COUNTRY INN & SUITES CONCORD (KANNAPOLIS)

580 Dickens Place Ne, Concord, NC 28025 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Cabarrus County
35.46366-80.58494
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Very Good
4.0/ 5

Based on 216 guest reviews

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  • We have an indoor pool
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 23.6%!
  • Gym / Fitness Center Available
  • Hotel has 80 rooms
  • Check out time: 12:00pm
  • Group booking rating of 10.0/10
  • Hotel has 2 meeting rooms

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Local Attractions

Carolinas Medical Center Northeast, NC Research Campus, Charlotte Motor Speedway/zMax Dragway, Concord Speedway, Concord Mills Mall, Cabarrus Arena & Events Center, Verizon Wireless Ampitheater, Stewart-Haas Racing, Kannapolis Intimidators, Roush Fenway Racing, Rocky River Vineyards, UNC Charlotte, Curb's Motorsport and Music Musuem, Sam Bass Gallery, NASCAR Hall of Fame

Verified Reviews of Country Inn & Suites Concord (Kannapolis)

Below are the verified reviews from guests that we have booked recently:
"Happy We Choose Country Inn "
Overall Score4.0/ 5
The hotel staff very friendly and helpful. The room was clean and up to date.
(Individual traveler, booked 1 room), from US flag
24-Feb-2014 Verified Review

Summary of Verified Reviews

Summary of 661 verified reviews

84
Very Good

Very good club hotel. Close to restaurants, bars and shopping areas. Comfortable beds. Quite clean. Modern Hotel. Popular among families.

“Nice hot tub , pool and gym” “Rooms were clean, roomy”

Good Overall Ranking Top 37% in city
Excellent Club Hotel Top 1% in city
Excellent Business Hotel Top 1% in city
Cleanest In City
Best Hotel Buildings In City

Good to know

  • Clean hotel facilities

    “Clean facility” “Common areas clean”

  • Great shopping

    “Plenty of shops” “Huge mall”

  • Nice building

    “Common areas clean” “New building”

  • Clean rooms

    “Clean sheets at the desk” “Rooms were clean, roomy”

Review highlights

Location

94/100
80 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
155 reviews

Clean hotel facilities. Clean rooms. Bathrooms and pool area are dirty.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

88/100
40 reviews

Awesome vibe. Modern Hotel. Entrance area is ok. Friendly atmosphere. Good resort hotel. Good for business people. Awesome for families.

“Motel is new and well kept” “New living quarters” “New showers”

Value

86/100
68 reviews

Best value for money. Fair breakfast prices.

“Complimentary cookies and coffee” “Reasonably priced business travel” “Great price”

Amenities

82/100
43 reviews

Great buildings and decent entrance area.

“Common areas clean” “New building” “Very nice facility”

Service

70/100
195 reviews

Management and reception are decent and somewhat professional. Poor housekeeping.

“Very comfortable and excellent staff” “Did not have a lot of information” “Poorly trained desk”

Room

68/100
269 reviews

Rooms are decent but poorly-maintained, with bad minibars. Big, brand-new, and spotless rooms with awesome beds. Bathrooms are large but dirty. Bad televisions, air conditioning, and furnishings.

“Accommodations were first class” “Noisy A/C unit” “Refrigerator did not work”

Comfort

66/100
108 reviews

Moderate comfort levels and not so loud but A/C is not great. Spacious rooms and bathrooms, and comfortable beds.

“Huge shower stall” “Very small pillows” “Couch was too small”

Wellness

65/100
32 reviews

Sufficient wellness & sports facilities. Good fitness area.

“Hot tub was out of order” “Fitness facility was small” “Pool and hot tub are warm”

Breakfast

59/100
152 reviews

Affordable, fairly tasty breakfasts.

“The breakfast buffet was very nice” “Great shower and breakfast” “Complementary breakfast”

Pool

54/100
71 reviews

Pool areas are dirty, but pools are reasonable.

“Pool is small” “Pool and hot tub are warm” “Nice hot tub , pool and gym”

WiFi

20/100
20 reviews

Bad internet service.

“One computer in the lobby wasn't working” “Wi fi did not work” “Wi-fi didn't work”

Ranked top 32% by families, with a score of 83

Good to know

  • Clean hotel facilities

    “Clean facility” “Common areas clean”

  • Awesome vibe

    “Motel is new and well kept” “New living quarters”

  • Clean rooms

    “Clean sheets at the desk” “Rooms were clean, roomy”

  • Nice building

    “Common areas clean” “New building”

Review highlights

Location

95/100
17 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
29 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

88/100
9 reviews

Awesome vibe.

“Motel is new and well kept” “New living quarters” “New showers”

Amenities

82/100
9 reviews

Nice building.

“Common areas clean” “New building” “Very nice facility”

Room

67/100
43 reviews

Rooms are standard and clean with typical beds and bathrooms.

“Noisy A/C unit” “Refrigerator did not work” “Keys didn't work”

Service

67/100
33 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was extremely friendly and always smiling” “Poorly trained desk” “Guest laundry broken”

Breakfast

58/100
28 reviews

Breakfast is average.

“Breakfast buffet is excellent” “Great shower and breakfast” “Paid for some breakfast”

Wellness

58/100
7 reviews

Sufficient wellness & sports facilities.

“Fitness facility was small” “Spa was cold” “Pool and hot tub are warm”

Pool

56/100
23 reviews

Ordinary pool.

“Pool was small” “Pool and hot tub are warm” “Nice hot tub , pool and gym”

Ranked top 36% by couples, with a score of 83

Good to know

  • Poorly-maintained rooms

    “Refrigerator did not work” “Blow dryer didn't work”

  • Comfortable beds

    “Clean sheets at the desk” “Clean sheets”

  • Great amenities

    “Common areas clean” “New building”

  • Nice building

    “Common areas clean” “New building”

Review highlights

Location

93/100
8 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
17 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

85/100
5 reviews

Awesome vibe.

“Motel is new and well kept” “New living quarters” “New showers”

Amenities

81/100
9 reviews

Nice building.

“Common areas clean” “New building” “Very nice facility”

Service

70/100
24 reviews

Good, reasonably professional service, and standard reception.

“Informed front desk clerk” “Excellent and friendly staff” “Front desk was a sweetheart”

Wellness

68/100
5 reviews

Sufficient wellness & sports facilities.

“Fitness facility was small” “Spa was cold” “Pool and hot tub are warm”

Comfort

67/100
22 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Huge shower stall” “Very small pillows” “Couch was too small”

Room

65/100
40 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“Accommodations were first class” “Noisy A/C unit” “Refrigerator did not work”

Breakfast

62/100
20 reviews

Breakfast is average.

“Great shower and breakfast” “Breakfast bar could be better” “Complementary breakfast”

Pool

47/100
6 reviews

Bad pool.

“Indoor pool is small” “No outdoor pool” “Pool was small”

Ranked top 13% by business travelers, with a score of 83

Good to know

  • Best value for money

    “Complimentary cookies and coffee” “Reasonably priced business travel”

  • Great location

    “Close to some restaurants” “Proximity of Concord Mall”

  • Quite clean

    “Rooms were clean, roomy” “Hotel overall was very clean”

Review highlights

Location

92/100
6 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

91/100
7 reviews

Quite clean.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Value

88/100
6 reviews

Best value for money.

“Complimentary cookies and coffee” “Reasonably priced business travel” “Great price”

Service

74/100
14 reviews

Friendly service.

“Informed front desk clerk” “Excellent and friendly staff” “Front desk was a sweetheart”

Room

73/100
12 reviews

Great room.

“Excellent pillows” “Amazing shower” “Rooms were clean, roomy”

Breakfast

59/100
4 reviews

Breakfast is average.

“Great shower and breakfast” “Breakfasts are good” “Complementary breakfast”

Ranked top 41% by solo travelers, with a score of 87

Review highlights

Room

68/100
14 reviews

Rooms are alright, but bathrooms are not great.

“Accommodations were first class” “Noisy A/C unit” “Refrigerator did not work”

Comfort

63/100
4 reviews

Comfortable.

“Excellent pillows” “Roomy suite” “Huge shower stall”

Good to know

  • Clean hotel facilities

    “Clean facility” “Common areas clean”

  • Great shopping

    “Plenty of shops” “Huge mall”

  • Nice building

    “Common areas clean” “New building”

  • Clean rooms

    “Clean sheets at the desk” “Rooms were clean, roomy”

Review highlights

Location

94/100
80 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
155 reviews

Clean hotel facilities. Clean rooms. Bathrooms and pool area are dirty.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

88/100
40 reviews

Awesome vibe. Modern Hotel. Entrance area is ok. Friendly atmosphere.

“Motel is new and well kept” “New living quarters” “New showers”

Amenities

82/100
43 reviews

Great buildings and decent entrance area.

“Common areas clean” “New building” “Very nice facility”

Service

70/100
193 reviews

Management and reception are decent and somewhat professional. Poor housekeeping.

“Informed front desk clerk” “Guest laundry broken” “Uncaring staff”

Room

68/100
268 reviews

Rooms are decent but poorly-maintained, with bad minibars. Big, brand-new, and spotless rooms with awesome beds. Bathrooms are large but dirty. Bad televisions, air conditioning, and furnishings.

“Noisy A/C unit” “Refrigerator did not work” “Keys didn't work”

Wellness

65/100
32 reviews

Sufficient wellness & sports facilities. Good fitness area.

“Gigantic hot tub” “Fitness facility was small” “Pool and hot tub are warm”

Breakfast

59/100
151 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “Great shower and breakfast” “Complementary breakfast”

Pool

54/100
71 reviews

Pool areas are dirty, but pools are reasonable.

“Pool closed” “Pool and hot tub are warm” “Nice hot tub , pool and gym”

WiFi

20/100
20 reviews

Bad internet service.

“One computer in the lobby wasn't working” “Wi fi did not work” “Wi-fi didn't work”

Ranked top 22% by families, with a score of 81

Good to know

  • Clean hotel facilities

    “Clean facility” “Common areas clean”

  • Awesome vibe

    “Motel is new and well kept” “New living quarters”

  • Clean rooms

    “Clean sheets at the desk” “Rooms were clean, roomy”

  • Nice building

    “Common areas clean” “New building”

Review highlights

Location

95/100
17 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
29 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

88/100
9 reviews

Awesome vibe.

“Motel is new and well kept” “New living quarters” “New showers”

Amenities

82/100
9 reviews

Nice building.

“Common areas clean” “New building” “Very nice facility”

Room

67/100
43 reviews

Rooms are standard and clean with typical beds and bathrooms.

“Excellent pillows” “Noisy A/C unit” “Refrigerator did not work”

Service

67/100
33 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was not very welcoming” “Poorly trained desk” “Guest laundry broken”

Breakfast

58/100
28 reviews

Breakfast is average.

“Breakfast was excellent” “Great shower and breakfast” “Complementary breakfast”

Wellness

58/100
7 reviews

Sufficient wellness & sports facilities.

“Hot tub wasn't working” “Fitness facility was small” “Pool and hot tub are warm”

Pool

56/100
23 reviews

Ordinary pool.

“Pool was closed” “Pool and hot tub are warm” “Nice hot tub , pool and gym”

Ranked top 30% by couples, with a score of 82

Good to know

  • Poorly-maintained rooms

    “Refrigerator did not work” “Blow dryer didn't work”

  • Comfortable beds

    “Clean sheets at the desk” “Clean sheets”

  • Great amenities

    “Common areas clean” “New building”

  • Nice building

    “Common areas clean” “New building”

Review highlights

Location

93/100
8 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

90/100
17 reviews

Clean hotel facilities. Clean rooms.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Vibe

85/100
5 reviews

Awesome vibe.

“Motel is new and well kept” “New living quarters” “New showers”

Amenities

81/100
9 reviews

Nice building.

“Common areas clean” “New building” “Very nice facility”

Service

70/100
24 reviews

Good, reasonably professional service, and standard reception.

“Informed front desk clerk” “Excellent and friendly staff” “Front desk was a sweetheart”

Wellness

68/100
5 reviews

Sufficient wellness & sports facilities.

“Fitness facility was small” “Hot tub was nice” “Pool and hot tub are warm”

Comfort

67/100
22 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Huge shower stall” “Very small pillows” “Couch was too small”

Room

65/100
40 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“Accommodations were first class” “Noisy A/C unit” “Refrigerator did not work”

Breakfast

62/100
19 reviews

Breakfast is average.

“Great shower and breakfast” “Breakfasts are good” “Paid for some breakfast”

Pool

47/100
6 reviews

Bad pool.

“Indoor pool is small” “No outdoor pool” “Pool was small”

Ranked top 16% by business travelers, with a score of 83

Good to know

  • Great location

    “Close to some restaurants” “Proximity of Concord Mall”

  • Quite clean

    “Rooms were clean, roomy” “Hotel overall was very clean”

Review highlights

Location

92/100
6 reviews

Great location.

“Close to some restaurants” “Proximity of Concord Mall” “In walking distance and very close to the highway”

Cleanliness

91/100
7 reviews

Quite clean.

“Rooms were clean, roomy” “Hotel overall was very clean” “Room is clean and comfortable”

Value

88/100
6 reviews

Best value for money.

“Complimentary cookies and coffee” “Reasonably priced business travel” “Great price”

Service

74/100
14 reviews

Friendly service.

“Informed front desk clerk” “Excellent and friendly staff” “Front desk was a sweetheart”

Room

73/100
12 reviews

Great room.

“Excellent pillows” “Amazing shower” “Rooms were clean, roomy”

Breakfast

59/100
4 reviews

Breakfast is average.

“Breakfast buffet is excellent” “Great shower and breakfast” “Complementary breakfast”

Review highlights

Room

68/100
14 reviews

Rooms are alright, but bathrooms are not great.

“Accommodations were first class” “Noisy A/C unit” “Refrigerator did not work”

Comfort

63/100
4 reviews

Comfortable.

“Roomy suite” “Huge shower stall” “Very small pillows”

Review Semantics by TrustYou

Customer Reviews of Country Inn & Suites Concord (Kannapolis)

4.0 out of 5. Based on 216 guest reviews , Very Good

Property Description

Country Inn and Suites by Carlson, Concord, NC is one of the newest hotels in Concord and Charlotte area. We opened in May 2010 as a brand new hotel. Every guest room is set with premium grade furnitures and equipments. Our guests always receive superior services from our friendly staff at the hotel where warm welcoming atmostphere and southern charm hospitality are spreading around the property. We provide 32" flat screen TV, microwave and refrigerator in every guest room for guests' convenience and comfort like staying at home. Free amenities include wifi highspeed internet, heated indoor pool & whirlpool, fitness center and business center equipped with personal computer and printer. We are just 10 minutes away from Concord Mills Mall if this is a point of concern or just a plus. Big value point offering to our customers is complimentary hot buffet breakfast served everyday.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2010
Floors: 4
Rooms: 80
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 80
Handicap Rooms: 6
Suites: 36
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2 View Spaces
Meeting Space: 250 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 2.0 Mi
Policies / Expenses
Cancellation:
6:00pm day of arrival for individual reservations
Nightly Parking: 0
Typical Group Deposit: 10%
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.75%
Occupancy Tax: 6.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Bus parking
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Concord Regional Airport - 11.5 miles, Charlotte Douglas International - 26 miles

Local Shuttle Info: Shuttle and Taxi transporation available for an additional fee

Airport Shuttle? Sorry, no airport shuttle available.

About Country Inns By Carlson

  • Great lending library where you can borrow books & return them on next the visit
  • Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
  • Grab and go bar options including hot beverages, fruit, and granola bars
  • Enjoy Free High-Speed Internet Access
  • Fresh cookies in lobby

The Country Inns By Carlson highlights above are subject to change without notice.

Previously known as:
Country Inn & Suites by Carlson, Country Inn & Suites Concord

Seasonality and Projections at Country Inn & Suites Concord (Kannapolis)

Rate fluctuations of Country Inn & Suites Concord (Kannapolis)

The chart above shows fluctuations of prices for both our group prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The best group discount displayed is 66.0% in the month of June 2014 and the highest average individual rate is $239 in the month of June 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn & Suites Concord (Kannapolis) in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Country Inn & Suites Concord (Kannapolis)

Below are the meeting, banquet, conference and event spaces at Country Inn & Suites Concord (Kannapolis).

Feel free to use the Country Inn & Suites Concord (Kannapolis) meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Concord event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Boardroom 27 x 12 x 8 324 --/-- -- -- -- -- 10 --/-- -- -- --
Close This

Boardroom

Room Type:
Boardroom
Total Size:
324 Sq. Feet
Dimensions:
27 x 12 x 8 Ft.
Floor Level:
1
Power Outlets:
6
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$100.00 USD
24 Hr. Hold Rental:
$50.00 USD
Please check with hotel for information and availability.

Testimonials: Why use Hotel Planner?

Testimonials icon
"Everything went great. The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters." S.C. - Biloxi, MS

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