BEST WESTERN GWINNETT CENTER

3670 Shackleford Rd., Duluth, GA 30096 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in Gwinnett County
33.94861-84.13022
Check availability
Very Good
4.5/ 5

Based on 165 guest reviews

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  • Has outdoor swimming pool
  • Free comp. breakfast
  • The Avg. Group Saves 9.5%!
  • Access to gym on-site
  • Hotel has 68 rooms
  • Check out time: 12:00 PM
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

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Include Discounts:

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Leisure
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Le
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Double Beds
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Double Beds
Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds
Smoking
Check Rates2 Double Beds Executive
Non-Smoking
Check Rates2 Double Beds Executive
Smoking
Check RatesBest Flexible Rate 1 King Bed Leisure Kick Back and Relax While You Surf The Free High Speed
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Check Your Email with The Complimentary High Speed Wireless Interne
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Check Your Email with The Complimentary High Speed Wireless Interne
Smoking
Check RatesBest Flexible Rate 2 Double Beds Executive Stay Up To Date with The Free WiFi Accessible or Watch A
Non-Smoking
Check RatesBook Early N Save 1 King Bed Leisure Kick Back and Relax While You Surf The Free High Speed
Non-Smoking
Check RatesBook Early N Save 2 Double Beds Check Your Email with The Complimentary High Speed Wireless Internet
Non-Smoking
Check RatesBook Early N Save 2 Double Beds Check Your Email with The Complimentary High Speed Wireless Internet
Smoking
Check RatesBook Early N Save 2 Double Beds Executive Stay Up To Date with The Free WiFi Accessible or Watch A
Non-Smoking
Check RatesExecutive 2 Double Beds
Non-Smoking
Check RatesExecutive 2 Double Beds
Smoking

Local Attractions

Gwinnett Arena, Hudgens Art Center, Ice Forum, Suwanne Sports Acedemy, Gwinnett Braves, Atlanta Braves Stadium, Stone Mountain, White Water, Six Flags and many event facilities.

Verified Reviews of Best Western Gwinnett Center

Below are the verified reviews from guests that we have booked recently:
"My Experience was Outstanding."
Overall Score5.0/ 5
Friendly staff. I do think the breakfast should end at 11:00.
(Individual traveler, booked 1 room), from US flag
15-Feb-2015 Verified Review
"Staff very friendly and helpful."
Overall Score4.0/ 5
Breakfast staff person, male, was excellent and wonderful. Pool was not open and we were not told about another option for the pool until end of the second day. Room 318 toilet seat was very wobbly. Overall, everyone was friendly and helpful.
(Individual traveler, booked 1 room), from US flag
26-May-2014 Verified Review, stayed from Thu May 22 to Sun May 25 2014 at a $91.82 average nightly rate.
"Awesome Stay!"
Overall Score4.0/ 5
The stay was comfortable and very welcoming with great southern hospitality!
(Group coordinator, booked 16 rooms), from US flag
27-Oct-2013 Verified Review, stayed from Fri Oct 25 to Sat Oct 26 2013 at a $72.96 group rate.
Response from Management on 18-Aug-2014:
Than you for staying with us.

Summary of Verified Reviews

Summary of 137 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
84
Very Good

Very good hotel. Easily accessible by car and close to shopping areas. Excellent beds with friendly reception staff. Popular among business travelers.

“Excellent location” “King sized bed”

Good Overall Ranking Top 29% in city
Best Location In City
Best Beds In City

Good to know

  • Great shopping

    “Close to shopping” “Mall nearby”

  • Good accessibility by car

    “Convenient to the highway” “Near the Interstate”

  • Clean hotel facilities

    “The cleanest hotel” “Hotel was very clean”

  • Great reception

    “Quick check in/out” “Checkout nicely renovated”

Review highlights

Food

100/100
4 reviews

Delicious food.

Location

99/100
45 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

“Close to eating places” “Convenient to the highway” “Excellent location”

Service

86/100
64 reviews

Efficient, friendly service with a nice reception.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Cleanliness

85/100
41 reviews

Clean hotel facilities. Clean rooms.

“Room was very clean” “Very clean hotel” “Room was clean”

Breakfast

83/100
43 reviews

Great and affordable breakfast.

“Great morning breakfast” “Fresh eggs” “Wonderful breakfast”

Vibe

74/100
16 reviews

Awesome vibe. Modern Hotel. Stylish Hotel.

“Modern interior design” “Brand new hotel” “New room”

Room

73/100
54 reviews

Large, clean rooms with excellent beds. Rooms are badly-maintained with mediocre bathrooms.

“Great shower” “New room” “Comfortable bed”

Comfort

70/100
24 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“No highway noise” “King sized bed” “Comfortable bed”

WiFi

60/100
5 reviews

Regular internet service.

“Fast Wi-Fi service” “WIFI outstanding”

Ranked top 59% by couples, with a score of 80

Good to know

  • Great location

    “Close to eating places” “Convenient to the highway”

  • Tasty breakfast

    “Great morning breakfast” “Fresh eggs”

  • Awesome vibe

    “Modern interior design” “Brand new hotel”

  • Great room

    “Great shower” “New room”

Review highlights

Location

99/100
9 reviews

Great location.

“Close to eating places” “Convenient to the highway” “Excellent location”

Service

88/100
7 reviews

Fantastic service.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Breakfast

82/100
8 reviews

Tasty breakfast.

“Great morning breakfast” “Fresh eggs” “Wonderful breakfast”

Vibe

75/100
4 reviews

Awesome vibe.

“Modern interior design” “Brand new hotel” “New room”

Room

71/100
10 reviews

Great room.

“Great shower” “New room” “Comfortable bed”

Comfort

68/100
6 reviews

Comfortable.

“Fan not functioning” “King sized bed” “No noise”

Ranked top 69% by families, with a score of 84

Good to know

  • Clean

    “Room was very clean” “Very clean hotel”

  • Fantastic service

    “Quick check in/out” “Checkout nicely renovated”

  • Rather comfortable

    “No highway noise” “King sized bed”

  • Great room

    “Great shower” “New room”

Review highlights

Service

86/100
8 reviews

Fantastic service.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Cleanliness

81/100
5 reviews

Clean.

“Room was very clean” “Very clean hotel” “Room was clean”

Room

70/100
5 reviews

Great room.

“Great shower” “New room” “Comfortable bed”

Comfort

69/100
3 reviews

Comfortable.

“No highway noise” “Fan not functioning” “Comfy bed”

Good to know

  • Great shopping

    “Close to shopping” “Mall nearby”

  • Good accessibility by car

    “Convenient to the highway” “Near the Interstate”

  • Clean hotel facilities

    “The cleanest hotel” “Hotel was very clean”

  • Great reception

    “Quick check in/out” “Checkout nicely renovated”

Review highlights

Food

100/100
4 reviews

Delicious food.

Location

99/100
45 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

“Close to eating places” “Convenient to the highway” “Excellent location”

Service

86/100
64 reviews

Efficient, friendly service with a nice reception.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Cleanliness

85/100
41 reviews

Clean hotel facilities. Clean rooms.

“Room was very clean” “Very clean hotel” “Room was clean”

Breakfast

83/100
43 reviews

Great and affordable breakfast.

“Great morning breakfast” “Fresh eggs” “Wonderful breakfast”

Room

72/100
54 reviews

Large, clean rooms with excellent beds. Rooms are badly-maintained with mediocre bathrooms.

“Great shower” “New room” “Comfortable bed”

WiFi

60/100
5 reviews

Regular internet service.

“Fast Wi-Fi service” “WIFI outstanding”

Ranked top 51% by couples, with a score of 80

Good to know

  • Great location

    “Close to eating places” “Convenient to the highway”

  • Tasty breakfast

    “Great morning breakfast” “Fresh eggs”

  • Great room

    “Great shower” “New room”

  • Fantastic service

    “Quick check in/out” “Checkout nicely renovated”

Review highlights

Location

99/100
9 reviews

Great location.

“Close to eating places” “Convenient to the highway” “Excellent location”

Service

88/100
7 reviews

Fantastic service.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Breakfast

82/100
8 reviews

Tasty breakfast.

“Great morning breakfast” “Fresh eggs” “Wonderful breakfast”

Vibe

75/100
4 reviews

Awesome vibe.

“Modern interior design” “Brand new hotel” “New room”

Room

71/100
10 reviews

Great room.

“Great shower” “New room” “Comfortable bed”

Comfort

68/100
6 reviews

Comfortable.

“No highway noise” “Fan not functioning” “Comfy bed”

Ranked top 64% by families, with a score of 85

Good to know

  • Clean

    “Room was very clean” “Very clean hotel”

  • Fantastic service

    “Quick check in/out” “Checkout nicely renovated”

  • Great room

    “Great shower” “New room”

Review highlights

Service

86/100
8 reviews

Fantastic service.

“Quick check in/out” “Checkout nicely renovated” “Nice staff”

Cleanliness

81/100
5 reviews

Clean.

“Room was very clean” “Very clean hotel” “Room was clean”

Room

70/100
5 reviews

Great room.

“Great shower” “New room” “Comfortable bed”

Comfort

69/100
3 reviews

Comfortable.

“Fan not functioning” “Pillows awesome” “King sized bed”

Review Semantics by TrustYou

Customer Reviews of Best Western Gwinnett Center

4.5 out of 5.Based on 165 guest reviews, Very Good

Property Description

The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The hotel also offers a complimentary shuttle service within a 5 mile radius of the hotel.The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. And pets are welcome with a fee. Our multilingual staff stand ready to provide you with impeccable service.Full-service features and amenities include: Hotel Amenities & ServicesWireless internet connection in public areasComplimentary breakfastComplimentary full breakfastOutdoor pool We have a seasonal, salt water and handicap accessible pool open from Memorial Day Weekend to Labor Day Weekend each year.Exercise facility, open from 5:30 a.m. to 11:00 p.m. Has a stationary bike, treadmill and a weight machine. There is a television for your viewing pleasure as well as a water station.Weight lifting equipmentStationary bikeTreadmillElevatorInterior corridor24-hour front deskMultilingual staff, English, Spanish, RussianDry cleaning, same day availableExpress check inExpress check outLate check outSafe deposit box, available at Front deskCable or satellite television Over 60+ channels, including HBO,FOX News, CNN, Sport south, ESPN, The Golf Channel, Kids programs,BET,TWC and many other channelsFree wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access; All guest rooms are hardwired for internet accessBusiness center, 24 hours, freePrinter availableFax services FreeFax machineComputer availableComputer modem hookupsPhotocopy, nominal feePhotocopy servicesPhotocopy machineData portsCourierShippingMail services We will send your mail out for you, just bring it at the desk. There is also a full service US Post office just 4 traffic lights from the hotel; about 5 minutes driving time.Free fax and copy servicesAir-conditioning, in public areasPhysically challenged servicesHearing impaired servicesPhysically challenged facilitiesElevator, wheelchair accessibleParking for the physically challenged, free, 24 hoursIce/vending machines, There are drink machines on each floor, a snack machine on the 1st floor and an ice machine on the 1st and 3rd floors.Free parking, 24 hoursOutdoor parking, free, 24 hoursTruck/RV parking, free, 24 hoursHigher rates may apply for holidays/special eventsDaily HousekeepingPet Friendly

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2014
Floors:3
Rooms:68
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:55
Handicap Rooms:4
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:2
Meeting Space:500 sq. feet
Banquet Space:Holds 500 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:NA
Policies / Expenses
Cancellation:
By 6pm the day of arrival.
Nightly Parking:0.00
Typical Group Deposit:50%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 7.00%
City Tax: 0.00%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 0.00%
Audio Visual Tax: 0.00%
Other Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge: 0.00%
Audio Visual Service Charge: 0.00%
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 0.00 Per Hour
Chef Attendant Fees: 0.00 Per Night
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Banquet Gallon of Coffee: 0.00 Per Person
Banquet Soda: 0.00 Per Person
Banquet Bottled Water: 0.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$50.00 non-refundable pet deposit. One time charge per stay. No breed or weight restrictions. Pets may not be left unattented in rooms.


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free HBO
  • Travellers cheques accepted
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Atlanta- Hartsfield International Airport located within 25 miles of property.

Local Shuttle Info: Per request before group check in. 5-10 mile

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express

Seasonality and Projections at Best Western Gwinnett Center

Rate fluctuations of Best Western Gwinnett Center

The chart above shows fluctuations of prices for both group/meeting rates and the best individual traveler prices our system could find at the time the group bid was placed. The most competitive group/meeting rate displayed is 26.5% in the month of April 2014 and the highest average individual rate is $94 in the month of May 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Gwinnett Center in a month when rates are lower.

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