THE CUMBERLAND A GUOMAN HOTEL

Great Cumberland Place, London W1H7DL United Kingdom (GBR)
4.5 Star Hotel
51.51364-0.15904
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Average
3.5/ 5

Based on 4264 guest reviews

Show Guest Reviews
  • Fitness center on property
  • 1019 sleeping rooms in hotel
  • Hotel has 8 floors
  • Check in: 1500
  • Check out: 1200
  • Groups/Meetings rating of 6.5/10
  • 28 meeting rooms in property

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Room Types

Check RatesDeluxe Room 1 King Bed
Non-Smoking
Check RatesExecutive Double 1 Double Bed
Non-Smoking
Check RatesExecutive Double Room
Non-Smoking
Check RatesExecutive King 1 King Bed
Non-Smoking
Check RatesExecutive Room 1 King Bed
Non-Smoking
Check RatesExecutive Twin 2 Twin (Single) Beds
Non-Smoking
Check RatesExecutive Twin Room
Non-Smoking
Check RatesStandard Double 1 Double Bed
Non-Smoking
Check RatesStandard Double Room
Non-Smoking
Check RatesStandard Twin Room
Non-Smoking

Local Attractions

Marble Arch, Hyde Park, Oxford Street

Summary of Verified Reviews

Summary of 7,190 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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78
Good

Good boutique hotel. Close to Central London. Located near shopping areas and has easy access to public transportation. Warm service and cheap WiFi. Clean hotel facilities. Popular among solo travelers.

“Good business center” “Concierge staff helpful”

Good Overall Ranking Top 36% in city
Excellent Boutique Hotel Top 8% in city
Excellent Business Hotel Top 8% in city

Good to know

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Poor beds

    “Matress very soft” “Torn blanket”

Review highlights

Location

98/100
1346 reviews

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train. Great nearby restaurants and bars with excellent excursions.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

76/100
479 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

74/100
1246 reviews

Service staff are friendly and bar service is great, but housekeeping isn't good. Management and reception are decent and somewhat professional. Hotel security is not good. Room service is poor. Disorganized booking process. Bad restaurant service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

60/100
330 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean linen” “Wet carpet”

Vibe

55/100
357 reviews

Decent vibe. Relatively modern hotel. Entrance area is ok. Relatively friendly Atmosphere. Stylish Hotel. Hotel is relatively luxurious. Nice boutique hotel. Good for business people. Good choice for a city trip.

“Sumptious style” “Modern facilities” “Old towel”

WiFi

53/100
301 reviews

WiFi is good value.

“Free Internet” “Internet service not working” “Free WIFI in the room”

Value

52/100
372 reviews

Fairly good value for money. Free internet. Expensive breakfast. Expensive beverages. Normally priced restaurant.

“Gratis W-Lan” “Drinks over priced” “Paying for 2 rooms”

Bar

49/100
63 reviews

Overpriced, poor bar. Good bar service.

“Drinks over priced” “No drink” “Slow service in bar”

Room

39/100
1591 reviews

Old, run-down, acceptably clean rooms. Poor air conditioning and minibars in small rooms with no view. Poor furnishings, namely due to the kitchenettes, TV's and beds. Small rooms and dirty bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

34/100
917 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Noisy, cramped rooms and bathrooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 33% by couples, with a score of 78

Good to know

  • Beautiful architecture

    “Contemporary decor” “Next to a brick wall”

  • Bad view

    “No window view” “Without view”

  • Stylish Hotel

    “Next door to Marble” “Next to a brick wall”

  • Clean hotel facilities

    “Lobby clean” “Hotel is clean”

Review highlights

Location

98/100
460 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

75/100
194 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

75/100
425 reviews

Friendly, professional service, and decent reception, but bad housekeeping. Hotel security is not good. Room service is poor.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

60/100
118 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean sheets” “Clean linen”

Vibe

53/100
139 reviews

Decent vibe. Hotel is outdated. Entrance area is ok. Relatively friendly Atmosphere. Stylish Hotel. Hotel is relatively luxurious.

“Modern facilities” “Noisy lift” “Upset last stay”

WiFi

52/100
76 reviews

WiFi is good value.

“Free Wi-fi” “Free Internet” “Fast wifi”

Amenities

50/100
105 reviews

Crummy buildings and a so-so entrance area. Beautiful architecture. Pleasant hotel grounds.

“Executive room was small” “Noisy lift” “No roof top”

Value

48/100
129 reviews

Poor value for money. Free internet. Expensive breakfast.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Bar

44/100
21 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

38/100
587 reviews

Old, run-down, acceptably clean rooms. Small rooms with uncomfortable beds and furniture, and bad minibars. Small rooms and dirty bathrooms. No views, TV's and AC substandard.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
345 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Noisy, cramped rooms and bathrooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 29% by families, with a score of 78

Good to know

  • Small bathroom

    “Bathrooms also small” “Bathroom tiny”

  • Poor housekeeping

    “No housekeeping”

  • Bar is not good

    “Drinks over priced” “No drink”

  • Poor beds

    “Matress very soft” “Torn blanket”

Review highlights

Location

99/100
250 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Service

72/100
226 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Hotel security is not good.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

70/100
88 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Vibe

55/100
58 reviews

Decent vibe. Relatively modern hotel. Entrance area is ok. Relatively friendly Atmosphere. Stylish Hotel.

“Modern facilities” “Noisy lift” “Loud music”

WiFi

55/100
59 reviews

WiFi is good value.

“Fast wifi” “Free WIFI in the room” “Free wifi”

Cleanliness

52/100
65 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean sheets” “Clean linen”

Value

50/100
63 reviews

Poor value for money. Free internet. Expensive breakfast.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Bar

50/100
8 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

34/100
288 reviews

Rooms could use some maintenance and updating with bad furniture and subpar beds. Tiny rooms with no views and bad air conditioners and televisions. Small rooms and dirty bathrooms. Room cleanliness is acceptable.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
178 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Noisy, cramped rooms and bathrooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 34% by solo travelers, with a score of 76

Good to know

  • Good restaurants & bars in the area

    “Nightclub next door”

  • Disorganized booking process

  • Room service is poor

    “Room service over priced” “Worst room service experience”

  • Bad minibar

    “Fridge very small” “Noisy fridge”

Review highlights

Location

98/100
269 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

75/100
70 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

71/100
234 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Hotel security is not good. Room service is poor. Disorganized booking process.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

55/100
54 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean linen” “Stained carpet in room”

Vibe

54/100
72 reviews

Decent vibe. Relatively modern hotel. Entrance area is ok. Relatively friendly Atmosphere. Stylish Hotel.

“Booming music” “Modern facilities” “Noisy lift”

WiFi

52/100
73 reviews

WiFi is good value.

“Free Wi-fi” “Free Internet” “Poor mobile phone signal”

Value

51/100
81 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Gratis W-Lan” “Drinks over priced” “Paid for staying there”

Bar

49/100
12 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

31/100
304 reviews

Old, run-down, acceptably clean rooms. Filthy bathrooms and bad beds, furniture, and TVs. Poor air conditioning and minibars in small rooms with no view.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

26/100
171 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 20% by business travelers, with a score of 78

Good to know

  • Great location

    “Marvelous location” “Location was superb”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

Review highlights

Location

98/100
52 reviews

Great location. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Service

75/100
40 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

73/100
9 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

63/100
12 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

WiFi

52/100
9 reviews

Regular internet service.

“Gratis W-Lan” “Free Wi-fi” “No telephone signal”

Room

46/100
42 reviews

Tiny rooms with unacceptable bathrooms. Rooms are quite clean and beds are standard.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

37/100
21 reviews

Uncomfortable, small rooms, with decent beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Professional service

    “Knowledgeable staff” “Smooth check in”

  • Small bathroom

    “Bathrooms also small” “Bathroom tiny”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Noisy

    “Noisy AC” “Noisy fridge”

Review highlights

Location

98/100
41 reviews

Good location, close to public transport.

“Marvelous location” “Location was superb” “Location is superb”

Service

78/100
56 reviews

Reception is decent, with overall friendly and professional service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

73/100
22 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

56/100
9 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean linen” “Wet carpet”

Vibe

52/100
16 reviews

Decent vibe. Entrance area is ok. Relatively friendly Atmosphere.

“Spacious reception area” “Modern facilities” “Noisy lift”

WiFi

50/100
11 reviews

Regular internet service.

“Gratis W-Lan” “Wi fi available” “Free WIFI in the room”

Value

45/100
11 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Comfort

39/100
43 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Room

36/100
67 reviews

Neglected, cramped rooms with small bathrooms. Okay beds and acceptably clean rooms, but poor TV's and furniture.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Ranked top 32% by couples, with a score of 74

Good to know

  • Average hotel building

    “Executive room was small” “Noisy lift”

  • Poor value for money

    “Drinks over priced” “Charged me more for the stay”

  • Professional service

    “Knowledgeable staff” “Smooth check in”

  • Noisy

    “Noisy AC” “Noisy fridge”

Review highlights

Location

97/100
17 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

76/100
23 reviews

Reception is decent, with overall friendly and professional service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

75/100
6 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Vibe

52/100
9 reviews

Decent vibe.

“Modern facilities” “Not much atmosphere” “Noisy lift”

Amenities

50/100
6 reviews

Hotel building is alright, but amenities are lacking.

“Executive room was small” “Noisy lift” “No roof top”

Value

47/100
5 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Room

38/100
26 reviews

Rooms are small and bathrooms were inadequate but beds are alright.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

37/100
19 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 48% by families, with a score of 73

Good to know

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
10 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

73/100
10 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

68/100
7 reviews

Breakfast is average.

“Excellent buffet breakfast” “Coffee cup stained” “Fantastic breakfast buffet”

WiFi

51/100
5 reviews

Regular internet service.

“Free Wi-fi” “USER FRIENDLY WIFI” “Free wifi”

Room

34/100
16 reviews

Small rooms with poor beds.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

34/100
12 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 35% by solo travelers, with a score of 74

Good to know

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Great location

    “Marvelous location” “Location was superb”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
6 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

74/100
8 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

36/100
10 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Good to know

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Poorly-maintained rooms

    “Television was not working” “Fan didn't work”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

Review highlights

Location

98/100
796 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

76/100
273 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

70/100
848 reviews

Friendly, decently professional service, and so-so bar service. Decent reception but poorly managed. Horrible housekeeping and restaurant service. Hotel security is not good. Room service is poor. Disorganized booking process.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

59/100
242 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean linen” “Stained carpet in room”

Vibe

57/100
226 reviews

Decent vibe. Relatively modern hotel. Entrance area is ok. Relatively friendly Atmosphere. Stylish Hotel. Hotel is relatively luxurious.

“Modern facilities” “Old towel” “Upset last stay”

WiFi

51/100
202 reviews

WiFi is good value.

“Fast wifi” “Free WIFI in the room” “Free wifi”

Bar

44/100
43 reviews

Overpriced, poor bar. Bar service is acceptable.

“Drinks over priced” “No drink” “Slow service in bar”

Room

40/100
978 reviews

Rooms are outdated and badly-maintained, with poor kitchenettes. Okay beds and acceptably clean rooms, but poor TV's and furniture. Poor air conditioning and minibars in small rooms with no view. Small rooms and dirty bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
502 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 33% by couples, with a score of 78

Good to know

  • Bad view

    “No window view” “Without view”

  • Small bathroom

    “Bathrooms also small” “Bathroom tiny”

  • Wonderful sightseeing

    “Nearby museums” “City tours nearby”

  • Poor housekeeping

    “No housekeeping”

Review highlights

Location

100/100
269 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

77/100
118 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

72/100
294 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Hotel security is not good.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

60/100
86 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean linen” “Wet carpet”

Vibe

57/100
90 reviews

Decent vibe. Hotel is outdated. Entrance area is ok. Stylish Hotel. Relatively friendly Atmosphere. Hotel is relatively luxurious.

“Spacious reception area” “Modern facilities” “Noisy lift”

Value

54/100
84 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Gratis W-Lan” “Drinks over priced” “Charged me more for the stay”

Amenities

51/100
68 reviews

Crummy buildings and a so-so entrance area. Beautiful architecture.

“Modern facilities” “Contemporary decor” “Lobby clean”

WiFi

51/100
51 reviews

WiFi is good value.

“Gratis W-Lan” “Internet service not working” “Free WIFI in the room”

Bar

45/100
13 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

40/100
354 reviews

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Small rooms and dirty bathrooms. No views, bad A/C, TV's and furniture.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
184 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 38% by solo travelers, with a score of 74

Good to know

  • Good restaurants & bars in the area

    “Nightclub next door”

  • Bad minibar

    “Fridge very small” “Noisy fridge”

  • Disorganized booking process

  • Room service is poor

    “Room service over priced” “Worst room service experience”

Review highlights

Location

98/100
181 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

75/100
46 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

68/100
182 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Hotel security is not good. Room service is poor. Disorganized booking process.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Vibe

56/100
48 reviews

Decent vibe. Entrance area is ok. Relatively modern hotel. Relatively friendly Atmosphere. Stylish Hotel.

“Modern facilities” “Old towel” “Noisy lift”

Value

53/100
70 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Gratis W-Lan” “Drinks over priced” “Charged me more for the stay”

Cleanliness

53/100
44 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean sheets” “Clean linen”

WiFi

53/100
59 reviews

WiFi is good value.

“Free Wi-fi” “Free Internet” “Wi-fi not working”

Bar

48/100
9 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

32/100
217 reviews

Bad minibars in old, poorly-maintained rooms. Small, somewhat clean rooms with bad A/C and beds. Terrible TVs and furniture with filthy bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

29/100
112 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 28% by families, with a score of 77

Good to know

  • Bar is not good

    “Drinks over priced” “No drink”

  • Old rooms

    “Old towel” “Old bed”

  • Dirty bathroom

    “Sink stunk” “Bathroom smelly”

  • Wonderful sightseeing

    “Nearby museums” “City tours nearby”

Review highlights

Location

99/100
137 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

72/100
40 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

72/100
140 reviews

Friendly, more-or-less professional service, and so-so reception. Hotel security is not good.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Vibe

55/100
33 reviews

Decent vibe. Relatively modern hotel. Entrance area is ok. Stylish Hotel. Relatively friendly Atmosphere.

“Modern facilities” “Upset last stay” “Old toilet”

Cleanliness

54/100
39 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Lobby clean” “Clean sheets” “Clean linen”

WiFi

53/100
34 reviews

WiFi is good value.

“Free Wi-fi” “Free Internet” “Wi-fi not working”

Bar

49/100
7 reviews

Bar is not good.

“Drinks over priced” “No drink” “Slow service in bar”

Room

36/100
158 reviews

Cramped, badly-maintained rooms with bad beds and A/C. Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Room cleanliness is acceptable.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
82 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 27% by business travelers, with a score of 76

Good to know

  • Great location

    “Marvelous location” “Location was superb”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

97/100
34 reviews

Great location near lots of shopping.

“Marvelous location” “Location was superb” “Location is superb”

Service

75/100
31 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

74/100
4 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

Vibe

56/100
5 reviews

Decent vibe.

“Spacious lobby” “Modern facilities” “Noisy lift”

WiFi

52/100
8 reviews

Regular internet service.

“Free Wi-fi” “No telephone signal” “Free wifi”

Room

47/100
29 reviews

Small but clean enough rooms, with terrible bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

37/100
11 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Poor beds

    “Matress very soft” “Torn blanket”

Review highlights

Location

98/100
21 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

78/100
16 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

76/100
23 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

WiFi

57/100
6 reviews

Regular internet service.

“Gratis W-Lan” “Free WIFI in the room” “Good WiFi service”

Vibe

57/100
4 reviews

Decent vibe.

“Modern facilities” “Old towel” “Loud music”

Room

40/100
26 reviews

Small rooms with poor beds.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

38/100
15 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 18% by couples, with a score of 80

Good to know

  • Great location

    “Marvelous location” “Location was superb”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

Review highlights

Location

98/100
10 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

77/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

75/100
10 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

39/100
12 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

36/100
5 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 47% by solo travelers, with a score of 75

Good to know

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Service

74/100
3 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

40/100
5 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

34/100
4 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 53% by families, with a score of 74

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Room

42/100
4 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Good to know

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

98/100
9 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Room

34/100
9 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

30/100
6 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 38% by couples, with a score of 77

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

Review highlights

Location

98/100
8 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Room

35/100
6 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
4 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Average beds

    “Matress very soft” “Torn blanket”

Review highlights

Location

95/100
12 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

73/100
15 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

72/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Vibe

53/100
6 reviews

Decent vibe.

“Booming music” “Modern facilities” “Old towel”

Room

42/100
21 reviews

Bad rooms with subpar beds.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

39/100
14 reviews

Not very comfortable, with bad beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 29% by couples, with a score of 78

Good to know

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Service

69/100
6 reviews

Service is adequate.

“Excellent breakfast service” “Excellent front desk” “Excellent security”

Room

34/100
6 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Ranked top 8% by families, with a score of 86

Good to know

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Average beds

    “Matress very soft” “Torn blanket”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Room

46/100
8 reviews

Rooms are subpar, but beds are decent.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

41/100
7 reviews

Okay beds but not comfortable overall.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Great shopping

    “Excellent place for shopping” “Oxford St shops right on your doorstep”

  • Wonderful sightseeing

    “Nearby museums” “City tours nearby”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

100/100
105 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Service

78/100
75 reviews

Reception is decent, with overall friendly and professional service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

76/100
38 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

61/100
24 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Lobby clean” “Clean linen” “Stained carpet in room”

WiFi

56/100
10 reviews

Regular internet service.

“Free WIFI in the room” “Poor WIFI access from the room” “Free wifi”

Value

53/100
17 reviews

Fairly good value for money.

“Gratis W-Lan” “Drinks over priced” “High room price”

Room

47/100
98 reviews

Unacceptable bathrooms and beds in small and badly maintained rooms. Fairly clean, decent rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

40/100
63 reviews

Small, uncomfortable rooms with bad beds and too much noise.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 33% by couples, with a score of 74

Good to know

  • Average beds

    “Matress very soft” “Torn blanket”

  • Noisy

    “Noisy AC” “Noisy fridge”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

Review highlights

Location

98/100
27 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

76/100
15 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

72/100
19 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Cleanliness

60/100
11 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

Vibe

55/100
9 reviews

Decent vibe.

“Sumptious style” “Modern facilities” “Old towel”

Room

43/100
35 reviews

Fairly clean rooms, though small with uncomfortable beds and poor bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

37/100
23 reviews

Small, uncomfortable rooms with bad beds and too much noise.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 39% by families, with a score of 74

Good to know

  • Great shopping

    “Excellent place for shopping” “Oxford St shops right on your doorstep”

  • Professional service

    “Knowledgeable staff” “Smooth check in”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

Review highlights

Location

98/100
20 reviews

Great location near lots of shopping.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
19 reviews

Service is professional and friendly.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

77/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

56/100
5 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

Value

51/100
6 reviews

Fairly good value for money.

“Gratis W-Lan” “Best rate” “Drinks over priced”

Room

39/100
15 reviews

Small and somewhat dirty rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
11 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 24% by business travelers, with a score of 81

Good to know

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
11 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

74/100
4 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Vibe

59/100
5 reviews

Decent vibe.

“Modern facilities” “Old towel” “Noisy lift”

Room

38/100
9 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

34/100
8 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 22% by solo travelers, with a score of 79

Good to know

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Great location

    “Marvelous location” “Location was superb”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
12 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

75/100
9 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

42/100
9 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Good to know

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Poor beds

    “Matress very soft” “Torn blanket”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

Review highlights

Location

98/100
26 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

79/100
13 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

78/100
17 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

WiFi

59/100
5 reviews

Regular internet service.

“Free Wi-fi” “USER FRIENDLY WIFI” “Free wifi”

Vibe

56/100
5 reviews

Decent vibe.

“Sumptious style” “Spacious reception area” “Modern facilities”

Value

50/100
5 reviews

Fairly good value for money.

“Gratis W-Lan” “Drinks over priced” “Paid for staying there”

Room

41/100
26 reviews

Cramped rooms with below average beds and bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

35/100
16 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 36% by couples, with a score of 77

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

Review highlights

Location

97/100
8 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

78/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

77/100
6 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

40/100
12 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

35/100
6 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 48% by solo travelers, with a score of 74

Good to know

  • Great location

    “Marvelous location” “Location was superb”

Review highlights

Location

98/100
5 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Good to know

  • Poor housekeeping

    “No housekeeping”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Poor beds

    “Matress very soft” “Torn blanket”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

Review highlights

Location

98/100
149 reviews

Great location near shopping and public transport.

“Marvelous location” “Location was superb” “Location is superb”

Service

76/100
86 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

74/100
21 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

61/100
15 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean linen” “Stained carpet in room”

Amenities

51/100
28 reviews

Crummy buildings and a so-so entrance area.

“Modern facilities” “Lobby clean” “Executive room was small”

Vibe

48/100
39 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere. Entrance area is ok. Hotel is relatively luxurious.

“Noisy lift” “Upset last stay” “Old toilet”

WiFi

44/100
35 reviews

Bad internet service.

“Internet service not working” “Wi-fi not working” “Lack of WLAN”

Value

42/100
21 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Comfort

10/100
152 reviews

Noisy room lacking in comfort. Small rooms, with uncomfortable beds and tiny bathrooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Room

9/100
194 reviews

Uncomfortable beds and old, run-down rooms. Small rooms with tiny bathrooms, acceptably clean.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Ranked top 20% by couples, with a score of 74

Good to know

  • Average hotel building

    “Executive room was small” “Noisy lift”

  • Hotel is outdated

    “Old towel” “Old bed”

  • Poor value for money

    “Drinks over priced” “Charged me more for the stay”

  • Poor beds

    “Matress very soft” “Torn blanket”

Review highlights

Location

98/100
43 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

78/100
24 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

76/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Vibe

50/100
10 reviews

Decent vibe. Hotel is outdated.

“Modern facilities” “Old towel” “Upset last stay”

WiFi

46/100
6 reviews

Bad internet service.

“Internet service not working” “Wi-fi not working” “Lack of WLAN”

Value

45/100
7 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Room

25/100
61 reviews

Cramped rooms with below average beds and bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

23/100
51 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 11% by families, with a score of 77

Good to know

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Poor housekeeping

    “No housekeeping”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

Review highlights

Location

98/100
29 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

73/100
21 reviews

Friendly service, but housekeeping was not so good.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

71/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

WiFi

52/100
7 reviews

Regular internet service.

“Great wi fi connection” “Free WIFI in the room” “Free wifi”

Vibe

48/100
7 reviews

Poor vibe.

“Noisy lift” “Upset last stay” “Old toilet”

Value

45/100
6 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Room

27/100
45 reviews

Cramped rooms with below average beds and bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

26/100
36 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 7% by solo travelers, with a score of 73

Good to know

  • Hotel is outdated

    “Old towel” “Old bed”

  • Average hotel building

    “Executive room was small” “Noisy lift”

  • Bad internet service

    “Internet service not working” “Wi-fi not working”

  • Poor vibe

    “Noisy lift” “Upset last stay”

Review highlights

Location

98/100
40 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

76/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

74/100
13 reviews

Average reception, but good overall service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Vibe

52/100
11 reviews

Decent vibe. Hotel is outdated.

“Modern facilities” “Old towel” “Noisy lift”

WiFi

49/100
7 reviews

Bad internet service.

“Internet service not working” “Wi-fi not working” “Lack of WLAN”

Room

28/100
42 reviews

Cramped rooms with below average beds and bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

26/100
33 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Noisy

    “Noisy AC” “Noisy fridge”

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Poor beds

    “Matress very soft” “Torn blanket”

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

98/100
21 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

76/100
13 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

71/100
13 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Value

51/100
5 reviews

Fairly good value for money.

“Gratis W-Lan” “Drinks over priced” “Paid for staying there”

Room

39/100
15 reviews

Small rooms with poor beds.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

35/100
11 reviews

Small, uncomfortable rooms with bad beds and too much noise.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 24% by families, with a score of 82

Good to know

  • Noisy

    “Noisy AC” “Noisy fridge”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Great location

    “Marvelous location” “Location was superb”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

Review highlights

Location

98/100
6 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

67/100
5 reviews

Service is adequate.

“Excellent breakfast service” “Staff excellent” “Excellent security”

Comfort

37/100
3 reviews

Noisy room lacking in comfort.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 73% by couples, with a score of 73

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

Review highlights

Location

98/100
8 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
5 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

37/100
7 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
5 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Great shopping

    “Excellent place for shopping” “Oxford St shops right on your doorstep”

  • Poor bathroom

    “Missing bath towels” “Old toilet”

  • Poorly-maintained rooms

    “Television was not working” “Fan didn't work”

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

98/100
40 reviews

Great location near lots of shopping.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
26 reviews

Friendly service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

73/100
23 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

58/100
12 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

WiFi

56/100
9 reviews

Regular internet service.

“Wi fi available” “Free Internet” “Free WIFI in the room”

Value

53/100
5 reviews

Fairly good value for money.

“Gratis W-Lan” “Best rate” “Drinks over priced”

Room

47/100
36 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are quite clean and beds are standard.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

43/100
22 reviews

Uncomfortable, small rooms, with decent beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 29% by couples, with a score of 76

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Great location

    “Marvelous location” “Location was superb”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

Review highlights

Location

97/100
18 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

74/100
9 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

74/100
9 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Food

60/100
4 reviews

Food is all right.

“Huge buffet” “Expensive meals” “Club sandwich spoiled”

WiFi

55/100
5 reviews

Regular internet service.

“Gratis W-Lan” “Free WIFI in the room” “WIFI NOT WORKING”

Room

41/100
17 reviews

Rooms and bathrooms are lacking, although beds are somewhat comfortable.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

38/100
10 reviews

Okay beds but not comfortable overall.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 12% by families, with a score of 83

Good to know

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

Review highlights

Location

98/100
10 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
5 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

73/100
7 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Cleanliness

55/100
4 reviews

Room cleanliness is acceptable.

“Lobby clean” “Clean sheets” “Clean linen”

Room

40/100
8 reviews

Clean enough, but thoroughly unpleasant, rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

37/100
5 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Professional service

    “Knowledgeable staff” “Smooth check in”

  • Wonderful sightseeing

    “Nearby museums” “City tours nearby”

  • Great shopping

    “Excellent place for shopping” “Oxford St shops right on your doorstep”

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

99/100
23 reviews

Great location. Good shopping and sightseeing.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
15 reviews

Service is professional and friendly.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

77/100
6 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Food

70/100
5 reviews

Food is all right.

“Huge buffet” “Expensive meals” “Club sandwich spoiled”

Room

45/100
18 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

40/100
12 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 40% by couples, with a score of 84

Good to know

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Small rooms

    “Very little closet space” “Very small ironing board”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

Review highlights

Location

98/100
8 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

79/100
5 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

47/100
5 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

43/100
5 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Friendly service

    “Attentive staff” “Concierge staff helpful”

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

93/100
10 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

78/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

70/100
8 reviews

Service is average, but very friendly.

“Excellent breakfast service” “Excellent concierge service” “Excellent security”

Amenities

55/100
4 reviews

Ordinary amenities.

“Lobby clean” “Executive room was small” “Noisy lift”

Vibe

53/100
3 reviews

Decent vibe.

“Modern facilities” “Old towel” “Not much atmosphere”

Room

43/100
7 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

39/100
5 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Professional service

    “Knowledgeable staff” “Smooth check in”

  • Free internet

    “Gratis W-Lan” “Free Wi-fi”

  • Poor beds

    “Matress very soft” “Torn blanket”

  • Bad furniture

    “Very little closet space” “Stained carpet in room”

Review highlights

Location

97/100
37 reviews

Good location, close to public transport.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
27 reviews

Service is professional and friendly.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

76/100
19 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

WiFi

54/100
8 reviews

WiFi is good value.

“Gratis W-Lan” “Free WIFI in the room” “Did not work wifi signal”

Value

50/100
15 reviews

Poor value for money. Free internet.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Room

37/100
49 reviews

Small rooms, bad furniture and beds, and unpleasant bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
28 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 46% by couples, with a score of 71

Good to know

  • Poor beds

    “Matress very soft” “Torn blanket”

  • Fairly good value for money

    “Drinks over priced” “Charged me more for the stay”

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Professional service

    “Knowledgeable staff” “Smooth check in”

Review highlights

Location

97/100
15 reviews

Good location, close to public transport.

“Marvelous location” “Location was superb” “Location is superb”

Service

77/100
11 reviews

Professional service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Breakfast

76/100
8 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Value

47/100
7 reviews

Poor value for money.

“Drinks over priced” “Charged me more for the stay” “Ridiculous bar prices”

Room

37/100
21 reviews

Cramped rooms with below average beds and bathrooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

33/100
13 reviews

Uncomfortable, cramped rooms, with poor beds.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 45% by families, with a score of 73

Good to know

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Great location

    “Marvelous location” “Location was superb”

Review highlights

Location

98/100
7 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

73/100
5 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

41/100
10 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
5 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 15% by solo travelers, with a score of 82

Good to know

  • Great location

    “Marvelous location” “Location was superb”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
8 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Room

38/100
6 reviews

Room is not nice.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

35/100
5 reviews

Uncomfortable.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Good to know

  • Small rooms

    “Very little closet space” “Very small ironing board”

Review highlights

Location

98/100
40 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

79/100
9 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

77/100
21 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

WiFi

57/100
6 reviews

Regular internet service.

“Free Wi-fi” “No telephone signal” “Free wifi”

Value

53/100
8 reviews

Fairly good value for money.

“Gratis W-Lan” “Drinks over priced” “Charged me more for the stay”

Room

45/100
36 reviews

Small and somewhat dirty rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

34/100
24 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 32% by couples, with a score of 79

Good to know

  • Tasty breakfast

    “Excellent buffet breakfast” “Delicious breakfast”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

Review highlights

Location

98/100
21 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Breakfast

77/100
5 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Delicious breakfast” “Fantastic breakfast buffet”

Service

76/100
10 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Value

51/100
6 reviews

Fairly good value for money.

“Gratis W-Lan” “Drinks over priced” “Paid for staying there”

Room

42/100
20 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

31/100
14 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Ranked top 51% by families, with a score of 81

Good to know

  • Great location

    “Marvelous location” “Location was superb”

  • Room is not nice

    “Malfunctioning aircondition” “Torn blanket”

  • Fantastic service

    “Fabulous staff” “Excellent breakfast service”

  • Uncomfortable

    “Fan didn't work” “Very small ironing board”

Review highlights

Location

98/100
12 reviews

Great location.

“Marvelous location” “Location was superb” “Location is superb”

Service

75/100
7 reviews

Fantastic service.

“Fabulous staff” “Excellent breakfast service” “Excellent security”

Room

44/100
10 reviews

Small rooms.

“Malfunctioning aircondition” “Torn blanket” “Stained carpet in room”

Comfort

38/100
6 reviews

Small and uncomfortable rooms.

“Fan didn't work” “Very small ironing board” “Malfunctioning aircondition”

Review Semantics by TrustYou

Customer Reviews of The Cumberland a Guoman Hotel

3.5 out of 5.Based on 4264 guest reviews, Average

Details / Other Expenses

Check In:1500
Check Out:1200
Floors:8
Rooms:1019
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:1019
Handicap Rooms:
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:28 View Spaces
Meeting Space:1915 sq. feet
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Policies / Expenses
Total Taxes:20.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax:20.00 VAT % Inclusive
Audio Visual Tax: 0.00%
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

London Heathrow is 11 miles away or cost £50 one-way by taxi

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

£18 but £12 if you purchase a voucher from reception

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Meeting Rooms and Banquet Rooms at The Cumberland a Guoman Hotel

Below are the meeting, banquet, conference and event spaces at The Cumberland a Guoman Hotel.

Feel free to use the The Cumberland a Guoman Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in London event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Aqua Zone 124 x 20 x 8452--/----16--812--/--20----
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Aqua Zone 1

One of nine meeting rooms in the Aqua zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 20 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Aqua 1 is ideal for board meetings, interview panels or private dining and offers the latest in AV technology and BT Openzone wireless internet access
Room Type:
General Meeting Room
Total Size:
452 Sq. Feet
Dimensions:
24 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
8
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
Aqua Zone 228 x 17 x 8581--/----16--1015--/--20----
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Aqua Zone 2

The Aqua Zone comprises nine smaller, more intimate meeting rooms within the dedicated conference facilities at The Cumberland hotel, London. This comfortable, air-conditioned room is ideal for board meetings, interviews and other events for up to 15 people; you also have full use of the Aqua zone’s break-out areas, and a choice of refreshment and dining options.
Room Type:
General Meeting Room
Total Size:
581 Sq. Feet
Dimensions:
28 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 321 x 17 x 836612/----9--912--/--1510--
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Aqua Zone 3

This welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 15 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Aqua 3 is ideal for board meetings, interview panels or private dining, and makes a memorable setting for any event. Our experienced and professional team will take care of every detail, as you would expect from one of the best London conference venues.
Room Type:
General Meeting Room
Total Size:
366 Sq. Feet
Dimensions:
21 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
8
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 426 x 17 x 8473--/--1825--2220--/--35----
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Aqua Zone 4

One of nine meeting rooms in the Aqua zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 30 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Allow our experienced and professional team to take care of every detail, as you would expect from one of the best London conference venues
Room Type:
General Meeting Room
Total Size:
473 Sq. Feet
Dimensions:
26 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 525 x 17 x 8430--/--1515171512--/--1515--
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Aqua Zone 5

The Aqua Zone comprises nine smaller, more intimate meeting rooms within the dedicated conference facilities at The Cumberland hotel, London. This comfortable, air-conditioned room is ideal for board meetings, interviews and other events for up to 15 people; you also have full use of the Aqua zone’s break-out areas, and a choice of refreshment and dining options.Aqua 5 is ideal for board meetings, interview panels or private dining, and makes a memorable setting for any event.
Room Type:
General Meeting Room
Total Size:
430 Sq. Feet
Dimensions:
25 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 634 x 16 x 845226/--2624242226--/--50----
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Aqua Zone 6

The Aqua Zone comprises nine meeting rooms within the dedicated conference facilities at The Cumberland hotel. This comfortable, air-conditioned room is ideal for presentations, training seminars and other events for up to 50 people; you also have full use of the Aqua zone’s break-out areas, and a choice of refreshment and dining options.
Room Type:
General Meeting Room
Total Size:
452 Sq. Feet
Dimensions:
34 x 16 x 8 Ft.
Floor Level:
1 Below Ground
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 739 x 17 x 864524/--2730172226--/--5040--
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Aqua Zone 7

One of nine meeting rooms in the Aqua zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 50 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Aqua 7 is an ideal venue for product launches, presentations, training seminars and larger meetings, and offers the latest in AV technology and BT Openzone wireless internet access
Room Type:
General Meeting Room
Total Size:
645 Sq. Feet
Dimensions:
39 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 824 x 22 x 854935/--2724181514--/--4035--
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Aqua Zone 8

The Aqua Zone comprises nine smaller, more intimate meeting rooms within the dedicated conference facilities at The Cumberland hotel, London. This comfortable, air-conditioned room is ideal for board meetings, interviews and other events for up to 40 people; you also have full use of the Aqua zone’s break-out areas, and a choice of refreshment and dining options.
Room Type:
General Meeting Room
Total Size:
549 Sq. Feet
Dimensions:
24 x 22 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Aqua Zone 932 x 16 x 853822/--18------22--/--4015--
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Aqua Zone 9

One of nine meeting rooms in the Aqua zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 40 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Let our experienced and professional team take care of every detail, as you would expect from one of the best London conference venues.
Room Type:
General Meeting Room
Total Size:
538 Sq. Feet
Dimensions:
32 x 16 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Ocean Room73 x 57 x 134454288/--180185725756--/--320400--
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Ocean Room

The largest event room at The Cumberland hotel, The Ocean Room takes its name from the unique ‘wave-form’ ceiling, a striking piece of design that’s made this one of the most desirable contemporary wedding venues near Marble Arch. The Ocean Room also has ‘light walls’ that you can match to your wedding’s colour scheme.The Ocean Room, which is licensed for civil ceremonies, can accommodate up to 400 guests in air-conditioned comfort. Our Conference & Banqueting facilities are separate from the main hotel, so you have complete privacy. And with a huge range of dining options available, plus over 1,000 bedrooms and suites in The Cumberland hotel itself, we have everything you need to make your big day perfect
Room Type:
General Meeting Room
Total Size:
4454 Sq. Feet
Dimensions:
73 x 57 x 13 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 122 x 18 x 843012/--1012----12--/--1515--
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Blue Zone 1

One of nine meeting rooms in the Blue zone, this airy, welcoming meeting room at The Cumberland Hotel can comfortably accommodate up to15 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Blue 1 ideal for board meetings, interview panels or private dining, and offers the latest in AV technology and BT Openzone wireless internet access.
Room Type:
General Meeting Room
Total Size:
430 Sq. Feet
Dimensions:
22 x 18 x 8 Ft.
Floor Level:
1 Below Ground
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 250 x 28 x 81377120/--6340423732--/--110120--
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Blue Zone 2

This comfortable meeting room, one of nine within the Blue zone, is suitable for meetings and events for up to120 people, making it presentations, receptions, training seminars and larger meetings. As with all our meeting rooms at The Cumberland hotel, it’s fully air-conditioned, and equipped with the latest AV and wireless broadband technology.
Room Type:
General Meeting Room
Total Size:
1377 Sq. Feet
Dimensions:
50 x 28 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 343 x 28 x 8123732/--5445--2732--/--72----
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Blue Zone 3

One of nine meeting rooms in the Blue zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 90 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Blue 3 is ideal for presentations, training seminars and larger meetings, and makes a memorable setting for any event. Our experienced and professional team will take care of every detail, as you would expect from one of the best London conference venues.
Room Type:
General Meeting Room
Total Size:
1237 Sq. Feet
Dimensions:
43 x 28 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 443 x 22 x 888232/--3630242128--/--5050--
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Blue Zone 4

This comfortable meeting room at The Cumberland hotel, London, one of nine within the Blue zone, is suitable for meetings and events for up to 50 people. With air-conditioning, the latest AV and wireless broadband technology, and a superb choice of refreshment and dining options available, it’s a venue to impress and inspire. Enjoy the best of London conference venues as our experienced and professional team takes care of every detail.
Room Type:
General Meeting Room
Total Size:
882 Sq. Feet
Dimensions:
43 x 22 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 3&451 x 43 x 82130150/--7280564436--/--100150--
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Blue Zone 3&4

Room Type:
General Meeting Room
Total Size:
2130 Sq. Feet
Dimensions:
51 x 43 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
2
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 522 x 23 x 852712/--1818221412--/--3030--
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Blue Zone 5

One of nine meeting rooms in the Blue zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 30 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Blue 5 is ideal for board meetings, interview panels or private dining and offers the latest in AV technology and BT Openzone wireless internet access.
Room Type:
General Meeting Room
Total Size:
527 Sq. Feet
Dimensions:
22 x 23 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 619 x 20 x 856512/--916141210--/--2425--
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Blue Zone 6

This comfortable meeting room, one of nine within the Blue zone, is suitable for meetings and events for up to 25 people. As with all our meeting rooms at The Cumberland hotel, it’s fully air-conditioned, and equipped with the latest AV and wireless broadband technology.
Room Type:
General Meeting Room
Total Size:
565 Sq. Feet
Dimensions:
19 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 733 x 15 x 8538--/----------20--/--------
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Blue Zone 7

One of nine meeting rooms in the Blue zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 20 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Enjoy the best of London conference venues as our experienced and professional team takes care of every detail.
Room Type:
General Meeting Room
Total Size:
538 Sq. Feet
Dimensions:
33 x 15 x 8 Ft.
Floor Level:
1 Below Ground
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 825 x 17 x 860212/--98--1012--/--2015--
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Blue Zone 8

This comfortable meeting room, one of nine within the Blue zone, is suitable for meetings and events for up to 20 people. As with all our meeting rooms at this London conference venue, it’s fully air-conditioned, and equipped with the latest AV and wireless broadband technology.Blue 8 at The Cumberland hotel is ideal for board meetings, interview panels or private dining.
Room Type:
General Meeting Room
Total Size:
602 Sq. Feet
Dimensions:
25 x 17 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Blue Zone 926 x 22 x 860222/--2012--1022--/--2420--
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Blue Zone 9

Room Type:
General Meeting Room
Total Size:
602 Sq. Feet
Dimensions:
26 x 22 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 139 x 34 x 8135666/--5460404026--/--10080--
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Green Zone 1

Like all the meeting rooms within the Green zone at this London conference venue, this meeting room is air-conditioned and fully equipped with the latest AV and communications technology.Green 1 at The Cumberland hotel, London can be configured exactly as you want it for parties of up to 110 people, making it an ideal venue for product launches, presentations, training seminars and larger meetings.
Room Type:
General Meeting Room
Total Size:
1356 Sq. Feet
Dimensions:
39 x 34 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 234 x 15 x 848424/--2824--1512--/--3025--
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Green Zone 2

One of seven meeting rooms in the Green zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 30 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Green 2 at this London conference venue is ideal for board meetings, interview panels or private dining.
Room Type:
General Meeting Room
Total Size:
484 Sq. Feet
Dimensions:
34 x 15 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 326 x 20 x 855936/--3424--2216--/--40----
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Green Zone 3

Like all the meeting rooms within the Green zone at The Cumberland hotel, London, this meeting room is air-conditioned, fully equipped with the latest AV and communications technology, and can be configured exactly as you want it for parties of up to 40 people
Room Type:
General Meeting Room
Total Size:
559 Sq. Feet
Dimensions:
26 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 436 x 19 x 877420/--2715242420--/--3035--
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Green Zone 4

One of seven meeting rooms in the Green zone, this airy, welcoming meeting room at The Cumberland hotel can comfortably accommodate up to 45 people. And we really do mean ‘comfortably’, with air-conditioning, its own dedicated break-out areas and a superb choice of refreshment and dining options available. Allow our experienced and professional team to take care of every detail, as you would expect from one of the best London conference venues
Room Type:
General Meeting Room
Total Size:
774 Sq. Feet
Dimensions:
36 x 19 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • LAN Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 534 x 23 x 875348/--3630232020--/--5050--
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Green Zone 5

Like all the meeting rooms within the Green zone at The Cumberland hotel, this meeting room is air-conditioned, fully equipped with the latest AV and communications technology, and can be configured exactly as you want it for parties of up to 50 people, Green 5 is an ideal venue for product launches, presentations, training seminars and larger meetings.
Room Type:
General Meeting Room
Total Size:
753 Sq. Feet
Dimensions:
34 x 23 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 627 x 19 x 854822/--1815241414--/--30----
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Green Zone 6

Room Type:
General Meeting Room
Total Size:
548 Sq. Feet
Dimensions:
27 x 19 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
  • Sound System
Green Zone 734 x 19 x 867836/--2730242122--/--4540--
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Green Zone 7

Room Type:
General Meeting Room
Total Size:
678 Sq. Feet
Dimensions:
34 x 19 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Teleconferencing
  • Video Conference
  • Air Conditioning
W1 Private Dining17 x 7 x 8136--/7------------/--------
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W1 Private Dining

Room Type:
Restaurant / Lounge
Total Size:
136 Sq. Meters
Dimensions:
17 x 7 x 8 Meters
Floor Level:
Ground Level
Power Outlets:
1
Windows:
0
Natural Light?:
No
Built In Screens?
No
Built In Stage?
No
Amenities Available
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Air Conditioning
  • Sound System
Photo of W1 Private Dining

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