NH DEUSTO

Francisco Macia 9, Bilbao 48014 Spain (ESP)
3.0 Star Downtown Hotel
43.27053-2.94218
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Average
3.5/ 5

Based on 335 guest reviews

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  • 70 rooms in property
  • 9 floors in hotel
  • Check-in: 15.00
  • Check-out: 12.00
  • Groups & Meetings rating of 7.3/10
  • 3 conference rooms in property

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Room Types

Check Rates Advance Booking Rate Standard Room 1 Queen Bed Free WiFi
Non-Smoking
Check Rates Advance Booking Rate Standard Room 2 Twin Beds Free WiFi
Non-Smoking
Check Rates Double or Twin Room T100
Non-Smoking
Check Rates Double Standard
Non-Smoking
Check Rates Flexible Premium Breakfast Standard Room 1 Queen Bed Free WiFi
Non-Smoking
Check Rates Flexible Premium Breakfast Standard Room 2 Twin Beds Free WiFi
Non-Smoking
Check Rates Flexible Rate Standard Room 1 Queen Bed Free WiFi
Non-Smoking
Check Rates Flexible Rate Standard Room 2 Twin Beds Free WiFi
Non-Smoking
Check Rates Flexible with Breakfast Standard Room 1 Queen Bed Free WiFi
Non-Smoking
Check Rates Flexible with Breakfast Standard Room 2 Twin Beds Free WiFi
Non-Smoking
Check Rates Leisure
Non-Smoking
Check Rates Standard Double Room with 1 Double Bed
Non-Smoking
Check Rates Standard Room 1 Double or 2 Single Beds
Non-Smoking

Local Attractions

Guggemheim Museum Bellas artes Museum Euskalduna cogress Hall

Summary of Verified Reviews

Good to know

  • Expensive parking

  • Hotel is outdated

    “Old TV”

  • Poor access to parking

  • Professional service

    “Quick overnight stay”

Review highlights

Service

86/100
263 reviews

Professional service and good reception, but so-so housekeeping.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

77/100
291 reviews

Good location, close to public transport. Expensive, terrible parking. Great sightseeing and not far from the city centre. Reasonably accessible by car.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Cleanliness

62/100
71 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Overall tidy” “Pristine room” “Moldy bathroom”

Breakfast

61/100
91 reviews

Breakfast is decent but expensive.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

51/100
222 reviews

Rooms of average size, but spacious bathrooms, and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“Toiletries Noisy” “No air conditioner” “Quiet location”

Room

49/100
362 reviews

Rooms are of average size, but lacking maintenance and outdated and beds are below average. Bathrooms are large but dirty. Decent rooms and views. Substandard furniture, A/C, minibar and TV's.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

45/100
52 reviews

Old facilities. Decent hotel grounds and entrance area. Adequate terrace.

Value

40/100
130 reviews

Poor value for money. Expensive breakfast. Free internet.

“Paying for a coffee” “Hotel charged us”

Food

39/100
25 reviews

Food is not good.

“Does not provide food service for lunch” “No food”

Bar

33/100
16 reviews

Bar is not good.

“No tea/ coffee” “Paying for a coffee”

Vibe

33/100
91 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Entrance area is ok. Good for business people. Good choice for a city trip.

“Old TV”

WiFi

31/100
51 reviews

WiFi's cheap, but poor quality.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Ranked top 58% by couples, with a score of 76

Good to know

  • Bar is not good

    “No tea/ coffee” “Paying for a coffee”

  • Wonderful sightseeing

    “Convenient for exploring” “Close to Guggenheim museum”

  • Expensive breakfast

  • Clean hotel facilities

    “Overall tidy”

Review highlights

Service

84/100
106 reviews

Professional, friendly service, good reception, and decent housekeeping.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

75/100
104 reviews

Good location, close to public transport. Expensive, terrible parking. Medium distance to city centre.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

59/100
36 reviews

Breakfast is decent but expensive.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Cleanliness

59/100
25 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Overall tidy” “Clean rooms” “Room was stifling”

Comfort

50/100
89 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Amenities

49/100
20 reviews

Poor hotel buildings.

Room

45/100
146 reviews

Rooms need better maintenance with bad beds, furniture, and bathrooms. Rooms are okay size and cleanliness, but old, and the A/C is poor.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Food

41/100
10 reviews

Food is not good.

“Does not provide food service for lunch” “No food”

Value

39/100
53 reviews

Poor value for money. Expensive breakfast.

“Paying for a coffee” “Hotel charged us”

WiFi

32/100
13 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Bar

31/100
5 reviews

Bar is not good.

“No tea/ coffee” “Paying for a coffee”

Vibe

29/100
42 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Ranked top 68% by solo travelers, with a score of 74

Good to know

  • TV is not good

    “Old TV”

  • Bad internet service

    “Wifi network do not work” “Wifi connection was HORRIBLE”

  • Noisy

    “Toiletries Noisy” “Constant noise”

  • Food is not good

    “Does not provide food service for lunch” “No food”

Review highlights

Service

86/100
38 reviews

Friendly service and great reception.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

77/100
35 reviews

Great location. Expensive, terrible parking.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

61/100
19 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Amenities

48/100
6 reviews

Poor hotel buildings.

Comfort

46/100
35 reviews

Uncomfortable, noisy, average sized rooms with bad beds.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Room

41/100
50 reviews

Old, badly-kept rooms with poor beds and TV's. Average sized rooms.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

39/100
17 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Food

38/100
6 reviews

Food is not good.

“Does not provide food service for lunch” “No food”

Vibe

30/100
11 reviews

Poor vibe. Hotel is outdated.

“Old TV”

WiFi

26/100
12 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Ranked top 56% by families, with a score of 77

Good to know

  • Bad amenities

  • Poor access to parking

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

Review highlights

Service

84/100
16 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

79/100
22 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

60/100
6 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

55/100
16 reviews

Somewhat comfortable and acceptably sized rooms.

“Toiletries Noisy” “No air conditioner” “Quiet location”

Room

54/100
21 reviews

Average sized rooms.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

47/100
4 reviews

Bad amenities.

Value

41/100
8 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Ranked top 70% by business travelers, with a score of 78

Good to know

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

Review highlights

Service

84/100
9 reviews

Fantastic service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

80/100
9 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

65/100
5 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

54/100
7 reviews

Somewhat comfortable and acceptably sized rooms.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

51/100
10 reviews

Average sized rooms.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Review highlights

Location

80/100
5 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Room

53/100
5 reviews

Room is all right.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Good to know

  • Expensive breakfast

  • Great reception

  • Expensive parking

  • Poor access to parking

Review highlights

Service

89/100
25 reviews

Professional service and good reception.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

75/100
28 reviews

Great location. Expensive, terrible parking.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

62/100
14 reviews

Breakfast is decent but expensive.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

50/100
21 reviews

Uncomfortable, noisy, average sized rooms with bad beds.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Room

46/100
32 reviews

Outdated rooms with poor beds but adequately-sized.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

42/100
6 reviews

Poor hotel buildings.

Value

37/100
20 reviews

Poor value for money. Expensive breakfast.

“Paying for a coffee” “Hotel charged us”

Vibe

36/100
15 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Old TV”

Ranked top 52% by couples, with a score of 76

Good to know

  • Room is not nice

    “Coffee machine was not working” “Toiletries Noisy”

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

  • Hotel is outdated

    “Old TV”

Review highlights

Service

88/100
13 reviews

Friendly service and great reception.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

74/100
14 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

62/100
6 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

51/100
12 reviews

Comfortable enough, average sized rooms with bad beds.

“Toiletries Noisy” “No air conditioner” “Quiet location”

Room

46/100
21 reviews

Outdated rooms with poor beds but adequately-sized.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

39/100
9 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Vibe

36/100
10 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Good to know

  • Wonderful sightseeing

    “Convenient for exploring” “Close to Guggenheim museum”

  • Friendly service

    “Helpful staff” “Friendly hotel staff”

  • Close to public transport

    “A block from the tram stop” “Close to tram”

  • Poor access to parking

Review highlights

Service

88/100
63 reviews

Friendly service and great reception.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

83/100
63 reviews

Great location with excellent sightseeing. Hard to park, but close to public transport.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

63/100
19 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Cleanliness

62/100
24 reviews

Room cleanliness is acceptable.

“Overall tidy” “Pristine room” “Moldy bathroom”

Room

53/100
63 reviews

Fine room size and cleanliness. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

50/100
8 reviews

Poor hotel buildings.

Value

44/100
21 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Food

36/100
6 reviews

Food is not good.

“Does not provide food service for lunch” “No food”

WiFi

30/100
19 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Bar

28/100
5 reviews

Bar is not good.

“No tea/ coffee” “Paying for a coffee”

Ranked top 49% by couples, with a score of 83

Good to know

  • Poor beds

    “Beds were a bit too hard” “Terrible bed”

  • Poor value for money

    “Paying for a coffee” “Hotel charged us”

  • Poor access to parking

  • Bad internet service

    “Wifi network do not work” “Wifi connection was HORRIBLE”

Review highlights

Service

85/100
20 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

81/100
19 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

63/100
7 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Cleanliness

60/100
5 reviews

Room cleanliness is acceptable.

“Overall tidy” “Clean rooms” “Room was stifling”

Comfort

56/100
11 reviews

Comfortable enough, average sized rooms with bad beds.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

53/100
20 reviews

Fine room size and cleanliness. Beds and bathrooms not up to standard.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

42/100
9 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

WiFi

35/100
5 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Ranked top 66% by solo travelers, with a score of 78

Good to know

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Friendly service

    “Helpful staff” “Friendly hotel staff”

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

Review highlights

Service

87/100
12 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

78/100
10 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Room

47/100
10 reviews

Room is not nice.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Good to know

  • Hotel is outdated

    “Old TV”

  • Poor bathroom

    “Toiletries Noisy” “Lack of bathroom facilities”

  • Friendly service

    “Helpful staff” “Friendly hotel staff”

Review highlights

Service

84/100
11 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

76/100
11 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

62/100
9 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

56/100
10 reviews

Somewhat comfortable and acceptably sized rooms.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

54/100
20 reviews

Rooms are an okay size but the bathrooms are unacceptable.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

45/100
4 reviews

Bad amenities.

Value

42/100
4 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Vibe

31/100
6 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Ranked top 88% by couples, with a score of 74

Good to know

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

  • Friendly service

    “Helpful staff” “Friendly hotel staff”

Review highlights

Service

82/100
8 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

74/100
8 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Comfort

53/100
6 reviews

Comfortable.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

50/100
11 reviews

Room is not nice.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Review highlights

Room

50/100
4 reviews

Room is not nice.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Good to know

  • Hotel is outdated

    “Old TV”

  • Poor access to parking

  • Poor beds

    “Beds were a bit too hard” “Terrible bed”

  • Great reception

Review highlights

Service

85/100
19 reviews

Great service, especially at reception.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

78/100
26 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Medium distance to city centre.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Cleanliness

62/100
8 reviews

Room cleanliness is acceptable.

“Overall tidy” “Clean rooms” “Pristine room”

Breakfast

58/100
6 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

54/100
16 reviews

Somewhat comfortable and acceptably sized rooms. Noisy rooms and bad beds.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

49/100
26 reviews

Bad rooms with subpar beds. Fine room size and cleanliness.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Amenities

47/100
4 reviews

Bad amenities.

Value

36/100
6 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

WiFi

31/100
6 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Vibe

28/100
8 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Ranked top 87% by couples, with a score of 73

Good to know

  • Room is not nice

    “Coffee machine was not working” “Toiletries Noisy”

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

Review highlights

Service

87/100
5 reviews

Fantastic service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

76/100
11 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Comfort

52/100
4 reviews

Comfortable.

“Toiletries Noisy” “No air conditioner” “Quiet location”

Room

50/100
6 reviews

Room is all right.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Good to know

  • Friendly service

    “Helpful staff” “Friendly hotel staff”

Review highlights

Service

84/100
10 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

72/100
10 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

67/100
6 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Cleanliness

66/100
8 reviews

Room cleanliness is acceptable.

“Overall tidy” “Room was stifling” “Moldy bathroom”

Room

53/100
14 reviews

Fine room size and cleanliness.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Comfort

52/100
11 reviews

Somewhat comfortable and acceptably sized rooms.

“Toiletries Noisy” “Quiet location” “Large balcony”

Value

39/100
6 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

WiFi

30/100
4 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Ranked top 77% by couples, with a score of 73

Good to know

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

Review highlights

Service

80/100
3 reviews

Fantastic service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Review highlights

Location

77/100
3 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Room

53/100
5 reviews

Room is all right.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Good to know

  • Expensive parking

  • Hotel is outdated

    “Old TV”

  • Professional service

    “Quick overnight stay”

  • Old rooms

    “Old TV”

Review highlights

Service

83/100
122 reviews

Professional service and good reception, but so-so housekeeping.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

73/100
136 reviews

Great location. Expensive, terrible parking. Great sightseeing and not far from the city centre. Reasonably accessible by car.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Cleanliness

60/100
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Overall tidy” “Clean Room” “Moldy bathroom”

Breakfast

57/100
31 reviews

Breakfast is decent but expensive.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

43/100
124 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Amenities

43/100
26 reviews

Old facilities. Adequate terrace.

Room

41/100
189 reviews

Rooms are of average size, but lacking maintenance and outdated and beds are below average. Disappointing TV's, furnishings, air conditioning and bathrooms. Decent rooms and views.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

36/100
69 reviews

Poor value for money. Expensive breakfast.

“Paying for a coffee” “Hotel charged us”

Food

35/100
8 reviews

Food is not good.

“Does not provide food service for lunch” “No food”

Bar

33/100
7 reviews

Bar is not good.

“No tea/ coffee” “Paying for a coffee”

WiFi

30/100
18 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Vibe

28/100
48 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Ranked top 70% by couples, with a score of 71

Good to know

  • Poor access to parking

  • Expensive breakfast

  • Poor hotel buildings

  • Bad air conditioning

    “No air conditioner” “Poor air conditioning”

Review highlights

Service

85/100
53 reviews

Professional service and good reception, but so-so housekeeping.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

77/100
44 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Cleanliness

58/100
10 reviews

Room cleanliness is acceptable.

“Overall tidy” “Room was stifling” “Moldy bathroom”

Breakfast

57/100
12 reviews

Breakfast is decent but expensive.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Amenities

48/100
9 reviews

Poor hotel buildings.

Comfort

45/100
51 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Average sized rooms.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Room

41/100
80 reviews

Rooms need better maintenance with bad beds, furniture, and bathrooms. Rooms are okay size and cleanliness, but old, and the A/C is poor.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

38/100
27 reviews

Poor value for money. Expensive breakfast.

“Paying for a coffee” “Hotel charged us”

Vibe

26/100
23 reviews

Poor vibe. Hotel is outdated.

“Old TV”

Ranked top 63% by solo travelers, with a score of 71

Good to know

  • TV is not good

    “Old TV”

  • Bad internet service

    “Wifi network do not work” “Wifi connection was HORRIBLE”

  • Noisy

    “Toiletries Noisy” “Constant noise”

  • Old rooms

    “Old TV”

Review highlights

Service

84/100
19 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

76/100
17 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Breakfast

61/100
12 reviews

Breakfast is average.

“Breakfast meals varied” “Breakfast was great” “Great breakfast”

Comfort

47/100
24 reviews

Uncomfortable, noisy, average sized rooms with bad beds.

“Toiletries Noisy” “Beds were a bit too hard” “Constant noise”

Room

43/100
29 reviews

Rooms are outdated, with bad beds and TV's. Average sized rooms.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

39/100
13 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Vibe

29/100
7 reviews

Poor vibe. Hotel is outdated.

“Old TV”

WiFi

28/100
7 reviews

Bad internet service.

“Wifi network do not work” “Wifi connection was HORRIBLE” “Poor wifi”

Ranked top 64% by families, with a score of 76

Good to know

  • Great location

    “Convenient for exploring” “Easy walking distance of the Guggenheim Museum”

  • Fantastic service

    “Very friendly staff” “Quick overnight stay”

  • Uncomfortable

    “Toiletries Noisy” “Beds were a bit too hard”

  • Room is not nice

    “Coffee machine was not working” “Toiletries Noisy”

Review highlights

Service

85/100
10 reviews

Friendly service.

“Very friendly staff” “Quick overnight stay” “Free upgrade”

Location

79/100
13 reviews

Great location.

“Convenient for exploring” “Easy walking distance of the Guggenheim Museum” “Near to several shopping”

Comfort

53/100
7 reviews

Somewhat comfortable and acceptably sized rooms.

“Toiletries Noisy” “Quiet location” “Large balcony”

Room

52/100
11 reviews

Average sized rooms.

“Coffee machine was not working” “Toiletries Noisy” “Safe didn't work”

Value

40/100
5 reviews

Poor value for money.

“Paying for a coffee” “Hotel charged us”

Review Semantics by TrustYou

Customer Reviews of Nh Deusto

3.5 out of 5. Based on 335 guest reviews , Average

Property Description

NH Deusto offers stylish, modern accommodations just 550 yards from Bilbao’s famous Guggenheim Museum and the new Iberdrola Tower. It is set near the Euskaldura Conference Center and the campus of the University of Deusto. It is a new building, just made for the hotel itself. The Reception Desk, PC and newspapers corner, the bar and restaurant are located in the first floor of the hotel, where you can find a nice but quiet atmosphere. Decorated with some of the most actual and vanguardist pictures of the Basque painting, you will find a place to chill out. The 70 rooms are situated in the 5 floors above, all of them with wooden floor and big windows. Rooms at the hotel have a flat-screen TV, air conditioning, working desk and minibar. The private bathrooms offer a hairdryer, luxury toiletries and bathtub. Varied buffet breakfast every day from 7.00h to 10.30h monday to friday, and 7.30h to 11.00h weekends and holidays. The Restaurant is opened for groups with a previous reservation, and serves traditional and fresh Basque food. Our 3 meeting-rooms are ideal for your business trainnigs, meetings and why not parties. The are 3 floors of indoor garage available. NH Deusto is a short walk from the historic center. There are bus stops just 65 feet from the hotel. Deusto Metro Station is only 55 yards away. The riverside footpath next to the hotel is ideal for a relaxing walk. It also has a good selection of shops and tapas bars.

Details / Other Expenses

Check In: 15.00
Check Out: 12.00
Year of Last Renovation: 2009
Floors: 9
Rooms: 70
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 40
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 100 sq. feet
Policies / Expenses
Cancellation:
free of charge until 18.00h Groups: 14days advance 25%; 7days 50%; 4days 100%.
Total Taxes: 8.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 8.00 VAT % Exclusive

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
pet allowed 25€+taxes


  • Air conditioning
  • Baby facilities in room
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Fax available
  • Garage
  • Hairdryer available
  • Internet - wireless
  • Laundry facilities
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

Bilbao Airport, 7km Bus to city-center every 20 minutes. Taxi around 20€

Airport Shuttle? Sorry, no airport shuttle available.

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