Mainstay Suites at Knoxville Airport

361 Fountain View Circle, Alcoa, TN 37701 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.784610-83.989890
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Maryville College; University of TN-Knoxville;Pellissippi College; Knoxville Zoo; Townsend; Great Smoky Mtns National Park; Cades Cove Smokey Mtn Harley Davidson, Dollywood, Clayton Center for the Arts. Mcghee Tyson Airport, Ober Gatlinburg

Verified Reviews of Mainstay Suites at Knoxville Airport

Below are the verified reviews from guests that we have booked recently:
"Treated me like family."
Overall Score5.0/ 5
The staff is so friendly and helpful. Everything was really clean. I travel for work and really enjoyed staying there. I definitely recommend this hotel.
(Long term stay guest, booked 1 room), from US flag
12-Nov-2020 Verified Review, stayed from Thu Oct 15 to Thu Nov 12 2020 at a $62.59 average nightly rate.
"Wonderful staff !! Clean comfortable room !!"
Overall Score5.0/ 5
Enjoyed our stay. Everyone was wonderful and the room was very clean and nice.
(Individual traveler, booked 1 room), from US flag
09-Sep-2020 Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $83.99 average nightly rate.
"My latest stay at Mainstay Alcoa."
Overall Score3.0/ 5
I have stayed at the mainstay Suites several times over the last years. My stay this time was the most horrible experience. There was no breakfast to speak of. I realize that the Corona Virus has put a squeeze on that part of Mainstay but that could have been shared with me before I booked my reservation. the toilet paper holder kept falling off the wall, the fake drawer fell off of the vanity in the bathroom. The end door was not locked at night and we did not feel safe. Someone put a rock in the door instead of getting someone to repair it. I am a member of choice Privileges and personally I do not want to stay in another property ever again.
(Individual traveler, booked 1 room), from US flag
08-May-2020 Verified Review, stayed from Tue May 05 to Fri May 08 2020 at a $66.99 average nightly rate.
"Over priced and outdated."
Overall Score2.0/ 5
Outdated hotel with prices of a nicer room for the same price next door. Lobby staff struggled to even check us in. Never again.
(Individual traveler, booked 1 room), from US flag
15-Dec-2019 Verified Review, stayed from Sun Dec 15 to Mon Dec 16 2019 at a $74.77 average nightly rate.
"Uncomfortable."
Overall Score2.0/ 5
Bed was uncomfortable, therefore I didn't sleep. ONLY one mirror in the whole room, making it difficult for three women to get ready at the same time. Not the cleanest. needs new carpet. I was allergic to something in the room (I'm guessing dirty carpet). TV remote didn't work; could adjust volume but NOT change the channel.
(Individual traveler, booked 1 room), from US flag
30-Nov-2019 Verified Review, stayed from Thu Nov 28 to Sat Nov 30 2019 at a $106.50 average nightly rate.
"State of disrepair! Poor maintenance overall."
Overall Score2.0/ 5
Chest of drawers under TV in two queen suite falling apart with all drawers lop sided and not usable. Literally falling apart. Two loungers at pool broken. Eggs and bacon had no taste, otherwise decent breakfast. Front desk adequate but not impressive. Third floor Corridors were stained and spotted on carpet, however room was clean. Apparent poor management overall or no maintenance staff. Although good location and price, can not recommend. First and probably last time staying at Mainstay Suites. Disappointing Choice Hotel.
(Individual traveler, booked 1 room), from US flag
10-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sat Sep 07 2019 at a $109.00 average nightly rate.
"Disappointed"
Overall Score3.0/ 5
The hotel had roaches. comunicated to both hotel and facilitator. For someone who had to travel 243 miles one way for training. This is the hotel that was provided. Beakfast served there was very displeasing, rarely available on time for class. And when mentioned to the acadamy was told they would look into it. I bought ny own beakfast daily and no offer of reimbursement. Very dissapointed. Disgusted from the bugs.
(Individual traveler, booked 1 room), from US flag
11-Nov-2018 Verified Review, stayed from Sun Oct 28 to Fri Nov 09 2018 at a $62.00 average nightly rate.
"Bugs"
Overall Score2.0/ 5
There were roaches everywhere in two weeks the bed sheets were never changed out the toilets do not flush breaksfast is horrible staff is friendly but they need to take care of issues being brought to their attention.
(Individual traveler, booked 1 room), from US flag
09-Nov-2018 Verified Review, stayed from Sun Oct 28 to Fri Nov 09 2018 at a $62.00 average nightly rate.
"Good Stay"
Overall Score4.0/ 5
Good stay I'm in the 3rd floor I like it. Good breakfast.
(Individual traveler, booked 1 room), from US flag
26-Oct-2018 Verified Review, stayed from Sun Oct 21 to Fri Oct 26 2018 at a $62.00 average nightly rate.
"Overpowering Chemical Cleaner"
Overall Score2.0/ 5
There was a strong chemical odor everywhere from the cleaning supplies. You may consider switching to toxin free cleaners like Melaleuca. They do an awesome job. Disinfect like Lysol, but without the chemicals and harsh odors that cause disease and cancer.
(Individual traveler, booked 1 room), from US flag
28-Sep-2014 Verified Review
4.0 out of 5. Based on 208 guest reviews

Property Description

Voted #1 on Trip Advisor out of 15 local hotels, 6 months straight. In August 2011 this MainStay Suites was voted the #1 MainStay in America for Customer Service and cleanliness. Staff very friendly. Property renovated in 2011. Perfect for extended stay guests. Kitchens with all the extras. We are located 2 miles from the Knoxville Airport: 15 miles from Downtown Knoxville, 3 miles from Maryville, and 25 miles from Oak Ridge. We offer flexible meeting room space to fit your training, meeting, reception, or social needs. Laundryroom, work out room, lounge, outdoor pool with outdoor grill, business center with computer and color printer, free shuttle to and from the airport. Walk across the street to three different places to eat.

Details / Other Expenses

Check In: 3 PM
Check Out: 12PM
Year of Last Renovation: 2011
Floors: 3
Rooms: 81
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 81
Handicap Rooms: 4
Suites: 81
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 2 View Spaces
Meeting Space: 1171 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 0.3 Mi
FEMA Approved: Yes
Pool Info:
Our outdoor pool is open from 10am to 10pm daily during the warm season.
Policies / Expenses
Cancellation:
Notification 24 hours for individual; 7 days groups
Nightly Parking: 0
Total Taxes: 15.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
Occupancy Tax: 6.00%
City Tax: 0.00%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 0.00%
Audio Visual Tax: 0.00%
Other Tax: 0.00%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Additional Room Fees: 0.00 Per Night
Food and Beverage Service Charge: 15.00%
Audio Visual Service Charge: 20.00%
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 0.00 Per Hour
Chef Attendant Fees: 0.00 Per Night
Avg. Continental Breakfast Cost: 8.00 Per Person
Avg. Plated Breakfast Cost: 20.00 Per Person
Avg. Buffet Breakfast Cost: 12.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 15.00 Per Person
Avg. Boxed Lunch Cost: 10.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Avg. Buffet Dinner Cost: 15.00 Per Person
Morning Break Cost: 5.00 Per Person
Afternoon Break Cost: 5.00 Per Person
Banquet Gallon of Coffee: 5.00 Per Person
Banquet Soda: 5.00 Per Person
Banquet Bottled Water: 3.00 Per Person
Banquet Hosted Bar: 50.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 50.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Knoxville McGhee Tyson (TYS)1 mile South of Airport; Free shuttle service to and from MainStay Suites. $10 if not a guest

Local Shuttle Info: Free Airport Shuttle

Breakfast Information

Free hot breakfast buffet including waffles, sausage, eggs, biscuits and gravy, bagels, cereal, homemade oatmeal with fresh toppings, pastries, yogurt, fresh fruit, rice and miso soup, along with hot and cold beverages served daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$25 one time pet cleaning fee per room not per pet. No weight restrictions.

Internet / WiFI

Our guests enjoy free Wi-Fi throughout the hotel.

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

Previously known as:
Mainstay Suites

Hotel Rate Trends at Mainstay Suites at Knoxville Airport

Rate fluctuations of Mainstay Suites at Knoxville Airport

The chart above shows averages of prices for both our group quotes and the best individual traveler rates our rate checker could find at the time the group bid was entered. The best group deal shown is 37.8% in November 2020 and the highest average individual rate is $101 in the month of October 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Mainstay Suites at Knoxville Airport in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Mainstay Suites at Knoxville Airport

Below are the meeting, banquet, conference and event spaces at Mainstay Suites at Knoxville Airport.

Feel free to use the Mainstay Suites at Knoxville Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Alcoa event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Mainstay Room 35 x 17 x 8 595 50/-- -- 25 14 17 14 --/-- 66 60 60
Close This

Mainstay Room

Room Type:
General Meeting Room
Total Size:
595 Sq. Mi
Dimensions:
35 x 17 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
Free with 20 rooms staying two nights or more if available.
Montvale 16 x 36 x 8 576 48/-- -- 40 -- 16 -- --/-- 61 14 --
Close This

Montvale

Room Type:
General Meeting Room
Total Size:
576 Sq. Mi
Dimensions:
16 x 36 x 8 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Mainstay Suites at Knoxville Airport

    What time is check in?

    Check in time is 3 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 12PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Mainstay Suites at Knoxville Airport have?

    There are 81 rooms in the property.

    Is there any meeting space at Mainstay Suites at Knoxville Airport?

    Yes, they have 2 meeting rooms that can support various table layouts.

    What kind of breakfast is at Mainstay Suites at Knoxville Airport?

    Free hot breakfast buffet including waffles, sausage, eggs, biscuits and gravy, bagels, cereal, homemade oatmeal with fresh toppings, pastries, yogurt, fresh fruit, rice and miso soup, along with hot and cold beverages served daily.

    How much does internet cost?

    Our guests enjoy free Wi-Fi throughout the hotel.

    Is there a gym at Mainstay Suites at Knoxville Airport?

    Yes, there is a gym/fitness area available on-site at the property.

    Are there rooms with kitchenettes?

    Yes. Good kitchenette. Almost all guests found the kitchenette to be good.

    Is there a pool at Mainstay Suites at Knoxville Airport?

    Yes, there is a pool on-site at the property. Our outdoor pool is open from 10am to 10pm daily during the warm season..

    Testimonials:

    Testimonials icon
    "This is a fantastic! You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it! " J.H. - Cincinnati, OH

    Find out more Check Rates