HILTON HEAD METROPOLITAN

36 South Forest Beach Dr., Hilton Head Island, SC 29928 United States (USA)
View Map Reservations: 1-800-230-4134
3 Star Beach Hotel in Beaufort County
32.1397805 -80.7592964
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Poor
2.0/ 5

Based on 240 guest reviews

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  • We have an outdoor pool
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 11.0%!
  • 140 sleeping rooms in hotel
  • 5 floors in hotel
  • Check out: 11:00am
  • Group booking rating of 8.8/10
  • 2 meeting rooms in property

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Include Discounts:

Room Types

Check Rates Deluxe Room 1 King Bed with Sofa Bed
Non-Smoking
Check Rates Standard Room 1 King Bed Beachside
Non-Smoking
Check Rates Standard Room 2 Double Beds Beachside
Non-Smoking

Local Attractions

Beach, Golf Courses, Shopping

Summary of Verified Reviews

Summary of 141 verified reviews

54
Poor

Close to the beach. Poor hotel buildings. Clean rooms. Bar is awesome.

“Plenty nice for the price” “Great rate”

Excellent Budget Hotel Top 8% in city
Best Value for Money In City

Good to know

  • Poor access to parking

    “No parking space” “Horrible parking situation”

  • Balcony is not nice

    “Balconies so small” “Balconies are not real”

  • Beach nearby

    “Closeness to the beach” “Close to the beach”

  • Unpleasant entrance area

    “No working elevator” “No hallway”

Review highlights

Food

100/100
8 reviews

Delicious food.

“Restaurant was really good” “Great food” “Good food”

Beach

93/100
27 reviews

Beautiful beach.

“Closeness to the beach” “Beach accessible” “Close to the beach, restaurants, shops”

Value

88/100
21 reviews

Best value for money.

“Great rate” “Plenty nice for the price” “Good price”

Bar

80/100
9 reviews

Bar is awesome.

“Great happy hour” “The best bar” “Pleasant bar tenders”

Location

67/100
59 reviews

Decent location, but awful parking. Beach nearby.

“Across the street from the beach” “Great location” “Parking sucked”

Service

44/100
43 reviews

Unfriendly, unprofessional service. Decent reception but poorly managed.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Breakfast

40/100
5 reviews

Bad breakfast.

“No breakfast”

WiFi

33/100
6 reviews

Bad internet service.

“No wifi” “Non existant wifi in the rooms”

Room

31/100
76 reviews

Rooms tidy but lacking maintenance, with substandard bathrooms but acceptable beds. Substandard furniture with bad A/C, TV's and balconies.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Pool

24/100
17 reviews

Bad pool.

“Pool is out of order” “Pool will not open” “Pool was closed”

Amenities

17/100
24 reviews

Poor buildings and an uninspiring entrance area.

“Run down building” “Hotel looking run down” “No hallway”

Vibe

10/100
27 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Fine for a budget trip.

“No hallway” “Old fashioned TV” “Old furniture”

Ranked top 96% by families, with a score of 61

Good to know

  • Bad pool

    “Pool is out of order” “Pool will not open”

  • Poor access to parking

    “No parking space” “Horrible parking situation”

  • Room is not nice

    “Coffee maker did not work” “AC was loud”

  • Service is poor

    “Staff was not friendly or helpful” “Manager and staffs are not interested”

Review highlights

Location

68/100
6 reviews

Decent location, but awful parking.

“Across the street from the beach” “Parking is very far away from the” “Great location”

Comfort

53/100
7 reviews

Beds are decent and generally comfortable.

“Balconies so small” “AC was loud” “No extra sheets”

Service

40/100
7 reviews

Service is poor.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Room

31/100
12 reviews

Beds are average, and rooms are in need of better maintenance.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Pool

23/100
2 reviews

Bad pool.

“Pool is out of order” “Pool will not open” “Pool was closed”

Ranked top 96% by couples, with a score of 60

Good to know

  • Bar is awesome

    “Great happy hour” “The best bar”

  • Best value for money

    “Great rate” “Plenty nice for the price”

  • Clean rooms

    “Clean towels” “Room was clean”

  • Service is poor

    “Staff was not friendly or helpful” “Manager and staffs are not interested”

Review highlights

Value

86/100
4 reviews

Best value for money.

“Great rate” “Plenty nice for the price” “Good price”

Bar

84/100
4 reviews

Bar is awesome.

“Great happy hour” “The best bar” “Pleasant bar tenders”

Location

70/100
11 reviews

Great location.

“Closeness to the beach” “Parking right in front” “Great location”

Cleanliness

64/100
8 reviews

Room cleanliness is acceptable.

“Neat hotel appearance” “Clean towels” “The hotel itself was not dirty”

Service

45/100
8 reviews

Service is poor.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Room

33/100
11 reviews

Clean enough, but thoroughly unpleasant, rooms.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Good to know

  • Poor access to parking

    “No parking space” “Horrible parking situation”

  • Balcony is not nice

    “Balconies so small” “Balconies are not real”

  • Beach nearby

    “Closeness to the beach” “Close to the beach”

  • Unpleasant entrance area

    “No working elevator” “No hallway”

Review highlights

Food

100/100
8 reviews

Delicious food.

“Restaurant was really good” “Great food” “Good food”

Beach

93/100
27 reviews

Beautiful beach.

“Closeness to the beach” “Beach accessible” “Close to the beach, restaurants, shops”

Bar

80/100
9 reviews

Bar is awesome.

“Great happy hour” “The best bar” “Pleasant bar tenders”

Location

67/100
59 reviews

Decent location, but awful parking. Beach nearby.

“Close to beach” “No parking space” “Good location”

Service

45/100
42 reviews

Service staff are somewhat friendly, but unprofessional with unorganized management.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Breakfast

40/100
5 reviews

Bad breakfast.

“No breakfast”

WiFi

33/100
6 reviews

Bad internet service.

“No wifi” “Non existant wifi in the rooms”

Room

31/100
76 reviews

Rooms tidy but lacking maintenance, with substandard bathrooms but acceptable beds. Substandard furniture with bad A/C, TV's and balconies.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Pool

24/100
17 reviews

Bad pool.

“Pool is out of order” “Pool will not open” “Pool was closed”

Amenities

17/100
24 reviews

Poor buildings and an uninspiring entrance area.

“Run down building” “Hotel looking run down” “No hallway”

Vibe

10/100
27 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“No hallway” “Old fashioned TV” “Old furniture”

Ranked top 96% by families, with a score of 59

Good to know

  • Bad pool

    “Pool is out of order” “Pool will not open”

  • Poor access to parking

    “No parking space” “Horrible parking situation”

  • Room is not nice

    “Coffee maker did not work” “AC was loud”

  • Service is poor

    “Staff was not friendly or helpful” “Manager and staffs are not interested”

Review highlights

Location

68/100
6 reviews

Decent location, but awful parking.

“Fairly close to the beach” “No parking space” “Good location”

Comfort

53/100
7 reviews

Beds are decent and generally comfortable.

“Balconies so small” “No AC” “Air conditioner leaked”

Service

40/100
7 reviews

Service is poor.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Room

31/100
12 reviews

Beds are average, and rooms are in need of better maintenance.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Pool

23/100
2 reviews

Bad pool.

“Pool is out of order” “Pool will not open” “Pool was closed”

Ranked top 95% by couples, with a score of 60

Good to know

  • Bar is awesome

    “Great happy hour” “The best bar”

  • Clean rooms

    “Clean towels” “Room was clean”

  • Service is poor

    “Staff was not friendly or helpful” “Manager and staffs are not interested”

  • Room is not nice

    “Coffee maker did not work” “AC was loud”

Review highlights

Value

86/100
4 reviews

Best value for money.

“Great rate” “Plenty nice for the price” “Good price”

Bar

84/100
4 reviews

Bar is awesome.

“Great happy hour” “The best bar” “Pleasant bar tenders”

Location

70/100
11 reviews

Great location.

“Closeness to the beach” “Parking right in front” “Great location”

Cleanliness

64/100
8 reviews

Room cleanliness is acceptable.

“Neat hotel appearance” “Clean towels” “Clean rooms”

Service

45/100
8 reviews

Service is poor.

“Staff was not friendly or helpful” “Manager and staffs are not interested” “Hotel staff was cold”

Room

33/100
11 reviews

Clean enough, but thoroughly unpleasant, rooms.

“Coffee maker did not work” “AC was loud” “No toilet paper”

Review Semantics by TrustYou

Property Description

On a vacation with the family or just taking a quick weekend trip, we have rooms that meet your needs. Choose from a wide selection of room styles including Sabal, Majesty or Royal Palm rooms and suites. We cater each room to the needs of our VIP guest.....YOU! Our Sabal Palm Rooms raise the standard for what a hotel room should be. Tropical designer furnishings, marble bathrooms and every possible amenity welcome each of our guests. Our Sabal Palm Rooms boast two comfortable full size beds (King size may be requested, if available, at time of check-in), as well as individual climate control, private baths and direct-dial, data port, cordless phones with voicemail. They also have a 27" remote controlled TV with VCR and over 50 cable channels. You will also enjoy a refrigerator, microwave, bed-side radio, coffee maker, hair dryer, electronic locks and an armoire with a dressing mirror. Guests may also request a complimentary crib or a rollaway bed (addition charge applies).

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00am
Year of Last Renovation: 2006
Floors: 5
Rooms: 140
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 140
Handicap Rooms:
Suites: 19
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Meeting Space: 1000 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 4.0 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 7AM-2AM
Policies / Expenses
Cancellation:
Group policy is 14 days prior to arrival
Nightly Parking: $0
Typical Group Deposit: $0.00
Total Taxes: 11.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 3.00%
City Tax: 2.00%
Resort/Hotel Fee: 5.00 Per Night (will waive on some groups)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Clothes drying
  • Complimentary breakfast
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Hilton Head Island Airport 6.8 miles Hilton Head / Savannah Int. Airport 42 miles $45

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Hilton Head Grand, Hilton Head Metropolitan Hotel, The Metropolitan Hotel, The Metropolitan Hotel Hilton Head Island

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