Best Western Plus Franklin Square Inn Troy / Albany

One Fourth Street, Troy, NY 12180 US
View Map Reservations: +1-800-760-7718
2.5 Star property
Select Your Room:
02/27/2020 - 02/28/2020
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Franklin Square Inn Troy / Albany

Below are the verified reviews from guests that we have booked recently:
"Wedding Guest"
Overall Score4.0/ 5
The hotel and rooms were very nice and well maintained but the beds/mattresses were very uncomfortable. They squeaked and made noises all night long whenever we would move in our sleep. And even though we were out of our room most of the day it was never made up by housekeeping.
(Individual traveler, booked 1 room), from US flag
26-Sep-2019 Verified Review, stayed from Sat Sep 21 to Mon Sep 23 2019 at a $147.60 average nightly rate.
"Excellent place to stay"
Overall Score4.0/ 5
Our experience here was good. The room was clean and comfortable. The receptionist was friendly. The breakfast was excellent. We will definitely stay here again.
(Individual traveler, booked 1 room), from US flag
23-Jul-2019 Verified Review, stayed from Fri Jul 19 to Sun Jul 21 2019 at a $156.60 average nightly rate.
"Great Modern Rooms."
Overall Score5.0/ 5
Great modern room. Loved the bathroom.
(Individual traveler, booked 1 room), from US flag
28-May-2019 Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a $185.79 average nightly rate.

Summary of Verified Reviews

87
Excellent

Summary of 749 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 87/100 based on reviews from all travelers.

"Excellent hotel. Awesome rooms and service in a great location. Awesome vibe."

Breakfast

93/100
166 reviews

"Great and affordable breakfast."

Food

93/100
37 reviews

"Great menu with excellent food, especially dessert."

Service

93/100
190 reviews

"Service is professional and cheery, especially reception and housekeeping."

Vibe

91/100
47 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere." Pleasant entrance area.

Wellness

88/100
6 reviews

"Awesome wellness and fitness areas."

Amenities

87/100
46 reviews

"New facilities with a great entrance area. Beautiful architecture."

Cleanliness

87/100
98 reviews

"Clean hotel facilities. Clean rooms."

Location

87/100
163 reviews

"Well-located, although unfortunately the parking isn't easy." Near city centre with great sightseeing and nearby restaurants.

WiFi

86/100
7 reviews

"Good wifi quality."

Room

75/100
213 reviews

"Tidy, modern rooms with great beds and excellent views." Bathroom size alright, and rooms moderately well-kept. Okay rooms with poorly rated TV's. Poorly rated A/C, minibars, and furniture. Great shower.

Rated 85/100 based on reviews from families.

"Nice building. Delicious food."

Food

94/100
5 reviews

"Delicious food."

Breakfast

93/100
23 reviews

"Tasty breakfast."

Service

92/100
26 reviews

"Friendly service and great reception."

Vibe

89/100
7 reviews

"Awesome vibe."

Amenities

86/100
9 reviews

"Nice building."

Location

85/100
27 reviews

"Great location, near nice bars and restaurants. Parking is rare."

Cleanliness

85/100
12 reviews

"Clean hotel facilities. Clean rooms."

Room

72/100
29 reviews

"Rooms are clean, with great beds, and relatively well-maintained."

Rated 85/100 based on reviews from couples.

"Clean rooms. Great room."

Location

87/100
6 reviews

"Great location."

Room

65/100
6 reviews

"Room is all right."

Rated 86/100 based on reviews from all travelers.

"Excellent hotel. Awesome rooms and service in a great location. Awesome vibe."

Food

94/100
31 reviews

"Food is great, especially the desserts."

Service

93/100
183 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

93/100
157 reviews

"Great and affordable breakfast."

Vibe

91/100
44 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere." Pleasant entrance area.

Cleanliness

87/100
95 reviews

"Clean hotel facilities. Clean rooms."

Location

87/100
156 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Amenities

86/100
43 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

WiFi

86/100
7 reviews

"Good wifi quality."

Room

76/100
200 reviews

"New, acceptably maintained rooms with okay beds and fantastic views." Clean rooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Medium sized bathroom. Great shower.

Rated 86/100 based on reviews from families.

"Nice building. Friendly service."

Breakfast

93/100
20 reviews

"Tasty breakfast."

Service

92/100
23 reviews

"Friendly service and great reception."

Vibe

88/100
5 reviews

"Awesome vibe."

Amenities

86/100
7 reviews

"Nice building."

Cleanliness

85/100
11 reviews

"Clean hotel facilities. Clean rooms."

Location

84/100
23 reviews

"Great location, near nice bars and restaurants. Parking is rare."

Room

72/100
25 reviews

"Rooms are clean, with great beds, and relatively well-maintained."

Rated 85/100 based on reviews from couples.

"Clean rooms. Great room."

Location

87/100
6 reviews

"Great location."

Room

63/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus Franklin Square Inn Troy / Albany

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
345
Very Good
176
Average
54
Poor
29
Terrible
17
true
Recent Reviews:
pentland2020
I was Surprised
Feb 24, 2020
I was surprised on the quality of this hotel. very Clean. The Beds were top notch and comfy. The front desk crew were super polite and easy to communicate with.... more »
mtbo97
Perfect for a place to rest
Feb 17, 2020
Can't be the price, cleanliness and location when staying at this hotel to visit our son at RPI. We have stayed at numerous hotels between Troy and Albany, even a... more »
Tropical1958
Albany, New York
Trip type:
Couples
Awesome Experience !!!!
Jan 27, 2020
My fiancée and I recently spent a weekend night at your hotel. The facility is obviously newly redone and very clean and comfortable. The room was large, the lighting excellent... more »
4102
Pennsylvania
Trip type:
Friends getaway
Exellence
Jan 21, 2020
I was extremely impressed with our stay. The check-in and check-out process was quick and painless. The whole place was extremely clean and welcoming. The Breakfast was huge! Something for... more »
sci22
Trip type:
Business
Excellent Hotel In Troy
Jan 12, 2020
Perfect location when visiting downtown Troy. Great restaurants and bars. Friendly hotel staff. Breakfast is good. Cookies in the lobby when you get home after a night on the town... more »
1-5 of 621 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free cribs/infant beds
  • Free dial-up Internet access
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Private bathroom
  • Refrigerator
  • Shampoo
  • Soap
  • Toilet paper

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Testimonials:

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