ELEMENT BY WESTIN TIMES SQUARE

311 West 39th St., Nyc, NY 10018 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Convention Center Hotel in New York County
40.75565-73.99193
Check availability
Very Good
4.0/ 5

Based on 2856 guest reviews

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  • Free breakfast available
  • Avg. Group Discount of 13.1%!
  • Fitness center on property
  • Hotel has 411 rooms
  • Hotel has 40 floors
  • Check out time: 12:00PM
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

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Room Types

Check Rates 1 King :book in Advance and Save Standard City View Non Smok: New York City Skyline View: Heavenly B
Non-Smoking
Check Rates 1 King :flexible Rate 1 Bedroom Suite Non Smoking: Lower Floor: Heavenly Bed: Fully Equipped Kitchen
Non-Smoking
Check Rates 1 King :flexible Rate City View Suite Non Smoking: New York City Skyline View: Heavenly Bed: Fully E
Non-Smoking
Check Rates 1 King :flexible Rate Standard Non Smoking: Lower Floor: Heavenly Bed : Fully Equipped Kitchen: Full
Non-Smoking
Check Rates 1 King :flexible Rate Studio Non Smoking: Lower Floor: Heavenly Bed: Fully Equipped Kitchen: Full Ho
Non-Smoking
Check Rates 1 King :prepaid Rate Standard City View Non Smok: New York City Skyline View: Heavenly Bed: Fully Eq
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Deluxe Non Smoking: Lower Floor: Heavenly Bed: Fully Equipped Kitchen:
Non-Smoking
Check Rates Deluxe Double
Non-Smoking
Check Rates Deluxe Double Room
Non-Smoking
Check Rates Deluxe King
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Check Rates Deluxe Room with 2 Double Beds and Complimentary Buffet Breakfast
Non-Smoking
Check Rates Room 1 King Bed Accessible
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 1 King Bed View
Non-Smoking
Check Rates Studio 1 King Bed
Non-Smoking
Check Rates Studio 1 King Bed View
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking

Local Attractions

0.6 miles from Jacob Javitz Convention Center Walking distance to Time Square, the Theater District Hell's Kitchen

Verified Reviews of Element by Westin Times Square

Below are the verified reviews from guests that we have booked recently:
"Excellent boutique hotel."
Overall Score5.0/ 5
Clean, modern, central Loved it and breakfast was included!
(Individual traveler, booked 1 room), from US flag
25-Jul-2014 Verified Review, stayed from Thu Jul 24 to Sat Jul 26 2014 at a $179.10 average nightly rate.

Summary of Verified Reviews

Summary of 9,945 verified reviews

84
Very Good

Very good business hotel. Close to Penn. Good for sightseeing with access to public transportation. Great balconies with pleasant views. Good minibar.

“Perfectly working condition” “View from our room was amazing”

Great Overall Ranking Top 21% in city
Excellent Business Hotel Top 5% in city
Great City Hotel Top 13% in city

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

Review highlights

Bar

95/100
516 reviews

Great, affordable bar with good drinks. Good wines.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

95/100
2631 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Decent, but expensive, parking. Great nearby restaurants and bars with excellent excursions.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Wellness

93/100
80 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Service

86/100
2657 reviews

Friendly service in reception, but not in the restaurant. Great laundry service and all-around professional staff. Management and housekeeping are decent. Disorganized booking process. Room service is perfect. Hotel security is not good.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

78/100
3510 reviews

Great balconies in updated rooms. Room size and maintenance are adequate, views and beds are above-par. Clean, large bathrooms. Great kitchenettes and minibars. A/C and TV are unacceptable.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

65/100
441 reviews

WiFi is good value.

“Internet was a bonus” “Wifi not working” “Wifi is also a bonus”

Breakfast

64/100
2364 reviews

Affordable, fairly tasty breakfasts.

“Horrible breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

46/100
1250 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel. Stylish Hotel. Luxurious Hotel. Good for business people. Good choice for a city trip. Nice boutique hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

39/100
1521 reviews

Poor buildings and an uninspiring entrance area. Awesome terrace. Facilities are modern with a lovely conference area. Beautiful architecture.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 16% by couples, with a score of 84

Good to know

  • Beautiful architecture

    “Really like the decor” “Modern design”

  • Good wines

    “Complimentary champagne” “Lovely bottle of red wine”

  • Interesting excursions

    “Close to bus routes and guided tour” “Boat trips including”

  • Luxurious Hotel

    “Deluxe double bedroom” “Room was luxurious”

Review highlights

Location

96/100
685 reviews

Great location. Near city centre with great sightseeing, excursions, and convenient shopping. Close to public transport and the train. Good car access, but so-so parking.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

96/100
154 reviews

Great, affordable bar with good drinks. Good wines.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

94/100
20 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Service

84/100
643 reviews

Mostly friendly and professional service, but bad restaurant service. Management and housekeeping are decent.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

77/100
881 reviews

New rooms with excellent beds and wonderful views. Clean, adequate, decently-maintained rooms. Clean, large bathrooms. Great kitchenettes and minibars. A/C and TV are unacceptable.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

59/100
603 reviews

Affordable, fairly tasty breakfasts.

“Excellent breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Food

59/100
197 reviews

Okay dining experience, with acceptable desserts and fruits. Reasonably priced restaurant and excellent snacks. Side dishes are all right.

“Excellent buffet” “Sausage or bacon were very plain” “Fatty biscuit”

WiFi

57/100
124 reviews

WiFi is good value.

“Wi-Fi everywhere was great” “Wifi is also a bonus” “WiFi is great and free”

Vibe

46/100
313 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel. Stylish Hotel. Luxurious Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

39/100
379 reviews

Poor buildings and an uninspiring entrance area. Updated facilities with a great terrace. Beautiful architecture.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 18% by families, with a score of 82

Good to know

  • Great shopping

    “Huge lobbies and gifts shops” “Close to store in Time Square”

  • Good snacks

    “Free tapas” “Sandwiches were a welcome”

  • Bad restaurant service

    “No serving staff” “No chefs”

  • Bad air conditioning

    “Noisy air conditioner” “Loud aircondition or heater”

Review highlights

Bar

94/100
83 reviews

Great, affordable bar with good drinks.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

93/100
438 reviews

Great location with good parking availability. Good shopping and sightseeing. Close to public transport and the train.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Wellness

92/100
10 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Service

84/100
436 reviews

Professional service with decent reception and housekeeping. Bad restaurant service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

74/100
547 reviews

Lovely beds in modern, clean and fairly maintained rooms. Great views, but bad air conditioning, televisions, and furnishing. Clean, large bathrooms. Great kitchenettes and minibars.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

61/100
76 reviews

WiFi is good value.

“Internet was a bonus” “WiFi didn't work” “Wifi is also a bonus”

Breakfast

60/100
428 reviews

Affordable, fairly tasty breakfasts.

“Breakfast - unimaginative” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

38/100
197 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

32/100
243 reviews

Unpleasant entrance area and buildings, but nice grounds. Updated facilities with a great terrace.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 16% by solo travelers, with a score of 81

Good to know

  • Train station is close

    “Walking distance from train station and Times Square” “Within walking distance of penn station”

  • Spacious bathroom

    “Spacious shower” “Huge shower head”

  • New facilities

    “Modern facilities” “Modern Interior”

  • Free internet

    “Internet was a bonus” “Wifi is also a bonus”

Review highlights

Location

96/100
147 reviews

Great location, reasonable parking, and good sightseeing. Close to public transport and the train.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

94/100
29 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

94/100
5 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Service

83/100
178 reviews

Professional service and good reception, but so-so housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

80/100
231 reviews

Rooms are new, with large bathrooms, comfortable beds and lovely views. Big rooms with excellent minibars and great kitchenettes. Acceptably kept up rooms with shoddy A/C.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

73/100
119 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Terrible A/C and noisy rooms.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

WiFi

60/100
54 reviews

WiFi is good value.

“Free internet access on desktop computers” “Wifi works well” “Wifi is also a bonus”

Breakfast

57/100
124 reviews

Affordable, fairly tasty breakfasts.

“Breakfast area terrible” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

45/100
76 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

38/100
107 reviews

Unpleasant hotel buildings and entrance area, but new facilities.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 32% by business travelers, with a score of 78

Good to know

  • Friendly atmosphere

    “Pleasant, enjoyable, and refreshing experience” “Hotel atmosphere was relaxing”

  • Great reception

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

95/100
26 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

77/100
27 reviews

Friendly service and great reception.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

WiFi

67/100
7 reviews

Regular internet service.

“WiFi didn't work” “Wifi is also a bonus” “Free wifi and complimentary breakfast”

Room

66/100
51 reviews

Average sized rooms which are fairly maintained. Rooms are clean with excellent beds and great bathrooms. Good kitchenette.

“Hotel room itself was tiny” “AC was broken” “Broken cabinet”

Breakfast

64/100
28 reviews

Affordable, fairly tasty breakfasts.

“Breakfast area terrible” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

43/100
25 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

35/100
22 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

Review highlights

Bar

95/100
28 reviews

Great, affordable bar with good drinks. Good wines.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

94/100
5 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Location

92/100
281 reviews

Great location with good access by car. Near to downtown with good options for sightseeing. Close to public transport and the train.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

82/100
307 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

79/100
390 reviews

New rooms with excellent beds and wonderful views. Big rooms with excellent minibars and great kitchenettes. Clean, large bathrooms. Acceptably kept up rooms with shoddy A/C.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

66/100
37 reviews

WiFi is good value.

“Internet was a bonus” “Wifi does not work” “Wifi is also a bonus”

Breakfast

64/100
283 reviews

Affordable, fairly tasty breakfasts.

“Loved the breakfast buffet” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Food

46/100
118 reviews

Overall dining experience is OK but the food is lacking. Restaurant is well priced with a great menu.

“Sausage or bacon were very plain” “Fatty biscuit” “Broke two ribs”

Amenities

38/100
143 reviews

Poor buildings and an uninspiring entrance area. Awesome terrace.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 6% by families, with a score of 81

Good to know

  • New rooms

    “Modern fixtures” “Contemporary furnishings”

  • Fair breakfast prices

    “Breakfasts and afternoon snacks were a bonus” “Free breakfast buffet or fruit”

  • Housekeeping is satisfactory

    “Cleaning service not satisfactory” “Unacceptable cleaning”

  • Spacious bathroom

    “Spacious shower” “Huge shower head”

Review highlights

Location

96/100
55 reviews

Great location with excellent sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

95/100
5 reviews

Bar is awesome.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Service

82/100
61 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

76/100
70 reviews

Rooms are new, with large bathrooms, comfortable beds and lovely views. Rooms are average size with poor air conditioning. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

65/100
7 reviews

Regular internet service.

“The only disappointment is the wifi” “Wifi is also a bonus” “Free wifi and complimentary breakfast”

Breakfast

59/100
62 reviews

Affordable, fairly tasty breakfasts.

“Loved the breakfast and evening food” “Breakfast and evening snacks marginal” “Ugly breakfast”

Food

58/100
23 reviews

Menu is good and food is alright.

“Excellent range of food” “Excellent buffet” “Oranges were dry”

Vibe

46/100
20 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

40/100
32 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 4% by couples, with a score of 83

Good to know

  • Friendly atmosphere

    “Pleasant, enjoyable, and refreshing experience” “Hotel atmosphere was relaxing”

  • Great reception

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Noisy

    “Floor, which was a bit noisy” “Noisy air conditioner”

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

Review highlights

Bar

95/100
5 reviews

Bar is awesome.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

94/100
47 reviews

Great location with excellent sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Room

78/100
77 reviews

Clean rooms, and nice kitchenettes. Comfortable beds, great views, and pleasant bathrooms. Rooms are average size with poor air conditioning.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Service

77/100
54 reviews

Service is professional and friendly.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

WiFi

62/100
10 reviews

Regular internet service.

“Wifi worked great” “Wifi is also a bonus” “WiFi is great and free”

Breakfast

54/100
52 reviews

Breakfast is average.

“Delicious breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Food

53/100
23 reviews

Menu is good and food is alright.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

Amenities

40/100
23 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 10% by solo travelers, with a score of 81

Good to know

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

95/100
8 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
9 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

75/100
8 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

68/100
4 reviews

Comfortable.

“Spacious kitchen in our room” “Noisy air conditioner” “AC was broken”

Breakfast

64/100
6 reviews

Breakfast is average.

“Fantastic breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

42/100
5 reviews

Poor vibe.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Fair breakfast prices

    “Breakfasts and afternoon snacks were a bonus” “Free breakfast buffet or fruit”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

Review highlights

Location

96/100
1434 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Decent, but expensive, parking. Great nearby restaurants and bars with excellent excursions.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

94/100
346 reviews

Great, affordable bar with good drinks. Good wines.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

93/100
53 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Value

90/100
750 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

85/100
1546 reviews

Friendly service and great reception. Decent housekeeping, but poor restaurant service. Disorganized booking process. Standard laundry service. Hotel security is not good.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

79/100
1926 reviews

New rooms with excellent beds and wonderful views. Clean, adequate, decently-maintained rooms. Clean, large bathrooms. Great kitchenettes and minibars. A/C and TV are unacceptable.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

71/100
897 reviews

Average size, comfortable rooms with particularly comfy beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Breakfast

70/100
1219 reviews

Great and affordable breakfast.

“Breakfast was delicious” “Loved the breakfast and evening food” “Breakfast was perfect and free”

WiFi

65/100
255 reviews

WiFi is good value.

“Internet was a bonus” “Internet did not work” “Wifi is also a bonus”

Vibe

41/100
814 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel. Stylish Hotel. Luxurious Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

37/100
995 reviews

Poor buildings and an uninspiring entrance area. Awesome terrace. Facilities are modern with a lovely conference area. Beautiful architecture.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 13% by couples, with a score of 85

Good to know

  • Beautiful architecture

    “Really like the decor” “Modern design”

  • Good wines

    “Complimentary champagne” “Lovely bottle of red wine”

  • Near city centre

    “In the heart of the city” “Right in the middle of the heart of the city”

  • Good alcoholic drinks

    “Light cocktail” “FREE BEER AND WINE”

Review highlights

Location

98/100
345 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Average parking.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

96/100
101 reviews

Great, affordable bar with good drinks. Good wines.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

95/100
13 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Service

83/100
355 reviews

Professional service. Decent housekeeping, but poor restaurant service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

77/100
452 reviews

New rooms with exceptional minibars. Spotless rooms with comfy beds and impressive kitchenettes and views. Average sized rooms which are fairly maintained. Clean, large bathrooms. Bad televisions, air conditioning, and furnishings.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

71/100
193 reviews

Average size, comfortable rooms with particularly comfy beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Breakfast

66/100
296 reviews

Affordable, fairly tasty breakfasts.

“Loved the breakfast and evening food” “Breakfast was ok , thankfully fresh” “Breakfast and evening snacks marginal”

WiFi

61/100
59 reviews

WiFi is good value.

“Internet was a bonus” “Wi-fi worked well” “Free wifi and complimentary breakfast”

Vibe

38/100
199 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

35/100
236 reviews

Poor buildings and an uninspiring entrance area. Updated facilities with a great terrace. Beautiful architecture.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 19% by families, with a score of 83

Good to know

  • Great shopping

    “Huge lobbies and gifts shops” “Close to store in Time Square”

  • Good snacks

    “Free tapas” “Sandwiches were a welcome”

  • Bad air conditioning

    “Noisy air conditioner” “Loud aircondition or heater”

  • Awesome terrace

    “Roof-top deck which was perfect” “Great pictures from the roof top”

Review highlights

Location

95/100
183 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

93/100
48 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

92/100
5 reviews

Great wellness & sports facilities.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Value

91/100
95 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

81/100
207 reviews

Reception is decent, with overall friendly and professional service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

75/100
241 reviews

New rooms with excellent beds and wonderful views. Clean, adequate, decently-maintained rooms. Clean, large bathrooms. Great kitchenettes and minibars. Substandard A/C and furniture.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

67/100
186 reviews

Affordable, fairly tasty breakfasts.

“Worst breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

WiFi

61/100
38 reviews

WiFi is good value.

“Wifi works perfectly” “Wifi is also a bonus” “WiFi is great and free”

Vibe

36/100
113 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

28/100
140 reviews

Poor buildings and an uninspiring entrance area. Awesome terrace.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 13% by solo travelers, with a score of 81

Good to know

  • New facilities

    “Modern facilities” “Modern Interior”

  • Free internet

    “Internet was a bonus” “Wifi is also a bonus”

  • Stylish Hotel

    “Tasteful decor” “Hip boutique hotels”

  • Noisy

    “Floor, which was a bit noisy” “Noisy air conditioner”

Review highlights

Location

97/100
88 reviews

Great location with excellent sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

93/100
21 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Value

91/100
54 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

82/100
125 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

79/100
158 reviews

New, adequately maintained rooms with great beds. Excellent view from big rooms, and clean bathrooms. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

63/100
42 reviews

WiFi is good value.

“Internet was a bonus” “Excellent wifi” “Wifi is also a bonus”

Breakfast

61/100
83 reviews

Affordable, fairly tasty breakfasts.

“Superb breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

44/100
55 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

36/100
75 reviews

Unpleasant hotel buildings and entrance area, but new facilities.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 40% by business travelers, with a score of 75

Good to know

  • Clean rooms

    “Bathroom was immaculate” “Room was very comfortable and spotlessly clean”

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Poor vibe

    “Dirty style” “Elevators were simply unacceptable”

  • Rather comfortable

    “Spacious kitchen in our room” “Bed was divine”

Review highlights

Location

96/100
24 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

78/100
24 reviews

Friendly service and great reception.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

68/100
44 reviews

Average sized rooms which are fairly maintained. Rooms are clean with excellent beds and great bathrooms. Good kitchenette.

“Shower was immaculate” “Hotel room itself was tiny” “Air conditioner leaked”

WiFi

66/100
6 reviews

Regular internet service.

“Wi-fi didn't work” “Wifi is also a bonus” “WiFi is great and free”

Breakfast

63/100
23 reviews

Affordable, fairly tasty breakfasts.

“Delicious breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

44/100
23 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

37/100
19 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

Review highlights

Location

97/100
45 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
52 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

87/100
81 reviews

Big rooms, great beds, nice bathrooms, and awesome views.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

76/100
41 reviews

Great sized rooms, very comfortable with wonderful beds.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

WiFi

70/100
9 reviews

Good internet service.

“Internet was a bonus” “Excellent wifi” “Wifi is also a bonus”

Food

64/100
36 reviews

Food is all right.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

Breakfast

61/100
46 reviews

Breakfast is average.

“Superb breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Amenities

40/100
23 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 4% by couples, with a score of 83

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

  • Great location

    “Hotel location was perfect” “Positiv: location”

Review highlights

Location

96/100
13 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
11 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

81/100
26 reviews

Comfortable beds in spacious rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

73/100
12 reviews

Great sized rooms, very comfortable with wonderful beds.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Food

68/100
10 reviews

Food is all right.

“Excellent buffet” “Oranges were dry” “Sausage or bacon were very plain”

Breakfast

65/100
12 reviews

Breakfast is average.

“Loved the breakfast and evening food” “So called breakfast buffet” “Breakfast and evening snacks marginal”

Amenities

37/100
6 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 24% by families, with a score of 81

Good to know

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Rather comfortable

    “Spacious kitchen in our room” “Bed was divine”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

96/100
4 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

86/100
8 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

81/100
13 reviews

Great, reasonably-sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

72/100
10 reviews

Average sized rooms, but very comfortable.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Breakfast

62/100
7 reviews

Breakfast is average.

“Fantastic breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Good to know

  • Fair breakfast prices

    “Breakfasts and afternoon snacks were a bonus” “Free breakfast buffet or fruit”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Impressive bathroom

    “Amazing rain shower” “Bathroom was immaculate”

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

Review highlights

Location

96/100
54 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

89/100
48 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Food

72/100
16 reviews

Delicious food.

“Excellent buffet” “Excellent food” “Breakfasts and afternoon snacks were a bonus”

Breakfast

71/100
65 reviews

Great and affordable breakfast.

“Breakfast was delicious” “Loved the breakfast and evening food” “Breakfast was perfect and free”

Room

68/100
87 reviews

Average sized rooms. Clean rooms with great views, large bathrooms and excellent beds.

“Hotel room itself was tiny” “AC was broken” “Broken shower”

WiFi

64/100
10 reviews

Regular internet service.

“Signal unacceptable” “Wifi is also a bonus” “WiFi is great and free”

Ranked top 3% by couples, with a score of 86

Good to know

  • Modern Hotel

    “Modern fixtures” “Contemporary furnishings”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Tasty breakfast

    “Breakfast was delicious” “Loved the breakfast and evening food”

Review highlights

Location

95/100
18 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

89/100
23 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Value

89/100
6 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Room

75/100
30 reviews

Great, reasonably-sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

70/100
26 reviews

Tasty breakfast.

“Breakfast was delicious” “Loved the breakfast and evening food” “Breakfast was perfect and free”

WiFi

65/100
8 reviews

Regular internet service.

“Free internet access on desktop computers” “Internet did not work” “Wifi is also a bonus”

Vibe

54/100
8 reviews

Decent vibe. Modern Hotel.

“Dirty style” “Worst elevator” “Pleasant, enjoyable, and refreshing experience”

Ranked top 7% by families, with a score of 83

Good to know

  • Delicious food

    “Excellent buffet” “Excellent food”

  • Impressive bathroom

    “Amazing rain shower” “Bathroom was immaculate”

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Tasty breakfast

    “Breakfast was delicious” “Loved the breakfast and evening food”

Review highlights

Location

95/100
18 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
12 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

74/100
25 reviews

Excellent rooms and bathrooms. Average sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Food

70/100
5 reviews

Food is all right.

“Excellent buffet” “Oranges were dry” “Sausage or bacon were very plain”

Comfort

67/100
10 reviews

Somewhat comfortable and acceptably sized rooms.

“Spacious kitchen in our room” “Air conditioner leaked” “AC was broken”

Breakfast

63/100
20 reviews

Breakfast is average.

“Breakfast was excellent” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Ranked top 16% by solo travelers, with a score of 85

Review highlights

Room

81/100
5 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Review highlights

Location

96/100
8 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

87/100
7 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

79/100
10 reviews

Great, reasonably-sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

72/100
7 reviews

Average sized rooms, but very comfortable.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Breakfast

64/100
8 reviews

Breakfast is average.

“Breakfast room is tiny” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Good to know

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Impressive bathroom

    “Amazing rain shower” “Bathroom was immaculate”

  • Modern Hotel

    “Modern fixtures” “Contemporary furnishings”

Review highlights

Location

97/100
211 reviews

Good location, close to public transport. Near to downtown with good options for sightseeing.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

96/100
38 reviews

Great, affordable bar with good drinks.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Service

93/100
197 reviews

Service is professional and friendly.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

77/100
277 reviews

New, clean rooms with great kitchenettes. Big rooms with excellent views, excellent balconies, and excellent beds. Decently-clean rooms with spacious bathrooms. Acceptably kept up rooms with shoddy A/C.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Food

70/100
97 reviews

Okay side dishes and dining experience. Affordable restaurant with great snacks and desserts. Dining area is relatively clean.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

WiFi

67/100
25 reviews

WiFi is good value.

“Free internet access on desktop computers” “WiFi didn't work” “Wifi is also a bonus”

Breakfast

44/100
227 reviews

Breakfast affordable but not so tasty.

“Unhelpful service Breakfast” “Breakfast - unimaginative” “Breakfast room was tiny”

Ranked top 7% by couples, with a score of 82

Good to know

  • Awesome terrace

    “Roof-top deck which was perfect” “Great pictures from the roof top”

  • Bar is awesome

    “Irish pub next door is awesome” “Enjoy a nice chilled beer”

  • New rooms

    “Modern fixtures” “Contemporary furnishings”

  • Clean hotel facilities

    “Clean environment” “Clean rooms with everything”

Review highlights

Location

98/100
62 reviews

Near city centre in a great location. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

96/100
9 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Service

85/100
42 reviews

Friendly service and great reception.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

76/100
64 reviews

New, clean rooms with well-equipped kitchens are pleasant views. Great beds and bathrooms in adequately sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

62/100
6 reviews

Regular internet service.

“Internet was a bonus” “Decent wifi” “Wifi is also a bonus”

Breakfast

49/100
52 reviews

Bad breakfast.

“Unhelpful service Breakfast” “Breakfast - unimaginative” “Breakfast room was tiny”

Amenities

43/100
21 reviews

Poor hotel buildings. Awesome terrace.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 13% by families, with a score of 79

Good to know

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

  • Clean rooms

    “Bathroom was immaculate” “Room was very comfortable and spotlessly clean”

  • Impressive bathroom

    “Amazing rain shower” “Bathroom was immaculate”

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

Review highlights

Location

94/100
31 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

87/100
17 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

77/100
30 reviews

Clean rooms with nice bathrooms and beautiful views. Average sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

59/100
27 reviews

Breakfast is average.

“Loved the breakfast and evening food” “So called breakfast buffet” “Breakfast and evening snacks marginal”

Amenities

46/100
7 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 22% by solo travelers, with a score of 76

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Spacious rooms

    “Spacious kitchen in our room” “GIANT flatscreen TV”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

95/100
7 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

86/100
8 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Value

82/100
3 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Room

76/100
11 reviews

Great, reasonably-sized rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

68/100
8 reviews

Somewhat comfortable and acceptably sized rooms.

“Spacious kitchen in our room” “Noisy air conditioner” “Loud aircondition or heater”

Breakfast

55/100
5 reviews

Breakfast is average.

“Loved the breakfast and evening food” “Breakfast was ok , thankfully fresh” “Breakfast and evening snacks marginal”

Amenities

35/100
4 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Review highlights

Room

81/100
8 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Good to know

  • Good alcoholic drinks

    “Light cocktail” “FREE BEER AND WINE”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Spacious bathroom

    “Spacious shower” “Huge shower head”

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

Review highlights

Location

98/100
131 reviews

Great location with excellent sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

94/100
28 reviews

Great, affordable bar with good drinks.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Value

89/100
57 reviews

Best value for money. Fair breakfast prices. Affordable beverage prices. Free internet.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

87/100
116 reviews

Friendly and professional service with decent reception and housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

76/100
173 reviews

Modern, adequately-sized room with excellent views and beds. Clean, large bathrooms. Great kitchenettes and minibars. Rooms moderately well-kept, but furniture is not great.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

65/100
24 reviews

WiFi is good value.

“Free internet access on desktop computers” “WiFi didn't work” “Wifi is also a bonus”

Breakfast

63/100
128 reviews

Affordable, fairly tasty breakfasts.

“Breakfast was delicious” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Food

58/100
21 reviews

Average dining experience.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

Amenities

48/100
84 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 3% by couples, with a score of 83

Good to know

  • New rooms

    “Modern fixtures” “Contemporary furnishings”

  • Good alcoholic drinks

    “Light cocktail” “FREE BEER AND WINE”

  • Bar is awesome

    “Irish pub next door is awesome” “Enjoy a nice chilled beer”

  • Wonderful sightseeing

    “Pristine very short walk to Times Square itself” “10 minutes from Rockefeller Center”

Review highlights

Location

96/100
53 reviews

Great location with excellent sightseeing.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

94/100
16 reviews

Great, affordable bar with good drinks.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Value

89/100
21 reviews

Best value for money. Affordable beverage prices. Fair breakfast prices.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

88/100
42 reviews

Service is friendly, but so-so housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

79/100
61 reviews

Updated rooms with great beds, kitchenettes, and views. Rooms are not huge but the bathrooms are large, and everything is clean.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

68/100
39 reviews

Somewhat comfortable and acceptably sized rooms. Comfortable beds and spacious bathrooms.

“Spacious kitchen in our room” “Air conditioner leaked” “AC was broken”

WiFi

65/100
10 reviews

Regular internet service.

“Free internet access on desktop computers” “Horrible wifi” “Wifi is also a bonus”

Breakfast

62/100
51 reviews

Affordable, fairly tasty breakfasts.

“Loved the breakfast and evening food” “Breakfast was ok , thankfully fresh” “Breakfast and evening snacks marginal”

Amenities

39/100
24 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 6% by families, with a score of 80

Good to know

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

  • Modern Hotel

    “Modern fixtures” “Contemporary furnishings”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

Review highlights

Location

95/100
16 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

89/100
21 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Value

84/100
10 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Room

71/100
25 reviews

Great, reasonably-sized rooms. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

65/100
5 reviews

Regular internet service.

“Wifi does not work” “Wifi is also a bonus” “WiFi is great and free”

Breakfast

64/100
16 reviews

Breakfast is average.

“Terrible breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Comfort

59/100
9 reviews

Somewhat comfortable and acceptably sized rooms.

“Spacious kitchen in our room” “Loud aircondition or heater” “Air conditioner leaked”

Amenities

40/100
12 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 9% by solo travelers, with a score of 82

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

  • Great location

    “Hotel location was perfect” “Positiv: location”

Review highlights

Location

96/100
9 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

85/100
7 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

81/100
10 reviews

Big, clean rooms with great bathrooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Cleanliness

79/100
6 reviews

Clean rooms.

“Bathroom was immaculate” “Room was very comfortable and spotlessly clean” “Enjoyed the clean updated hotel”

Comfort

74/100
7 reviews

Large, comfortable rooms.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Breakfast

63/100
7 reviews

Breakfast is average.

“Breakfast - unimaginative” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Amenities

49/100
5 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Review highlights

Location

96/100
7 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

77/100
5 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

70/100
11 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

59/100
8 reviews

Comfortable.

“Spacious kitchen in our room” “Noisy air conditioner” “AC was broken”

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Noisy

    “Floor, which was a bit noisy” “Noisy air conditioner”

  • Great view

    “View from the 36th floor was fantastic” “View from our room was amazing”

Review highlights

Location

94/100
27 reviews

Good location, close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Cleanliness

86/100
17 reviews

Clean hotel facilities. Clean rooms.

“Bathroom was immaculate” “Room was very comfortable and spotlessly clean” “Enjoyed the clean updated hotel”

Service

84/100
15 reviews

Service is friendly, but so-so housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

81/100
28 reviews

Clean, spacious rooms, comfortable beds, and good views. Modestly maintained rooms.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

71/100
17 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

WiFi

65/100
5 reviews

Regular internet service.

“Free internet access on desktop computers” “No internet service” “Wifi is also a bonus”

Breakfast

58/100
15 reviews

Breakfast is average.

“Terrible breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

43/100
9 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

38/100
9 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

  • Rather comfortable

    “Spacious kitchen in our room” “Bed was divine”

  • Great location

    “Hotel location was perfect” “Positiv: location”

Review highlights

Location

96/100
13 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

87/100
4 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Cleanliness

85/100
5 reviews

Quite clean.

“Bathroom was immaculate” “Room was very comfortable and spotlessly clean” “Enjoyed the clean updated hotel”

Service

83/100
3 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

78/100
10 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

68/100
7 reviews

Comfortable.

“Spacious kitchen in our room” “Noisey air conditioner” “AC was broken”

Breakfast

62/100
7 reviews

Breakfast is average.

“Loved the breakfast and evening food” “Breakfast and evening snacks marginal” “Ugly breakfast”

Amenities

42/100
4 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Quite clean

    “Bathroom was immaculate” “Room was very comfortable and spotlessly clean”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

  • Great location

    “Hotel location was perfect” “Positiv: location”

Review highlights

Location

91/100
5 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

87/100
7 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Cleanliness

85/100
6 reviews

Quite clean.

“Bathroom was immaculate” “Room was very comfortable and spotlessly clean” “Enjoyed the clean updated hotel”

Room

81/100
5 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

Review highlights

Location

96/100
67 reviews

Good location, close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Bar

95/100
7 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

94/100
7 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Value

89/100
19 reviews

Best value for money. Well priced restaurant and bar. Free internet.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

87/100
52 reviews

Service is professional and friendly.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

83/100
81 reviews

Great bathrooms and beds in clean rooms with wonderful views. Average sized rooms which are fairly maintained. Great kitchenettes and minibars.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

71/100
43 reviews

Average size, comfortable rooms with particularly comfy beds.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

WiFi

66/100
11 reviews

WiFi is good value.

“Free internet access on desktop computers” “Wifi works well” “Wifi is also a bonus”

Breakfast

64/100
60 reviews

Breakfast is average.

“Terrible breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

40/100
26 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

34/100
31 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 27% by families, with a score of 79

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor vibe

    “Dirty style” “Elevators were simply unacceptable”

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Rather comfortable

    “Spacious kitchen in our room” “Bed was divine”

Review highlights

Location

94/100
17 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

86/100
14 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

76/100
18 reviews

Excellent rooms with wonderful beds.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

66/100
19 reviews

Breakfast is average.

“Loved the breakfast and evening food” “Breakfast are perfect” “Breakfast and evening snacks marginal”

Vibe

40/100
8 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

35/100
9 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 24% by couples, with a score of 80

Good to know

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Comfortable beds

    “Bed was divine” “Beds were extremely comfy and clean”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

96/100
11 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

85/100
12 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

80/100
15 reviews

Excellent rooms with wonderful beds.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

73/100
8 reviews

Comfortable rooms and beds.

“Spacious kitchen in our room” “Bed was divine” “Clean spacious rooms”

Food

62/100
5 reviews

Food is all right.

“Excellent buffet” “Oranges were dry” “Sausage or bacon were very plain”

Breakfast

61/100
10 reviews

Breakfast is average.

“Loved the breakfast buffet” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Amenities

39/100
7 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Good accessibility by car

    “Private transfer back” “Free Shuttle service”

  • Close to public transport

    “Close to bus routes and guided tour” “Close to subways and Times Square”

Review highlights

Location

95/100
38 reviews

Good location, close to public transport. Good accessibility by car.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

81/100
23 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

67/100
45 reviews

Decent, clean rooms with great beds and nice bathrooms.

“Loud aircondition or heater” “Hotel room itself was tiny” “No wall-to-wall carpet”

WiFi

62/100
12 reviews

Regular internet service.

“Free internet access on desktop computers” “Wifi works well” “Wifi is also a bonus”

Breakfast

61/100
32 reviews

Breakfast is average.

“Breakfast area terrible” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Amenities

42/100
25 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Vibe

41/100
18 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Ranked top 38% by families, with a score of 80

Good to know

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor vibe

    “Dirty style” “Elevators were simply unacceptable”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

Review highlights

Location

95/100
9 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

83/100
6 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

74/100
10 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

64/100
6 reviews

Comfortable.

“Spacious kitchen in our room” “Air conditioner was not working” “Clean spacious rooms”

Breakfast

60/100
8 reviews

Breakfast is average.

“Loved the breakfast and evening food” “Breakfast and evening snacks marginal” “Inadequate breakfast”

Vibe

43/100
5 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

41/100
7 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 9% by couples, with a score of 85

Good to know

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor vibe

    “Dirty style” “Elevators were simply unacceptable”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

Review highlights

Location

96/100
12 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

83/100
5 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

73/100
7 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

62/100
7 reviews

Breakfast is average.

“Loved the breakfast and evening food” “So called breakfast buffet” “Breakfast and evening snacks marginal”

Amenities

43/100
8 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Vibe

43/100
4 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Ranked top 32% by solo travelers, with a score of 81

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

Review highlights

Location

96/100
5 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

87/100
4 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Room

74/100
7 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

68/100
4 reviews

Comfortable.

“Spacious kitchen in our room” “Noisy air conditioner” “Loud aircondition or heater”

Amenities

39/100
4 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Good to know

  • Affordable beverage prices

    “Drinks are a real bonus” “Free wine or beer”

  • Train station is close

    “Walking distance from train station and Times Square” “Within walking distance of penn station”

  • Bad air conditioning

    “Noisy air conditioner” “Loud aircondition or heater”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

Review highlights

Bar

96/100
10 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

96/100
28 reviews

Great location. Close to public transport and the train.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

87/100
26 reviews

Best value for money. Fair breakfast prices. Affordable beverage prices.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

84/100
19 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Breakfast

70/100
17 reviews

Affordable, fairly tasty breakfasts.

“Unhelpful service Breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Room

70/100
48 reviews

Clean rooms and nice bathrooms. Rooms are average size with poor air conditioning. Great kitchenettes and minibars.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Food

66/100
16 reviews

Food is all right.

“Excellent buffet” “Oranges were dry” “Sausage or bacon were very plain”

Vibe

45/100
16 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

37/100
20 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 29% by families, with a score of 81

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

  • Poor vibe

    “Dirty style” “Elevators were simply unacceptable”

Review highlights

Location

94/100
6 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

89/100
4 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

84/100
7 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

75/100
5 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

67/100
4 reviews

Comfortable.

“Spacious kitchen in our room” “Air conditioner leaked” “Fantastic bed”

Vibe

43/100
4 reviews

Poor vibe.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

39/100
6 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 30% by solo travelers, with a score of 79

Good to know

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

  • Great location

    “Hotel location was perfect” “Positiv: location”

Review highlights

Location

96/100
3 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Room

77/100
5 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

64/100
4 reviews

Comfortable.

“Spacious kitchen in our room” “Air conditioner was not working” “Loud aircondition or heater”

Ranked top 36% by couples, with a score of 83

Good to know

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

Review highlights

Location

96/100
4 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Room

79/100
5 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Good to know

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

  • Professional service

    “Check in and out were effortless” “Efficient and knowledgeable staff”

Review highlights

Bar

96/100
47 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Wellness

92/100
5 reviews

Awesome wellness and fitness areas.

“Excellent fitness facility” “Workout room was nicely equipped” “Free gym”

Location

89/100
235 reviews

Great location with good access by car. Great excursions and sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
230 reviews

Service is professional and friendly. Management and housekeeping are decent.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

74/100
280 reviews

New rooms with exceptional minibars. Spotless rooms with comfy beds and impressive kitchenettes and views. Average sized rooms which are fairly maintained. Clean, large bathrooms. Bad televisions, air conditioning, and furnishings.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Food

67/100
70 reviews

Food is all right. Great, well priced menu with excellent snacks. Side dishes are all right.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

WiFi

64/100
39 reviews

WiFi is good value.

“The only disappointment is the wifi” “Wifi is also a bonus” “WiFi is great and free”

Breakfast

59/100
215 reviews

Affordable, fairly tasty breakfasts.

“Loved the breakfast and evening food” “Breakfast and evening snacks marginal” “Ugly breakfast”

Vibe

44/100
97 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel. Luxurious Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

41/100
98 reviews

Poor buildings and an uninspiring entrance area. Updated facilities with a great terrace.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 3% by couples, with a score of 84

Good to know

  • New rooms

    “Modern fixtures” “Contemporary furnishings”

  • Wonderful sightseeing

    “Pristine very short walk to Times Square itself” “10 minutes from Rockefeller Center”

  • Noisy

    “Floor, which was a bit noisy” “Noisy air conditioner”

  • Spacious bathroom

    “Spacious shower” “Huge shower head”

Review highlights

Bar

95/100
19 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

87/100
82 reviews

Great location with excellent sightseeing. Close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

85/100
85 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

73/100
104 reviews

New rooms with great beds and large bathrooms. Average sized rooms which are fairly maintained. Rooms tidy with great views and kitchenettes. Bad furniture.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

WiFi

64/100
19 reviews

Regular internet service.

“Internet was a bonus” “Internet did not work” “Wifi is also a bonus”

Breakfast

61/100
72 reviews

Breakfast is average.

“Unhelpful service Breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

47/100
40 reviews

Poor vibe. Unpleasant entrance area. Modern Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

41/100
42 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 4% by families, with a score of 83

Good to know

  • Good snacks

    “Free tapas” “Sandwiches were a welcome”

  • Impressive bathroom

    “Amazing rain shower” “Bathroom was immaculate”

  • Affordable restaurant

    “Free tapas” “Free appetizers”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

Review highlights

Bar

96/100
15 reviews

Excellent bar with great prices.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

91/100
75 reviews

Good location, close to public transport.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

89/100
62 reviews

Professional and warm service and acceptable housekeeping.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

75/100
80 reviews

Excellent rooms and bathrooms. Room size and maintenance are adequate, views and beds are above-par. Good kitchenette. Bad furniture.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Food

70/100
28 reviews

Food is all right. Reasonably priced restaurant and excellent snacks.

“Excellent buffet” “Dry pancakes” “Sausage or bacon were very plain”

WiFi

64/100
9 reviews

Regular internet service.

“Free internet access on desktop computers” “Wi-fi didn't work” “Free wifi and complimentary breakfast”

Breakfast

60/100
66 reviews

Breakfast is average.

“Terrible breakfast” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Vibe

44/100
27 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Modern Hotel.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

38/100
23 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 8% by solo travelers, with a score of 84

Good to know

  • Friendly service

    “Staff were very apologetic” “We loved the accommodating staff”

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

Review highlights

Location

95/100
12 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

89/100
4 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

87/100
12 reviews

Friendly service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

80/100
12 reviews

Great room.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

70/100
6 reviews

Comfortable.

“Spacious kitchen in our room” “Air conditioner was not working” “Bed was fantastic”

Breakfast

68/100
7 reviews

Breakfast is average.

“Breakfast terrible” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Good to know

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

  • Unpleasant entrance area

    “Lifts were terrible” “Worst elevator”

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Noisy

    “Floor, which was a bit noisy” “Noisy air conditioner”

Review highlights

Bar

96/100
5 reviews

Bar is awesome.

“Irish pub next door is awesome” “Enjoy a nice chilled beer” “Great wine tasting”

Location

93/100
39 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

88/100
25 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

76/100
35 reviews

Great room. Average sized rooms which are fairly maintained. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

63/100
27 reviews

Noisy, moderately comfortable, and modestly sized rooms.

“Spacious kitchen in our room” “Noisy air conditioner” “AC was broken”

Breakfast

60/100
21 reviews

Breakfast is average.

“Loved the breakfast and evening food” “Breakfast and evening snacks marginal” “Poor breakfast”

Food

54/100
11 reviews

Food is all right.

“Excellent buffet” “Sausage or bacon were very plain” “Fatty biscuit”

Vibe

48/100
13 reviews

Poor vibe. Unpleasant entrance area.

“Dirty style” “Elevators were simply unacceptable” “Furniture outdated”

Amenities

38/100
17 reviews

Poor buildings and an uninspiring entrance area.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 35% by couples, with a score of 78

Good to know

  • Poor hotel buildings

    “Lifts were terrible” “Worst elevator”

  • Bad amenities

    “Lifts were terrible” “Worst elevator”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

Review highlights

Location

95/100
14 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Service

87/100
8 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

73/100
13 reviews

Great, reasonably-sized rooms. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Breakfast

63/100
7 reviews

Breakfast is average.

“Breakfast was delicious” “Loved the breakfast and evening food” “Breakfast and evening snacks marginal”

Comfort

62/100
9 reviews

Somewhat comfortable and acceptably sized rooms.

“Spacious kitchen in our room” “Noisey air conditioner” “Bed was divine”

Amenities

37/100
6 reviews

Poor hotel buildings.

“Lifts were terrible” “Worst elevator” “Maintenance was not top notch”

Ranked top 18% by families, with a score of 85

Good to know

  • Great room

    “Amazing rain shower” “Room exceeded our expectations”

  • Great location

    “Hotel location was perfect” “Positiv: location”

  • Good kitchenette

    “In-room kitchen facility is brilliant” “Kitchen area was excellent”

  • Fantastic service

    “Evening reception exceeded expectations” “Check in and out were effortless”

Review highlights

Location

93/100
8 reviews

Great location.

“Hotel location was perfect” “Positiv: location” “Location of the hotel was outstanding”

Value

87/100
5 reviews

Best value for money.

“Internet was a bonus” “Exceptional value” “Breakfast was perfect and free”

Service

86/100
7 reviews

Fantastic service.

“Evening reception exceeded expectations” “Check in and out were effortless” “Fantastic friendly staff”

Room

81/100
10 reviews

Great room. Average sized rooms which are fairly maintained. Good kitchenette.

“Amazing rain shower” “Room exceeded our expectations” “Bed was divine”

Comfort

66/100
8 reviews

Somewhat comfortable and acceptably sized rooms.

“Spacious kitchen in our room” “Noisy air conditioner” “Clean spacious rooms”

Review Semantics by TrustYou

Customer Reviews of Element by Westin Times Square

4.0 out of 5. Based on 2856 guest reviews , Very Good

Property Description

New York in a Natural Light Created to be an oasis of natural light, experience a new kind of hotel in Element New York Times Square West. Our eco-friendly New York City hotel is fully devoted to helping the environment in all areas and through our conscious efforts. Floors feature carpets with up to 100% recycled content and recycled carpet cushions. Art on the walls is mounted on a base made from recycled tires. And low VOC (volatile organic compounds) paints improve indoor air quality for guests and staff. In the bathroom guests can choose between a half or full flush and wash up in our low-flow sink faucet. Come and stay at our eco-chic Times Square hotel and experience several more green-friendly aspects. It's hard to be green when away from home. Now there's Element hotels, where it's easy to be environmentally responsible. In the Center of it All Located just steps from Times Square and many major subway lines, guests can reach every hot spot imaginable in New York City in just minutes. Our midtown Manhattan hotel is perfect for the business traveler that can walk to corporate headquarters and offices in midtown and convenient for the leisure traveler that wants to be near the bright lights of Times Square, Broadway plays, and eclectic shopping. After a day of exploration, recharge in our observation deck looking over the city or enjoy hors d'oeuvres and beverages at Relax, our welcome reception four evenings each week. Nourish yourself with food options at Restore, our well-stocked pantry with satisfying food options you can take to your room. Then wake up to Rise, a fresh, convenient, and complimentary hot breakfast bar catering to healthier needs. Space to Live Your Life Seen as a ground-breaking pioneer of modern style and smart design, Element New York Times Square West will allow you to feel alive and rejuvenated while in the heart of New York City. Our guest rooms feature fully equipped kitchenettes and for the tech savvy, plug & play docking stations that let you utilize the speakers and screen of the television to enjoy media. Enjoy productivity in each rooms' ergonomic desk and chair or lounge around with complimentary wired and wireless high speed internet access. Experience a refreshing refuge with our spa inspired bathrooms including custom rain showerheads that envelop you without wasting water. End the day with a Heavenly Haven in your Westin Heavenly Bed (SM).

Green Sustainability

Our guest rooms include Energy Star qualified kitchen appliances, eco-friendly bath fixtures and recycling bins for paper, plastic and glass. Each room features recycled paper towels, filter systems for drinking water and silverware and glassware in order to minimize waste. Indulge in our spa-inspired bathrooms while still maintaining your green designs with our dispensers for shampoo, conditioner and body wash and low flow bathroom faucets and fixtures. At our Element New York green hotel, we never want to compromise comfort, quality or performance. Our hotel uses materials that are sustainable and inviting, from stylish carpeting made from up to 100% recycled content like recycled carpet cushions, wall art is mounted on a base made from recycled tires and low VOC (volatile organic compounds) paints improve indoor air quality for guests and staff. Natural light is important to us, so we've provided you with large windows and open layouts to help with an airy and lively feel. Our light bulbs are compact fluorescent bulbs that give off a soothing glow while using 75% less energy than a normal bulb. Even our cleaning products are green!

Details / Other Expenses

Check In: 03:00PM
Check Out: 12:00PM
Year of Last Renovation: 2010
Floors: 40
Rooms: 411
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 411
Handicap Rooms: 21
Suites: 7
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2 View Spaces
Meeting Space: 250 sq. feet
Banquet Space: Holds 14 people
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
varies on reservations will be noted on response.
Nightly Parking: $45
Typical Group Deposit: 25% off rev.
Total Taxes: 14.75%
Total Misc Fees: $3.50 USD
(mandatory resort fees/taxes)
State Tax: 8.88 Per Night
Occupancy Tax: 3.50 Per Night
City Tax: 5.88 Per Night
Food and Beverage Tax: 22.00%
Audio Visual Tax: 8.88%
Parking Fee: 45.00 Per Day (subject to change per veh)
Porterage Fee: 6.50 Per Person (applies to groups only)
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 15.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet Policy Pets are allowed. Guests must sign a waiver for damage/cleaning at check in. There is a 50 pound limit. Pets must be crated when guests are not in room. Additional cleaning fees may apply.


  • Air conditioning
  • Alarm clock
  • ATM
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Refrigerator
  • Safe in rooms
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Showtime
  • Terrace
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

JFK 18 miles/35 minutes, LGA 12 miles/20 minutes, EWR 16 miles/30 minutes

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot and cold breakfast buffet daily. Daily Breakfast Menu: Danishes, Muffins, Croissants, Cereal, Bagels/bread, Yogurts, Hot Item of the day (One hot item daily) , Scrambled eggs , Breakfast Potatoes , Pancakes , French Toast , Breakfast sandwiches/wraps (2 different kind daily) , Bacon/Egg/Cheese , Veggie wrap , Turkey/Egg/Cheese , Egg/Cheese , Coffee/tea , Orange/Apple/Cranberry Juice , Freshly made smoothies (changes daily.)

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

Seasonality and Projections at Element by Westin Times Square

Rate fluctuations of Element by Westin Times Square

The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The best group or meeting displayed is 65.5% in the month of January 2014 and the highest average individual rate is $779 in the month of January 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Element by Westin Times Square in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Element by Westin Times Square

Below are the meeting, banquet, conference and event spaces at Element by Westin Times Square.

Feel free to use the Element by Westin Times Square meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Nyc event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Resolve 15 x 11 x 8 150 --/-- -- -- -- -- 10 --/-- -- -- --
Close This

Resolve

Room Type:
Boardroom
Total Size:
150 Sq. Feet
Dimensions:
15 x 11 x 8 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$550.00 USD
Full Day Rental:
$1000.00 USD
Evening Rental:
$550.00 USD
24 Hr. Hold Rental:
$1500.00 USD
Photo of Resolve
Review 22 x 12 x 8 250 --/-- -- -- -- -- 14 --/-- -- -- --
Close This

Review

Room Type:
Boardroom
Total Size:
250 Sq. Feet
Dimensions:
22 x 12 x 8 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$600.00 USD
Full Day Rental:
$1200.00 USD
Evening Rental:
$600.00 USD
24 Hr. Hold Rental:
$1500.00 USD
Photo of Review

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