HOLIDAY INN EXPRESS & SUITES HOTEL

3710 Modern Industries Pkwy., Chattanooga, TN 37419 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Mountain Hotel in Hamilton County
35.01522-85.38468
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Very Good
4.0/ 5

Based on 393 guest reviews

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  • Indoor pool in hotel
  • Free comp. breakfast
  • The Avg. Group Saves 7.7%!
  • Access to gym on-site
  • Hotel has 92 rooms
  • Check out time: 12:00
  • Groups & Meetings rating of 9.7/10

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Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed 1 Room Junior Suite
Non-Smoking
Check Rates 1 King Bed Corner
Non-Smoking
Check Rates 1 King Bed Corner Room
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed 1
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Bed Co
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Queen Beds
Non-Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates Best Flexible Rate 1 King Bed 1 Room Junior Suite This Junior Suite Offers Free WiFi Free Local Call
Non-Smoking
Check Rates Best Flexible Rate 1 King Bed Complete Your Work At The Well Lit Desk with Free High Spd Wireless
Non-Smoking
Check Rates Best Flexible Rate 1 King Bed Corner Room Stay Connected with Free High Speed Internet Accessible
Non-Smoking
Check Rates Best Flexible Rate 2 Queen Beds Check Email Using Free WiFi Accessible or Watch A Show On The Flatsc
Non-Smoking
Check Rates Book Early N Save 1 King Bed 1 Room Junior Suite This Junior Suite Offers Free WiFi Free Local Calls
Non-Smoking
Check Rates Book Early N Save 1 King Bed Complete Your Work At The Well Lit Desk with Free High Spd Wireless
Non-Smoking
Check Rates Book Early N Save 1 King Bed Corner Room Stay Connected with Free High Speed Internet Accessible
Non-Smoking
Check Rates Book Early N Save 2 Queen Beds Check Email Using Free WiFi Accessible or Watch A Show On The Flatscr
Non-Smoking
Check Rates Junior Suite 1 King Bed
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Lookout Mtn, Ruby Falls, Rock City, Incline Railway, Tn Aquarium, Hunter Museum, Children's Discovery Museum, Close to down town city center

Summary of Verified Reviews

Summary of 230 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Very good hotel. Easily accessible by car and good for sightseeing. Service is professional and beds are top notch. Tasty breakfast. Popular among families.

“Excellent breakfast” “Bed was fine”

Great Overall Ranking Top 21% in city

Good to know

  • Wonderful sightseeing

    “Very close to attractions” “Close to Rock City”

  • Clean hotel facilities

    “Everything was clean and tidy” “Clean facility”

  • Friendly service

    “Staff was very friendly” “Staff was friendly”

  • Comfortable beds

    “Extremely comfortable plush pillow” “Awesome pillows”

Review highlights

Breakfast

91/100
58 reviews

Great and affordable breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Location

90/100
39 reviews

Great location with excellent sightseeing. Good accessibility by car.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Cleanliness

84/100
44 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and tidy” “Clean facility” “Rooms clean”

Service

80/100
71 reviews

Reception is decent, with overall friendly and professional service.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Food

79/100
18 reviews

Food is great, especially the desserts.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Comfort

77/100
34 reviews

Great sized rooms, very comfortable with wonderful beds.

“Extremely comfortable plush pillow” “Quiet room” “Nice beds”

Room

62/100
83 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower”

Pool

46/100
19 reviews

Bad pool.

“Tiny indoor swimming pool” “Heated pool was cold” “Pool isn't heated”

Ranked top 33% by couples, with a score of 84

Good to know

  • Clean rooms

    “Rooms clean” “Bathroom neat”

  • Comfortable beds

    “Extremely comfortable plush pillow” “Awesome pillows”

  • Rather comfortable

    “Extremely comfortable plush pillow” “Quiet room”

  • Professional service

    “Staff went above and beyond”

Review highlights

Breakfast

91/100
12 reviews

Tasty breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Location

90/100
10 reviews

Great location.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Cleanliness

85/100
12 reviews

Clean rooms.

“Everything was clean and tidy” “Clean facility” “Rooms clean”

Food

82/100
5 reviews

Delicious food.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Service

81/100
20 reviews

Service is professional and friendly.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Comfort

79/100
12 reviews

Wonderful beds and comfort with acceptable noise level.

“Extremely comfortable plush pillow” “Quiet room” “Nice beds”

Room

63/100
22 reviews

Tidy rooms with excellent beds.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower tiles”

Ranked top 24% by families, with a score of 86

Good to know

  • Bad pool

    “Tiny indoor swimming pool” “Heated pool was cold”

  • Great desserts & fruits

    “Fresh cookies” “Warm cinnamon rolls”

  • Poor bathroom

    “Broken shower tiles” “Broken shower”

  • Delicious food

    “Reasonable dinner” “Warm cinnamon rolls”

Review highlights

Location

91/100
5 reviews

Great location.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Breakfast

91/100
11 reviews

Tasty breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Food

84/100
7 reviews

Food is great, especially the desserts.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Service

78/100
10 reviews

Friendly service.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Room

57/100
12 reviews

Rooms are alright, but bathrooms are not great.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower tiles”

Pool

48/100
5 reviews

Bad pool.

“Tiny indoor swimming pool” “Heated pool was cold” “Pool isn't heated”

Ranked top 35% by business travelers, with a score of 89

Good to know

  • Fantastic service

    “Excellent customer service” “Staff was very friendly”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Good to know

  • Wonderful sightseeing

    “Very close to attractions” “Close to Rock City”

  • Clean hotel facilities

    “Everything was clean and tidy” “Clean facility”

  • Friendly service

    “Staff was very friendly” “Staff was friendly”

  • Comfortable beds

    “Extremely comfortable plush pillow” “Awesome pillows”

Review highlights

Breakfast

91/100
58 reviews

Great and affordable breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Location

90/100
39 reviews

Great location with excellent sightseeing. Good accessibility by car.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Cleanliness

84/100
44 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and tidy” “Clean facility” “Rooms clean”

Service

80/100
71 reviews

Reception is decent, with overall friendly and professional service.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Food

79/100
18 reviews

Food is great, especially the desserts.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Comfort

77/100
34 reviews

Great sized rooms, very comfortable with wonderful beds.

“Extremely comfortable plush pillow” “Quiet room” “Nice beds”

Room

62/100
83 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower tiles”

Pool

48/100
18 reviews

Bad pool.

“Tiny indoor swimming pool” “Heated pool was cold” “Pool isn't heated”

Ranked top 34% by couples, with a score of 84

Good to know

  • Clean rooms

    “Rooms clean” “Bathroom neat”

  • Comfortable beds

    “Extremely comfortable plush pillow” “Awesome pillows”

  • Rather comfortable

    “Extremely comfortable plush pillow” “Quiet room”

  • Professional service

    “Staff went above and beyond”

Review highlights

Location

90/100
10 reviews

Great location.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Breakfast

90/100
12 reviews

Tasty breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Cleanliness

85/100
12 reviews

Clean rooms.

“Everything was clean and tidy” “Clean facility” “Rooms clean”

Food

82/100
5 reviews

Delicious food.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Service

81/100
20 reviews

Service is professional and friendly.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Comfort

79/100
12 reviews

Wonderful beds and comfort with acceptable noise level.

“Extremely comfortable plush pillow” “Quiet room” “Nice beds”

Room

63/100
22 reviews

Tidy rooms with excellent beds.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower”

Ranked top 27% by families, with a score of 86

Good to know

  • Bad pool

    “Tiny indoor swimming pool” “Heated pool was cold”

  • Great desserts & fruits

    “Fresh cookies” “Warm cinnamon rolls”

  • Poor bathroom

    “Broken shower tiles” “Broken shower”

  • Delicious food

    “Reasonable dinner” “Warm cinnamon rolls”

Review highlights

Location

91/100
5 reviews

Great location.

“Very close to attractions” “Close to Rock City” “Convenient to city”

Breakfast

91/100
11 reviews

Tasty breakfast.

“Complimentary breakfast was good” “Real eggs” “Excellent breakfast”

Food

84/100
7 reviews

Food is great, especially the desserts.

“Reasonable dinner” “Warm cinnamon rolls” “Restaurant quality good”

Service

78/100
10 reviews

Friendly service.

“Excellent customer service” “Staff was very friendly” “Warm welcome”

Room

57/100
12 reviews

Rooms are alright, but bathrooms are not great.

“Extremely comfortable plush pillow” “Coffee maker did not work” “Broken shower tiles”

Pool

48/100
5 reviews

Bad pool.

“Tiny indoor swimming pool” “Heated pool was cold” “Pool isn't heated”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express & Suites Hotel

4.0 out of 5. Based on 393 guest reviews , Very Good

Property Description

Hotel is conveniently located at I-24 Exit 174, nestled at the base of Lookout Mountain, only 10 minutes from Downtown Chattanooga and all attractions. Next door to Cracker Barrel and Taco Bell. Complimentary Full Hot Breakfast, Indoor Pool, Fitness Facility, High Speed Internet! Check in and check us out! Newly renovated January 2006!

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00
Year of Last Renovation: 2012
Floors: 5
Rooms: 92
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 83
Handicap Rooms: 4
Suites: 11
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 500 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
By 6 PM date of arrival- varies with groups
Nightly Parking: 0
Total Taxes: 17.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Chattanooga, Lovell Field 15 miles away

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express Hotel & Suites Chattanooga Loo

Testimonials: Why use Hotel Planner?

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"Everything was fantastic -- and I have been telling everyone about your service -- I've been managing travel ball for 7 years and I wish you had been around in the past. I will be telling others about you!" C.H. - South Park, PA

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