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What Guests Said About Carrollton:
2.0
Scored 2.0
I needed to change the date of my reservation, but when you...
I needed to change the date of my reservation, but when you call the hotel, the line rings directly to the general manager's phone who does NOT return her messages. When attempting to change the reservation online, the change would not process. When calling the company's help line, if your reservation does not start with the letter "R", they are unable to help you. There is NO way to get ahold of the front desk of the hotel. Because of this fiasco, I was jipped $95. I'm still mad. There are many other hotel options to stay in the area, don't waist your money with this place!
RandiLeigh
United States of America
8.0
Scored 8.0
The room was clean, the bed comfortable.
The room was clean, the bed comfortable. The place was quiet, staff was nice. The only major complaint was the shower, it was terrible. No water pressure to speak of and the shower head sprayed the water out in various directions instead of in a steady straight stream.
Daniel
United States of America
10
Scored 10
Nice small city with a some nice stores.
Nice small city with a some nice stores. Everyone was friendly and helpful when ask questions. I was disappointed to find out that the Tea Room in the old Van Horn Hotel wasn't open yet, we were looking very forward to it.
Fred and Rose
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