361 Fountain View Circle, Alcoa, TN 37701 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Airport Hotel in Blount County
35.78461 -83.98989
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Very Good
4.5/ 5

Based on 165 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast
  • Shuttle to airport available
  • Avg. Group Discount of 22.7%!
  • Fitness / Gym is on-site
  • 80 rooms in hotel
  • Groups/Meetings rating of 10.0/10

Check Current Prices

Room Types

Check Rates1 Queen Suite 1 Bedroom Suite Living Room Sofa Bed 2 Person Kitchen 2 Tvs
Check Rates1 Queen Suite 1 Bedroom Suite Sofa Bed 2 Person Living Room Kitchen
Check Rates1 Queen Suite 1 Room Suite Kitchen Sofa Bed 2 Person Coffeemaker in Room
Check Rates2 Double Beds Accessible Suite 1 Room Suite Kitchen Sofa Bed 2 Person Coffeemaker in Room
Check Rates2 Double Beds Suite 1 Room Suite Sofa Bed 2 Person Kitchen Coffeemaker in Room
Check Rates2 Queen Suite 1 Bedroom Suite Living Room Kitchen Sofa Bed 2 Person

Local Attractions

Maryville College; University of TN-Knoxville;Pellissippi College; Knoxville Zoo; Townsend; Great Smoky Mtns National Park; Cades Cove Smokey Mtn Harley Davidson, Dollywood, Clayton Center for the Arts. Mcghee Tyson Airport, Ober Gatlinburg

Verified Reviews of Mainstay Suites at Knoxville Airport

Below are the verified reviews from guests that we have booked recently:
"Overpowering Chemical Cleaner"
Overall Score2.0/ 5
There was a strong chemical odor everywhere from the cleaning supplies. You may consider switching to toxin free cleaners like Melaleuca. They do an awesome job. Disinfect like Lysol, but without the chemicals and harsh odors that cause disease and cancer.
(Individual traveler, booked 1 room), from US flag
28-Sep-2014 Verified Review
Response from Management on 01-Oct-2014:
Thank you for taking the time to submit a review for our property. We take great pride in providing a clean and healthy environment for our guests and I apologize that you were affected by the cleaning products we are using. I love the tip about considering more natural cleaning products for our more sensitive guests. Again, thank you for your feedback and we hope to see you again soon.
"Group Stay"
Overall Score5.0/ 5
During the stay, experienced very nice customer service.
(Meeting planner, booked 30 rooms), from US flag
11-May-2014 Verified Review, stayed from Fri May 09 to Sat May 10 2014 at a $79.99 group rate (20% discount).
Response from Management on 01-Oct-2014:
Thank you, Jennifer, for your wonderful review. We enjoyed having your group and hope that you will choose us again if you have anymore events in the area.

Customer Reviews of Mainstay Suites at Knoxville Airport

4.5 out of 5. Based on 165 guest reviews, Very Good

Property Description

Voted #1 on Trip Advisor out of 15 local hotels, 6 months straight. In August 2011 this MainStay Suites was voted the #1 MainStay in America for Customer Service and cleanliness. Staff very friendly. Property renovated in 2011. Perfect for extended stay guests. Kitchens with all the extras. We are located 2 miles from the Knoxville Airport: 15 miles from Downtown Knoxville, 3 miles from Maryville, and 25 miles from Oak Ridge. We offer flexible meeting room space to fit your training, meeting, reception, or social needs. Laundryroom, work out room, lounge, outdoor pool with outdoor grill, business center with computer and color printer, free shuttle to and from the airport. Walk across the street to three different places to eat.

Details / Other Expenses

Check In:3 PM
Check Out:12PM
Year of Last Renovation:2011
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:80
Handicap Rooms:4
Room Windows:Windows Do Open
Cleaning Frequency:Weekly
Meeting Rooms:1 View Spaces
Meeting Space:625 sq. feet
Banquet Space:Holds 50 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 0.3 Mi
FEMA Approved:Yes
Pool Info:
Our outdoor pool is open from 10am to 10pm daily during the warm season.
Policies / Expenses
Notification 24 hours for individual; 7 days groups
Nightly Parking:0
Total Taxes:15.75%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
Occupancy Tax: 6.00%
City Tax: 0.00%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 0.00%
Audio Visual Tax: 0.00%
Other Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Additional Room Fees: 0.00 Per Night
Food and Beverage Service Charge:15.00%
Audio Visual Service Charge:20.00%
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 0.00 Per Hour
Chef Attendant Fees: 0.00 Per Night
Avg. Continental Breakfast Cost: 8.00 Per Person
Avg. Plated Breakfast Cost:20.00 Per Person
Avg. Buffet Breakfast Cost:12.00 Per Person
Avg. Plated Lunch Cost:20.00 Per Person
Avg. Buffet Lunch Cost:15.00 Per Person
Avg. Boxed Lunch Cost:10.00 Per Person
Avg. Plated Dinner Cost:35.00 Per Person
Avg. Buffet Dinner Cost:15.00 Per Person
Morning Break Cost: 5.00 Per Person
Afternoon Break Cost: 5.00 Per Person
Banquet Gallon of Coffee: 5.00 Per Person
Banquet Soda: 5.00 Per Person
Banquet Bottled Water: 3.00 Per Person
Banquet Hosted Bar:50.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres:50.00 Per Person/Per Hour

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
$25 one time pet cleaning fee per room not per pet. No weight restrictions.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Knoxville McGhee Tyson (TYS)1 mile South of Airport; Free shuttle service to and from MainStay Suites. $10 if not a guest

Local Shuttle Info: Free Airport Shuttle

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Free hot breakfast buffet including waffles, sausage, eggs, biscuits and gravy, bagels, cereal, homemade oatmeal with fresh toppings, pastries, yogurt, fresh fruit, rice and miso soup, along with hot and cold beverages served daily.

Internet / WiFI

Our guests enjoy free Wi-Fi throughout the hotel.

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

Previously known as:
Mainstay Suites

Hotel Rate Trends at Mainstay Suites at Knoxville Airport

Rate fluctuations of Mainstay Suites at Knoxville Airport

The chart above shows averages of prices for both our group quotes and the best individual traveler rates our rate checker could find at the time the group bid was entered. The best group deal shown is 50.3% in July 2014 and the highest average individual rate is $129 in the month of November 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Mainstay Suites at Knoxville Airport in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Mainstay Suites at Knoxville Airport

Below are the meeting, banquet, conference and event spaces at Mainstay Suites at Knoxville Airport.

Feel free to use the Mainstay Suites at Knoxville Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Alcoa event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Mainstay Room 35 x 17 x 8 59550/----25141714--/--666060
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Mainstay Room

Room Type:
General Meeting Room
Total Size:
595 Sq. Mi
35 x 17 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
Half Day Rental:
$75.00 USD
Full Day Rental:
$125.00 USD
Evening Rental:
$75.00 USD
24 Hr. Hold Rental:
$75.00 USD
Free with 20 rooms staying two nights or more if available.

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"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer! Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!" C.T. - Richmond, BC

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