EMBASSY HOTEL & SUITES

25 Cartier St., Ottawa, ON K2P1J2 Canada (CAN)
3.0 Star Downtown Hotel
45.4195 -75.68902
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Average
3.0/ 5

Based on 244 guest reviews

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  • Avg. Group Discount of 12.5%!
  • Fitness / Gym is on-site
  • 90 rooms in property
  • Hotel has 11 floors
  • Hotel has 130 suites
  • Check-out: 12:00 PM
  • Group booking rating of 10.0/10

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Room Types

Check Rates 1 Bedroom Suite Private Bedroom Living Room Kitchen Dining Area Private Balcony
Non-Smoking
Check Rates Exec 1db Bdbedroom Suite 920 Sq Ft Ktch with Appliances Living Room Dining Room 2 Washrms Private Ba
Non-Smoking
Check Rates Executive Suite 1 Double Bed
Non-Smoking
Check Rates Junior Suite 1 Queen Bed
Non-Smoking
Check Rates Standard Hotel Room with Kitchenette Balcony Private Washroom Work Desk Cable TV
Non-Smoking
Check Rates Standard Room 1 Queen Bed
Non-Smoking
Check Rates Standard Room 2 Double Beds
Non-Smoking
Check Rates Studio Suite 1 Queen Bed
Non-Smoking
Check Rates Suite 1 Double Bed (Bachelor)
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed (Bachelor)
Non-Smoking
Check Rates Suite 1 Queen Bed
Non-Smoking
Check Rates Suite 1 Queen Bed (Bachelor)
Non-Smoking
Check Rates Suite 2 Double Beds
Non-Smoking

Local Attractions

Within walking distance of Parliament Hill, the Rideau Canal, Byward Market, Elgin St. restaurants and shopping, and the Rideau Centre.

Verified Reviews of Embassy Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
"Great Location and Support"
Overall Score5.0/ 5
The hotel staff were most helpful in the planning and the reunion activities. All that used the hotel were very pleased with their rooms and the staff.
(Group coordinator, booked 12 rooms), from CA flag
04-Oct-2015 Verified Review, stayed from Tue Sep 29 to Sat Oct 03 2015 at a C$114.00 group rate (10% discount).
"Good Experience at Embassy."
Overall Score4.0/ 5
Despite being an older property, it seemed well maintained and the staff was very courteous and accommodating.
(Group coordinator, booked 13 rooms), from CA flag
20-Oct-2014 Verified Review, stayed from Sat Oct 18 to Sun Oct 19 2014 at a $98.00 group rate (10% discount).
"Everything Went Well"
Overall Score5.0/ 5
Everything was great. Lots of positive comments from parents. Great location, easy access to hwy. All in all, a great time.
(Meeting planner, booked 35 rooms), from US flag
16-Dec-2013 Verified Review, stayed from Thu Dec 12 to Sun Dec 15 2013 at a C$89.00 group rate.
"Nice Downtown Location"
Overall Score4.0/ 5
I recently booked a trip to Ottawa for my theater group. The hotel gave me a nice discount and the rates were within our tight theater budget. The hotel was a little outdated, but the rooms were clean, the beds were comfortable, and the staff was nice and friendly. The location was great, close to Parliament Hill, Marketplace, and other downtown attractions. Nothing fancy, but a good value for the money.
(Group coordinator, booked 11 rooms), from US flag
21-Oct-2013 Verified Review, stayed from Sat Oct 19 to Sun Oct 20 2013 at a C$85.00 group rate.

Summary of Verified Reviews

Good to know

  • Hotel is outdated

    “Rugs are old” “Toilet was old”

  • Poor access to parking

    “No street parking” “Hotel parking was unavailable”

  • Old rooms

    “Rugs are old” “Toilet was old”

  • Wonderful sightseeing

    “Ten minutes walk from the parliament” “Bars, and tourist activities are nearby”

Review highlights

Bar

88/100
22 reviews

Bar is awesome.

“Great beer” “Good pub” “Decent food and beverage”

Location

82/100
545 reviews

Good location, close to public transport. Expensive, terrible parking. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

78/100
500 reviews

Housekeeping and restaurant service are friendly. Management and reception are decent and somewhat professional. Room service is average.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

64/100
52 reviews

Affordable, fairly tasty breakfasts.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Healthy breakfast”

Cleanliness

60/100
262 reviews

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

“Suites are spacious and clean” “Clean everything” “Stains on the carpet”

Room

56/100
780 reviews

Decent kitchenettes and average room cleanliness. Wonderful beds and views in big but old rooms. Run-down rooms with bad furniture and minibars. Small rooms and dirty bathrooms. Adequate balcony.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

WiFi

56/100
37 reviews

WiFi is good value.

“Free wi fi” “Wifi slow” “Great wifi and ac”

Amenities

27/100
176 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

18/100
289 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel. Good choice for a city trip.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 63% by couples, with a score of 74

Good to know

  • Unpleasant entrance area

    “Hallway carpets are very old and badly stained” “Reception area is small”

  • Bad architecture

    “Decor could be updated” “Very dated decor”

  • Near city centre

    “Close to everything downtown” “Close to city action”

  • Bad minibar

    “Expensive fridge” “Fridge was noisy”

Review highlights

Location

85/100
88 reviews

Great location. Expensive, terrible parking. Near to downtown with good options for sightseeing.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

74/100
65 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

61/100
5 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Breakfasts at reasonable prices”

Cleanliness

55/100
35 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Suites are spacious and clean” “Everything was clean” “Carpet was new and clean”

Room

45/100
108 reviews

Big but outdated and poorly-maintained rooms, with filthy bathrooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Decent balconies and reasonably clean rooms.

“Toilet was broken” “Carpet was horrible” “Stains on the rug”

Amenities

27/100
27 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

16/100
44 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 64% by families, with a score of 73

Good to know

  • Poor access to parking

    “No street parking” “Hotel parking was unavailable”

  • Old rooms

    “Rugs are old” “Toilet was old”

  • Expensive parking

    “Paid for hotel parking” “Parking was not included”

  • Noisy

    “Ventilation was noisy” “Fridge was noisy”

Review highlights

Location

79/100
91 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

77/100
60 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

64/100
5 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Great breakfasts”

Cleanliness

60/100
34 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Suites are spacious and clean” “Everything was clean”

WiFi

53/100
6 reviews

Regular internet service.

“Free wi fi” “Slow wifi connection” “Great wifi and ac”

Room

52/100
122 reviews

Old, mostly clean rooms with decent balconies but uncomfortable furniture. Large but run-down rooms, unpleasant bathrooms, and great beds. Kitchenette is acceptable.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

Amenities

25/100
23 reviews

Old facilities.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

17/100
43 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 70% by business travelers, with a score of 62

Good to know

  • Noisy

    “Ventilation was noisy” “Fridge was noisy”

  • Fantastic service

    “Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming”

  • Spacious rooms

    “Suites are spacious and clean” “Roomy suite with kitchen”

  • Poorly-maintained rooms

    “A/C didn't work” “Coffee maker didn't work”

Review highlights

Location

83/100
29 reviews

Great location with excellent sightseeing. Poor access to parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

78/100
34 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Value

77/100
21 reviews

Best value for money.

“Excellent value” “Breakfasts at reasonable prices” “For the price and location it was perfect”

Breakfast

63/100
5 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Breakfasts at reasonable prices”

Cleanliness

61/100
18 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Everything was very clean” “Carpet was not clean”

Room

56/100
51 reviews

Decent kitchenettes and average room cleanliness. Large but run-down rooms with inadequate bathrooms.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

Amenities

23/100
6 reviews

Poor hotel buildings.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

17/100
17 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 67% by solo travelers, with a score of 75

Good to know

  • Poor hotel buildings

    “Tired old building” “Carpets are all a little threadbare”

  • Bad amenities

    “Tired old building” “Carpets are all a little threadbare”

  • Bad furniture

    “Rugs are old” “Carpet was horrible”

  • Friendly service

    “Staff could be more friendly and knowledgeable” “Hotel staff was very friendly and welcoming”

Review highlights

Location

81/100
16 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

79/100
21 reviews

Friendly service.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Comfort

79/100
18 reviews

Great sized rooms, very comfortable with wonderful beds.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Room

62/100
27 reviews

Clean enough rooms, but furniture is poor. Comfortable beds in spacious rooms.

“Towels were spotless” “Suites are spacious and clean” “Toilet was broken”

Cleanliness

59/100
9 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Suites are spacious and clean” “Everything was very clean”

Amenities

30/100
8 reviews

Poor hotel buildings.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

19/100
8 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Good to know

  • Bad furniture

    “Rugs are old” “Carpet was horrible”

  • Expensive parking

    “Paid for hotel parking” “Parking was not included”

  • Poor access to parking

    “No street parking” “Hotel parking was unavailable”

  • Hotel is outdated

    “Rugs are old” “Toilet was old”

Review highlights

Location

80/100
30 reviews

Great location. Expensive, terrible parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

75/100
28 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Value

72/100
15 reviews

Best value for money.

“Excellent value” “Breakfasts at reasonable prices” “For the price and location it was perfect”

Comfort

70/100
31 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Cleanliness

55/100
16 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Suites are spacious and clean” “Carpet was new and clean”

Room

51/100
49 reviews

Rooms are large and mostly clean, with great beds. Outdated, shoddy rooms with bad furniture.

“Cleanliness is excellent” “Suites are spacious and clean” “Carpet was not clean”

Amenities

25/100
6 reviews

Poor hotel buildings.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

18/100
10 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 88% by families, with a score of 67

Good to know

  • Hotel is outdated

    “Rugs are old” “Toilet was old”

  • Bad furniture

    “Rugs are old” “Carpet was horrible”

  • Rather comfortable

    “Relaxing and quiet experience” “Suites are spacious and clean”

  • Fantastic service

    “Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming”

Review highlights

Location

78/100
10 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Value

75/100
5 reviews

Best value for money.

“Excellent value” “Breakfasts at reasonable prices” “For the price and location it was perfect”

Service

73/100
9 reviews

Fantastic service.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Comfort

71/100
11 reviews

Rather comfortable.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Cleanliness

54/100
5 reviews

Room cleanliness is acceptable.

“Suites are spacious and clean” “Everything was clean” “Hallway have many stains”

Room

52/100
17 reviews

Clean enough rooms, but furniture is poor.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

Vibe

16/100
4 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 77% by couples, with a score of 75

Good to know

  • Poor vibe

    “Rugs are old” “Toilet was old”

  • Great location

    “10 minutes walk from the Parliment” “Location was excellent”

  • Fantastic service

    “Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming”

  • Rather comfortable

    “Relaxing and quiet experience” “Suites are spacious and clean”

Review highlights

Location

82/100
11 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Comfort

74/100
7 reviews

Rather comfortable.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Service

72/100
6 reviews

Fantastic service.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Room

55/100
12 reviews

Room is all right.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

Vibe

18/100
5 reviews

Poor vibe.

“Rugs are old” “Toilet was old” “Dated carpets”

Review highlights

Location

85/100
9 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Comfort

71/100
8 reviews

Rather comfortable.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Room

54/100
7 reviews

Room is all right.

“Towels were spotless” “Cleanliness is excellent” “Suites are spacious and clean”

Good to know

  • Hotel is outdated

    “Rugs are old” “Toilet was old”

  • Poor access to parking

    “No street parking” “Hotel parking was unavailable”

  • Old rooms

    “Rugs are old” “Toilet was old”

  • Wonderful sightseeing

    “Ten minutes walk from the parliament” “Bars, and tourist activities are nearby”

Review highlights

Location

82/100
483 reviews

Good location, close to public transport. Expensive, terrible parking. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

79/100
461 reviews

Friendly service, especially in the restaurant. Management and reception are decent and somewhat professional. Room service is average.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

65/100
51 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Breakfasts at reasonable prices”

Cleanliness

62/100
239 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Clean everything” “Carpet was new and clean” “Stains on the rug”

WiFi

58/100
34 reviews

WiFi is good value.

“Free wi fi” “Wifi was fast” “Great wifi and ac”

Room

56/100
687 reviews

Somewhat clean rooms with average balconies, yet lovely views. Large rooms with great beds but needing updating. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Small rooms and dirty bathrooms.

“Cleanliness is excellent” “Suites are spacious and clean” “Toilet was broken”

Amenities

27/100
161 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

19/100
265 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 75% by couples, with a score of 71

Good to know

  • Unpleasant entrance area

    “Hallway carpets are very old and badly stained” “Reception area is small”

  • Bad architecture

    “Decor could be updated” “Very dated decor”

  • Expensive parking

    “Paid for hotel parking” “Parking was not included”

  • Bad minibar

    “Expensive fridge” “Fridge was noisy”

Review highlights

Location

83/100
66 reviews

Great location with excellent sightseeing. Expensive, terrible parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

76/100
53 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

61/100
5 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Breakfasts at reasonable prices”

Cleanliness

56/100
28 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Suites are spacious and clean” “Carpet was new and clean” “Stains on the rug”

Room

45/100
84 reviews

Big but outdated and poorly-maintained rooms, with filthy bathrooms. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Decent balconies and reasonably clean rooms.

“Toilet was broken” “Carpet was horrible” “Stains on the rug”

Amenities

27/100
25 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

17/100
34 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Unstylish Hotel.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 61% by families, with a score of 71

Good to know

  • Noisy

    “Ventilation was noisy” “Fridge was noisy”

  • Old rooms

    “Rugs are old” “Toilet was old”

  • Poor bathroom

    “Toilet was broken” “Bathrooms need a little renovation”

  • Poor access to parking

    “No street parking” “Hotel parking was unavailable”

Review highlights

Location

81/100
71 reviews

Great location with excellent sightseeing. Poor access to parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

78/100
49 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Breakfast

66/100
4 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Great breakfasts”

Cleanliness

63/100
28 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Suites are spacious and clean” “Everything was clean”

Room

55/100
95 reviews

Old, mostly clean rooms with decent balconies but uncomfortable furniture. Large but run-down rooms, unpleasant bathrooms, and great beds. Kitchenette is acceptable.

“Suites are spacious and clean” “Toilet was broken” “Carpet was horrible”

Amenities

25/100
20 reviews

Old facilities.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

18/100
37 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 72% by business travelers, with a score of 62

Good to know

  • Fantastic service

    “Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming”

  • Spacious rooms

    “Suites are spacious and clean” “Roomy suite with kitchen”

  • Poorly-maintained rooms

    “A/C didn't work” “Coffee maker didn't work”

  • Hotel is outdated

    “Rugs are old” “Toilet was old”

Review highlights

Location

82/100
28 reviews

Great location with excellent sightseeing. Poor access to parking.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

78/100
32 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Value

77/100
21 reviews

Best value for money.

“Excellent value” “Breakfasts at reasonable prices” “For the price and location it was perfect”

Breakfast

63/100
5 reviews

Breakfast is average.

“Short staffed for breakfast” “Excellent breakfast at the restaurant” “Breakfasts at reasonable prices”

Cleanliness

61/100
18 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Towels were spotless” “Clean everything” “Stains on the carpet”

Room

56/100
46 reviews

Decent kitchenettes and average room cleanliness. Big but badly maintained rooms.

“Suites are spacious and clean” “Toilet was broken” “Carpet was horrible”

Amenities

23/100
4 reviews

Poor hotel buildings.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

17/100
16 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Ranked top 71% by solo travelers, with a score of 74

Good to know

  • Bad furniture

    “Rugs are old” “Carpet was horrible”

  • Poor hotel buildings

    “Tired old building” “Carpets are all a little threadbare”

  • Bad amenities

    “Tired old building” “Carpets are all a little threadbare”

  • Friendly service

    “Staff could be more friendly and knowledgeable” “Hotel staff was very friendly and welcoming”

Review highlights

Location

81/100
15 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Service

80/100
17 reviews

Friendly service.

“Hotel staff was very friendly and welcoming” “Check in were very friendly and welcoming” “Staff were amazing”

Comfort

77/100
12 reviews

Great sized rooms, very comfortable with wonderful beds.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Room

59/100
21 reviews

Bad furniture, but the rooms are okay. Comfortable beds in spacious rooms.

“Suites are spacious and clean” “Toilet was broken” “Stains on the carpet”

Cleanliness

58/100
7 reviews

Moderately clean hotel facilities.

“Suites are spacious and clean” “Everything was very clean” “Carpet was new and clean”

Amenities

28/100
5 reviews

Poor hotel buildings.

“Tired old building” “Carpets are all a little threadbare” “Hallway is dirty”

Vibe

19/100
6 reviews

Poor vibe. Hotel is outdated.

“Rugs are old” “Toilet was old” “Dated carpets”

Review highlights

Location

81/100
11 reviews

Great location.

“10 minutes walk from the Parliment” “Location was excellent” “Easy walk to Byward market, shopping area, Parliment”

Comfort

77/100
5 reviews

Rather comfortable.

“Relaxing and quiet experience” “Suites are spacious and clean” “Excellent bed”

Room

62/100
12 reviews

Room is all right.

“Suites are spacious and clean” “Toilet was broken” “Stains on the carpet”

Vibe

19/100
4 reviews

Poor vibe.

“Rugs are old” “Toilet was old” “Dated carpets”

Review highlights

Room

52/100
8 reviews

Room is all right.

“Cleanliness is excellent” “Suites are spacious and clean” “Carpet was not clean”

Review Semantics by TrustYou

Customer Reviews of Embassy Hotel & Suites

3.0 out of 5. Based on 244 guest reviews , Average

Property Description

130 Suites- Bachelor, One Bedroom, Executive & Two Bedroom available. Generous in size and eye appealing, these suites are sure to please. Located just one block from the Rideau Canal, in downtown Ottawa, the Embassy Hotel is a short walk, or close to it all, Parliament Hill, the National Arts Centre, the Byward Market, museums, galleries and shopping. With the cost of an entire suite, less than a single hotel room, the Embassy Hotel offers comfort, choice and convenience. The Embassy Hotel & Suites is proud to announce, to serve you better, Wi-Fi™ high speed internet access throughout (nominal fee). Experience all Ottawa, Canada's Capital has to offer. Enjoy the comforts of home and the convenience of a hotel. Leave the details to us!

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2009
Floors: 11
Rooms: 90
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 90
Handicap Rooms:
Suites: 130
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 936 sq. feet
Banquet Space: Holds 48 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 7 AM - 11 PM
Ownership: Frazer Berry
Policies / Expenses
Cancellation:
4:00 PM day of arrival
Nightly Parking: $12
Typical Group Deposit: 50%
Total Taxes: 16.39%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00% (DMF)
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Other Tax: 13.00% (Harmonized Sales Tax)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

YOW- Ottawa Airport. From the airport: Follow the Airport Parkway to Ottawa as it changes to Bronson Avenue. Take Bronson Avenue to Somerset Street and turn right on to Somerset Street. Go 9 blocks to Cartier Street and turn left at the stop sign and continue one block. We are directly on your right, at the corner of Cooper and Cartier. Shuttle Service Available runs every half hour (@ $22 return). Taxi @ $30 one way. Airport offers YOW Shuttle starting at 5:30 am, hotel pick up once an hour, $15.00 one-way.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Our Study lounge is open Monday-Friday for breakfast lunch and dinner, closed Saturdays open Sunday for breakfast only. Prices for breakfast run from $6.00 - $15.00. We also offer daily specials for Lunch & Dinner $8.00 - 15.00.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Seasonality of Hotel Rates at Embassy Hotel & Suites

Rate fluctuations of Embassy Hotel & Suites

The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The most competitive group deal shown is 22.0% in January 2014 and the highest average individual rate is $127 in the month of January 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Hotel & Suites in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Embassy Hotel & Suites

Below are the meeting, banquet, conference and event spaces at Embassy Hotel & Suites.

Feel free to use the Embassy Hotel & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Ottawa event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Diplomat Room 30 x 30 x 9 936 40/-- 42 24 32 35 -- --/-- 48 -- --
Close This

Diplomat Room

Room Type:
General Meeting Room
Total Size:
936 Sq. Feet
Dimensions:
30 x 30 x 9 Ft.
Floor Level:
Ground Level
Windows:
3
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
C$250.00 CAD
20% discount when you book 5 or more dates. Discounts also available when booking room nights.

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