GLENGATE HOTEL & SUITES

5534 Stanley Ave., Niagara Falls, ON L2G3X2 Canada (CAN)
2.0 Star Highway Hotel
43.09422-79.08517
Check availability
Average
3.0/ 5

Based on 103 guest reviews

Show Guest Reviews
  • Fitness / Gym is on-site
  • 60 rooms in property
  • Hotel has 3 floors
  • Hotel has 9 suites
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Groups & Meetings rating of 7.5/10

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Room Types

Check Rates Standard 1 Queen Bed
Non-Smoking
Check Rates Standard 2 Queen Beds
Non-Smoking
Check Rates Standard Room 1 King or 1 Queen Bed Balcony
Non-Smoking
Check Rates Standard Room 2 Double or 2 Queen Beds
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite 1 King Bed Jetted Tub
Non-Smoking

Local Attractions

Horseshoe Falls Americal Falls Maid of the Mist Journey Behind the Falls Clifton Hill Fallsview Casino Casino Niagara

Summary of Verified Reviews

Summary of 482 verified reviews

65
Poor

Good for sightseeing with nearby parking areas. Unattractive terrace. Best value for money.

“Really close to the attractions” “Price was great”

Great City Hotel Top 22% in city
Good Budget Hotel Top 29% in city

Good to know

  • Poor access to parking

    “Wish there was more parking” “Tiny parking lot & garbage bins”

  • Poor bathroom

    “Shower was small” “Washroom was not well maintained”

  • Poorly-maintained rooms

    “Ac wasn't working” “Fridge wasn't working”

  • Friendly service

    “Welcoming staff” “Staff is very accommodating”

Review highlights

Value

85/100
78 reviews

Best value for money. Fair breakfast prices. Free internet.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

79/100
122 reviews

Friendly, more-or-less professional service, and so-so reception.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

61/100
94 reviews

Location is ok. Poor access to parking. Great sightseeing and not far from the city centre. Affordable parking.

“Easy walk to the downtown” “Close to bus” “Far from the attractions”

Cleanliness

55/100
97 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Motel was clean” “Clean jacuzzi” “Elevator was dirty”

Breakfast

46/100
86 reviews

Breakfast affordable but not so tasty.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

46/100
207 reviews

Dilapidated rooms with poor TV's, minibars, and furniture. Old rooms, but decent size, clean enough, and okay beds. Small rooms and dirty bathrooms.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

32/100
23 reviews

Horrible dining experience with unappetizing desserts & fruits.

“No fruit” “No restaurant” “Rusty bbq”

Pool

24/100
16 reviews

Bad pool.

“Jacuzzi did not work” “Jacuzzi tub leaked all over” “No pool”

WiFi

20/100
31 reviews

WiFi's cheap, but poor quality.

“No signal” “Wi-fi poor” “No wifi connection”

Amenities

8/100
17 reviews

Poor hotel buildings. Unattractive terrace.

“No smoking room” “Cracked floor tiles” “Elevator was dirty”

Ranked top 62% by couples, with a score of 68

Good to know

  • Old rooms

    “Old fashioned TV” “Room was very spacious yet outdated”

  • Poor access to parking

    “Wish there was more parking” “Tiny parking lot & garbage bins”

  • Poor hotel buildings

    “No smoking room” “Cracked floor tiles”

  • Affordable parking

    “Free parking”

Review highlights

Value

83/100
23 reviews

Best value for money.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

79/100
39 reviews

Friendly service.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

61/100
28 reviews

Location is ok. Poor access to parking. Affordable parking.

“Hill in walking distance” “Easy walk to the downtown” “Close to bus”

Cleanliness

54/100
32 reviews

Room cleanliness is acceptable.

“Motel was clean” “Clean jacuzzi” “Some hair in my bed cover in my pillow”

Comfort

50/100
41 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

“Ac wasn't working” “Big Jacuzzi Suite” “New bedding”

Breakfast

49/100
21 reviews

Bad breakfast.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

44/100
72 reviews

Old, badly-maintained rooms, with small bathrooms. Rooms and beds are adequate.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

28/100
5 reviews

Food is not good.

“No fruit” “No restaurant” “Rusty bbq”

Pool

23/100
9 reviews

Bad pool.

“Jacuzzi did not work” “Jacuzzi tub leaked all over” “No pool”

WiFi

16/100
11 reviews

Bad internet service.

“No signal” “Wi-fi poor” “No wifi connection”

Amenities

7/100
5 reviews

Poor hotel buildings.

“No smoking room” “Cracked floor tiles” “Elevator was dirty”

Ranked top 59% by families, with a score of 69

Good to know

  • Food is not good

    “No fruit” “No restaurant”

  • Bad breakfast

    “Breakfast area is small” “Breakfast terrible”

  • Fantastic service

    “Welcoming staff” “Staff is very accommodating”

  • Friendly service

    “Welcoming staff” “Staff is very accommodating”

Review highlights

Value

86/100
8 reviews

Best value for money.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

78/100
12 reviews

Friendly service.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

64/100
6 reviews

Location is ok.

“Big attractions” “Easy walk to the downtown” “Close to bus”

Cleanliness

54/100
7 reviews

Room cleanliness is acceptable.

“Clean motel” “Blankets have not been cleaned” “Hair in jacuzzi tub”

Breakfast

48/100
7 reviews

Bad breakfast.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

41/100
16 reviews

Rooms are fairly clean, though poorly-maintained.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

30/100
5 reviews

Food is not good.

“No fruit” “No restaurant” “Rusty bbq”

Good to know

  • Poor beds

    “Dirty bed sheets” “Mattress was really bad”

  • Noisy

  • Friendly service

    “Welcoming staff” “Staff is very accommodating”

Review highlights

Value

87/100
10 reviews

Best value for money.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

81/100
8 reviews

Friendly service.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

62/100
7 reviews

Location is ok.

“Hill in walking distance” “Easy walk to the downtown” “Close to bus”

Cleanliness

52/100
8 reviews

Room cleanliness is acceptable.

“Everything was clean” “Motel was clean” “Clean jacuzzi”

Breakfast

51/100
11 reviews

Breakfast is average.

“Bagel are good” “Breakfast area is small” “Breakfast selection could be better”

Comfort

49/100
10 reviews

Uncomfortable, noisy rooms with poor beds.

“Ac wasn't working” “Mattress was falling off” “Dirty bed sheets”

Room

44/100
20 reviews

Moderately clean, but unpleasant, rooms and beds.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

28/100
7 reviews

Food is not good.

“No fruit” “No restaurant” “Rusty bbq”

Ranked top 87% by couples, with a score of 64

Good to know

  • Room is not nice

    “Not enough toilet paper” “Mattress was falling off”

  • Food is not good

    “No fruit” “No restaurant”

  • Poor beds

    “Dirty bed sheets” “Mattress was really bad”

  • Uncomfortable

    “Ac wasn't working” “Mattress was falling off”

Review highlights

Location

62/100
3 reviews

Location is ok.

“Big attractions” “Easy walk to the downtown” “Close to bus”

Comfort

49/100
5 reviews

Not very comfortable, with bad beds.

“Ac wasn't working” “Mattress was falling off” “Dirty bed sheets”

Breakfast

48/100
5 reviews

Bad breakfast.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

42/100
8 reviews

Bad rooms with subpar beds.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

28/100
3 reviews

Food is not good.

“No fruit” “No restaurant” “Rusty bbq”

Good to know

  • Poor access to parking

    “Wish there was more parking” “Tiny parking lot & garbage bins”

  • Poor hotel buildings

    “No smoking room” “Cracked floor tiles”

  • Poor bathroom

    “Shower was small” “Washroom was not well maintained”

  • Poorly-maintained rooms

    “Ac wasn't working” “Fridge wasn't working”

Review highlights

Value

83/100
67 reviews

Best value for money. Fair breakfast prices. Free internet.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

77/100
105 reviews

Service is acceptably professional but very friendly, with decent reception and housekeeping.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

60/100
84 reviews

Location is ok. Poor access to parking. Affordable parking. Wonderful sightseeing.

“Big attractions” “Hill in walking distance” “Easy walk to the downtown”

Cleanliness

56/100
86 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Motel was clean” “Clean jacuzzi” “Elevator was dirty”

Breakfast

46/100
70 reviews

Breakfast affordable but not so tasty.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

45/100
179 reviews

Old, neglected rooms with unacceptable TV's. Rooms and beds are adequate. Small rooms and dirty bathrooms. Awful A/C, minibars, and furniture.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Food

33/100
14 reviews

Horrible dining experience with unappetizing desserts & fruits.

“No fruit” “No restaurant” “Rusty bbq”

Pool

25/100
15 reviews

Bad pool.

“Jacuzzi did not work” “Jacuzzi tub leaked all over” “No pool”

WiFi

21/100
29 reviews

WiFi's cheap, but poor quality.

“No signal” “Wi-fi poor” “No wifi connection”

Amenities

8/100
16 reviews

Poor hotel buildings. Unattractive terrace.

“No smoking room” “Cracked floor tiles” “Elevator was dirty”

Ranked top 61% by couples, with a score of 65

Good to know

  • Old rooms

    “Old fashioned TV” “Room was very spacious yet outdated”

  • Poor access to parking

    “Wish there was more parking” “Tiny parking lot & garbage bins”

  • Poor hotel buildings

    “No smoking room” “Cracked floor tiles”

  • Affordable parking

    “Free parking”

Review highlights

Value

83/100
23 reviews

Best value for money.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

79/100
36 reviews

Friendly service.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

62/100
24 reviews

Location is ok. Poor access to parking. Affordable parking.

“Really close to the attractions” “Easy walk to the downtown” “Close to bus”

Cleanliness

56/100
29 reviews

Room cleanliness is acceptable.

“Everything was clean” “Motel was clean” “Clean jacuzzi”

Comfort

51/100
35 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

“Ac wasn't working” “Big Jacuzzi Suite” “New bedding”

Breakfast

48/100
16 reviews

Bad breakfast.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

45/100
63 reviews

Old, badly-maintained rooms, with small bathrooms. Rooms and beds are adequate.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Pool

24/100
8 reviews

Bad pool.

“Jacuzzi did not work” “Jacuzzi tub leaked all over” “No pool”

WiFi

16/100
11 reviews

Bad internet service.

“No signal” “Wi-fi poor” “No wifi connection”

Amenities

7/100
5 reviews

Poor hotel buildings.

“No smoking room” “Cracked floor tiles” “Elevator was dirty”

Ranked top 51% by families, with a score of 74

Good to know

  • Bad breakfast

    “Breakfast area is small” “Breakfast terrible”

  • Fantastic service

    “Welcoming staff” “Staff is very accommodating”

  • Friendly service

    “Welcoming staff” “Staff is very accommodating”

  • Room is not nice

    “Not enough toilet paper” “Mattress was falling off”

Review highlights

Value

85/100
6 reviews

Best value for money.

“Reasonable no frills Hotel” “Price was great” “Room was cheap”

Service

78/100
11 reviews

Friendly service.

“Welcoming staff” “Staff is very accommodating” “Staff was very nice and helpful”

Location

63/100
5 reviews

Location is ok.

“Big attractions” “Hill in walking distance” “Easy walk to the downtown”

Cleanliness

55/100
6 reviews

Room cleanliness is acceptable.

“Everything was clean” “Motel was clean” “Hair in jacuzzi tub”

Breakfast

49/100
6 reviews

Bad breakfast.

“Breakfast area is small” “Breakfast terrible” “Breakfast selection could be better”

Room

42/100
14 reviews

Clean enough, but thoroughly unpleasant, rooms.

“Not enough toilet paper” “Mattress was falling off” “Broken towel rack”

Review Semantics by TrustYou

Customer Reviews of Glengate Hotel & Suites

3.0 out of 5. Based on 103 guest reviews , Average

Property Description

Discover comfortable and affordable accommodations in Niagara Falls at The Glengate Hotel & Suites and find everything you need for a relaxing weekend getaway or family retreat. Our newly designed accommodations offer an unsurpassed level of comfort with plentiful amenities. Most of our rooms and suites feature Cathedral ceilings and balconies. In each of our well-appointed guest rooms and suites, enjoy free high-speed wireless Internet, coffee makers, iron and iron boards, hair dryer, CD alarm clock, fridges (only in suites), a sitting area, cable channels.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2005
Floors: 3
Rooms: 60
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 60
Handicap Rooms:
Suites: 9
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Dist. to Food/Bars: On-site
Policies / Expenses
Cancellation:
48 HOURS
Nightly Parking: $0.0
Typical Group Deposit: 50%
Total Taxes: 13.30%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 5.00%
City Tax: 3.30%
Parking Fee: 0.00 Per Night (Complimentary)
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Avg. Continental Breakfast Cost: 3.99 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Here at the Glengate Hotel, we do not have any restrictions on the pet size. There is an additional charge of $10 per pet per day. We allow both dogs and cats. Aggressive dogs and pit bulls are not allowed, and male cats must be neutered, no exceptions. Your pet must be leashed or crated and properly controlled, must not disturb other guests, and should not be left unattended in rooms. Please let our reservations or guest services know that you are traveling with your special friend. We have a pet-friendly and dedicated floor!


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Voicemail

Airport & Shuttle Information

Buffalo International Airport Toronto Pearson Airport Hamilton International Airport

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Glengate Hotel, The Glengate Hotel & Suites

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Meeting Rooms and Banquet Rooms at Glengate Hotel & Suites

Below are the meeting, banquet, conference and event spaces at Glengate Hotel & Suites.

Feel free to use the Glengate Hotel & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Niagara Falls event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Main Dining Room 20 x 20 x 9 400 --/-- 25 25 25 25 25 --/-- -- -- --
Close This

Main Dining Room

Exactly as stated above.
Room Type:
Restaurant / Lounge
Total Size:
400 Sq. Feet
Dimensions:
20 x 20 x 9 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Air Conditioning

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