BEST WESTERN RIVER NORTH HOTEL

125 West Ohio St., Chicago, IL 60610 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in Cook County
41.89243 -87.63205
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Very Good
4.0/ 5

Based on 1748 guest reviews

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  • Our hotel comes with an indoor pool
  • Avg. Group Discount of 3.1%!
  • Fitness center on property
  • Hotel has 150 rooms
  • Hotel has 6 floors
  • Check out time: 12:00 PM
  • Group booking rating of 6.1/10

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Room Types

Check Rates 1 King Bed High Speed Internet Work
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Check Rates 1 King Bed Mobility Accessible Bathtub
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Check Rates 2 Double Beds High Speed Internet Work
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Check Rates 2 Double Beds Mobility Accessible Bathtub
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Check Rates Deluxe Suite 1 King Bed Accessible
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Check Rates Deluxe Suite 1 King Bed Accessible Flexible Rate
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Check Rates Deluxe Suite 1 King Bed Accessible Web Special
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Check Rates Deluxe Suite 1 King Bed Refrigerator
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Check Rates Double or Twin 2 Beds
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Check Rates Double or Twin King Size Bed
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Check Rates Premium Suite 1 King Bed Accessible Bathtub
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Check Rates Premium Suite 2 Double Beds Refrigerator
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Check Rates Standard Room 2 Double Beds
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Check Rates Standard Room 2 Double Beds Accessible Bathtub
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Check Rates Standard Room 2 Double Beds Flexible Rate
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Check Rates Standard Room, 1 King or 2 Double Beds
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Check Rates Suite
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Check Rates Suite 1 King Bed 1 Bedroom Sepsof Refrigerator High Speed Internet
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Check Rates Suite 1 King Bed 2nd2db Livsfb Refrigerator
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Check Rates Suite 1 King Bed Dlxrm Sofbed Refrigerator High Speed Internet
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Check Rates Suite 1 King Bed Mobacc Bathtb Premrm Sofbed
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Check Rates Suite 1 King Bed Mobacc Walksh Dlxrm Sofbed
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Check Rates Suite 1 King Bed Premrm High Speed Internet Sofbed Refrigerator
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Check Rates Suite 1 King Bed Refrigerator
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Check Rates Suite 1 King Bed Refrigerator Flexible Rate
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Check Rates Suite 1 King Bed Refrigerator Web Special
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Check Rates Suite 2 Double Beds Premrm High Speed Internet Sofbed Refrigerator
Non-Smoking

Local Attractions

Navy Pier - 1 mile Shedd Aquarium - 1.5 mile Field Museum - 1.5 mile Adler Planetarium - 1.5 mile American Girl Place - 1 mile The Art Institute - 1 mile Michigan Ave./Magnificent Mile - .5, o;e Hard Rock Café - .5 block Rainforest Café - .5 block John Hancock Tower - .5 Block Willis Tower (Formerly Sears Tower) - 1 mile Water Tower Place -1 mile United Center - 3 miles Wrigley Field - 5 miles Museum of Science & Industry - 5 miles Lincoln Park Zoo - 2 miles

Verified Reviews of Best Western River North Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean and Friendly"
Overall Score3.0/ 5
Hotel was okay. Free parking was a huge plus. Only complaint I had was shower didn't have much hot water or pressure. Also just coffee complimentary for guests.
(Individual traveler, booked 1 room), from US flag
09-Mar-2014 Verified Review

Summary of Verified Reviews

Good to know

  • Affordable parking

    “Free onsite Parking” “Loved the FREE PARKING”

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

  • Poor hotel buildings

    “Dilapidated decor” “Dirty lobby”

  • Unpleasant entrance area

    “Dirty lobby” “Hallway to our floor was disgusting”

Review highlights

Location

92/100
703 reviews

Great location. Great accessibility by car with affordable parking. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Close to public transport and the train.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

87/100
442 reviews

Best value for money. Fair breakfast prices. Free internet. Affordable beverage prices.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

83/100
430 reviews

Well-managed hotel with a great reception, thorough housekeeping and warm service. Service is relatively professional. Room service is average.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Room

51/100
528 reviews

Decent rooms with passable beds, but badly kept up. Rooms are small and old with bad minibars and kitchenettes. Views are great and rooms are clean. Tiny bathrooms with bad furniture and A/C.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

WiFi

48/100
47 reviews

WiFi's cheap, but poor quality.

“Room wifi was not super fast” “No internet” “Wifi wasnt necessary”

Breakfast

46/100
51 reviews

Breakfast affordable but not so tasty.

“Didn't have a complimentary breakfast” “No comp breakfast” “Continental breakfast is very bare bones”

Comfort

39/100
270 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

35/100
198 reviews

Great terrace but old facilities with a poor entrance area. Bad architecture.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

25/100
221 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Hotel is relatively luxurious. Good choice for a city trip. Fine for a budget trip. Good for business people.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Wellness

23/100
9 reviews

Bad fitness area.

“No hot tub”

Ranked top 85% by families, with a score of 71

Good to know

  • Unpleasant entrance area

    “Dirty lobby” “Hallway to our floor was disgusting”

  • Great shopping

    “Shops and subway close” “Good walking distance to mall”

  • Wonderful sightseeing

    “Within walking distance to the magnificent mile” “A few blocks from the Magnificent Mile”

  • Fair breakfast prices

    “Free bagels” “Free breakfasts”

Review highlights

Location

87/100
107 reviews

Great location. Parking is good and affordable. Good shopping and sightseeing.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

84/100
58 reviews

Best value for money. Fair breakfast prices.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

79/100
59 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

63/100
20 reviews

Ordinary pool.

“Pool and rooftop deck were huge” “Pool free” “Pool was not large or luxurious”

Breakfast

45/100
10 reviews

Breakfast affordable but not so tasty.

“Didn't have a complimentary breakfast” “No comp breakfast” “Continental breakfast is very bare bones”

Room

45/100
76 reviews

Room need better maintenance, and minibars are not great. Small rooms, bad A/C, and unpleasant bathrooms. Clean rooms with great views and decent beds.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

WiFi

44/100
6 reviews

Bad internet service.

“Room wifi was not super fast” “No internet” “Wifi wasnt necessary”

Comfort

32/100
43 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

32/100
28 reviews

Poor buildings and an uninspiring entrance area.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

24/100
29 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 86% by couples, with a score of 73

Good to know

  • Old rooms

    “Carpet and walls are a little outdated” “Old furniture”

  • Small bathroom

    “Shower was small” “Bathrooms are small”

  • Clean hotel facilities

    “Everything was very nice and clean” “Clean building”

  • Bad internet service

    “Room wifi was not super fast” “No internet”

Review highlights

Location

87/100
104 reviews

Great location. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

84/100
70 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

80/100
51 reviews

Good, relatively professional service and reception.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

48/100
7 reviews

Bad pool.

“Pool was not large or luxurious” “Elevator to the Pool was broken” “Pool access difficult”

Room

48/100
66 reviews

Dilapidated and cramped rooms and bathrooms. Rooms are tidy, with decent beds.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

WiFi

46/100
7 reviews

Bad internet service.

“Room wifi was not super fast” “No internet” “Wifi wasnt necessary”

Breakfast

43/100
8 reviews

Bad breakfast.

“Didn't have a complimentary breakfast” “No comp breakfast” “Continental breakfast is very bare bones”

Comfort

39/100
41 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

37/100
18 reviews

Poor hotel buildings.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

24/100
21 reviews

Poor vibe. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 87% by business travelers, with a score of 68

Good to know

  • Clean rooms

    “Rooms were clean and comfortable” “Clean comfortable bed”

  • Great reception

    “Excellent front desk staff” “Check in staff friendly”

  • Fantastic service

    “Hotel staff was so apologetic” “Excellent front desk staff”

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

Review highlights

Location

93/100
35 reviews

Great location. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

88/100
20 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Cleanliness

82/100
13 reviews

Clean rooms.

“Everything was very nice and clean” “Rooms were clean and comfortable” “Clean comfortable bed”

Service

77/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

56/100
5 reviews

Ordinary pool.

“Pool spacious” “Pool and rooftop deck were huge” “Pool free”

Room

53/100
25 reviews

Rooms are tidy and of average size.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

Comfort

38/100
15 reviews

Fair sized rooms, though noisy and uncomfortable.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

30/100
10 reviews

Poor hotel buildings.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

25/100
9 reviews

Poor vibe. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 91% by solo travelers, with a score of 71

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Hot water didn't work”

  • Friendly service

    “Hotel staff was so apologetic” “Helpful and knowledgeable staff”

  • Noisy

    “Noisy renovation” “Outside noise was so loud”

  • Best value for money

    “Unbeatable location for the price” “Amazing value”

Review highlights

Location

91/100
18 reviews

Great location. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

88/100
14 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

82/100
13 reviews

Friendly service.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Room

48/100
15 reviews

Dilapidated rooms and bathrooms.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Comfort

37/100
6 reviews

Noisy room lacking in comfort.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Good to know

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

  • Noisy

    “Noisy renovation” “Outside noise was so loud”

Review highlights

Location

93/100
12 reviews

Great location and easy parking.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

89/100
7 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

82/100
8 reviews

Fantastic service.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Room

48/100
7 reviews

Room is not nice.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Comfort

37/100
5 reviews

Noisy room lacking in comfort.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Good to know

  • Affordable parking

    “Free onsite Parking” “Loved the FREE PARKING”

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

  • Poor hotel buildings

    “Dilapidated decor” “Dirty lobby”

  • Unpleasant entrance area

    “Dirty lobby” “Hallway to our floor was disgusting”

Review highlights

Location

91/100
625 reviews

Good location, close to public transport. Great accessibility by car with affordable parking. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Food

90/100
64 reviews

Delicious food. Pizza is great.

“Great food selection” “Great pizza” “Good restaurant with room service”

Value

87/100
400 reviews

Best value for money. Fair breakfast prices. Free internet. Affordable beverage prices.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

83/100
400 reviews

Reception and housekeeping are friendly. Average reception and service professionalism is typical. Room service is average.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

58/100
74 reviews

Ordinary pool. Clean pool area.

“Pool spacious” “Pool and rooftop deck were huge” “Pool free”

Breakfast

52/100
44 reviews

Affordable, fairly tasty breakfasts.

“Free bagels” “Didn't have a complimentary breakfast” “No comp breakfast”

Room

51/100
478 reviews

Standard room overall with standard beds, although quite small with bad minibars. Cramped but relatively clean bathrooms. Old rooms with bad furniture and A/C, but wonderful views. Poorly-maintained rooms with bad kitchenettes.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

WiFi

51/100
41 reviews

WiFi is good value.

“Free wi-fi” “Free internet” “Wifi wasnt necessary”

Comfort

37/100
246 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

35/100
188 reviews

Great terrace but old facilities with a poor entrance area. Bad architecture.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

26/100
204 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Hotel is relatively luxurious.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Wellness

23/100
9 reviews

Bad fitness area.

“No hot tub”

Ranked top 87% by families, with a score of 68

Good to know

  • Unpleasant entrance area

    “Dirty lobby” “Hallway to our floor was disgusting”

  • Great shopping

    “Shops and subway close” “Good walking distance to mall”

  • Wonderful sightseeing

    “Within walking distance to the magnificent mile” “A few blocks from the Magnificent Mile”

  • Fair breakfast prices

    “Free bagels” “Free breakfasts”

Review highlights

Food

88/100
5 reviews

Delicious food.

“Great food selection” “Great pizza” “Good restaurant with room service”

Location

86/100
90 reviews

Great location. Parking is good and affordable. Good shopping and sightseeing.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

83/100
49 reviews

Best value for money. Fair breakfast prices.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

78/100
50 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

63/100
20 reviews

Ordinary pool.

“Nice heated pool” “Pool and rooftop deck were huge” “Pool free”

Breakfast

50/100
7 reviews

Breakfast affordable but not so tasty.

“Didn't have a complimentary breakfast” “No comp breakfast” “Continental breakfast is very bare bones”

Room

45/100
66 reviews

Small, neglected rooms with bad air conditioning and shabby bathrooms. Clean rooms with great views and decent beds.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Comfort

33/100
37 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

33/100
27 reviews

Poor buildings and an uninspiring entrance area.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

22/100
26 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 89% by couples, with a score of 70

Good to know

  • Small bathroom

    “Shower was small” “Bathrooms are small”

  • Delicious food

    “Great food selection” “Great pizza”

  • Clean hotel facilities

    “Everything was very nice and clean” “Clean building”

  • Small rooms

    “Shower / Toilet area very small” “Beds seemed small”

Review highlights

Location

86/100
88 reviews

Great location. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

84/100
59 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

79/100
47 reviews

Good, relatively professional service and reception.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

WiFi

50/100
5 reviews

Bad internet service.

“Room wifi was not super fast” “No internet” “Wifi wasnt necessary”

Pool

48/100
7 reviews

Bad pool.

“Pool was not large or luxurious” “Elevator to the Pool was broken” “Pool access difficult”

Room

47/100
55 reviews

Neglected, cramped rooms with small bathrooms. Rooms are tidy, with decent beds.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Breakfast

43/100
8 reviews

Bad breakfast.

“Didn't have a complimentary breakfast” “No comp breakfast” “Continental breakfast is very bare bones”

Comfort

37/100
36 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

37/100
15 reviews

Poor hotel buildings.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

25/100
18 reviews

Poor vibe. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 83% by business travelers, with a score of 68

Good to know

  • Poor hotel buildings

    “Dilapidated decor” “Dirty lobby”

  • Bad amenities

    “Dilapidated decor” “Dirty lobby”

  • Noisy

    “Noisy renovation” “Outside noise was so loud”

  • Poor vibe

    “Carpet and walls are a little outdated” “Dirty lobby”

Review highlights

Location

93/100
33 reviews

Great location. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

87/100
19 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Cleanliness

82/100
13 reviews

Clean rooms.

“Everything was very nice and clean” “Rooms were clean and comfortable” “Clean comfortable bed”

Service

77/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Pool

56/100
5 reviews

Ordinary pool.

“Pool and rooftop deck were huge” “Pool free” “Pool was not large or luxurious”

Room

53/100
25 reviews

Rooms are tidy and of average size.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

Comfort

38/100
15 reviews

Fair sized rooms, though noisy and uncomfortable.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Amenities

30/100
9 reviews

Poor hotel buildings.

“Dilapidated decor” “Dirty lobby” “Hallway to our floor was disgusting”

Vibe

25/100
8 reviews

Poor vibe. Hotel is outdated.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 94% by solo travelers, with a score of 68

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Hot water didn't work”

  • Friendly service

    “Hotel staff was so apologetic” “Helpful and knowledgeable staff”

  • Fantastic service

    “Hotel staff was so apologetic” “Excellent front desk staff”

  • Best value for money

    “Unbeatable location for the price” “Amazing value”

Review highlights

Location

90/100
12 reviews

Great location and easy parking.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

88/100
8 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Service

82/100
10 reviews

Friendly service.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Room

47/100
13 reviews

Dilapidated rooms and bathrooms.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Comfort

35/100
4 reviews

Uncomfortable.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Good to know

  • Wonderful sightseeing

    “Within walking distance to the magnificent mile” “A few blocks from the Magnificent Mile”

  • Affordable parking

    “Free onsite Parking” “Loved the FREE PARKING”

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

  • Clean rooms

    “Rooms were clean and comfortable” “Clean comfortable bed”

Review highlights

Location

95/100
31 reviews

Great location with excellent sightseeing. Parking is good and affordable.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

89/100
15 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Food

83/100
7 reviews

Delicious food.

“Great food selection” “Great pizza” “Good restaurant with room service”

Service

83/100
9 reviews

Fantastic service.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Cleanliness

83/100
8 reviews

Clean rooms.

“Everything was very nice and clean” “Rooms were clean and comfortable” “Clean comfortable bed”

Room

54/100
17 reviews

Clean, reasonable rooms.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

Comfort

42/100
6 reviews

Uncomfortable.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Vibe

27/100
4 reviews

Poor vibe.

“Carpet and walls are a little outdated” “Dirty lobby” “Hallway to our floor was disgusting”

Ranked top 92% by couples, with a score of 70

Good to know

  • Accessible parking

    “Brilliant parking facilities” “The ease of parking on the property”

  • Great location

    “Within walking distance to the magnificent mile” “Brilliant parking facilities”

  • Best value for money

    “Unbeatable location for the price” “Amazing value”

Review highlights

Location

93/100
8 reviews

Great location and easy parking.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

89/100
5 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Room

52/100
6 reviews

Room is all right.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

Review highlights

Location

91/100
8 reviews

Great location.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Value

89/100
4 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Room

50/100
8 reviews

Room is not nice.

“No fridge nor microwave” “Shower / Toilet area very small” “Carpet and walls are a little outdated”

Comfort

42/100
4 reviews

Uncomfortable.

“Outside noise was so loud” “Loud AC” “Shower / Toilet area very small”

Review highlights

Location

93/100
8 reviews

Great location.

“Within walking distance to the magnificent mile” “Brilliant parking facilities” “Location was amazing”

Service

85/100
7 reviews

Fantastic service.

“Hotel staff was so apologetic” “Excellent front desk staff” “Helpful and knowledgeable staff”

Value

84/100
5 reviews

Best value for money.

“Unbeatable location for the price” “Amazing value” “Great rate for the hotel”

Room

54/100
4 reviews

Room is all right.

“A/C worked great” “No fridge nor microwave” “Shower / Toilet area very small”

Review Semantics by TrustYou

Customer Reviews of Best Western River North Hotel

4.0 out of 5. Based on 1748 guest reviews , Very Good

Property Description

Best Western River North is a AAA 3-Diamond property known for being the only hotel in Downtown Chicago to offer free guest parking. Just renovated in 2011, River North Hotel guest rooms boast a contemporary design punctuated by amenities such as Cuisinart one-cup coffeemakers, laptop safes, eco-friendly bath and body products, and of course, flat-screen televisions. Choose the Best Western River North, and also enjoy: *Great location for business or pleasure *Free wireless internet access *Indoor Pool, Fitness Center, Rooftop Sundeck *Room Service/Onsite Restaurant & Lounge, Pizzeria Ora

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2011
Floors: 6
Rooms: 150
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 20
Handicap Rooms: 0
Suites: 25
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 6:30am-2am
Policies / Expenses
Cancellation:
By 4pm Day of Arrival
Nightly Parking: $0
Typical Group Deposit: 50%
Total Taxes: 16.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 16.40%
Parking Fee: 0.00 Per Night
Porterage Fee: 3.00 Per Person
Gym Fee: 0.00 Per Day
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Avg. Plated Breakfast Cost: 10.00 Per Person
Avg. Plated Lunch Cost: 12.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private car parking
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Discount airport shuttle available to/from Midway and O'Hare Airports. Please call for details.

Local Shuttle Info: Discount shuttle available for in-town point-to-point transfer. Call for details.

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western River North

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