Best Western Plus Lockport Hotel

515 S Transit Street, Lockport, NY 14094 US
View Map Reservations: +1-800-760-7718
2.5 Star property
Best Western launches the We Care Clean program: The We Care Clean program expands upon the I Care Clean standards and the enhanced cleaning protocol already in place, and includes the implementation of measures to improve safety – such as the installation of social distancing floor decals and front desk partitions – as well as the enforcement of heightened and comprehensive cleanliness standards. Read More
Select Your Room:
05/29/2020 - 05/30/2020
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Lockport Hotel

Below are the verified reviews from guests that we have booked recently:
"Bw Review"
Overall Score4.0/ 5
Ioved the hotel except for bathroom. It is one of the most important part of the room and it is way to small. No storage space on the counter. Old fashion and low toilet because of the bathroom I rate the stay a 6 out of 10 Harve Ortman.
(Individual traveler, booked 1 room), from US flag
07-Jul-2019 Verified Review, stayed from Tue Jul 02 to Sun Jul 07 2019 at a $134.99 average nightly rate.

Summary of Verified Reviews

78
Good

Summary of 499 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 78/100 based on reviews from all travelers.

"Good family hotel. Close to restaurants and bars. Fantastic service."

Value

92/100
26 reviews

"Best value for money. Fair breakfast prices."

Location

88/100
26 reviews

"Great location, near nice bars and restaurants."

Service

82/100
131 reviews

"Service is friendly, and professional enough, and reception and housekeeping are great."

Breakfast

72/100
86 reviews

"Great and affordable breakfast."

Room

64/100
135 reviews

"Room cleanliness, size and beds are average, but A/C is sub-par." Poorly maintained rooms with substandard kitchenettes and bathrooms.

WiFi

64/100
11 reviews

"Regular internet service. Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Fantastic service. Great location."

Location

88/100
5 reviews

"Great location."

Service

85/100
15 reviews

"Friendly service."

Breakfast

72/100
13 reviews

"Tasty breakfast."

Room

53/100
19 reviews

"Poorly-maintained, but clean enough rooms, and okay beds."

Pool

47/100
5 reviews

"Pool should be renewed."

Vibe

41/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

40/100
7 reviews

"Hotel buildings could use some improvement."

Rated 74/100 based on reviews from couples.

""

Room

52/100
5 reviews

"Room is all right."

Rated 74/100 based on reviews from all travelers.

"Good family hotel. Close to restaurants and bars. Fantastic service."

Value

92/100
26 reviews

"Best value for money. Fair breakfast prices."

Location

88/100
26 reviews

"Great location, near nice bars and restaurants."

Service

82/100
128 reviews

"Service is friendly, and professional enough, and reception and housekeeping are great."

Breakfast

72/100
84 reviews

"Great and affordable breakfast."

Room

64/100
133 reviews

"Clean rooms with standard beds, however somewhat cramped with poor A/C." Poorly maintained rooms with substandard kitchenettes and bathrooms.

WiFi

64/100
11 reviews

"Regular internet service. Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Fantastic service. Great location."

Location

88/100
5 reviews

"Great location."

Service

85/100
15 reviews

"Friendly service."

Breakfast

72/100
13 reviews

"Tasty breakfast."

Room

53/100
19 reviews

"Poorly-maintained, but clean enough rooms, and okay beds."

Pool

47/100
5 reviews

"Pool should be renewed."

Vibe

41/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

40/100
7 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus Lockport Hotel

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
138
Very Good
90
Average
56
Poor
20
Terrible
17
true
Recent Reviews:
727Pixie
Comfortable Hotel
Mar 5, 2020
Five star because of the exceptional staff. From the front desk, to housekeeping, to the breakfast area. Customers are always treated with respect and the staff’s friendliness give you that... more »
davidmF9882SH
Trip type:
Business
Never, never, never again.
Feb 19, 2020
Stayed here twice and I'll never do it again. First time was a few months back and I hate to base an opinion on a single experience so I went... more »
2012UltraRunner
Rochester, New York
Clean room, very nice staff and helpful
Feb 11, 2020
Good hotel stay.. there was only one small issue with the bathroom faucet dripping in the room but they repaired it very quickly and then also gave me a 10%... more »
Tammy R
Trip type:
Family
Best place ever..
Dec 30, 2019
Needed time to rest before having to finish my trip out of town. The receptionist was very friendly and very helpful. Room was clean. Did not have time to visit... more »
latyshareed
Ann Arbor, Michigan
Trip type:
Family
Visiting family
Dec 26, 2019
Came into town to see my sister for the holiday ... wonderful place to stay... clean and friendly and close proximity to stores and restaurants. My nieces came up and... more »
1-5 of 321 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Refrigerator

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"The meeting was held on May 1st and it was great! The accommodations rec'd lots of compliments and the staff there were terrific to work with! I will be recommending your website to others in AmeriGas who schedule meetings." J.B. - Sacramento, CA

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