TRAVELODGE OTTAWA HOLTEL & CONFERENCE CENTRE

1376 Carling Ave., Ottawa, ON K1Z7L5 Canada (CAN)
3.0 Star Highway Hotel
45.38465-75.73743
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Average
3.0/ 5

Based on 1381 guest reviews

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  • Includes an indoor pool
  • Comp. Breakfast
  • The Avg. Group Saves 7.3%!
  • Fitness + Health Center
  • 196 rooms in property
  • Check-out: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10
  • 8 conference rooms in property

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Room Types

Check Rates1 King Bed Room with Free WiFi and Small Refrigerator
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Check Rates1 King Bed Waterpark View Room with Free WiFi Flat Screen TV
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Check Rates1 King Bed Waterpark View Room with Free WiFi Flat Screen TV and Small RefrigeratorSavings
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Check Rates1 Queen Bed Business Class Room with Sofa Bed Free WiFi
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Check Rates1 Queen Bed Business Class Room with Sofa Bed Free WiFi Nnq191 Free Breakfast Refrigerator
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Check Rates1 Queen Bed Business Class Room with Sofa Bed Free WiFi Nnq191 Free Breakfast RefrigeratorSavings
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Check Rates1 Queen Bed Room with Sofa Bed Free WiFi Flat Screen TV
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Check Rates1 Queen Bed Room with Sofa Bed Free WiFi Flat Screen TV Nq191 and Refrigerator
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Check Rates1 Queen Bed Room with Sofa Bed Free WiFi Flat Screen TV Nq191 and RefrigeratorSavings
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Check Rates1 Queen Bed Waterpark View Room with Free WiFi
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Check Rates1 Queen Bed Waterpark View Room with Free WiFi and Small Refrigerator
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Check Rates2 Queen Bed Waterpark View Room with Free WiFi and Small Refrigerator
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Check Ratesand Save 1 King Bed Room with Free WiFi and Small Refrigerator
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Check Ratesand Save 1 King Bed Waterpark View Room with Free WiFi Flat Screen TV
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Check Ratesand Save 1 Queen Bed Business Class Room with Sofa Bed Free WiFi
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Check Ratesand Save 1 Queen Bed Room with Sofa Bed Free WiFi Flat Screen TV
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Check Ratesand Save 1 Queen Bed Waterpark View Room with Free WiFi
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Check Ratesand Save Oversized 1 King Bed Suite with Sofa Bed Free WiFi Small
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Check RatesBusiness Floor 1 Queen Bed with Sofa Bed
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Check RatesJunior Suite 1 King Bed with Sofa Bed Refrigerator and Microwave
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Check RatesOversized 1 King Bed Suite with Sofa Bed Free WiFi Small
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Check RatesOversized 1 King Bed Suite with Sofa Bed Free WiFi Small Nfk191 Refrigerator and Microwave
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Check RatesOversized 1 King Bed Suite with Sofa Bed Free WiFi Small Nfk191 Refrigerator and MicrowaveSavings
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Check RatesRoom 1 Queen Bed
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Check RatesRoom 2 Queen Beds
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Check RatesStandard Room 1 King Bed
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Check RatesStandard Room 1 King Bed Waterpark View
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Check RatesStandard Room 1 Queen Bed Accessible
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Check RatesStandard Room 1 Queen Bed with Sofa Bed Waterpark View
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Check RatesStandard Room 2 Queen Beds Waterpark View
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Check RatesStandard Room, 1 King or 2 Double Beds
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Local Attractions

Dow's Lake (winter canal skating), Little Italy (restaurants & shops), Experimental Farm, Museum of War, Parliament Hill

Verified Reviews of Travelodge Ottawa Holtel & Conference Centre

Below are the verified reviews from guests that we have booked recently:
"Great Hotel for Kids"
Overall Score3.0/ 5
Pool was great, although the hotel is starting to become rundown.
(Group coordinator, booked 12 rooms), from US flag
28-Jun-2015 Verified Review, stayed from Fri Jun 26 to Sun Jun 28 2015 at a C$127.00 group rate.

Summary of Verified Reviews

Summary of 1,388 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
64
Poor

Close to excursion tours and has nearby parking areas. Bad minibars and A/C. Bad view.

“Water park was fun” “Very dark view”

Excellent Water Park Hotel Top 1% in city
Excellent Resort Hotel Top 1% in city

Good to know

  • Poorly-maintained rooms

    “Fan in washroom didn't work” “A/c did not work”

  • Hotel is outdated

    “Old blankets” “Carpet was old and dirty”

  • Pleasant hotel grounds

    “Tranquil pond” “Lovely courtyard”

  • Unclean hotel facilities

    “Outside stairs need a clean” “Walls in the halls are dirty”

Review highlights

Location

85/100
218 reviews

Great location. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking. Great nearby restaurants and bars with excellent excursions.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

71/100
349 reviews

Excellent service and housekeepers, but bad management. General service, restaurant service and reception are decent.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

61/100
251 reviews

Moderately clean pool area.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Pool looked like fun”

Cleanliness

53/100
254 reviews

Rooms and pool are acceptably clean. Unclean hotel facilities. Dirty bathroom.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Comfort

52/100
244 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Tranquil pond” “Blankets need updating” “Air conditioner was broken”

Breakfast

45/100
225 reviews

Breakfast affordable but not so tasty.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Room

43/100
551 reviews

Run down rooms with no views. Old but clean enough rooms, decent beds, and dirty bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Spacious rooms with charming balconies.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Amenities

42/100
189 reviews

Subpar entrance area and ancient facilities, but wonderful grounds. Adequate terrace.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Food

42/100
103 reviews

Substandard dining experience and tasteless side dishes. Bad pork dishes, desserts, and fruits. Restaurant menu and prices are okay.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Bar

39/100
24 reviews

Bar is not good.

“No tea” “Below average coffee” “Empty beer”

Wellness

32/100
28 reviews

Poor wellness & sports facilities. Average fitness area.

“Hot tub was out of service” “Dont have sauna” “Dirty sauna”

WiFi

30/100
62 reviews

WiFi's cheap, but poor quality.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

22/100
188 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Great water park hotel. Good resort hotel.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 84% by families, with a score of 64

Good to know

  • Good accessibility by car

    “Adjacent to the main highway” “NEAR THE EXPRESSWAY”

  • Wonderful sightseeing

    “Close to tourist attractions” “Close to attractions”

  • Fair breakfast prices

    “Complimentary breakfast was a bonus” “Free buffet breakfast”

  • Poor wellness & sports facilities

    “Hot tub was out of service” “Dont have sauna”

Review highlights

Location

86/100
62 reviews

Great location. Great accessibility by car with affordable parking. Great excursions and sightseeing.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

71/100
84 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

59/100
89 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Elevator by pool old and slow” “The kids loved the pool”

Cleanliness

53/100
53 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Stains on the sheets” “Carpet was old and dirty”

Amenities

47/100
47 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Breakfast

45/100
57 reviews

Breakfast affordable but not so tasty.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Room

43/100
115 reviews

Large but poorly maintained rooms, bad furniture, and inadequate A/C. Rooms are old and bathrooms are unpleasant, but beds and room cleanliness are okay.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Food

39/100
28 reviews

Food is terrible, especially the desserts. Menu is adequate.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Wellness

38/100
7 reviews

Poor wellness & sports facilities.

“Hot tub was out of service” “Dont have sauna” “Dirty sauna”

WiFi

29/100
11 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

21/100
38 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 84% by couples, with a score of 67

Good to know

  • Bad air conditioning

    “Conditioning unit wasn't working” “Ventilation system was very noisy”

  • Old rooms

    “Pillows were old and bumpy” “Bathtub so old”

  • Spacious rooms

    “Big washroom” “Wide rooms”

  • Great location

    “With easy access to markets” “In the heart of the city”

Review highlights

Location

88/100
27 reviews

Great location and easy parking.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

77/100
30 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

60/100
20 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Noise from pool” “Elevator by pool old and slow”

Cleanliness

55/100
23 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Carpets are stained and worn” “Stains on the sheets”

Comfort

52/100
28 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Tranquil pond” “Blankets need updating” “Air conditioner was broken”

Room

44/100
50 reviews

Old, run-down rooms, bad bathrooms and A/C. Large, reasonably clean rooms and comfortable beds.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Food

42/100
7 reviews

Food is not good.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Breakfast

41/100
30 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Amenities

41/100
17 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

WiFi

31/100
5 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

20/100
17 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 90% by solo travelers, with a score of 66

Good to know

  • Unpleasant entrance area

    “Lounge closed” “Hallway Noisy”

  • Noisy

    “Ventilation system was very noisy” “Noisy heating”

  • Poor hotel buildings

    “Rundown hallways” “Broken floor tiles”

  • Bad internet service

    “Spotty wi-fi” “Wi Fi did not work”

Review highlights

Location

80/100
7 reviews

Great location.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Value

78/100
13 reviews

Best value for money.

“Complimentary breakfast was a bonus” “Excellent value for the price” “Breakfast and parking was included”

Service

70/100
18 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Breakfast

48/100
14 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Cleanliness

45/100
13 reviews

Unclean hotel facilities. Room cleanliness is acceptable.

“Bathtub was stained” “Stains on the sheets” “Carpet was old and dirty”

Amenities

43/100
15 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Room

39/100
20 reviews

Rooms are fairly clean, though poorly-maintained.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

WiFi

31/100
11 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

23/100
14 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 90% by business travelers, with a score of 55

Good to know

  • Poorly-maintained rooms

    “Fan in washroom didn't work” “A/c did not work”

  • Food is not good

    “No restaurant on the premises” “No pancakes”

  • Hotel is outdated

    “Old blankets” “Carpet was old and dirty”

  • Room is not nice

    “Air conditioner was broken” “Broken shower head”

Review highlights

Location

86/100
8 reviews

Great location.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

72/100
12 reviews

Friendly service.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

58/100
4 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Pool looked like fun”

Cleanliness

51/100
13 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Bathtub was stained” “Stains on the sheets”

Comfort

49/100
6 reviews

Okay beds but not comfortable overall.

“Blankets need updating” “Air conditioner was broken” “Stained blanket”

Amenities

44/100
6 reviews

Poor hotel buildings.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Breakfast

43/100
7 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Food

42/100
6 reviews

Food is not good.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Room

41/100
26 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

WiFi

30/100
5 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

24/100
10 reviews

Poor vibe. Hotel is outdated.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Good to know

  • Wonderful sightseeing

    “Close to tourist attractions” “Close to attractions”

  • Friendly service

    “Room staff were smiling and excellent” “Staff were accommodating”

  • Spacious rooms

    “Big washroom” “Wide rooms”

Review highlights

Location

82/100
19 reviews

Great location with excellent sightseeing.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Value

77/100
16 reviews

Best value for money.

“Complimentary breakfast was a bonus” “Excellent value for the price” “Breakfast and parking was included”

Service

68/100
22 reviews

Service is average, but very friendly.

“Excellent hosts” “Room staff were smiling and excellent” “Chair at desk broken”

Cleanliness

56/100
5 reviews

Room cleanliness is acceptable.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Pool

54/100
21 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Pool not available”

Comfort

50/100
16 reviews

Okay beds but not comfortable overall. Spacious rooms.

“Blankets need updating” “Air conditioner was broken” “Stained blanket”

Food

39/100
7 reviews

Food is not good. Menu is adequate.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Room

38/100
32 reviews

Spacious, yet somewhat poor rooms. Rooms are quite clean and beds are standard.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Vibe

22/100
5 reviews

Poor vibe.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 91% by families, with a score of 61

Good to know

  • Room is not nice

    “Air conditioner was broken” “Broken shower head”

  • Food is not good

    “No restaurant on the premises” “No pancakes”

  • Great location

    “With easy access to markets” “In the heart of the city”

  • Comfortable

    “Blankets need updating” “Air conditioner was broken”

Review highlights

Location

83/100
8 reviews

Great location.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

66/100
8 reviews

Service is adequate.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

52/100
12 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Wave pool was also greatly appreciated”

Comfort

52/100
5 reviews

Rooms are big and moderately comfortable.

“Tranquil pond” “Blankets need updating” “Air conditioner was broken”

Room

42/100
12 reviews

Spacious, yet somewhat poor rooms.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Food

39/100
6 reviews

Food is not good. Menu is adequate.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Good to know

  • Poorly-maintained rooms

    “Fan in washroom didn't work” “A/c did not work”

  • Hotel is outdated

    “Old blankets” “Carpet was old and dirty”

  • Pleasant hotel grounds

    “Tranquil pond” “Lovely courtyard”

  • Unclean hotel facilities

    “Outside stairs need a clean” “Walls in the halls are dirty”

Review highlights

Location

86/100
197 reviews

Great location. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Convenient car access and well-priced parking.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

72/100
326 reviews

Excellent service and housekeepers, but bad management. General service, restaurant service and reception are decent.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

63/100
229 reviews

Moderately clean pool area.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Elevator by pool old and slow”

Cleanliness

53/100
248 reviews

Rooms and pool are acceptably clean. Unclean hotel facilities. Dirty bathroom.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Comfort

52/100
226 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Tranquil pond” “Blankets need updating” “Air conditioner was broken”

Breakfast

45/100
214 reviews

Breakfast affordable but not so tasty.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Amenities

44/100
186 reviews

Subpar entrance area and ancient facilities, but wonderful grounds. Adequate terrace.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Food

44/100
93 reviews

Reasonably priced, yet bad food. Desserts, fruits and sides are awful. Menu is alright but pork dishes are not great.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Room

43/100
514 reviews

Dirty, neglected rooms with poor furnishings. Large, reasonably clean rooms and comfortable beds. Rooms needing updating with bad A/C and minibars. No view and bad kitchenette.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Bar

38/100
22 reviews

Bar is not good.

“No tea” “Below average coffee” “Empty beer”

Wellness

32/100
28 reviews

Poor wellness & sports facilities. Average fitness area.

“Hot tub was out of service” “Dont have sauna” “Dirty sauna”

WiFi

31/100
59 reviews

WiFi's cheap, but poor quality.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

22/100
180 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 83% by families, with a score of 63

Good to know

  • Wonderful sightseeing

    “Close to tourist attractions” “Close to attractions”

  • Fair breakfast prices

    “Complimentary breakfast was a bonus” “Free buffet breakfast”

  • Poor wellness & sports facilities

    “Hot tub was out of service” “Dont have sauna”

  • Affordable parking

    “Free car park” “Parking included”

Review highlights

Location

87/100
53 reviews

Great location. Parking is good and affordable. Great excursions and sightseeing.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

74/100
75 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

65/100
77 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Wave pool great for kids of all ages” “Elevator by pool old and slow”

Cleanliness

52/100
49 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Amenities

48/100
45 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Breakfast

45/100
55 reviews

Breakfast affordable but not so tasty.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Room

42/100
102 reviews

Large but poorly maintained rooms, bad furniture, and inadequate A/C. Rooms are old and bathrooms are unpleasant, but beds and room cleanliness are okay.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Food

40/100
22 reviews

Food is terrible, especially the desserts. Menu is adequate.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Wellness

38/100
7 reviews

Poor wellness & sports facilities.

“Hot tub was out of service” “Dont have sauna” “Dirty sauna”

WiFi

28/100
11 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

21/100
36 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 87% by couples, with a score of 63

Good to know

  • Bad air conditioning

    “Conditioning unit wasn't working” “Ventilation system was very noisy”

  • Spacious rooms

    “Big washroom” “Wide rooms”

  • Old rooms

    “Pillows were old and bumpy” “Bathtub so old”

  • Bad breakfast

    “Buffet breakfast pathetic” “Complimentary breakfast is poor”

Review highlights

Location

88/100
22 reviews

Great location and easy parking.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

77/100
28 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

61/100
19 reviews

Ordinary pool.

“Neat waterpark with a wave pool” “Elevator by pool old and slow” “Pool was closed”

Cleanliness

55/100
23 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Comfort

52/100
26 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Tranquil pond” “Blankets need updating” “Air conditioner was broken”

Room

45/100
46 reviews

Old, run-down rooms, bad bathrooms and A/C. Large, reasonably clean rooms and comfortable beds.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

Amenities

42/100
17 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Food

42/100
7 reviews

Food is not good.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Breakfast

41/100
29 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

WiFi

31/100
5 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

20/100
13 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 90% by solo travelers, with a score of 65

Good to know

  • Unpleasant entrance area

    “Lounge closed” “Hallway Noisy”

  • Noisy

    “Ventilation system was very noisy” “Noisy heating”

  • Bad internet service

    “Spotty wi-fi” “Wi Fi did not work”

  • Poor hotel buildings

    “Rundown hallways” “Broken floor tiles”

Review highlights

Location

80/100
7 reviews

Great location.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

71/100
16 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Breakfast

48/100
14 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Cleanliness

45/100
13 reviews

Unclean hotel facilities. Room cleanliness is acceptable.

“Bathtub was stained” “Stains on the sheets” “Carpet was old and dirty”

Amenities

43/100
15 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Room

39/100
20 reviews

Rooms are fairly clean, though poorly-maintained.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

WiFi

31/100
11 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

22/100
13 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Ranked top 93% by business travelers, with a score of 53

Good to know

  • Food is not good

    “No restaurant on the premises” “No pancakes”

  • Poorly-maintained rooms

    “Fan in washroom didn't work” “A/c did not work”

  • Hotel is outdated

    “Old blankets” “Carpet was old and dirty”

  • Room is not nice

    “Air conditioner was broken” “Broken shower head”

Review highlights

Location

86/100
8 reviews

Great location.

“With easy access to markets” “In the heart of the city” “Not far from the attractions”

Service

72/100
12 reviews

Friendly service.

“Excellent hosts” “Room staff were smiling and excellent” “Front desk staff are excellent”

Pool

57/100
3 reviews

Ordinary pool.

“Wave pool great for kids of all ages” “Pools excellent” “Elevator by pool old and slow”

Cleanliness

51/100
13 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Neat waterpark with a wave pool” “Sheets and towels were clean” “Clean bed sheets”

Comfort

49/100
6 reviews

Okay beds but not comfortable overall.

“Blankets need updating” “Air conditioner was broken” “Stained blanket”

Amenities

44/100
6 reviews

Poor hotel buildings.

“Broken floor tiles” “Walls in the halls are dirty” “Property was dirty and there was trash”

Food

42/100
6 reviews

Food is not good.

“No restaurant on the premises” “No pancakes” “Boring not fresh bread”

Breakfast

42/100
6 reviews

Bad breakfast.

“Buffet breakfast pathetic” “Complimentary breakfast is poor” “Breakfast was almost inedible”

Room

41/100
25 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Air conditioner was broken” “Broken shower head” “Bathtub was stained”

WiFi

31/100
4 reviews

Bad internet service.

“Spotty wi-fi” “Wi Fi did not work” “Poor Internet reception”

Vibe

24/100
10 reviews

Poor vibe. Hotel is outdated.

“Old blankets” “Rundown hallways” “Carpet was old and dirty”

Review Semantics by TrustYou

Customer Reviews of Travelodge Ottawa Holtel & Conference Centre

3.0 out of 5.Based on 1381 guest reviews, Average

Property Description

Travelodge Ottawa West is a hidden gem in our Nation’s Capital; a mere 7 minutes from the downtown core and 15 kms from the International airport, we are conveniently located right off the main highway (417). For those who drive here, we offer complimentary on-site parking; and for those who don’t, we can arrange some sort of shuttling service if required.Little Italy is only a few minutes away which offers many other dining options, as does Dow’s Lake. Rockin’ Johnnys and Monkey Joe are right across the street from the Travelodge at The Westgate Mall.The Travelodge Ottawa West has 196 well-appointed, spacious guestrooms; standard rooms with 2 beds, or 1 bed and sofa bed, studio rooms equipped with microwave, mini-fridge, sink and sofa bed; and all rooms are furnished with a workstation (desk and chair). Our guests can all take advantage of our free high-speed internet access throughout the hotel’s public areas and guestrooms. We also have an Executive floor for our VIP guests, which offers private access, it’s own lounge and business center.

Green Sustainability

3 Green Leaf Key designation

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2005
Floors:3
Rooms:196
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:173
Handicap Rooms:2
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:8
Meeting Space:20000 sq. feet
Banquet Space:Holds 500 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:10.0 Km
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:7am-10am, 5pm-10pm
Pool Info:
Indoor water park complete with a wave pool, slide, hot tub and kiddy pool. Hours of operations vary.
Policies / Expenses
Cancellation:
4pm cancellation for individual; under review for groups
Nightly Parking:0.00
Typical Group Deposit:$1000
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
City Tax: 3.00% (DMF)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets are allowed. $75.00 fee applies.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fitness and health center
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

15kms for Ottawa International Airport, no shuttle service, taxi cost approx. 25-30CAD one way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Continental breakfast is included in all guestrooms

About Travelodge

  • Bear Bites continental breakfast featuring a little bit of everything to start your morning off right
  • Free high-speed internet access
  • Known for best pet friendly services in select locations
  • Great family centered property

The Travelodge highlights above are subject to change without notice.

Previously known as:
Travelodge Ottawa Hotel & Conference Centre, Travelodge Ottawa West

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