BEST WESTERN DOWNTOWN INN & SUITES

915 West Dallas, Houston, TX 77019 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in Harris County
29.75774-95.37722
Check availability
Very Good
4.5/ 5

Based on 299 guest reviews

Show Guest Reviews
  • Our hotel comes with an outdoor pool
  • Free breakfast
  • Avg. Group Discount of 9.8%!
  • Fitness / Gym is on-site
  • 76 rooms in property
  • Check-out: 11:00AM
  • Group booking rating of 7.2/10

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Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed High Speed Internet Micrwave Refridgerator Coffee Maker Full Breakfast
Non-Smoking
Check Rates 1 King Bed Mobility Accessible Commassist Bathtub Full Breakfast
Non-Smoking
Check Rates 2 Double Beds Room with Free Wifi Refrigerator Microwave HBO
Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds High Speed Internet Micrwave Refridgerator Coffee Maker Full Breakfast
Non-Smoking
Check Rates 2 Queen Beds Mobility Accessible Commassist Roll Shwr Full Breakfast
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Micrwave Refridgerator Coffee Ma
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Mobility Accessible Commassist Bathtub Full Bre
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds High Speed Net Micrwave Refridgerator Coffee
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Mobility Accessible Commassist Roll Shower Fu
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Full Kitchen 2nd Bd Sofa Bed High Speed F
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed Mobility Accessible Commassist Rollsh Sof
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed No Smoke Sofa Bed Micro Fridge Coffee Mak
Non-Smoking
Check Rates FLEXIBLE RATE BEST LEAST RESTRICTIVE RATE SUITE 1 KING BED NO SMOKE SOFABD MICRO FRIDGE COFMKR HAIR
Non-Smoking
Check Rates Get 200 Points 2 Double Beds Room with Free WiFi Refrigerator Microwave HBO
Smoking
Check Rates Standard Room 1 King Bed Accessible Bathtub
Non-Smoking
Check Rates Standard Room 1 King Bed Accessible Bathtub Flexible Rate
Non-Smoking
Check Rates Standard Room 1 King Bed Refrigerator and Microwave
Non-Smoking
Check Rates Standard Room 1 King Bed Refrigerator and Microwave Flexible Rate
Non-Smoking
Check Rates Standard Room 2 Queen Beds Accessible
Non-Smoking
Check Rates Standard Room 2 Queen Beds Accessible Flexible Rate
Non-Smoking
Check Rates Standard Room 2 Queen Beds Refrigerator and Microwave
Non-Smoking
Check Rates Standard Room 2 Queen Beds Refrigerator and Microwave Flexible Rate
Non-Smoking
Check Rates Standard Suite 1 King Bed
Non-Smoking
Check Rates Standard Suite 1 King Bed Accessible
Non-Smoking
Check Rates Standard Suite 1 King Bed Accessible Flexible Rate
Non-Smoking
Check Rates Standard Suite 1 King Bed Flexible Rate
Non-Smoking
Check Rates Standard Suite 1 King Bed Refrigerator and Microwave
Non-Smoking
Check Rates Standard Suite 1 King Bed Refrigerator and Microwave Flexible Rate
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Full Kitchen 2nd Bd Sofa Bed High Speed Internet Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed Mobility Accessible Commassist Rollsh Sofa Bed Full Breakfast
Non-Smoking
Check Rates Suite 1 King Bed No Smoke Sofa Bed Micro Fridge Coffee Maker Hair Dryer Full Breakfast
Non-Smoking

Local Attractions

Toyota Center Minute Maid Park Theaters Downtown Business District Bayou Center Local Bars and Nightlife Shopping Mall

Summary of Verified Reviews

Summary of 552 verified reviews

86
Excellent

Excellent city hotel. Fantastic service. Good internet service. Great location.

“Very close to the city” “Housekeeping service is great and friendly”

Great Overall Ranking Top 17% in city
Excellent City Hotel Top 1% in city
Excellent Budget Hotel Top 1% in city
Best Housekeeping In City

Good to know

  • Near city centre

    “Very close to the city” “Walking distance from downtown”

  • Accessible parking

    “Self parking was ample” “Parking on-site”

  • Friendly service

    “Staffs were very welcoming” “Staff was friendly and helpful”

  • Spacious rooms

    “Very spacious hotel rooms” “Large screen”

Review highlights

Service

95/100
180 reviews

Service is professional and cheery, especially reception and housekeeping. Great hotel security.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

WiFi

94/100
12 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Fast wifi” “Free wifi”

Bar

92/100
21 reviews

Great, affordable bar with good drinks.

“Free happy hour” “Coffee available” “Free beer”

Vibe

88/100
21 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish Hotel. Good choice for a city trip. Fine for a budget trip. Good for business people.

“Lots of activities” “Updated decor” “Remodeled lobby”

Food

88/100
30 reviews

Food is great, especially the desserts.

“Free cookies” “The best hamburger” “Nice buffet”

Location

86/100
160 reviews

Great location. Great accessibility by car with affordable parking. Central location with great sightseeing, dining out and shopping.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Breakfast

85/100
115 reviews

Great and affordable breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Comfort

77/100
110 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Room

77/100
207 reviews

Large, clean rooms with excellent beds. Run-down rooms and bad furniture, but reasonably clean bathrooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Pool

66/100
32 reviews

Ordinary pool.

“Lovely pool area” “Nice pool and hot tub” “Pool could have been cleaner”

Ranked top 28% by couples, with a score of 84

Good to know

  • Clean hotel facilities

    “Our stay clean and quiet comfy” “Clean facility”

  • Clean rooms

    “Bathrooms were clean” “Room was clean and nicely appointed”

  • Tasty breakfast

    “The best complimentary breakfast” “Enjoyed the hot breakfast in the morning”

  • Spacious rooms

    “Very spacious hotel rooms” “Large screen”

Review highlights

Service

95/100
18 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Bar

93/100
5 reviews

Bar is awesome.

“Free happy hour” “Coffee available” “Free beer”

Breakfast

86/100
20 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Cleanliness

85/100
15 reviews

Clean hotel facilities. Clean rooms.

“Our stay clean and quiet comfy” “Bathrooms were clean” “Room was very comfortable and spotless”

Location

83/100
21 reviews

Great, central location with excellent parking.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Value

81/100
12 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Comfort

79/100
12 reviews

Large, comfortable rooms.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Room

77/100
27 reviews

Spacious and tidy rooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Pool

68/100
5 reviews

Ordinary pool.

“Nice pool and hot tub” “Nice pool” “Pool could have been cleaner”

Ranked top 40% by families, with a score of 80

Good to know

  • Delicious food

    “Free cookies” “The best hamburger”

  • Clean rooms

    “Bathrooms were clean” “Room was clean and nicely appointed”

  • Fantastic service

    “Fantastic staff” “Excellent security”

  • Great room

    “AC worked great” “Very spacious hotel rooms”

Review highlights

Service

96/100
22 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Value

87/100
10 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Cleanliness

85/100
14 reviews

Clean rooms.

“Our stay clean and quiet comfy” “Bathrooms were clean” “Room was very comfortable and spotless”

Location

84/100
23 reviews

Great, central location with excellent parking.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Breakfast

84/100
12 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Comfort

74/100
14 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Room

73/100
30 reviews

Clean, large rooms with awesome beds and acceptable bathrooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Pool

62/100
8 reviews

Ordinary pool.

“24 hour pool” “Nice pool and hot tub” “Pool could have been cleaner”

Ranked top 10% by business travelers, with a score of 87

Good to know

  • Comfortable beds

    “The best night's sleep at a hotel” “Beds were very comfortable”

  • Near city centre

    “Very close to the city” “Walking distance from downtown”

  • Rather comfortable

    “AC worked great” “Very spacious hotel rooms”

  • Friendly service

    “Staffs were very welcoming” “Staff was friendly and helpful”

Review highlights

Service

95/100
22 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Bar

93/100
4 reviews

Bar is awesome.

“Free happy hour” “Coffee available” “Free beer”

Location

88/100
19 reviews

Great, central location with excellent parking.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Value

86/100
10 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Breakfast

83/100
14 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Room

78/100
23 reviews

Large, clean rooms with excellent beds.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Comfort

78/100
17 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Good to know

  • Near city centre

    “Very close to the city” “Walking distance from downtown”

  • Spacious rooms

    “Very spacious hotel rooms” “Large screen”

Review highlights

Cleanliness

89/100
5 reviews

Quite clean.

“Our stay clean and quiet comfy” “Bathrooms were clean” “Room was very comfortable and spotless”

Location

86/100
10 reviews

Near city centre in a great location.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Value

85/100
7 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Breakfast

83/100
7 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Room

81/100
9 reviews

Spacious rooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Comfort

81/100
7 reviews

Large, comfortable rooms.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Good to know

  • Near city centre

    “Very close to the city” “Walking distance from downtown”

  • Friendly service

    “Staffs were very welcoming” “Staff was friendly and helpful”

  • Accessible parking

    “Self parking was ample” “Parking on-site”

  • Spacious rooms

    “Very spacious hotel rooms” “Large screen”

Review highlights

Service

95/100
175 reviews

Service is professional and cheery, especially reception and housekeeping. Great hotel security.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

WiFi

94/100
12 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Fast wifi” “Free wifi”

Bar

91/100
19 reviews

Excellent bar with great prices.

“Free happy hour” “Coffee available” “Free beer”

Vibe

87/100
20 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish Hotel.

“Lots of activities” “Updated decor” “Remodeled lobby”

Location

86/100
144 reviews

Great location. Great accessibility by car with affordable parking. Near to the city centre with good shopping options nearby.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Breakfast

83/100
104 reviews

Great and affordable breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Room

76/100
195 reviews

Large, clean rooms with excellent beds. Run-down rooms and bad furniture, but reasonably clean bathrooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Comfort

75/100
101 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Pool

69/100
29 reviews

Ordinary pool.

“Nice pool and hot tub” “Nice pool” “Pool could have been cleaner”

Ranked top 28% by couples, with a score of 84

Good to know

  • Clean hotel facilities

    “Our stay clean and quiet comfy” “Clean facility”

  • Accessible parking

    “Self parking was ample” “Parking on-site”

  • Tasty breakfast

    “The best complimentary breakfast” “Enjoyed the hot breakfast in the morning”

  • Clean rooms

    “Bathrooms were clean” “Room was clean and nicely appointed”

Review highlights

Service

95/100
18 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Bar

93/100
4 reviews

Bar is awesome.

“Free happy hour” “Coffee available” “Free beer”

Breakfast

86/100
19 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Cleanliness

85/100
14 reviews

Clean hotel facilities. Clean rooms.

“Our stay clean and quiet comfy” “Bathrooms were clean” “Room was very comfortable and spotless”

Location

83/100
20 reviews

Great, central location with excellent parking.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Value

82/100
11 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Comfort

78/100
11 reviews

Large, comfortable rooms.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Room

76/100
26 reviews

Spacious and tidy rooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Pool

68/100
5 reviews

Ordinary pool.

“Pool is tiny” “Nice pool and hot tub” “Pool could have been cleaner”

Ranked top 42% by families, with a score of 80

Good to know

  • Accessible parking

    “Self parking was ample” “Parking on-site”

  • Clean rooms

    “Bathrooms were clean” “Room was clean and nicely appointed”

  • Great room

    “AC worked great” “Very spacious hotel rooms”

  • Fantastic service

    “Fantastic staff” “Excellent security”

Review highlights

Service

96/100
20 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Value

87/100
8 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Cleanliness

85/100
14 reviews

Clean rooms.

“Our stay clean and quiet comfy” “Bathrooms were clean” “Room was very comfortable and spotless”

Location

84/100
20 reviews

Great location and easy parking.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Breakfast

84/100
8 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Comfort

73/100
12 reviews

Large, comfortable rooms.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Room

72/100
26 reviews

Spacious, tidy rooms, with acceptable bathrooms.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Pool

62/100
8 reviews

Ordinary pool.

“Pool is small” “Nice pool and hot tub” “Pool could have been cleaner”

Ranked top 12% by business travelers, with a score of 87

Good to know

  • Comfortable beds

    “The best night's sleep at a hotel” “Beds were very comfortable”

  • Near city centre

    “Very close to the city” “Walking distance from downtown”

  • Rather comfortable

    “AC worked great” “Very spacious hotel rooms”

  • Spacious rooms

    “Very spacious hotel rooms” “Large screen”

Review highlights

Service

95/100
22 reviews

Friendly service.

“Fantastic staff” “Excellent security” “Staffs were very welcoming”

Bar

93/100
4 reviews

Bar is awesome.

“Free happy hour” “Coffee available” “Free beer”

Location

88/100
18 reviews

Near city centre in a great location.

“Shuttle to the convention centre was an unexpected bonus” “Self parking was ample” “Very close to the city”

Value

86/100
9 reviews

Best value for money.

“Shuttle to the convention centre was an unexpected bonus” “Complimentary water and cookies” “Free happy hour”

Breakfast

83/100
14 reviews

Tasty breakfast.

“The best complimentary breakfast” “Enjoyed the hot breakfast in the morning” “Good substantial breakfast”

Room

77/100
22 reviews

Large, clean rooms with excellent beds.

“AC worked great” “Very spacious hotel rooms” “Rooms are comfortable and affordable”

Comfort

77/100
16 reviews

Great sized rooms, very comfortable with wonderful beds.

“AC worked great” “Very spacious hotel rooms” “Our stay clean and quiet comfy”

Review Semantics by TrustYou

Customer Reviews of Best Western Downtown Inn & Suites

4.5 out of 5. Based on 299 guest reviews , Very Good

Property Description

Centrally Located, Contemporary hotel, Extra Large rooms (500 Sq feet), free parking on site, All non-smoking suites, pool and spa. Complimentary happy hours and Downtown shuttle. Great trip-advisory reviews. Personal service.

Details / Other Expenses

Check In: 2:00PM
Check Out: 11:00AM
Year of Last Renovation: 2011
Floors: 4
Rooms: 76
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 76
Handicap Rooms: 5
Suites: 50
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: Weekday complimentary happy hour 5-7pm
Policies / Expenses
Cancellation:
24 hours unless otherwise specified for groups or special occasions
Nightly Parking: 0
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 4.00%
City Tax: 7.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Voicemail

Airport & Shuttle Information

IAH - 25 Miles Hobby - 20 Miles

Local Shuttle Info: Local Weekday Shuttle Complimentary Taxi $6.00 for Downtown

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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