RAMADA BILTMORE WEST

275 Smokey Park Highway, Asheville, NC 28806 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Mountain Hotel in Buncombe County
35.56072 -82.63504
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Average
3.0/ 5

Based on 381 guest reviews

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  • Outdoor pool at hotel
  • The Avg. Group Saves 14.3%!
  • Fitness + Health Center
  • 119 rooms in property
  • 2 floors in property
  • Check-out: 11:00
  • Groups/Meetings rating of 10.0/10
  • 5 conference rooms in property

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Room Types

Check Rates 1 King Bed 2 Room Suite
Non-Smoking
Check Rates 1 King Bed Room
Non-Smoking
Check Rates 1 King Bed Room
Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker
Non-Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker
Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair Dryer
Non-Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair Dryer
Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair DryerSavings
Non-Smoking
Check Rates 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair DryerSavings
Smoking
Check Rates 2 Double Bed Suite
Smoking
Check Rates 2 Double Beds Room
Non-Smoking
Check Rates 2 Double Beds Room with Free WiFi Desk Coffee Maker
Non-Smoking
Check Rates 2 Double Beds Room with Free WiFi Desk Coffee Maker and Hair Dryer
Non-Smoking
Check Rates 2 Double Beds Room with Free WiFi Desk Coffee Maker and Hair DryerSavings
Non-Smoking
Check Rates Atrium View 1 King Bed Room with Free WiFi Desk Coffee
Non-Smoking
Check Rates Atrium View 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair Dryer
Non-Smoking
Check Rates Atrium View 1 King Bed Room with Free WiFi Desk Coffee Maker and Hair DryerSavings
Non-Smoking
Check Rates Atrium View 2 Double Beds Room with Free WiFi Desk Coffee
Non-Smoking
Check Rates Atrium View 2 Double Beds Room with Free WiFi Desk Coffee Maker and Hair Dryer
Non-Smoking
Check Rates Atrium View 2 Double Beds Room with Free WiFi Desk Coffee Maker and Hair DryerSavings
Non-Smoking
Check Rates Atrium View 2 Double Beds Suite with Sleeper Sofa
Non-Smoking
Check Rates Atrium View 2 Double Beds Suite with Sleeper Sofa Nfd291 Free WiFi and Refrigerator
Non-Smoking
Check Rates Double Room 2 Double Beds
Non-Smoking
Check Rates Standard Double Room 2 Double Beds
Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 1 King Bed
Smoking
Check Rates Suite 2 Double Beds (Atrium View )
Non-Smoking

Local Attractions

Biltmore Estate, Wolfe Ridge Ski Mountain, Cherokee, Down-Town Asheville, Cataloochee Ski Mountain, Blue Ridge Parkway

Verified Reviews of Ramada Biltmore West

Below are the verified reviews from guests that we have booked recently:
"Extremely Rude Customer Service"
Overall Score1.0/ 5
The confirmation meant nothing. Upon arrival, the room was nothing as promised. I was told repeatedly by the front desk that "you need to be careful not to book through a third party." I explained that I called the phone number for the property from their webpage. There was nothing the front desk could or would do to make it right. They also withheld an additional $100 for possible damages and charged a $65 pet fee instead of the promised $36. Old style TV only got the weather channel and the Wi-Fi did not work. At 10:30 pm, I found myself asking the front desk for a working TV. Although staff member Mike and I carried one from another room it would not work. He said it was the cable box. In the morning when I went to the front desk, the clerk Sharon said she was "tired of my mouth and told me to leave or she would call the police." I never raised my voice or cursed at all. Manager Barry was supportive of his clerk and was not interested in my wife and me. The place is stuck in the 1970's both in condition and people skills. Advice to others considering a stay here: NO, NO, NO.
(Individual traveler, booked 1 room), from US flag
24-Aug-2014 Verified Review

Customer Reviews of Ramada Biltmore West

3.0 out of 5. Based on 381 guest reviews , Average

Property Description

Welcome to the Ramada Biltmore West! This hotel has easy access from I-40,I-26, and the Blue Ridge Parkway and is only 6 miles from the Biltmore Estate. This large hotel offers many amenities to take advantage of: Heated Indoor/outdoor pool; game room; fitness room; business center; indoor putting area and an indoor kids play area. Free wireless high speed internet access is available in all rooms. A IHOP Restaurant is located at this hotel which offers breakfast lunch and dinner. A 10% discount is available for hotel guests as well! There is also an Applebees on-site and Wendys is next door!

Details / Other Expenses

Check In: 3:00
Check Out: 11:00
Year of Last Renovation: 2008
Floors: 2
Rooms: 119
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 97
Handicap Rooms: 2
Suites: 1
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 5 View Spaces
Meeting Space: 5000 sq. feet
Banquet Space: Holds 150 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: Applebees on Onsite till 11pm
Policies / Expenses
Cancellation:
Individual 24 hours Group 3 Days
Nightly Parking: 0.00
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 4.00%
Audio Visual Tax: 7.00%
Parking Fee: 0.00 Per Night
Cleaning Fee: 50.00 Per Function
Porterage Fee: 3.00 Per Person
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Banquet Gallon of Coffee: 0.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets are accepted with a $25 fee per stay. There is a 50lb weight limit. No more than two pets per room.


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Child facilities
  • Clothes drying
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV room
  • Voicemail

Airport & Shuttle Information

20 minutes to the Asheville Regional Airport. Average one way expense is $30.00 by taxi

Airport Shuttle? Sorry, no airport shuttle available.

About Ramada

  • Free high-speed wireless internet access in the U.S. and Canada
  • San Francisco Soap company bath amenities
  • Conference meeting spaces available based on location
  • Ramada Limited Hotels offer free breakfast and swimming pools
  • Ramada Hotels offer on-site restaurants or a-la-carte food services
  • Ramada Plaza Hotels are located near major city centers and airports. They also offer a vaariety of on-site restaurants and lounges, conference space and banquet facilities

The Ramada highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Ramada Biltmore West

Below are the meeting, banquet, conference and event spaces at Ramada Biltmore West.

Feel free to use the Ramada Biltmore West meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Asheville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom 41 x 64 x 10 2624 200/200 153 109 60 75 60 16/13 200 200 200
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Ballroom

Room Type:
Ballroom
Total Size:
2624 Sq. Feet
Dimensions:
41 x 64 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Photo of Ballroom
Laurel Room 37 x 23 x 8 529 44/44 30 22 13 20 20 --/-- 59 50 53
Close This

Laurel Room

Room Type:
General Meeting Room
Total Size:
529 Sq. Feet
Dimensions:
37 x 23 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Blue Ridge Room 25 x 14 x 8 342 28/28 20 14 8 10 15 --/-- -- 34 --
Close This

Blue Ridge Room

Room Type:
General Meeting Room
Total Size:
342 Sq. Feet
Dimensions:
25 x 14 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Biltmore Conference Room 12 x 23 x 8 276 --/-- -- -- -- -- 12 --/-- -- -- --
Close This

Biltmore Conference Room

Room Type:
Boardroom
Total Size:
276 Sq. Feet
Dimensions:
12 x 23 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Photo of Biltmore Conference Room

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