HOLIDAY INN EXPRESS RICHMOND I64 NORTHWEST

9933 Mayland Dr., Richmond, VA 23233 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Henrico County
37.64124-77.57202
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Very Good
4.0/ 5

Based on 120 guest reviews

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  • Our hotel comes with an outdoor pool
  • Free breakfast
  • 113 rooms in property
  • Hotel has 4 floors
  • Check-in: 3:00pm
  • Check-out: 12:00pm
  • Group booking rating of 7.0/10
  • 2 conference rooms in property

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Include Discounts:

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed
Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Yo
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Double Beds
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You King Hear Mob
Non-Smoking
Check Rates1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You Standard Room
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check RatesBest Flexible Rate 1 King Bed You Can Keep in Touch with Home and The Office Throughout Your Stay
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds Relax Atop Comfortable Triple Sheeted Bedding As You Surf The Web V
Non-Smoking
Check RatesBest Flexible Rate King Hear Mobility Accessible Tub Nosmk Relax in A Comfortable Accessible Room Wh
Non-Smoking
Check RatesBest Flexible Rate Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesBook Early N Save 1 King Bed You Can Keep in Touch with Home and The Office Throughout Your Stay
Non-Smoking
Check RatesBook Early N Save 2 Double Beds Relax Atop Comfortable Triple Sheeted Bedding As You Surf The Web Vi
Non-Smoking
Check RatesBook Early N Save King Hear Mobility Accessible Tub Nosmk Relax in A Comfortable Accessible Room Whi
Non-Smoking
Check RatesBook Early N Save Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room B
Non-Smoking
Check RatesKing Hear Mobility Accessible Tub Nosmk
Non-Smoking
Check RatesRoom 1 King Bed Accessible
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Kings DominionOld town Richmond, Carytown, RiverwalkWilliamsburg, Jamestown, Monticello, Charlottesville, UVA,

Verified Reviews of Holiday Inn Express Richmond I64 Northwest

Below are the verified reviews from guests that we have booked recently:
"A warm and welcoming hotel"
Overall Score4.0/ 5
I thoroughly enjoyed my stay here and would recommend it to anyone who would like to stay somewhere good, for a reasonable price.
(Individual traveler, booked 1 room), from GB flag
19-Apr-2014 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2014 at a £82.67 average nightly rate.
"Great place to stay!"
Overall Score5.0/ 5
We stayed here overnight for a ball tournament and it was an excellent hotel! Very clean and the staff was very friendly and helpful! I highly recommend!
(Group coordinator, booked 12 rooms), from US flag
14-Apr-2014 Verified Review
"Inviting and very efficient"
Overall Score4.0/ 5
Rooms were comfortable. Breakfast had cold items only: no eggs or meat until after 6:45 am. Thought the breakfast was supposed to be a "full" breakfast.
(Group coordinator, booked 10 rooms), from US flag
20-Jan-2014 Verified Review, stayed from Fri Jan 17 to Sat Jan 18 2014 at a $68.00 group rate (10% discount).
"Pleasant stay"
Overall Score4.0/ 5
We had a pleasant stay at your hotel. Housekeeping was able to get in and out without bothering us. The breakfast area was clean and was varied and tasty. The weekday food area lady was a little too helpful but very nice. I prefer to discard my used plates myself. I do wish you had your own exercise room. Thanks. We will return on our next trip.
(Individual traveler, booked 1 room), from US flag
27-Oct-2013 Verified Review, stayed from Wed Oct 23 to Sun Oct 27 2013 at a $82.51 average nightly rate.

Summary of Verified Reviews

Summary of 231 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
86
Excellent

Excellent family hotel. Friendly, professional service with clean rooms. Popular among business travelers.

“Very accommodating to our kids” “Staff was friendly and helpful”

Great Overall Ranking Top 11% in city
Excellent Family Hotel Top 4% in city
Excellent Business Hotel Top 9% in city

Good to know

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Professional service

    “Professional staff” “Very quick check-in and check-out”

  • Great reception

    “Courteous checkin” “Efficient checkin”

  • Clean rooms

    “Rooms were exceptionally clean” “Rooms were clean”

Review highlights

Location

95/100
32 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

92/100
70 reviews

Efficient, friendly service with a nice reception.

“Excellent staff” “Professional staff” “Courteous checkin”

Food

87/100
13 reviews

Delicious food.

“Restaurant next door” “Fresh cookies” “Menus accessible”

Breakfast

84/100
53 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Pool

80/100
5 reviews

Great pool.

“Right by the pool” “Clean pool”

Vibe

73/100
12 reviews

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Awesome for families. Good for business people.

“Made you feel like family” “New room” “New hotel chain”

Room

59/100
75 reviews

Clean, typical rooms with comfortable beds and standard bathrooms. Old, run-down rooms.

“Damaged iron” “Toilet clogged” “Loved the pillows”

WiFi

50/100
8 reviews

Regular internet service.

“Wifi available” “Poor wifi signal” “Free wifi”

Ranked top 11% by couples, with a score of 90

Good to know

  • Tasty breakfast

    “Great hot breakfast” “Excellent breakfast facilities”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Awesome vibe

    “Made you feel like family” “New room”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

Review highlights

Service

93/100
11 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Location

90/100
4 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Breakfast

83/100
12 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Vibe

71/100
3 reviews

Awesome vibe.

“Made you feel like family” “New room” “New hotel chain”

Comfort

68/100
8 reviews

Comfortable.

“Quiet neighborhood” “Quiet floors” “A lot of noise”

Room

62/100
13 reviews

Room is all right.

“Damaged iron” “Toilet clogged” “Loved the pillows”

Ranked top 22% by families, with a score of 87

Good to know

  • Clean rooms

    “Rooms were exceptionally clean” “Rooms were clean”

  • Tasty breakfast

    “Great hot breakfast” “Excellent breakfast facilities”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

Review highlights

Location

96/100
6 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

90/100
10 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Breakfast

87/100
10 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Cleanliness

73/100
8 reviews

Relatively clean rooms.

“Rooms were clean” “Hotel was clean” “Clean pool”

Room

61/100
13 reviews

Room cleanliness is acceptable.

“Damaged iron” “Toilet clogged” “Good shower”

Ranked top 25% by business travelers, with a score of 81

Good to know

  • Awesome vibe

    “Made you feel like family” “New room”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Fantastic service

    “Excellent staff” “Professional staff”

Review highlights

Location

96/100
5 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

89/100
9 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Vibe

72/100
5 reviews

Awesome vibe.

“Made you feel like family” “New room” “New hotel chain”

Room

55/100
7 reviews

Room is all right.

“Damaged iron” “Toilet clogged” “Good shower”

Ranked top 20% by solo travelers, with a score of 86

Good to know

  • Fantastic service

    “Excellent staff” “Professional staff”

Review highlights

Service

93/100
7 reviews

Fantastic service.

“Excellent staff” “Professional staff” “Courteous checkin”

Comfort

62/100
5 reviews

Comfortable.

“Quiet neighborhood” “Quiet floors” “BEST BEDS”

Room

56/100
7 reviews

Room is all right.

“Damaged iron” “Toilet clogged” “Good shower”

Good to know

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Professional service

    “Professional staff” “Very quick check-in and check-out”

  • Great reception

    “Courteous checkin” “Efficient checkin”

  • Poorly-maintained rooms

    “Damaged iron” “Toilet clogged”

Review highlights

Location

95/100
32 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

92/100
70 reviews

Efficient, friendly service with a nice reception.

“Excellent staff” “Professional staff” “Courteous checkin”

Food

87/100
13 reviews

Delicious food.

“Restaurant next door” “Fresh cookies” “Menus accessible”

Breakfast

84/100
52 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Pool

80/100
5 reviews

Great pool.

“Right by the pool” “Clean pool”

Vibe

73/100
12 reviews

Awesome vibe. Relatively modern hotel. Friendly atmosphere.

“Made you feel like family” “New room” “New hotel chain”

Room

59/100
73 reviews

Rooms are old and neglected, but size is OK. Excellent beds with mediocre bathrooms, and not that clean.

“Damaged iron” “Toilet clogged” “Good shower”

WiFi

44/100
7 reviews

Bad internet service.

“Poor wifi signal”

Ranked top 17% by couples, with a score of 89

Good to know

  • Tasty breakfast

    “Great hot breakfast” “Excellent breakfast facilities”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Awesome vibe

    “Made you feel like family” “New room”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

Review highlights

Service

93/100
11 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Location

90/100
4 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Breakfast

82/100
11 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Vibe

71/100
3 reviews

Awesome vibe.

“Made you feel like family” “New room” “New hotel chain”

Comfort

68/100
7 reviews

Comfortable.

“Quiet neighborhood” “Quiet floors” “High traffic”

Room

61/100
11 reviews

Room is all right.

“Damaged iron” “Toilet clogged” “Good shower”

Ranked top 23% by families, with a score of 86

Good to know

  • Tasty breakfast

    “Great hot breakfast” “Excellent breakfast facilities”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Fantastic service

    “Excellent staff” “Professional staff”

Review highlights

Location

96/100
6 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

90/100
10 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Breakfast

87/100
10 reviews

Tasty breakfast.

“Great hot breakfast” “Excellent breakfast facilities” “Excellent breakfast selection”

Cleanliness

73/100
8 reviews

Relatively clean rooms.

“Rooms were clean” “Hotel was clean” “Clean pool”

Room

61/100
13 reviews

Room cleanliness is acceptable.

“Damaged iron” “Toilet clogged” “Good shower”

Ranked top 29% by business travelers, with a score of 80

Good to know

  • Awesome vibe

    “Made you feel like family” “New room”

  • Great location

    “Quiet neighborhood” “Easy to get to University”

  • Friendly service

    “Courteous checkin” “Staff was friendly and helpful”

  • Fantastic service

    “Excellent staff” “Professional staff”

Review highlights

Location

96/100
5 reviews

Great location.

“Quiet neighborhood” “Easy to get to University” “Highway easy”

Service

89/100
9 reviews

Friendly service.

“Excellent staff” “Professional staff” “Courteous checkin”

Vibe

72/100
5 reviews

Awesome vibe.

“Made you feel like family” “New room” “New hotel chain”

Room

55/100
7 reviews

Room is all right.

“Damaged iron” “Toilet clogged” “Loved the pillows”

Ranked top 25% by solo travelers, with a score of 84

Good to know

  • Fantastic service

    “Excellent staff” “Professional staff”

Review highlights

Service

93/100
7 reviews

Fantastic service.

“Excellent staff” “Professional staff” “Courteous checkin”

Comfort

62/100
5 reviews

Comfortable.

“Quiet neighborhood” “Quiet floors” “A lot of noise”

Room

56/100
7 reviews

Room is all right.

“No suites” “Damaged iron” “Toilet clogged”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Richmond I64 Northwest

4.0 out of 5.Based on 120 guest reviews, Very Good

Property Description

This pet friendly hotel's Richmond accommodations include fantastic ammenities,from a free hot breakfast to an outdoor pool. Guests can take advantage of the complimentary Wi-Fi access, which makes it easy to stay connected to home or office. If you're looking for a place to stay in Richmond, our hotel's affordability, comfort and convenient location off I-64 give travelers the ability to "Stay Smart' with a name they can Trust!

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2010
Floors:4
Rooms:113
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:100
Handicap Rooms:
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:2
Meeting Space:1000 sq. feet
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:1.0 Mi
Policies / Expenses
Cancellation:
6pm day of arrival
Nightly Parking:0
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.30%
Occupancy Tax: 8.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
10.00 per night/ limit 1 pet, not to exceed 35#'s, per room


  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

25mi, est: $45.00 by Cab

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Seasonality of Hotel Rates at Holiday Inn Express Richmond I64 Northwest

Rate fluctuations of Holiday Inn Express Richmond I64 Northwest

The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The most competitive group deal shown is 13.4% in February 2015 and the highest average individual rate is $125 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Richmond I64 Northwest in a month when rates are lower.

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