COMFORT INN CLIFTON HILL

4960 Clifton Hill, Niagara Falls, ON L2G3N4 Canada (CAN)
2 Star Resort Hotel
43.09176-79.07597
Check availability
Very Good
4.0/ 5

Based on 977 guest reviews

Show Guest Reviews
  • Indoor pool in hotel
  • Free comp. breakfast
  • 185 sleeping rooms in hotel
  • 3 floors in property
  • 20 suites in property
  • Check out: 11:00
  • Group friendly rating of 7.3/10

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Room Types

Check Rates 1 King Suite 2 Person Whirlpool in Bath 1 Bedroom Suite Living Room
Non-Smoking
Check Rates 1 Queen Balcony 32 Inch LCD Plasma TV Free High Speed Wireless Traditional
Non-Smoking
Check Rates 2 Double Beds 32 Inch LCD Plasma TV Am Fm Radio TV Cable Satellite Traditional
Non-Smoking
Check Rates 2 Double Beds Balcony 32 Inch LCD Plasma TV Traditional Coffeemaker in Room
Non-Smoking
Check Rates 2 Double Beds Pool View Free High Speed Wireless Superior Room 32 Inch LCD Plasma TV
Non-Smoking
Check Rates 2 Queen Larger Unit 32 Inch LCD Plasma TV Superior Room TV Cable Satellite
Non-Smoking
Check Rates 3q 2 Bedrooms Family Room Larger Unit 32 Inch LCD Plasma TV
Non-Smoking

Local Attractions

located on clifton hill, heart of the tourist area, one block to the falls and Casino Niagara. walked to most major attractions. Kelsey's, Boston Pizza, Tim Hortons, Wendy's, Great Canadian Midway and Niagara Skywheel on site. Strike, Rock and Bowl on site with shopping nearby.

Our Hotel Planner Expert Reviews of Comfort Inn Clifton Hill

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"Great Value!"
Overall Score2.5/ 5
The Comfort Inn is an older hotel next to Canada One Factory Outlet Shopping. Close to golf courses, mini putt, go carting and skateboard park. When you enter the lobby – you recognize that the décor is dated but it is spacious, clean and offers a fireplace and free coffee. The hotel will be renovated in off season. IHOP restaurant is right off the lobby. For groups the hotel is also offers To Go lunches from the hotel owner’s own bakery. Rooms are either in the main tower or outdoor courtyard section. All rooms offer TV, free WIFI, hairdryers, coffee makers and iron with iron board. Upgraded rooms offer fridge, microwaves and 42" Plasma TV's. Bathrooms have a shower/tub combination. There is a fitness room and an indoor pool with natural light. Meeting rooms for business meetings or social functions are available. Hotel also has a storage room for luggage or sporting equipment onsite. Group laundry service is available. Parking is free.
Britta R., a local HotelPlanner Niagara Falls expert from CA flag
14-Jun-2015 Verified Review

Summary of Verified Reviews

Summary of 1,038 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good family hotel. Fair breakfast prices. Great location. Great wellness & sports facilities.

“Side rooms great if you have children” “Nice hot tub”

Good Overall Ranking Top 28% in city
Excellent Family Hotel Top 2% in city
Great City Hotel Top 17% in city
Best Wellness In City

Good to know

  • Wonderful sightseeing

    “Close to all attractions” “Restaurants and attractions are nearby”

  • Unpleasant entrance area

    “Didn't have elevators” “No refrigerator or elevators”

  • Poor hotel buildings

    “Old facilities” “Didn't have elevators”

  • Small rooms

    “Rooms could be a little bigger” “Beds are very tiny”

Review highlights

Location

92/100
361 reviews

Great location. Great eating out nearby together with excellent sightseeing and excursions. Average parking. Standard parking prices. Shopping is ok.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Wellness

86/100
28 reviews

Great wellness & sports facilities.

“Spa was a welcome retreat” “Hot tub lovely” “Nice hot tub”

Service

86/100
257 reviews

Great housekeepers and professional service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Pool

78/100
136 reviews

Clean pool area.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

72/100
229 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

48/100
351 reviews

Views are great, but rooms are outdated and poorly-maintained. Small, decently clean rooms with bad beds and furniture. Terrible kitchenettes, minibars, TV's, and A/C. Cramped but relatively clean bathrooms.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

WiFi

36/100
32 reviews

WiFi's cheap, but poor quality.

“Internet did not work” “Wi-fi service was terrible” “Poor internet connection”

Amenities

23/100
136 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
170 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated. Unstylish Hotel. Awesome for families. Good choice for a city trip.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 19% by families, with a score of 78

Good to know

  • Great pool

    “Excellent pool area” “My grandsons loved the pool”

  • Great wellness & sports facilities

    “Spa was a welcome retreat” “Hot tub lovely”

  • Great view

    “Lovely view” “Great view”

  • Great desserts & fruits

    “Included make-your-own waffles” “Best waffles”

Review highlights

Location

91/100
136 reviews

Great location. Great excursions and sightseeing. Average parking. Standard parking prices.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Wellness

86/100
14 reviews

Great wellness & sports facilities.

“Spa was a welcome retreat” “Hot tub lovely” “Nice hot tub”

Service

84/100
92 reviews

Great housekeepers and professional service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Pool

80/100
68 reviews

Clean pool area.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

72/100
89 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

46/100
134 reviews

Bad minibars in old, poorly-maintained rooms. Small rooms, bad furniture and beds, and unpleasant bathrooms. Rooms are somewhat clean but have fantastic views.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

WiFi

36/100
13 reviews

Bad internet service.

“Internet did not work” “Wi-fi service was terrible” “Poor internet connection”

Amenities

24/100
45 reviews

Old facilities and unpleasant entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

18/100
51 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 31% by couples, with a score of 79

Good to know

  • Old rooms

    “Bedding was a bit old and tired” “Rooms look old”

  • Bad furniture

    “Smell the old carpet” “Rug bad”

  • Hotel is outdated

    “Old facilities” “Bedding was a bit old and tired”

  • Fair breakfast prices

    “Including scrambled eggs” “Complimentary breakfast bar”

Review highlights

Location

92/100
54 reviews

Great location, reasonable parking, and good sightseeing.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

88/100
34 reviews

Friendly service and great reception.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Breakfast

71/100
28 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

44/100
50 reviews

Small but clean enough rooms, with terrible bathrooms. Outdated room with substandard furniture, beds and TV.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

Amenities

23/100
18 reviews

Poor buildings and an uninspiring entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
25 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 50% by solo travelers, with a score of 78

Good to know

  • Poor hotel buildings

    “Old facilities” “Didn't have elevators”

  • Bad amenities

    “Old facilities” “Didn't have elevators”

  • Poor vibe

    “The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST”

  • Fantastic service

    “Excellent staff” “Front desk was very pleasant and helpful”

Review highlights

Location

93/100
5 reviews

Great location.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

88/100
6 reviews

Fantastic service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Room

47/100
4 reviews

Room is not nice.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

Amenities

22/100
4 reviews

Poor hotel buildings.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
3 reviews

Poor vibe.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Good to know

  • Great menu

    “Casual dinner”

  • Poor hotel buildings

    “Old facilities” “Didn't have elevators”

  • Friendly service

    “Staff were very friendly and accomodating” “Front desk was very pleasant and helpful”

Review highlights

Location

91/100
19 reviews

Great location.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

86/100
19 reviews

Friendly service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Pool

79/100
7 reviews

Great pool.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

72/100
10 reviews

Tasty breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Food

58/100
10 reviews

Menu is good and food is alright.

“Included make-your-own waffles” “Including goat” “Close to the restaurant”

Room

49/100
25 reviews

Room is not nice.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

Amenities

26/100
7 reviews

Poor hotel buildings.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
6 reviews

Poor vibe.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 44% by families, with a score of 74

Good to know

  • Room is not nice

    “Bedding was a bit old and tired” “Smell the old carpet”

  • Great pool

    “Excellent pool area” “My grandsons loved the pool”

  • Fantastic service

    “Excellent staff” “Front desk was very pleasant and helpful”

  • Great location

    “Location is amazing” “Nice location and atmosphere”

Review highlights

Location

90/100
9 reviews

Great location.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

86/100
11 reviews

Friendly service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Pool

79/100
5 reviews

Great pool.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

72/100
6 reviews

Tasty breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

49/100
14 reviews

Room is not nice.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

Amenities

27/100
4 reviews

Poor hotel buildings.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Review highlights

Location

89/100
8 reviews

Great location.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Breakfast

68/100
5 reviews

Breakfast is average.

“Sausage and eggs that were not edible” “Complimentary breakfast bar” “Breakfast left something to be desired”

Room

52/100
5 reviews

Room is all right.

“Huge high ceiling” “Night's sleep, as it was very quiet” “Bedding was a bit old and tired”

Good to know

  • Wonderful sightseeing

    “Close to all attractions” “Restaurants and attractions are nearby”

  • Unpleasant entrance area

    “Didn't have elevators” “No refrigerator or elevators”

  • Poor hotel buildings

    “Old facilities” “Didn't have elevators”

  • Fair breakfast prices

    “Including scrambled eggs” “Complimentary breakfast bar”

Review highlights

Location

92/100
321 reviews

Great location. Great eating out nearby together with excellent sightseeing and excursions. Average parking. Affordable parking. Shopping is ok.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

88/100
228 reviews

Great housekeepers and professional service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Wellness

86/100
28 reviews

Great wellness & sports facilities.

“Spa was a welcome retreat” “Hot tub lovely” “Nice hot tub”

Pool

79/100
124 reviews

Clean pool area.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

74/100
207 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Food

48/100
45 reviews

Food is not good. Great desserts but pork dishes were not so good.

“No apples” “No bacon” “Sausage and eggs that were not edible”

Room

47/100
313 reviews

Acceptably clean rooms, but run-down with bad furniture. Views are beautiful, but rooms are old and cramped with poor beds. Terrible kitchenettes, minibars, TV's, and A/C. Bathrooms are not great, but moderately clean.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

WiFi

39/100
30 reviews

WiFi's cheap, but poor quality.

“Internet did not work” “Wi-fi service was terrible” “Poor internet connection”

Amenities

22/100
123 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

20/100
160 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Hotel is outdated. Unstylish Hotel.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 18% by families, with a score of 78

Good to know

  • Great wellness & sports facilities

    “Spa was a welcome retreat” “Hot tub lovely”

  • Affordable parking

    “Hotel parking inexpensive” “Parking was a bonus”

  • Great pool

    “Excellent pool area” “My grandsons loved the pool”

  • Poor bathroom

    “Hotel bathroom was so gross dirty” “Bathroom could use some updating”

Review highlights

Location

92/100
114 reviews

Great location. Great excursions and sightseeing. Average parking. Affordable parking.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Wellness

86/100
14 reviews

Great wellness & sports facilities.

“Spa was a welcome retreat” “Hot tub lovely” “Nice hot tub”

Service

85/100
76 reviews

Friendly and professional housekeepers.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Pool

80/100
59 reviews

Clean pool area.

“Excellent pool area” “My grandsons loved the pool” “Hotel pool was great for kids”

Breakfast

73/100
74 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

44/100
110 reviews

Rooms need better maintenance with bad beds, furniture, and bathrooms. Old, tiny but relatively tidy rooms with bad minibars.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

WiFi

37/100
11 reviews

Bad internet service.

“Internet did not work” “Wi-fi service was terrible” “Poor internet connection”

Amenities

23/100
38 reviews

Poor buildings and an uninspiring entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
44 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Ranked top 38% by couples, with a score of 77

Good to know

  • Old rooms

    “Bedding was a bit old and tired” “Rooms look old”

  • Bad furniture

    “Smell the old carpet” “Rug bad”

  • Hotel is outdated

    “Old facilities” “Bedding was a bit old and tired”

  • Fair breakfast prices

    “Including scrambled eggs” “Complimentary breakfast bar”

Review highlights

Location

93/100
47 reviews

Great location, reasonable parking, and good sightseeing.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

88/100
29 reviews

Friendly service and great reception.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Breakfast

71/100
25 reviews

Great and affordable breakfast.

“The breakfast buffet had a large variety” “Breakfast was convenient and delicious” “Plentiful breakfast buffet”

Room

44/100
44 reviews

Old rooms with unsightly furniture and poor TV's. Rooms are reasonably clean, but small, with uncomfortable beds.

“Bedding was a bit old and tired” “Smell the old carpet” “Moldy smell”

Amenities

23/100
14 reviews

Poor buildings and an uninspiring entrance area.

“Old facilities” “Didn't have elevators” “Environment was fairly noisy”

Vibe

19/100
23 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“The hotel itself is not fancy, but clean” “FACILITIES NOT THE NEWEST” “No refrigerator or elevators”

Review highlights

Location

91/100
5 reviews

Great location.

“Location is amazing” “Nice location and atmosphere” “Parking was a bonus”

Service

83/100
5 reviews

Fantastic service.

“Excellent staff” “Front desk was very pleasant and helpful” “Great location for family fun”

Review Semantics by TrustYou

Details / Other Expenses

Check In: 14:00
Check Out: 11:00
Year of Last Renovation: 2008
Floors: 3
Rooms: 185
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 140
Handicap Rooms:
Suites: 20
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 11am-2am
Policies / Expenses
Cancellation:
30 days notice for group bookings of 10 rooms or more
Nightly Parking: $0.0
Typical Group Deposit: $250.00
Total Taxes: 13.00%
Total Misc Fees: $3.25 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Fax available
  • Free local calls
  • Golf course on hotel grounds
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Toronto, Ontario approx 75 miles Buffalo, Ny approx 45 miles

Airport Shuttle? Sorry, no airport shuttle available.

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

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