Verified Reviews of Rodeway Inn Below are the verified reviews from guests that we have booked recently:
"Lack of Guest Service and Knowledge"
Overall Score1.0/ 5
We had several issues from the time we checked in until the time we checked out. All of these issues could have been eliminated with proper training for your associates on guests services. Our issues were as follows: didn't have my reservation upon check in. I had to communicate the group block several times as well as reference my last name and confirmation number. Front desk response: "It wasn't made correctly. They know they're not suppose to book these rooms." Exercise room didn't have any water, toilet paper, clean towels, etc. for the duration of our visit. our guest room (room 302) had dirty hand prints on the wall in the bathroom and the chair in the corner of the room was broken and couldn't hold a persons' weight our key cards deactivated for the duration of our visit. When going to the front desk to have them fixed, we received no apology for your frustrations, only a scolding as to "not hold your key by your cell phone" which we did not. Additionally, the front guest attendant didn't ask us for any identification before replacing our key card. She didn't ask for my name or any id. She just asked for room number and then replaced it. This is a HUGE safety concern. the side outside door of hotel was left ajar/open throughout our stay. Again, a huge safety concern as it allowed for anyone to enter the building hotel was dirty and supplies were not stocked (coffee and water in lobby). Unfortunately our stay was dismal and we will not return to this property or Comfort Inn for that matter based upon this lack of service and cleanliness.
11-Apr-2016 Verified Review, stayed from Fri Apr 08 to Sun Apr 10 2016 at a $89.00 group rate.
Response from Management on 21-Apr-2016:
"Recommend To Anyone"
Overall Score4.0/ 5
Great location with many restaurants around with a friendly staff and clean rooms. The bed was very comfortable and the TV was a nice size. The only negative thing would be that the bar lacked a lively atmosphere so don't expect much there. Overall, a good hotel.
26-Jul-2014 Verified Review, stayed from Sat Jul 26 to Sun Jul 27 2014 at a $104.00 average nightly rate.
Customer Reviews of Rodeway Inn
Behind every great day is a great night at the Comfort Inn® Airport hotel in Warwick, RI. This is a family hotel near T. F. Green Airport (PVD), Brown University and Providence College.As our guest at this Warwick leisure hotel you will be close to the Providence Performing Arts Center, the State House and other attractions such as:Rhode Island Convention CenterRhode Island School of Design (RISD)Roger Williams Park ZooDunkin' Donuts CenterJohnson & Wales UniversityThis pet-friendly family hotel in Warwick is also close to Newport, beautiful Narragansett Bay, Rhode Island state beaches and Cape Cod.Whether you're staying for leisure or corporate travel, Comfort Inn hotels will give you everything you need to make your trip a success. You can enjoy such amenities as:Free WiFiFree airport transportationFitness centerStart your day off with a great hot breakfast. Your trip to Warwick begins with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit.Our premium bedding will leave you rested and refreshed in the morning, just in time to enjoy our signature free hot breakfast. Relax in our inviting guest rooms, all of which feature a coffee maker, flat-screen TV, hair dryer, iron and ironing board. Select rooms also feature whirlpools.Enjoy the best combination of cozy accommodations, friendly service, wonderful amenities and affordable prices at the Comfort Inn Airport hotel. Rested, set, go - book now!
Details / Other Expenses
|Check Out:||12:00 Noon|
|Year of Last Renovation:||2003|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||204|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||2 |
|Meeting Space:||2752 sq. feet|
|Banquet Space:||Holds 30 people|
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 15.0 Mi |
|Dist. to Nearest Gym:|| On-site |
|Ownership:||The Procaccianti Group| Policies / Expenses
Individual reservations have until 4pm on the day of arrival to cancel without charge.
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 7.00%|
|Occupancy Tax:|| 6.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
We are the closest hotel to the airport in the area (.25 mile) and provide complimentary 24 hour shuttle service.
Local Shuttle Info: Primarily an airport shuttle, but can accommodate drop off/pickup within a 2-mile radius.
Airport Shuttle? Yes!
There is an airport shuttle.
Your trip to Warwick begins with our complimentary breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit.
Complimentary parking for both cars and buses.
Internet / WiFI
Complimentary guest WiFi throughout the hotel.
About Rodeway Inn
- Wake up to free coffee every morning
- Free local calls and long distance access
- Premium movie channel at no extra cost
- Free high-speed internet service
The Rodeway Inn highlights above are subject to change without notice.
Comfort Inn Airport, Comfort Inn at Tf Green Airport