WESTIN GALLERIA DALLAS

13340 Dallas Pkwy., Dallas, TX 75240 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Suburban Hotel in Dallas County
32.92956-96.82052
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Very Good
4.5/ 5

Based on 809 guest reviews

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  • 448 rooms in hotel
  • 21 floors in property
  • 10 suites in property
  • Check-in time: 3:00PM
  • Check-out time: 12:00PM
  • Group score of 10.0/10
  • 22 meeting rooms in hotel

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Room Types

Check Rates1 King : Flexible Rate Breakfast Deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat P
Non-Smoking
Check Rates1 King : Preferred Rate Club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Speed Int
Non-Smoking
Check Rates1 King : Preferred Rate Corner Suite Non Smoking:heavenly Bed and Bath Separate Living Room with Sof
Non-Smoking
Check Rates1 King : Preferred Rate Deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Panel LCD
Non-Smoking
Check Rates1 King : Preferred Rate Luxury Suite Non Smoking:heavenly Bed and Bath Separate Living Room with Sof
Non-Smoking
Check Rates1 King : Westin Powered Up Includes Guest Room Breakfast For 1 1 Guest and Guest Room Internet For 1
Non-Smoking
Check Rates1 King Bed Club Floor Heavenly Bed and Bath Window Seat Free High Speed Internet
Non-Smoking
Check Rates1 King Bed Deluxe Heavenly Bed and Bath Window Seat 32 Inch Flat Panel LCD TV
Non-Smoking
Check Rates1 King Bed:club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Speed Internet
Non-Smoking
Check Rates1 King Bed:club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Speed InternetSavings
Non-Smoking
Check Rates1 King Bed:deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Panel LCD TV
Non-Smoking
Check Rates1 King Bed:deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Panel LCD TVSavings
Non-Smoking
Check Rates2 Queen Beds : Flexible Rate Breakfast Deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch
Non-Smoking
Check Rates2 Queen Beds : Preferred Rate Club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Spe
Non-Smoking
Check Rates2 Queen Beds : Preferred Rate Deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Pane
Non-Smoking
Check Rates2 Queen Beds : Westin Powered Up Includes Guest Room Breakfast For 1 1 Guest and Guest Room Internet
Non-Smoking
Check Rates2 Queen Beds Club Floor Heavenly Bed and Bath Window Seat Free High Speed Internet
Non-Smoking
Check Rates2 Queen Beds Deluxe Heavenly Bed and Bath Window Seat 32 Inch Flat Panel LCD TV 425 Sq
Non-Smoking
Check Rates2 Queen Beds:club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Speed Internet
Non-Smoking
Check Rates2 Queen Beds:club Floor Non Smoking:heavenly Bed and Bath Window Seat:free High Speed InternetSaving
Non-Smoking
Check Rates2 Queen Beds:deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Panel LCD TV
Non-Smoking
Check Rates2 Queen Beds:deluxe Non Smoking:heavenly Bed and Bath Window Seat:32 Inch Flat Panel LCD TVSavings
Non-Smoking
Check RatesClub Room 1 King Bed
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room 1 King Bed
Non-Smoking
Check RatesExecutive Club Room with Complimentary Continental Breakfast
Non-Smoking

Summary of Verified Reviews

Summary of 868 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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89
Excellent

Excellent family hotel. Close to Westin Galleria. Good location and comfortable beds. Spacious rooms. Popular among business travelers.

“Activities for the kids make it fun” “Easy to reach the galleria mall”

Excellent Overall Ranking Top 5% in city
Excellent Family Hotel Top 1% in city
Excellent Romantic Hotel Top 1% in city
Best Shopping In City
Cleanest In City

Good to know

  • Great shopping

    “Right in the heart of the galleria” “Easy to reach the galleria mall”

  • Poor access to parking

    “Valet parking damaged” “Terrible parking situation”

  • Comfortable beds

    “King size bed” “New beds”

  • Clean rooms

    “Hotel room was clean” “Clean rooms”

Review highlights

Cleanliness

94/100
65 reviews

Clean hotel facilities. Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Pool

87/100
13 reviews

Great pool.

“Pool area is top-notch” “Great pool”

Service

86/100
202 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service is perfect.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

86/100
212 reviews

Great location. Shopping, restaurants and bars in the area are great. Poor access to parking. Affordable parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Comfort

79/100
104 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds. Bad air conditioning.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

73/100
241 reviews

Rooms are clean with comfortable beds, stylish furniture and pleasant views. Acceptable rooms and bathrooms. Spacious rooms. Run-down rooms with terrible A/C, minibars, and TV's.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Amenities

67/100
43 reviews

Okay buildings and entrance area.

“Excellent blackjack dealers” “No outdoor space” “No vending machines”

Breakfast

46/100
13 reviews

Bad breakfast.

“No breakfast”

WiFi

15/100
30 reviews

Poor, over-priced WiFi.

“No internet” “No USB” “Signal faded”

Ranked top 3% by couples, with a score of 91

Good to know

  • Clean hotel facilities

    “The hotel itself has always been immaculate”

  • Great reception

    “Friendly front desk staff” “Front desk staff solved the problem”

  • Professional service

    “Staff was prompt and helpful” “Quick business trip”

  • Spacious rooms

    “Large bathtub” “Large shower”

Review highlights

Cleanliness

95/100
17 reviews

Clean hotel facilities. Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Food

87/100
8 reviews

Delicious food.

“Delicious chocolate” “Restaurant fantastic” “Excellent seafood restaurant”

Service

84/100
55 reviews

Efficient, friendly service with a nice reception.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

84/100
53 reviews

Good location with shopping nearby but poor access to parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Comfort

79/100
34 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

78/100
70 reviews

Clean, spacious rooms, comfortable beds, and good views. Rooms are badly-maintained with mediocre bathrooms.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Amenities

66/100
15 reviews

Okay buildings and entrance area.

“Excellent blackjack dealers” “No outdoor space” “No vending machines”

WiFi

13/100
13 reviews

Poor, over-priced WiFi.

“No internet” “No USB” “Signal faded”

Ranked top 5% by families, with a score of 90

Good to know

  • Great view

    “Amazing views from the rooms” “Great view of the city”

  • Great shopping

    “Right in the heart of the galleria” “Easy to reach the galleria mall”

  • Clean rooms

    “Hotel room was clean” “Clean rooms”

  • Clean

    “The hotel itself has always been immaculate” “Hotel room was clean”

Review highlights

Cleanliness

90/100
8 reviews

Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Food

89/100
7 reviews

Delicious food.

“Delicious chocolate” “Restaurant fantastic” “Excellent seafood restaurant”

Service

86/100
21 reviews

Friendly service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

86/100
25 reviews

Good location with shopping nearby but poor access to parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Room

69/100
24 reviews

Rooms are clean with great views and decent beds, but overall just okay.

“No coffee maker” “Air conditioner didn't work” “Shower door leaked”

Amenities

61/100
5 reviews

Average hotel building.

“Excellent blackjack dealers” “No outdoor space” “No vending machines”

Value

51/100
8 reviews

Fairly good value for money.

“Complimentary champagne and chocolate” “Free Starbucks coffee” “Free Internet”

WiFi

17/100
4 reviews

Bad internet service.

“No internet” “No USB” “Signal faded”

Ranked top 6% by business travelers, with a score of 89

Good to know

  • Friendly service

    “Staff was prompt and helpful” “Friendly front desk staff”

  • Fantastic service

    “Exceptional staff” “Excellent front desk staff”

  • Great location

    “Great close to downtown” “Right in the heart of the galleria”

  • Great room

    “Shower was amazing” “Fantastic room”

Review highlights

Location

89/100
15 reviews

Great location.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Service

85/100
16 reviews

Friendly service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Room

76/100
16 reviews

Great room.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Vibe

73/100
6 reviews

Awesome vibe.

“Feeling luxurious” “Everything accommodating” “Activities for the kids make it fun”

Ranked top 15% by solo travelers, with a score of 85

Good to know

  • Rather comfortable

    “Quiet stay.” “Large bathtub”

  • Great room

    “Shower was amazing” “Fantastic room”

  • Great location

    “Great close to downtown” “Right in the heart of the galleria”

  • Fantastic service

    “Exceptional staff” “Excellent front desk staff”

Review highlights

Location

83/100
8 reviews

Great location.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Service

82/100
9 reviews

Fantastic service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Comfort

77/100
5 reviews

Rather comfortable.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

73/100
9 reviews

Great room.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Good to know

  • Great shopping

    “Right in the heart of the galleria” “Easy to reach the galleria mall”

  • Poor access to parking

    “Valet parking damaged” “Terrible parking situation”

  • Comfortable beds

    “King size bed” “New beds”

  • Clean rooms

    “Hotel room was clean” “Clean rooms”

Review highlights

Cleanliness

94/100
65 reviews

Clean hotel facilities. Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Pool

87/100
13 reviews

Great pool.

“Pool area is top-notch” “Great pool”

Service

86/100
199 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service is perfect.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

85/100
205 reviews

Great location. Shopping, restaurants and bars in the area are great. Poor access to parking. Affordable parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Comfort

78/100
103 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds. Bad air conditioning.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

73/100
238 reviews

Great beds and excellent furniture in large, clean rooms. Acceptable rooms and bathrooms. Run-down rooms with terrible A/C, minibars, and TV's.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Amenities

66/100
41 reviews

Okay buildings and entrance area.

“No outdoor space” “No vending machines” “27th floor great”

Breakfast

58/100
12 reviews

Breakfast is average.

“No breakfast” “That there wasn't any free breakfast”

WiFi

15/100
30 reviews

Poor, over-priced WiFi.

“No internet” “No USB” “Signal faded”

Ranked top 3% by couples, with a score of 90

Good to know

  • Clean hotel facilities

    “The hotel itself has always been immaculate”

  • Poorly-maintained rooms

    “Hot water was not working” “Air conditioner didn't work”

  • Great reception

    “Friendly front desk staff” “Front desk staff solved the problem”

  • Professional service

    “Staff was prompt and helpful” “Quick business trip”

Review highlights

Cleanliness

95/100
17 reviews

Clean hotel facilities. Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Food

87/100
8 reviews

Delicious food.

“Delicious chocolate” “Restaurant fantastic” “Excellent seafood restaurant”

Service

84/100
54 reviews

Efficient, friendly service with a nice reception.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

84/100
53 reviews

Good location with shopping nearby but poor access to parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Comfort

79/100
33 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

77/100
68 reviews

Clean, spacious rooms, comfortable beds, and good views. Rooms are badly-maintained with mediocre bathrooms.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Amenities

66/100
15 reviews

Okay buildings and entrance area.

“Excellent blackjack dealers” “Not enough elevators” “No outdoor space”

WiFi

13/100
13 reviews

Poor, over-priced WiFi.

“No internet” “No USB” “Signal faded”

Ranked top 7% by families, with a score of 90

Good to know

  • Great shopping

    “Right in the heart of the galleria” “Easy to reach the galleria mall”

  • Poor access to parking

    “Valet parking damaged” “Terrible parking situation”

  • Bad internet service

    “No internet” “No USB”

  • Clean rooms

    “Hotel room was clean” “Clean rooms”

Review highlights

Cleanliness

90/100
8 reviews

Clean rooms.

“The hotel itself has always been immaculate” “Hotel room was clean” “Rooms clean”

Food

87/100
7 reviews

Delicious food.

“Delicious chocolate” “Restaurant fantastic” “Excellent seafood restaurant”

Service

86/100
21 reviews

Friendly service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Location

86/100
24 reviews

Good location with shopping nearby but poor access to parking.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Room

69/100
24 reviews

Rooms are clean with great views and decent beds, but overall just okay.

“Shower excellent” “No coffee maker” “Air conditioner didn't work”

Amenities

61/100
5 reviews

Average hotel building.

“Excellent blackjack dealers” “Construction on site” “No outdoor space”

Value

51/100
8 reviews

Fairly good value for money.

“Complimentary champagne and chocolate” “Free Starbucks coffee” “Free Internet”

WiFi

17/100
4 reviews

Bad internet service.

“No internet” “No USB” “Signal faded”

Ranked top 5% by business travelers, with a score of 89

Good to know

  • Friendly service

    “Staff was prompt and helpful” “Friendly front desk staff”

  • Fantastic service

    “Exceptional staff” “Excellent front desk staff”

  • Great room

    “Shower was amazing” “Fantastic room”

  • Great location

    “Great close to downtown” “Right in the heart of the galleria”

Review highlights

Location

88/100
14 reviews

Great location.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Service

85/100
16 reviews

Friendly service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Room

76/100
15 reviews

Great room.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Value

57/100
5 reviews

Fairly good value for money.

“Complimentary champagne and chocolate” “Free Starbucks coffee” “Free self parking”

Ranked top 26% by solo travelers, with a score of 82

Good to know

  • Rather comfortable

    “Quiet stay.” “Large bathtub”

  • Great room

    “Shower was amazing” “Fantastic room”

  • Great location

    “Great close to downtown” “Right in the heart of the galleria”

  • Fantastic service

    “Exceptional staff” “Excellent front desk staff”

Review highlights

Location

83/100
8 reviews

Great location.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Service

82/100
9 reviews

Fantastic service.

“Exceptional staff” “Excellent front desk staff” “Great room service”

Comfort

77/100
5 reviews

Rather comfortable.

“Quiet stay.” “Large bathtub” “Quiet rooms”

Room

73/100
9 reviews

Great room.

“Shower was amazing” “Fantastic room” “Rooms are clean and comfortable”

Review highlights

Location

88/100
5 reviews

Great location.

“Great close to downtown” “Right in the heart of the galleria” “Convenient to restaurants”

Review Semantics by TrustYou

Customer Reviews of Westin Galleria Dallas

4.5 out of 5.Based on 809 guest reviews, Very Good

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2009
Floors:21
Rooms:448
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:448
Handicap Rooms:6
Suites:10
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:22
Meeting Space:48000 sq. feet
Banquet Space:Holds 1200 people
Lounge/Bar Hours:7:00AM - 11:00PM
Policies / Expenses
Cancellation:
24 hours prior to arrival for individual reservations
Nightly Parking:$27
Typical Group Deposit:TBD
Total Taxes:15.00%
Total Misc Fees:$0.02 USD
(mandatory resort fees/taxes)
State Tax: 0.07%
City Tax: 0.06%
Other Tax: 0.02% (Tourism District Tax)

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

Previously known as:
The Westin Galleria Dallas

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