FAIRMONT COPLEY PLAZA BOSTON

138 Saint James Ave., Boston, MA 02116 US
4.5 Star property
42.34943 -71.07651
Check availability
Very Good
4.5/ 5

Based on 1961 guest reviews

Show Guest Reviews
  • Typically sells for $640.13 - $6050.39 USD Check prices
  • Pet friendly
  • Valet parking
  • Fitness facility on property
  • Check-in time: 3 PM

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Room Types

Check Rates Deluxe 2 Double Beds
Non-Smoking
Check Rates Deluxe Double Double
Non-Smoking
Check Rates Deluxe Double Room 2 Double Beds
Non-Smoking
Check Rates Deluxe Double Room 2 Double Beds Fairmont Savers
Non-Smoking
Check Rates Deluxe King
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe RoomNon-Refundable
Non-Smoking
Check Rates Fairmont Gold 2 Double Beds
Non-Smoking
Check Rates Fairmont Gold Club Double Room 2 Double Beds
Non-Smoking
Check Rates Fairmont Gold Club Double Room 2 Double Beds Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Club Room 1 Queen Bed
Non-Smoking
Check Rates Fairmont Gold Club Room 1 Queen Bed Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Club Suite 1 King Bed with Sofa Bed
Non-Smoking
Check Rates Fairmont Gold Club Suite 1 King Bed with Sofa Bed Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Junior Suite 1 King Bed
Non-Smoking
Check Rates Fairmont Gold Junior Suite 1 King Bed Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Junior Suite King Roll in Shower
Non-Smoking
Check Rates Fairmont Gold King Accessible
Non-Smoking
Check Rates Fairmont Gold King Club Room 1 King Bed
Non-Smoking
Check Rates Fairmont Gold King Club Room 1 King Bed Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Room
Non-Smoking
Check Rates Fairmont Gold RoomNon-Refundable
Non-Smoking
Check Rates Fairmont Gold Signature 2 Queen
Non-Smoking
Check Rates Fairmont Gold Signature Double Room 2 Queen Beds
Non-Smoking
Check Rates Fairmont Gold Signature Double Room 2 Queen Beds Fairmont Savers
Non-Smoking
Check Rates Fairmont Gold Signature Room 1 King Bed
Non-Smoking
Check Rates Fairmont Gold Signature Room 1 King Bed Fairmont Savers
Non-Smoking
Check Rates Fairmont Queen
Non-Smoking
Check Rates Fairmont Room
Non-Smoking
Check Rates Fairmont RoomNon-Refundable
Non-Smoking
Check Rates Junior Suite 1 King Bed
Non-Smoking
Check Rates Junior Suite 1 King Bed Fairmont Savers
Non-Smoking
Check Rates Junior Suite King
Non-Smoking
Check Rates King Deluxe (Accessible)
Non-Smoking
Check Rates Moderate Room
Non-Smoking
Check Rates Signature 2 Double Beds
Non-Smoking
Check Rates Signature 2 Queen Beds Copley Sq Park View
Non-Smoking
Check Rates Signature Double Room 2 Double Beds Park View (Copley Square Park View)
Non-Smoking
Check Rates Signature Double Room 2 Double Beds Park View (Copley Square Park View) Fairmont Savers
Non-Smoking
Check Rates Signature Double Room 2 Queen Beds Park View (Copley Square Park View)
Non-Smoking
Check Rates Signature Double Room 2 Queen Beds Park View (Copley Square Park View) Fairmont Savers
Non-Smoking
Check Rates Signature Room
Non-Smoking
Check Rates Signature Room 1 King Bed Park View (Copley Square Park View)
Non-Smoking
Check Rates Signature Room 1 King Bed Park View (Copley Square Park View) Fairmont Savers
Non-Smoking
Check Rates Suite 1 Bedroom Park View
Non-Smoking
Check Rates Suite 1 King Bed with Sofa Bed Park View (Copley Square Park View)
Non-Smoking
Check Rates Suite 1 King Bed with Sofa Bed Park View (Copley Square Park View) Fairmont Savers
Non-Smoking

Summary of Verified Reviews

Summary of 962 verified reviews

87
Excellent

Excellent boutique hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Professional staff and clean rooms. Good fitness area. Popular among business travelers.

“Hotel lobby is exquisite” “Free cocktail at the hotel bar”

Good Overall Ranking Top 26% in city
Excellent Boutique Hotel Top 1% in city
Excellent Luxury Hotel Top 2% in city
Best Bar In City
Best Amenities In City

Good to know

  • Pleasant entrance area

    “Hotel lobby is exquisite” “Lobby was fabulous”

  • Friendly atmosphere

    “Trip enjoyable” “Old world charm”

  • Hotel is outdated

    “Interior was good but looking dated” “Building is old”

  • Nice building

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

96/100
224 reviews

Good location, close to public transport. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Accessible by car, but parking is awful and costly.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Cleanliness

87/100
58 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Sanitary facilities” “Everything was clean” “Rooms were spacious and clean”

Amenities

86/100
124 reviews

Great buildings with exceptional entrance area, but outdated facilities. Beautiful architecture.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Bar

82/100
46 reviews

Nice bar with tasty alcoholic drinks. Standard beverage prices.

“Fantastic cocktails” “Complimentary non-alcoholic drinks” “Free cocktail at the hotel bar”

Service

82/100
288 reviews

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Room service is perfect.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

79/100
150 reviews

Awesome vibe. Pleasant entrance area. Hotel is outdated. Friendly atmosphere. Stylish Hotel. Luxurious Hotel. Nice boutique hotel. Luxury hotel. Good for business people.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Breakfast

61/100
39 reviews

Breakfast is decent but expensive.

“One of the best breakfast” “Included breakfast” “Great breakfast, drinks and food”

Room

55/100
267 reviews

Outdated, small, but decent rooms, and okay views. Rooms are tidy, but lacking in maintenance, with bad furniture and poor A/C. Small but clean bathrooms.

“No fan or heating” “Second one did not work” “Carpet worn”

Comfort

51/100
137 reviews

Comfortable. Small rooms and bathrooms, with terrible A/C and too much noise.

“Ventilation noisy” “No fan” “Heating was old and very loud”

WiFi

47/100
30 reviews

WiFi isn't great although it's reasonably priced.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Value

40/100
98 reviews

Poor value for money. Expensive breakfast and dining. Internet is affordable. Standard beverage prices.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Ranked top 27% by couples, with a score of 86

Good to know

  • Friendly atmosphere

    “Trip enjoyable” “Old world charm”

  • Clean rooms

    “Rooms were spacious and clean” “Bathrooms clean”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast too expensive”

  • Quite clean

    “Sanitary facilities” “Everything was clean”

Review highlights

Location

96/100
45 reviews

Great location near lots of shopping.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

80/100
66 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

77/100
30 reviews

Awesome vibe. Hotel is outdated. Pleasant entrance area. Friendly atmosphere.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Breakfast

57/100
14 reviews

Breakfast is decent but expensive.

“Awesome brunch” “Included breakfast” “Great breakfast, drinks and food”

Room

56/100
57 reviews

Tidy rooms with excellent beds. Old, small rooms with cramped bathrooms.

“No fan or heating” “Second one did not work” “Carpet worn”

Comfort

49/100
34 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Comfortable beds.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

WiFi

43/100
12 reviews

WiFi isn't great although it's reasonably priced.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Value

37/100
35 reviews

Poor value for money. Internet is affordable. Expensive breakfast.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Ranked top 17% by families, with a score of 91

Good to know

  • Professional service

    “Seamless check-in and check-out” “Staff were very friendly and informative”

  • Small bathroom

    “Very small renovated bathroom” “Bathroom is so small”

  • Poor bathroom

    “Sink was cracked” “Very small renovated bathroom”

  • Great amenities

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

94/100
20 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

88/100
15 reviews

Nice building.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

83/100
29 reviews

Reception is decent, with overall friendly and professional service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Food

73/100
7 reviews

Delicious food.

“Delicious dinner and wine” “Healthy menu option” “Restaurant and bar are nice”

Breakfast

65/100
6 reviews

Breakfast is average.

“Delicious breakfasts” “Included breakfast” “Great breakfast, drinks and food”

Room

60/100
25 reviews

Rooms and bathrooms are quite small, but generally OK with nice beds.

“No fan or heating” “Second one did not work” “Carpet worn”

Comfort

55/100
17 reviews

Great beds in a somewhat comfortable room, though room and bathroom size is lacking.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

Value

43/100
6 reviews

Poor value for money.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Ranked top 26% by business travelers, with a score of 88

Good to know

  • Awesome vibe

    “Hotel lobby is exquisite” “Lobby was fabulous”

  • Great location

    “Plaza was just so enjoyable” “With easy access to subway to Fenway”

  • Friendly service

    “Hotel staff was very apologetic” “Staff were very friendly and informative”

  • Fantastic service

    “Hotel staff was very apologetic” “Excellent front desk service”

Review highlights

Location

95/100
18 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

88/100
6 reviews

Nice building.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

86/100
18 reviews

Friendly service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Bar

85/100
6 reviews

Bar is awesome.

“Fantastic cocktails” “Complimentary non-alcoholic drinks” “Free cocktail at the hotel bar”

Food

81/100
10 reviews

Delicious food.

“Delicious dinner and wine” “Healthy menu option” “Restaurant and bar are nice”

Vibe

77/100
15 reviews

Awesome vibe. Hotel is outdated.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Comfort

50/100
12 reviews

Tiny, somewhat comfortable rooms.

“Ventilation noisy” “No fan” “Very little sink”

Room

48/100
20 reviews

Small, old rooms.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Value

37/100
6 reviews

Poor value for money.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Ranked top 27% by solo travelers, with a score of 86

Good to know

  • Bad internet service

    “No free internet” “Paying for Wi-Fi”

  • Pleasant entrance area

    “Hotel lobby is exquisite” “Lobby was fabulous”

  • Poor value for money

    “Hefty parking fee” “Does NOT include evening cocktails”

  • Nice building

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

97/100
18 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

85/100
11 reviews

Great hotel buildings and entrance area.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

82/100
19 reviews

Friendly service and great reception.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Food

79/100
8 reviews

Delicious food.

“Delicious dinner and wine” “Healthy menu option” “Restaurant and bar are nice”

Vibe

79/100
11 reviews

Awesome vibe. Pleasant entrance area.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Room

54/100
14 reviews

Room is all right.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Comfort

54/100
6 reviews

Comfortable.

“Ventilation noisy” “No fan” “Very little sink”

WiFi

50/100
6 reviews

WiFi isn't great although it's reasonably priced.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Value

45/100
11 reviews

Poor value for money. Internet is affordable.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Review highlights

Location

95/100
7 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Room

51/100
6 reviews

Room is all right.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Comfort

47/100
5 reviews

Uncomfortable.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

Good to know

  • Pleasant entrance area

    “Hotel lobby is exquisite” “Lobby was fabulous”

  • Friendly atmosphere

    “Trip enjoyable” “Old world charm”

  • Hotel is outdated

    “Interior was good but looking dated” “Building is old”

  • Nice building

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

95/100
191 reviews

Good location, close to public transport. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Expensive, terrible parking.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

82/100
260 reviews

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Room service is perfect.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

79/100
136 reviews

Awesome vibe. Pleasant entrance area. Hotel is outdated. Friendly atmosphere. Stylish Hotel. Luxurious Hotel.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Breakfast

62/100
30 reviews

Breakfast is decent but expensive.

“Excellent breakfast” “Included breakfast” “Great breakfast, drinks and food”

Room

54/100
224 reviews

Clean but tiny and outdated rooms, okay overall. Small but clean bathrooms. Shoddy rooms have bad furniture, no views, and ineffective A/C.

“No fan or heating” “Second one did not work” “Carpet worn”

Comfort

52/100
116 reviews

Comfortable. Small rooms and bathrooms, with terrible A/C and too much noise.

“Ventilation noisy” “No fan” “Heating was old and very loud”

Value

40/100
72 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

WiFi

39/100
25 reviews

Poor, over-priced WiFi.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Ranked top 21% by couples, with a score of 89

Good to know

  • Friendly atmosphere

    “Trip enjoyable” “Old world charm”

  • Great shopping

    “Near Copley Mall” “Within walking distance of Newbury St”

  • Clean rooms

    “Rooms were spacious and clean” “Bathrooms clean”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast too expensive”

Review highlights

Location

95/100
32 reviews

Great location near lots of shopping.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

80/100
58 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

79/100
24 reviews

Awesome vibe. Hotel is outdated. Friendly atmosphere. Pleasant entrance area.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Breakfast

58/100
12 reviews

Breakfast is decent but expensive.

“Delicious breakfasts” “Included breakfast” “Great breakfast, drinks and food”

Room

56/100
43 reviews

Tidy rooms with excellent beds. Rooms and bathrooms are cramped.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Comfort

50/100
27 reviews

Relatively comfortable, with good beds. Noisy, cramped rooms and bathrooms.

“Ventilation noisy” “No fan” “Very little sink”

WiFi

41/100
10 reviews

WiFi isn't great although it's reasonably priced.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Value

36/100
25 reviews

Poor value for money. Internet is affordable. Expensive breakfast.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Ranked top 29% by families, with a score of 90

Good to know

  • Professional service

    “Seamless check-in and check-out” “Staff were very friendly and informative”

  • Poor bathroom

    “Sink was cracked” “Very small renovated bathroom”

  • Great location

    “Plaza was just so enjoyable” “With easy access to subway to Fenway”

  • Fantastic service

    “Hotel staff was very apologetic” “Excellent front desk service”

Review highlights

Location

94/100
17 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

87/100
7 reviews

Nice building.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

83/100
22 reviews

Service is professional and friendly.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

81/100
9 reviews

Awesome vibe.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Room

62/100
17 reviews

Rooms are small, and bathrooms not great, but beds are very good.

“Second one did not work” “Very little sink” “Heating was old and very loud”

Comfort

56/100
11 reviews

Small, decently comfortable rooms with excellent beds.

“Ventilation noisy” “No fan” “Heating was old and very loud”

Ranked top 29% by business travelers, with a score of 86

Good to know

  • Old rooms

    “Heating was old and very loud” “Rooms are not the most modern”

  • Hotel is outdated

    “Interior was good but looking dated” “Building is old”

  • Great location

    “Plaza was just so enjoyable” “With easy access to subway to Fenway”

  • Awesome vibe

    “Hotel lobby is exquisite” “Lobby was fabulous”

Review highlights

Location

95/100
17 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

88/100
5 reviews

Nice building.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

86/100
18 reviews

Friendly service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Bar

85/100
6 reviews

Bar is awesome.

“Fantastic cocktails” “Complimentary non-alcoholic drinks” “Free cocktail at the hotel bar”

Food

81/100
10 reviews

Delicious food.

“Delicious dinner and wine” “Healthy menu option” “Restaurant and bar are nice”

Vibe

76/100
14 reviews

Awesome vibe. Hotel is outdated.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Comfort

51/100
11 reviews

Tiny, somewhat comfortable rooms.

“Ventilation noisy” “No fan” “Heating was old and very loud”

Room

49/100
19 reviews

Small, old rooms.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Ranked top 31% by solo travelers, with a score of 86

Good to know

  • Pleasant entrance area

    “Hotel lobby is exquisite” “Lobby was fabulous”

  • Bad internet service

    “No free internet” “Paying for Wi-Fi”

  • Poor value for money

    “Hefty parking fee” “Does NOT include evening cocktails”

  • Nice building

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

96/100
9 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

86/100
7 reviews

Great hotel buildings and entrance area.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

80/100
13 reviews

Friendly service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Food

79/100
5 reviews

Delicious food.

“Delicious dinner and wine” “Healthy menu option” “Restaurant and bar are nice”

Vibe

78/100
9 reviews

Awesome vibe. Pleasant entrance area.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Room

52/100
8 reviews

Room is all right.

“No fan or heating” “Second one did not work” “Very little sink”

Comfort

50/100
4 reviews

Uncomfortable.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

WiFi

46/100
5 reviews

Bad internet service.

“No free internet” “Paying for Wi-Fi” “WiFi didn't work”

Value

42/100
5 reviews

Poor value for money.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Good to know

  • Pleasant hotel grounds

  • Great reception

    “Seamless check-in and check-out” “Friendly concierge”

  • Nice building

    “Sanitary facilities” “Hotel lobby is exquisite”

Review highlights

Location

96/100
10 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Amenities

88/100
15 reviews

Nice building.

“Sanitary facilities” “Hotel lobby is exquisite” “Lobby was fabulous”

Service

85/100
7 reviews

Great service, especially at reception.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Room

54/100
9 reviews

Room is all right.

“No fan or heating” “Second one did not work” “Very little sink”

Comfort

49/100
5 reviews

Uncomfortable.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

Value

45/100
8 reviews

Poor value for money.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Good to know

  • Fantastic service

    “Hotel staff was very apologetic” “Excellent front desk service”

  • Great location

    “Plaza was just so enjoyable” “With easy access to subway to Fenway”

Review highlights

Location

96/100
6 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

84/100
4 reviews

Fantastic service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Ranked top 51% by couples, with a score of 87

Good to know

  • Great location

    “Plaza was just so enjoyable” “With easy access to subway to Fenway”

Review highlights

Location

96/100
4 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Review highlights

Location

96/100
5 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

80/100
6 reviews

Fantastic service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Comfort

58/100
4 reviews

Somewhat comfortable and acceptably sized rooms.

“Ventilation noisy” “Very little sink” “Heating was old and very loud”

Room

54/100
7 reviews

Average sized rooms.

“Second one did not work” “Heating was old and very loud” “Carpet worn”

Review highlights

Location

96/100
5 reviews

Great location.

“Plaza was just so enjoyable” “With easy access to subway to Fenway” “Overall location of the hotel was fantastic”

Service

82/100
4 reviews

Fantastic service.

“Hotel staff was very apologetic” “Excellent front desk service” “Excellent room service”

Vibe

78/100
5 reviews

Awesome vibe.

“Hotel lobby is exquisite” “Lobby was fabulous” “Excellent atmosphere”

Room

57/100
8 reviews

Room is all right.

“No fan or heating” “Second one did not work” “Very little sink”

Value

37/100
5 reviews

Poor value for money.

“Hefty parking fee” “Does NOT include evening cocktails” “No free internet”

Review Semantics by TrustYou

Customer Reviews of Fairmont Copley Plaza Boston

4.5 out of 5. Based on 1961 guest reviews , Very Good

Property Description

Property Location
With a stay at Fairmont Copley Plaza, Boston, you'll be centrally located in Boston, steps from Copley Square and Trinity Church Boston. This 4.5-star hotel is close to Copley Place and Hynes Convention Center.

Rooms
Make yourself at home in one of the 383 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have designer toiletries and complimentary toiletries.

Rec, Spa, Premium Amenities
Enjoy recreational amenities such as a 24-hour health club and a 24-hour fitness center. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms.

Amenities / Features

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Digital TV service
  • Free cribs/infant beds
  • Free toiletries
  • Free weekday newspaper
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • LCD TV
  • Microwave (on request)
  • Minibar
  • Pay movies
  • Phone
  • Pillowtop mattress
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Room service (24 hours)
  • Slippers
  • Turndown service
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)

About Fairmont Hotels

  • Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
  • The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
  • Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
  • Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities

The Fairmont Hotels highlights above are subject to change without notice.

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