Verified Reviews of Extended Stay America Richmond Innsbrook
Below are the verified reviews from guests that we have booked recently:
"The Worst Hotel I Have Ever Stay In."
Overall Score1.0/ 5
The hotel was inadequate for the needs of my organization. First, the management made a deal of $3,000.00 for all the rooms we required. After paying the bill and walking away from the counter, twenty) minutes later, I was charged another $100. The rooms had BED BUGS in several rooms, rooms were dirty, many had a very bad smell and hair on the towels and washcloths! I will not be staying at the Arboretum location again.
Verified Review, stayed from Sat May 23 to Mon May 25 2015 at a $51.00 group rate (57% discount).
Customer Reviews of Extended Stay America Richmond Innsbrook
At Extended Stay America, you get so much more than just a room and a bed. Our spacious studios come equipped with all the amenities you need for an enjoyable stay, including:
Fully equipped kitchens (w/ovens and dishwashers (in select units)),
In-room wireless Internet access,
On-premise laundry facilities,
Unlimited local phone use and personalized voicemail,
Premium cable television with movie channels,
Weekly housekeeping and optional Daily Refresh service,
Iron and full-sized ironing board...
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Exterior Hallways
|Non Smoking Rooms:
||Windows Don't Open
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
Policies / Expenses
Before 6pm the day of arrival
|Total Misc Fees:
(mandatory resort fees/taxes)
|| 8.00 Per Night
|| 5.00 Per Night
Amenities / Features
Yes! Pets are allowed.
Pets are allowed. 2 or more require manager's approval. Fee is $25/day up to $150 maximum fee per pet not including any applicable taxes.
Airport & Shuttle Information
Richmond International Airport within 20 miles (30 minute drive)
Airport Shuttle? Sorry
airport shuttle available.
Continental Breakfast provided .. muffins, coffee, cereal bars and fruits
About Extended StayAmerica
- 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
- Free Wi-Fi service in rooms and lobby area
- Eco-friendly hotel brand reducing water and lighting waste
- Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
Studio Plus Richmond Innsbrook