EMBASSY SUITES O'HARE ROSEMONT

550 North River Rd., Rosemont, IL 60018 United States (USA)
View Map Reservations: 1-800-230-4134
3 Star Suburban Hotel in Cook County
41.9846712-87.8612128
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  • With an indoor pool!
  • Free breakfast
  • Airport shuttle provided
  • Avg. Group Discount of 22.4%!
  • Fitness / Gym is on-site
  • 293 rooms in property
  • Group booking rating of 8.5/10
  • 10 conference rooms in property

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Include Discounts:

Local Attractions

Donald E. Stevens Convention Center, Rosemont Theater, All State Arena

Summary of Verified Reviews

Summary of 705 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Very good family hotel. Located near shopping areas and the airport. Affordable bar and restaurant, and delicious alcoholic drinks. Popular among business travelers.

“Excellent family hotel” “Complimentary breakfast was excellent”

Excellent Family Hotel Top 1% in city
Best Breakfast In City
Best Bar In City

Good to know

  • Affordable beverage prices

    “Free mixed drinks” “Loved the free cocktail reception”

  • Fair breakfast prices

    “Including omelets” “Buffet breakfast included”

  • Poor access to parking

    “Parking was terrible” “Parking is very expensive”

  • Spacious rooms

    “Suite was spacious and clean” “Full size beds”

Review highlights

Breakfast

92/100
206 reviews

Great and affordable breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

82/100
181 reviews

Great location. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great. Close to the train station and the airport. Close to business sites.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Bar

81/100
64 reviews

Great, affordable bar with good drinks.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Service

71/100
250 reviews

Friendly service, and excellent management. General service, restaurant service and reception are decent.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Value

69/100
134 reviews

Fairly good value for money. Breakfast, bar and restaurant prices are cheap. Internet is expensive.

“Free cocktails” “Free happy hour” “NOT worth the money”

Cleanliness

64/100
98 reviews

Rooms relatively clean, but bathroom and pool area not clean enough.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

57/100
284 reviews

Decently clean rooms with okay minibars. Rooms are big, but old and lacking maintenance with subpar furniture. Bad televisions, air conditioning, and beds. Small rooms and dirty bathrooms.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

52/100
53 reviews

Pleasant hotel grounds and decent amenities. Poor buildings and an uninspiring entrance area. Good handicap accessible facilities.

“Spectacular older building” “Facility clean” “Convention center area near”

Vibe

39/100
73 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Awesome for families.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Pool

32/100
30 reviews

Dirty pool.

“Pool was closed” “Pool was cold”

WiFi

32/100
18 reviews

Poor, over-priced WiFi.

“Internet service was terrible” “No free wifi”

Ranked top 86% by families, with a score of 77

Good to know

  • Great shopping

    “Close to shopping” “Across from Fashion Outlet Mall”

  • Bar is awesome

    “Amazing Happy Hour” “Loved the free cocktail reception”

  • Tasty breakfast

    “Complimentary breakfast was excellent” “Breakfast was delicious”

  • Fantastic service

    “Fantastic lobby staff” “Drivers were courteous and professional”

Review highlights

Breakfast

93/100
35 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Bar

81/100
7 reviews

Bar is awesome.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Location

81/100
24 reviews

Good location with shopping nearby but poor access to parking.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Value

68/100
17 reviews

Fairly good value for money.

“Free cocktails” “Coffee every day, which was pricey” “Decent deal for the price”

Cleanliness

62/100
22 reviews

Room cleanliness is acceptable.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Service

62/100
35 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was welcoming and friendly” “Drivers were courteous and professional” “DON'T have bellhop service”

Room

57/100
45 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

50/100
5 reviews

Poor hotel buildings.

“Slow elevators” “Noise from hall / elevator” “Aging property”

Vibe

38/100
13 reviews

Poor vibe. Hotel is outdated.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Pool

32/100
9 reviews

Bad pool.

“Pool was closed” “Pool was cold”

WiFi

28/100
4 reviews

Bad internet service.

“Internet service was terrible” “No free wifi”

Ranked top 86% by couples, with a score of 78

Good to know

  • Expensive parking

    “Parking is very expensive” “Parking was outrageously expensive”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Shower did not work”

  • Spacious rooms

    “Suite was spacious and clean” “Full size beds”

  • Poor access to parking

    “Parking was terrible” “Parking is very expensive”

Review highlights

Breakfast

90/100
18 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Bar

82/100
9 reviews

Bar is awesome.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Location

79/100
20 reviews

Great location. Expensive, terrible parking.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Service

70/100
24 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Value

66/100
16 reviews

Fairly good value for money.

“Free happy hour” “Free buffet breakfast” “Loved the free cocktail reception”

Cleanliness

62/100
8 reviews

Room cleanliness is acceptable.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

55/100
27 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

51/100
4 reviews

Ordinary amenities.

“Across the street from venue” “Facility clean” “Convention center area near”

Vibe

35/100
8 reviews

Poor vibe.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Ranked top 65% by business travelers, with a score of 80

Good to know

  • Affordable beverage prices

    “Free mixed drinks” “Loved the free cocktail reception”

  • Poor hotel buildings

    “Slow elevators” “Noise from hall / elevator”

  • Hotel is outdated

    “Older furnishings” “Aging property”

  • Poor vibe

    “Older furnishings” “Slow elevators”

Review highlights

Breakfast

90/100
14 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

84/100
18 reviews

Great location.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Bar

82/100
6 reviews

Excellent bar with great prices.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Service

72/100
25 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Value

71/100
14 reviews

Best value for money. Affordable beverage prices.

“Free happy hour” “Loved the free cocktail reception” “Excellent value”

Cleanliness

63/100
5 reviews

Quite clean.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

60/100
19 reviews

Room is all right.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Vibe

41/100
9 reviews

Poor vibe. Hotel is outdated.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Ranked top 70% by solo travelers, with a score of 83

Good to know

  • Friendly service

    “Staff was welcoming and friendly” “Drivers were courteous and professional”

  • Tasty breakfast

    “Complimentary breakfast was excellent” “Breakfast was delicious”

  • Fantastic service

    “Fantastic lobby staff” “Drivers were courteous and professional”

  • Great location

    “Close to the mall and convention center” “Right next to the Fashion Outlet Mall”

Review highlights

Breakfast

90/100
9 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

85/100
6 reviews

Great location.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Service

75/100
7 reviews

Friendly service.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Comfort

69/100
6 reviews

Comfortable.

“Suite was spacious and clean” “Noise from hall / elevator” “No ventilation in the restaurant”

Room

57/100
11 reviews

Room is all right.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Good to know

  • Affordable beverage prices

    “Free mixed drinks” “Loved the free cocktail reception”

  • Fair breakfast prices

    “Including omelets” “Buffet breakfast included”

  • Poor access to parking

    “Parking was terrible” “Parking is very expensive”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Shower did not work”

Review highlights

Breakfast

92/100
196 reviews

Great and affordable breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

82/100
176 reviews

Great location. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great. Close to the train station and the airport. Close to business sites.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Bar

81/100
63 reviews

Great, affordable bar with good drinks.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Service

71/100
243 reviews

Friendly service, and excellent management. General service, restaurant service and reception are decent.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Value

70/100
131 reviews

Fairly good value for money. Breakfast, bar and restaurant prices are cheap. Internet is affordable.

“Free cocktails” “Free happy hour” “Great price”

Cleanliness

64/100
98 reviews

Rooms relatively clean, but bathroom and pool area not clean enough.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

57/100
274 reviews

Decently clean rooms with okay minibars. Rooms are big, but old and lacking maintenance with subpar furniture. Bad televisions, air conditioning, and beds. Small rooms and dirty bathrooms.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

51/100
53 reviews

Pleasant hotel grounds and decent amenities. Poor buildings and an uninspiring entrance area. Good handicap accessible facilities.

“Convention center area near” “Up to date conference center” “Noise from hall / elevator”

Vibe

41/100
69 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

WiFi

36/100
17 reviews

WiFi isn't great although it's reasonably priced.

“Internet service was terrible” “No free wifi”

Pool

30/100
30 reviews

Dirty pool.

“Pool was closed” “Pool was cold”

Ranked top 79% by families, with a score of 77

Good to know

  • Great shopping

    “Close to shopping” “Across from Fashion Outlet Mall”

  • Bad pool

    “Pool was closed” “Pool was cold”

  • Poor bathroom

    “Bathtub was not clean” “No towels”

  • Poor beds

    “Mattresses very soft” “Mattress very saggy”

Review highlights

Breakfast

94/100
32 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Bar

81/100
7 reviews

Bar is awesome.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Location

81/100
24 reviews

Good location with shopping nearby but poor access to parking.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Value

67/100
16 reviews

Fairly good value for money.

“Free cocktail hour” “Free happy hour” “Free buffet breakfast”

Cleanliness

62/100
22 reviews

Room cleanliness is acceptable.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Service

62/100
32 reviews

Decent reception, with friendly but unprofessional staff.

“Drivers were courteous and professional” “Staff was not friendly at all” “Not enough information”

Room

57/100
43 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

50/100
5 reviews

Poor hotel buildings.

“Slow elevators” “Noise from hall / elevator” “Aging property”

Vibe

38/100
12 reviews

Poor vibe.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Pool

33/100
9 reviews

Bad pool.

“Pool was closed” “Pool was cold”

WiFi

28/100
4 reviews

Bad internet service.

“Internet service was terrible” “No free wifi”

Ranked top 86% by couples, with a score of 75

Good to know

  • Expensive parking

    “Parking is very expensive” “Parking was outrageously expensive”

  • Poorly-maintained rooms

    “Refrigerator did not work” “Shower did not work”

  • Spacious rooms

    “Suite was spacious and clean” “Full size beds”

  • Poor access to parking

    “Parking was terrible” “Parking is very expensive”

Review highlights

Breakfast

90/100
17 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Bar

82/100
9 reviews

Bar is awesome.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Location

78/100
18 reviews

Great location. Expensive, terrible parking.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Service

70/100
24 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Value

68/100
15 reviews

Fairly good value for money.

“Free cocktail hour” “Free buffet breakfast” “Coffee every day, which was pricey”

Cleanliness

62/100
8 reviews

Room cleanliness is acceptable.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

55/100
27 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Amenities

51/100
4 reviews

Ordinary amenities.

“Across the street from venue” “Facility clean” “Convention center area near”

Vibe

36/100
7 reviews

Poor vibe.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Ranked top 65% by business travelers, with a score of 79

Good to know

  • Hotel is outdated

    “Older furnishings” “Aging property”

  • Affordable beverage prices

    “Free mixed drinks” “Loved the free cocktail reception”

  • Poor hotel buildings

    “Slow elevators” “Noise from hall / elevator”

  • Poor vibe

    “Older furnishings” “Slow elevators”

Review highlights

Breakfast

90/100
13 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

85/100
17 reviews

Great location.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Bar

82/100
6 reviews

Excellent bar with great prices.

“Amazing Happy Hour” “Loved the free cocktail reception” “Cocktail hour was very nice”

Value

72/100
13 reviews

Best value for money. Affordable beverage prices.

“Free happy hour” “Loved the free cocktail reception” “Excellent value”

Service

71/100
24 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Cleanliness

63/100
5 reviews

Quite clean.

“Suite was spacious and clean” “Clean linens” “Clean sheets”

Room

60/100
17 reviews

Room is all right.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Vibe

41/100
9 reviews

Poor vibe. Hotel is outdated.

“Older furnishings” “Slow elevators” “Noise from hall / elevator”

Ranked top 70% by solo travelers, with a score of 84

Good to know

  • Friendly service

    “Staff was welcoming and friendly” “Drivers were courteous and professional”

  • Tasty breakfast

    “Complimentary breakfast was excellent” “Breakfast was delicious”

  • Fantastic service

    “Fantastic lobby staff” “Drivers were courteous and professional”

  • Great location

    “Close to the mall and convention center” “Right next to the Fashion Outlet Mall”

Review highlights

Breakfast

92/100
8 reviews

Tasty breakfast.

“Complimentary breakfast was excellent” “Breakfast was delicious” “Delicious breakfast buffet”

Location

84/100
5 reviews

Great location.

“Close to the mall and convention center” “Right next to the Fashion Outlet Mall” “Within walking distance to areas of interest”

Service

75/100
7 reviews

Friendly service.

“Fantastic lobby staff” “Drivers were courteous and professional” “Staff wonderful and nice”

Comfort

69/100
6 reviews

Comfortable.

“Suite was spacious and clean” “Noise from hall / elevator” “No ventilation in the restaurant”

Room

58/100
10 reviews

Room is all right.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Review highlights

Room

58/100
8 reviews

Room is all right.

“Suite was spacious and clean” “Chairs are old and chipped” “Terrible shower head”

Review Semantics by TrustYou

Property Description

An all suite property, guestrooms can sleep up to 5 people each. All rooms include a pull out sofa, refigerator, microwave, Serta Sweet Dreams Beds. Complimentary full hot breakfast and evening managers reception provided daily. Fitness area with in-door pool, whirlpool, dry sauna and Life Fitness equipment. Full service restaurant, lounge & room service available.

Details / Other Expenses

Check In:3:00pm
Check Out:Noon
Year of Last Renovation:2001
Floors:8
Rooms:293
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:231
Handicap Rooms:
Suites:293
Room Windows:Windows Do Open
Meeting Rooms:10
Meeting Space:15000 sq. feet
Banquet Space:Holds 400 people
Policies / Expenses
Cancellation:
24 Hours prior to arrival
Nightly Parking:15
Typical Group Deposit:25%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

1.5 miles from O'Hare Intl Airport. Complimentary hotel shuttle available.

Airport Shuttle? Yes! There is an airport shuttle.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Testimonials: Why use Hotel Planner?

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"I truly love the service your company offers and will use it again for future group reservations. I also have recommended it to several of my friends. Keep up the good work!!!" K.D. - Natchitoches, LA

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