HOLIDAY INN LONDON GATWICK

Povey Cross Rd., Surrey RH60BA United Kingdom (GBR)
3.0 Star Airport Hotel
51.168-0.17911
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Average
3.5/ 5

Based on 1269 guest reviews

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  • Group booking rating of 7.5/10
  • 13 conference rooms in property

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Room Types

Check Rates 1 Double Bed
Non-Smoking
Check Rates 1 Double Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates 1 Double Bed Executive
Non-Smoking
Check Rates 1 Double Bed Executive Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates 1 Double Bed Executive Non-SmokingSavings
Non-Smoking
Check Rates 1 Double Bed Executive Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates 1 Double Bed Non-SmokingSavings
Non-Smoking
Check Rates 1 Double Bed Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates 1 Double Bed with Double Sofa
Non-Smoking
Check Rates 1 Double Bed with Double Sofa Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates 1 Double Bed with Double Sofa Non-SmokingSavings
Non-Smoking
Check Rates 1 Double Bed with Double Sofa Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates 1 Double Bed with Sofa Bed
Non-Smoking
Check Rates 1 Double Bed with Sofa Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates 1 Double Bed with Sofa Bed Non-SmokingSavings
Non-Smoking
Check Rates 1 Double Bed with Sofa Bed Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates Executive Room 1 Double Bed
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Check Rates Executive Room 1 Double Bed Park Stay and Go
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Check Rates Room 1 Double Bed
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Check Rates Room 1 Double Bed Park Stay and Go
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Check Rates Room 1 Double Bed with Sofa Bed
Non-Smoking
Check Rates Room 1 Double Bed with Sofa Bed Park Stay and Go
Non-Smoking
Check Rates Room Multiple Bedrooms
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Check Rates Room Multiple Bedrooms Park Stay and Go
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Check Rates Standard Room Breakfast For Up To 2 Adults Value Limit May Apply
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Check Rates Standard Room Park Stay and Go
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Check Rates Standard Room, 1 King or 2 Double Beds
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Check Rates Standard RoomSavings with Breakfast
Non-Smoking

Summary of Verified Reviews

Good to know

  • Internet is expensive

    “Internet costs extortionate” “No free internet”

  • Good access to airport

    “With great access to the airport” “Convenient to Gatwick Airport”

  • Professional service

    “Informed staff” “Efficient reception”

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

Review highlights

Service

82/100
506 reviews

Friendly and professional service, with great reception but subpar housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process is sufficient. Room service is perfect.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

78/100
383 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

69/100
143 reviews

Breakfast is decent but expensive.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

66/100
463 reviews

TV's, rooms, and beds are all okay. Spacious and tidy rooms. Dirty bathrooms in out-of-date, poorly-maintained rooms. Awful A/C, minibars, and furniture.

“Too soft mattresses” “Television broke” “Cracked tiles”

Bar

62/100
79 reviews

Alright but overpriced bar. Bar service is acceptable. Tasteless wines.

“Draft beer” “Large glass of wine” “Coffee too expensive”

Amenities

58/100
67 reviews

Mediocre building with old facilities. Great conference area and nice entrance area. Bad architecture.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Vibe

57/100
66 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Hotel is relatively stylish. Pleasant entrance area. Fine for a budget trip.

“Friendly atmosphere” “Newer mattress” “New towel”

Food

54/100
205 reviews

Poor dining experience overall; decent menu, but restaurant is expensive. Untasty beef dishes & steak.

“Not enough snack food” “No chicken” “Stale sausages”

Value

45/100
326 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

32/100
163 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 54% by couples, with a score of 79

Good to know

  • Old rooms

    “Quite old bathroom”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast could be a bit cheaper”

  • Expensive beverages

    “Coffee too expensive”

  • Dirty bathroom

    “Shower head needed a good clean” “Dirty towels in the bathroom”

Review highlights

Service

83/100
154 reviews

Reception and restaurant service are professional and friendly.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

82/100
133 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

70/100
45 reviews

Breakfast is decent but expensive.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

66/100
134 reviews

Rooms are standard overall, but clean and large with OK beds. Dirty bathrooms in out-of-date, poorly-maintained rooms.

“Excellent cleanliness” “Television and everything is clean” “Too soft mattresses”

Bar

62/100
25 reviews

Alright but overpriced bar.

“Draft beer” “Large glass of wine” “Coffee too expensive”

Amenities

60/100
17 reviews

Average hotel building.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Vibe

60/100
16 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Friendly atmosphere” “Newer mattress” “New towel”

Food

49/100
71 reviews

Restaurant is overpriced with bland food. Menu is adequate.

“Not enough snack food” “No chicken” “Stale sausages”

Value

40/100
107 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

31/100
46 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 61% by solo travelers, with a score of 77

Good to know

  • Poor dining experience

    “Indifferent food”

  • Bad furniture

    “Chair would be good”

  • Hotel is outdated

    “Decor dated” “Decoration dated”

  • Friendly atmosphere

    “Calm atmosphere” “Friendly atmosphere”

Review highlights

Service

82/100
110 reviews

Efficient, friendly service with a nice reception.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

79/100
89 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

66/100
18 reviews

Breakfast is average.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

66/100
98 reviews

Rooms, bathrooms and beds are decent. Sizeable, clean rooms, but poorly maintained with inadequate furniture.

“Excellent cleanliness” “Television and everything is clean” “Cracked tiles”

Bar

59/100
13 reviews

Standard bar.

“Draft beer” “Large glass of wine” “Lounge bar on site”

Vibe

59/100
15 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Friendly atmosphere” “Newer mattress” “New towel”

Amenities

52/100
13 reviews

Average hotel building.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Food

52/100
41 reviews

Substandard, expensive dining.

“Not enough snack food” “No chicken” “Stale sausages”

Value

44/100
58 reviews

Poor value for money. Internet is expensive. Expensive restaurant.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

31/100
48 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 52% by families, with a score of 77

Good to know

  • Clean hotel facilities

    “Television and everything is clean” “Clean establishment”

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

  • Professional service

    “Informed staff” “Efficient reception”

  • Great reception

    “Reception staff excellent” “Welcoming reception staff”

Review highlights

Service

83/100
27 reviews

Efficient, friendly service with a nice reception.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Cleanliness

79/100
21 reviews

Clean hotel facilities. Clean rooms.

“Television and everything is clean” “Clean Executive suite” “Spotlessly clean room”

Location

79/100
26 reviews

Great location near the airport.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

72/100
12 reviews

Tasty breakfast.

“BIG buffet breakfast” “Excellent breakfast” “Breakfast offered a good choice”

Room

61/100
41 reviews

Rooms, bathrooms and beds are decent. Tidy rooms, but in need of better maintenance.

“Television and everything is clean” “Cracked tiles” “Dirty towels in the bathroom”

Food

60/100
20 reviews

Food is all right.

“Delicious meal in the restaurant” “Friendly hotel Food” “Not enough snack food”

Amenities

58/100
8 reviews

Average hotel building.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Vibe

55/100
4 reviews

Decent vibe.

“Calm atmosphere” “Newer mattress” “New towel”

Value

49/100
22 reviews

Poor value for money. Internet is expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

30/100
7 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 82% by business travelers, with a score of 69

Good to know

  • Spacious rooms

    “Large mirror” “Wide beds”

  • Friendly service

    “Friendly attentive staff” “Welcoming reception staff”

  • Fantastic service

    “Staff was amazing” “Reception staff excellent”

  • Poor value for money

    “Paid for internet access” “Paid for Wi-Fi signal”

Review highlights

Service

82/100
15 reviews

Friendly service.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

77/100
9 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Comfort

71/100
9 reviews

Large, comfortable rooms.

“Excellent night's sleep” “Air con worked perfectly” “Room was clean and quiet”

Breakfast

67/100
6 reviews

Breakfast is average.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

66/100
13 reviews

Big, decent rooms.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Bar

65/100
6 reviews

Standard bar.

“Draft beer” “Large glass of wine” “Lounge bar on site”

Food

50/100
5 reviews

Food is not good.

“Not enough snack food” “No chicken” “Stale sausages”

Value

46/100
6 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

Good to know

  • Internet is expensive

    “Internet costs extortionate” “No free internet”

  • Good access to airport

    “With great access to the airport” “Convenient to Gatwick Airport”

  • Spacious rooms

    “Large mirror” “Wide beds”

Review highlights

Service

79/100
9 reviews

Fantastic service.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Comfort

78/100
10 reviews

Spacious, comfortable room with acceptable beds.

“Excellent night's sleep” “Air con worked perfectly” “Room was clean and quiet”

Location

74/100
14 reviews

Great location near the airport.

“With great access to the airport” “Great transfer service” “Excellent location”

Room

70/100
12 reviews

Rooms are spacious with standard beds.

“Excellent night's sleep” “Excellent cleanliness” “Television and everything is clean”

Food

52/100
5 reviews

Food is all right.

“Not enough snack food” “No chicken” “Stale sausages”

Value

39/100
15 reviews

Poor value for money. Internet is expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

28/100
8 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 64% by couples, with a score of 76

Good to know

  • Great room

    “Excellent night's sleep” “Excellent cleanliness”

  • Bad internet service

    “Paid for internet access” “Paid for Wi-Fi signal”

  • Fantastic service

    “Staff was amazing” “Reception staff excellent”

  • Great location

    “With great access to the airport” “Great transfer service”

Review highlights

Service

77/100
4 reviews

Fantastic service.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

74/100
7 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Room

66/100
3 reviews

Room is all right.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Value

38/100
5 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

28/100
5 reviews

Bad internet service.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Good to know

  • Internet is expensive

    “Internet costs extortionate” “No free internet”

  • Good access to airport

    “With great access to the airport” “Convenient to Gatwick Airport”

  • Professional service

    “Informed staff” “Efficient reception”

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

Review highlights

Service

83/100
459 reviews

Efficient, friendly service with a nice reception. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process is sufficient. Room service is perfect.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

80/100
339 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

72/100
124 reviews

Tasty , yet expensive breakfasts.

“BIG buffet breakfast” “Excellent breakfast” “Breakfast offered a good choice”

Room

66/100
406 reviews

TV's, rooms, and beds are all okay. Spacious and tidy rooms. Dirty bathrooms in out-of-date, poorly-maintained rooms. Awful A/C, minibars, and furniture.

“Excellent cleanliness” “Too soft mattresses” “Television broke”

Amenities

62/100
62 reviews

Average hotel building. Great conference area and nice entrance area. Bad architecture.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Bar

61/100
75 reviews

Alright but overpriced bar. Bar service is acceptable. Tasteless wines.

“Draft beer” “Large glass of wine” “Lounge bar on site”

Vibe

60/100
56 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Hotel is relatively stylish. Pleasant entrance area.

“Friendly atmosphere” “Newer mattress” “New towel”

Food

52/100
186 reviews

Poor dining experience overall; decent menu, but restaurant is expensive. Untasty beef dishes & steak.

“Friendly hotel Food” “Not enough snack food” “No chicken”

Value

47/100
285 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

34/100
142 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 60% by couples, with a score of 79

Good to know

  • Expensive breakfast

    “Expensive breakfast” “Breakfast could be a bit cheaper”

  • Expensive beverages

    “Coffee too expensive”

  • Dirty bathroom

    “Shower head needed a good clean” “Dirty towels in the bathroom”

  • Very quiet

    “No aircraft noise” “Quiet location”

Review highlights

Service

84/100
142 reviews

Reception and restaurant service are professional and friendly.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

83/100
120 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

71/100
41 reviews

Tasty , yet expensive breakfasts.

“BIG buffet breakfast” “Excellent breakfast” “Breakfast offered a good choice”

Room

67/100
124 reviews

Rooms are standard overall, but clean and large with OK beds. Bathrooms are dirty and rooms in need of maintenance.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Bar

62/100
25 reviews

Alright but overpriced bar.

“Draft beer” “Plenty of tea/coffee” “Large glass of wine”

Amenities

61/100
16 reviews

Average hotel building.

“Clean Executive suite” “Clean facilities” “Public areas including”

Vibe

60/100
14 reviews

OK vibe and a friendly atmosphere.

“Newer mattress” “New towel” “Decoration dated”

Food

50/100
70 reviews

Restaurant is overpriced with bland food. Menu is adequate.

“Not enough snack food” “No chicken” “Stale sausages”

Value

42/100
96 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

32/100
38 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 54% by solo travelers, with a score of 76

Good to know

  • Poor dining experience

    “Indifferent food”

  • Bad furniture

    “Chair would be good”

  • Spacious rooms

    “Large mirror” “Wide beds”

  • Friendly atmosphere

    “Calm atmosphere” “Friendly atmosphere”

Review highlights

Service

82/100
105 reviews

Efficient, friendly service with a nice reception.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

78/100
80 reviews

Great location near the airport. So-so car access and parking. Expensive parking.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

66/100
17 reviews

Breakfast is average.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

65/100
89 reviews

Rooms, bathrooms and beds are decent. Sizeable, clean rooms, but poorly maintained with inadequate furniture.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Bar

59/100
13 reviews

Standard bar.

“Draft beer” “Large glass of wine” “Coffee too expensive”

Vibe

59/100
13 reviews

OK vibe and a friendly atmosphere.

“Newer mattress” “New towel” “Decoration dated”

Amenities

53/100
11 reviews

Average hotel building.

“Clean Executive suite” “Public areas including” “Noisy ground floor”

Food

52/100
38 reviews

Substandard, expensive dining.

“Not enough snack food” “No chicken” “Meals missing”

Value

44/100
52 reviews

Poor value for money. Internet is expensive. Expensive restaurant.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

32/100
41 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 55% by families, with a score of 76

Good to know

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

  • Professional service

    “Informed staff” “Efficient reception”

  • Great reception

    “Reception staff excellent” “Welcoming reception staff”

  • Internet is expensive

    “Internet costs extortionate” “No free internet”

Review highlights

Service

82/100
25 reviews

Efficient, friendly service with a nice reception.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Cleanliness

79/100
20 reviews

Clean hotel facilities. Clean rooms.

“Television and everything is clean” “Clean Executive suite” “Spotlessly clean room”

Location

79/100
22 reviews

Great location near the airport.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

71/100
10 reviews

Tasty breakfast.

“BIG buffet breakfast” “Excellent breakfast” “Breakfast offered a good choice”

Room

63/100
38 reviews

Rooms, bathrooms and beds are decent. Tidy rooms, but in need of better maintenance.

“Too soft mattresses” “Television broke” “Cracked tiles”

Amenities

58/100
8 reviews

Average hotel building.

“Clean Executive suite” “Clean facilities” “Public areas including”

Food

58/100
17 reviews

Food is all right.

“Not enough snack food” “No chicken” “Stale sausages”

Vibe

55/100
4 reviews

Decent vibe.

“Newer mattress” “New towel” “Decoration dated”

Value

50/100
20 reviews

Poor value for money. Internet is expensive.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

WiFi

30/100
6 reviews

Poor, over-priced WiFi.

“Paid for internet access” “Paid for Wi-Fi signal” “Wifi is an insult”

Ranked top 70% by business travelers, with a score of 71

Good to know

  • Tasty breakfast

    “BIG buffet breakfast” “Excellent breakfast”

  • Friendly service

    “Friendly attentive staff” “Welcoming reception staff”

  • Fantastic service

    “Staff was amazing” “Reception staff excellent”

  • Poor value for money

    “Paid for internet access” “Paid for Wi-Fi signal”

Review highlights

Service

82/100
13 reviews

Friendly service.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

77/100
9 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Comfort

70/100
7 reviews

Rather comfortable.

“Excellent night's sleep” “Air con worked perfectly” “Room was clean and quiet”

Breakfast

67/100
6 reviews

Breakfast is average.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

66/100
9 reviews

Room is all right.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Bar

65/100
5 reviews

Standard bar.

“Draft beer” “Large glass of wine” “Coffee too expensive”

Food

49/100
4 reviews

Food is not good.

“Not enough snack food” “No chicken” “Stale sausages”

Value

46/100
6 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

Good to know

  • Old rooms

    “Quite old bathroom”

  • Hotel is outdated

    “Decor dated” “Decoration dated”

  • Great reception

    “Reception staff excellent” “Welcoming reception staff”

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

Review highlights

Service

81/100
17 reviews

Friendly service and great reception.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

79/100
10 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Cleanliness

75/100
6 reviews

Clean rooms.

“Television and everything is clean” “Clean Executive suite” “Spotlessly clean room”

Comfort

71/100
9 reviews

Very comfortable with alright beds.

“Excellent night's sleep” “Air con worked perfectly” “Room was clean and quiet”

Room

59/100
15 reviews

Average rooms with standard beds. Tidy but old rooms.

“Television and everything is clean” “Cracked tiles” “Dirty towels in the bathroom”

Vibe

54/100
8 reviews

Decent vibe. Hotel is outdated.

“Friendly atmosphere” “Newer mattress” “New towel”

Value

41/100
6 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

Good to know

  • Clean rooms

    “Television and everything is clean” “Spotless bathroom”

Review highlights

Cleanliness

79/100
6 reviews

Clean rooms.

“Television and everything is clean” “Clean Executive suite” “Spotlessly clean room”

Location

78/100
7 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Room

69/100
8 reviews

Clean, reasonable rooms.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Value

42/100
5 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

Review highlights

Room

61/100
4 reviews

Room is all right.

“Television and everything is clean” “Cracked tiles” “Dirty towels in the bathroom”

Review highlights

Service

81/100
7 reviews

Fantastic service.

“Staff was amazing” “Reception staff excellent” “Room service excellent”

Location

72/100
4 reviews

Great location.

“With great access to the airport” “Great transfer service” “Excellent location”

Breakfast

65/100
4 reviews

Breakfast is average.

“BIG buffet breakfast” “No breakfest” “Cooked breakfast was cold”

Room

62/100
6 reviews

Room is all right.

“Television and everything is clean” “Too soft mattresses” “Cracked tiles”

Value

42/100
10 reviews

Poor value for money.

“Paid for internet access” “Paid for Wi-Fi signal” “Pricing is ridiculous”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn London Gatwick

3.5 out of 5. Based on 1269 guest reviews , Average

Details / Other Expenses

Corridors: All Rooms Have Interior Hallways
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 13
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Policies / Expenses
Total Taxes: 20.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Holiday Inn Gatwick Airport

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