MERCURE COMERCIAL STO DOMINGO

El Conde Esquina Hostos, Santo Domingo 10210 Dominican Republic (DOM)
3.5 Star Downtown Hotel
18.47336-69.88543
Check availability
Average
3.0/ 5

Based on 384 guest reviews

Show Guest Reviews
  • The Avg. Group Discount is 2.3%!
  • 96 sleeping rooms in hotel
  • 4 floors in hotel
  • 2 suites in hotel
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Groups & Meetings rating of 6.4/10

Check Current Prices






Include Discounts:

Room Types

Check Rates Double Standard Breakfast and Additional Meal Included
Non-Smoking
Check Rates Double Standard Breakfast Included
Non-Smoking
Check Rates Double Standard Breakfast Lunch and Dinner Included
Non-Smoking
Check Rates Standard Double Room
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Standard Twin Room 2 Single Beds
Non-Smoking

Local Attractions

MUSEUMS, COLONIAL PLACES, CHURCHS, RESTAURANTS, SHOPPING CENTER,

Summary of Verified Reviews

Good to know

  • Great shopping

    “Excellent supermarket” “There are a lot of shops”

  • Small rooms

    “Television could be bigger” “Very small rooms”

  • Old rooms

    “TV is very old” “Old TV set”

  • Poor bathroom

    “Towels are dark” “Bathroom tacky”

Review highlights

Location

90/100
127 reviews

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Breakfast

67/100
29 reviews

Breakfast is average.

“No eggs” “Good breakfast buffet” “Mediocre breakfast”

Service

64/100
107 reviews

Reception and service are alright. Mostly friendly and professional service, but bad restaurant service.

“Staff are friendly and helpful” “Breakfast waitress not friendly at all” “Manager is not good”

Food

57/100
34 reviews

Food is all right.

“Excellent buffet” “Nice bar and restaurant” “Food in the evening is quite nice”

WiFi

45/100
48 reviews

WiFi's cheap, but poor quality.

“No Wi-fi Service” “No Wi Fi” “Bad internet connection”

Cleanliness

41/100
36 reviews

Dirty room.

“Smell in the room” “Another room that was extremely smelly”

Vibe

40/100
33 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Good choice for a city trip.

“Loud music” “TV is very old” “Old TV set”

Beach

33/100
6 reviews

Beach is poor.

“No beach”

Room

32/100
126 reviews

Rooms are old, dirty, and small. Rooms are outdated, with cramped bathrooms and poor beds. No views, TV's and AC substandard.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

26/100
61 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Noisy, cramped rooms and bathrooms.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Ranked top 51% by couples, with a score of 75

Good to know

  • Noisy

    “Bar noise it was impossible”

  • Small rooms

    “Television could be bigger” “Very small rooms”

  • Great shopping

    “Excellent supermarket” “There are a lot of shops”

  • Uncomfortable

    “Television could be bigger” “No ventilation”

Review highlights

Location

89/100
29 reviews

Great location near lots of shopping.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Breakfast

70/100
6 reviews

Breakfast is average.

“No eggs” “Good breakfast buffet” “Mediocre breakfast”

Service

66/100
19 reviews

Standard service overall, though very professional, and OK reception.

“Excellent staff” “Front desk staff is lacking” “Breakfast waitress not friendly at all”

Food

53/100
4 reviews

Food is all right.

“Excellent buffet” “Nice bar and restaurant” “Good pizza”

WiFi

47/100
5 reviews

Bad internet service.

“No Wi-fi Service” “No Wi Fi” “Bad internet connection”

Cleanliness

43/100
8 reviews

Dirty room.

“Smell in the room” “Another room that was extremely smelly”

Vibe

38/100
5 reviews

Poor vibe.

“Loud music” “TV is very old” “Old TV set”

Room

27/100
19 reviews

Small, dirty rooms and horrible bathrooms.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

26/100
14 reviews

Rooms are uncomfortable, loud and cramped.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Ranked top 58% by solo travelers, with a score of 73

Good to know

  • Bad internet service

    “No Wi-fi Service” “No Wi Fi”

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

Review highlights

Location

90/100
6 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Value

77/100
4 reviews

Best value for money.

“Price is reasonable” “Inexpensive rooms” “Free wifi connection”

Service

60/100
13 reviews

Service is adequate.

“Staff are friendly and helpful” “Very few English” “Breakfast waitress not friendly at all”

WiFi

39/100
5 reviews

Bad internet service.

“No Wi-fi Service” “No Wi Fi” “Bad internet connection”

Room

30/100
6 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

Review highlights

Location

88/100
6 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Food

62/100
3 reviews

Food is all right.

“Excellent buffet” “Restaurant near by” “Good pizza”

Room

32/100
7 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Ranked top 92% by families, with a score of 66

Good to know

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

Review highlights

Service

66/100
5 reviews

Service is adequate.

“Well trained desk staff” “Front desk staff is lacking” “Breakfast waitress not friendly at all”

Room

30/100
6 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Dirty room

    “Smell in the room” “Another room that was extremely smelly”

  • Friendly service

    “Staff are friendly and helpful” “Staff was super nice and helpful”

Review highlights

Location

92/100
11 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Breakfast

67/100
7 reviews

Breakfast is average.

“No eggs” “Good breakfast buffet” “Good breakfast”

Service

60/100
15 reviews

Friendly service and acceptable reception.

“Staff was profesional” “Friendly and kind personnel” “Well trained desk staff”

Food

50/100
5 reviews

Food is all right.

“Excellent buffet” “Nice bar and restaurant” “Food in the evening is quite nice”

WiFi

39/100
5 reviews

Bad internet service.

“No Wi-fi Service” “No Wi Fi” “Bad internet connection”

Cleanliness

38/100
5 reviews

Dirty room.

“Smell in the room” “Another room that was extremely smelly”

Room

28/100
11 reviews

Dirty room.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

Review highlights

Location

91/100
5 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Service

67/100
7 reviews

Reception and service are alright.

“Staff are friendly and helpful” “Well trained desk staff” “Breakfast waitress not friendly at all”

Room

28/100
5 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Small rooms

    “Television could be bigger” “Very small rooms”

  • Poor bathroom

    “Towels are dark” “Bathroom tacky”

  • Poor beds

    “Bed Was Horrible”

  • Dirty room

    “Smell in the room” “Another room that was extremely smelly”

Review highlights

Location

92/100
79 reviews

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Breakfast

72/100
14 reviews

Tasty breakfast.

“Very good breakfast” “Nice breakfast” “Good breakfast buffet”

Service

67/100
68 reviews

Reception and service are alright. Mostly friendly and professional service, but bad restaurant service.

“Friendly staff” “Well trained desk staff” “Breakfast waitress not friendly at all”

WiFi

46/100
34 reviews

WiFi's cheap, but poor quality.

“No Wi-fi Service” “No Wi Fi” “Bad internet connection”

Cleanliness

41/100
20 reviews

Dirty room.

“Smell in the room” “Another room that was extremely smelly”

Room

38/100
81 reviews

Small, old, dirty rooms with tiny bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Vibe

37/100
20 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Loud music” “TV is very old” “Old TV set”

Comfort

27/100
39 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Noisy, cramped rooms and bathrooms.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Beach

25/100
5 reviews

Beach is poor.

“No beach”

Ranked top 75% by couples, with a score of 71

Good to know

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

  • Uncomfortable

    “Television could be bigger” “No ventilation”

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

Review highlights

Location

86/100
7 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Service

63/100
8 reviews

Service is adequate.

“Friendly staff” “Well trained desk staff” “Breakfast waitress not friendly at all”

Room

30/100
3 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

28/100
4 reviews

Uncomfortable.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Review highlights

Room

28/100
3 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Great shopping

    “Excellent supermarket” “There are a lot of shops”

  • Small rooms

    “Television could be bigger” “Very small rooms”

Review highlights

Location

88/100
12 reviews

Great location near lots of shopping.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Value

82/100
7 reviews

Best value for money.

“Price is reasonable” “Inexpensive rooms” “Free wifi connection”

Breakfast

63/100
5 reviews

Breakfast is average.

“No eggs” “Good breakfast buffet” “BREAKFAST GOOD”

Service

61/100
5 reviews

Service is adequate.

“Staff are friendly and helpful” “Well trained desk staff” “Front desk staff is lacking”

Food

56/100
5 reviews

Food is all right.

“Excellent buffet” “Food was amazing” “Nice bar and restaurant”

Cleanliness

44/100
5 reviews

Dirty.

“Smell in the room” “Another room that was extremely smelly”

Room

32/100
7 reviews

Small rooms.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

22/100
5 reviews

Small and uncomfortable rooms.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Good to know

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

  • Dirty

    “Smell in the room” “Another room that was extremely smelly”

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

  • Best value for money

    “Price is reasonable” “Inexpensive rooms”

Review highlights

Location

90/100
8 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Value

81/100
4 reviews

Best value for money.

“Price is reasonable” “Inexpensive rooms” “Free wifi connection”

Cleanliness

43/100
4 reviews

Dirty.

“Smell in the room” “Another room that was extremely smelly”

Room

30/100
5 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Review highlights

Location

89/100
5 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Service

58/100
4 reviews

Service is adequate.

“Excellent staff” “New front desk clerk” “Breakfast waitress not friendly at all”

Room

30/100
7 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Good to know

  • Poor bathroom

    “Towels are dark” “Bathroom tacky”

  • Small rooms

    “Television could be bigger” “Very small rooms”

Review highlights

Location

88/100
14 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Service

67/100
12 reviews

Service is adequate.

“Friendly and kind personnel” “New front desk clerk” “Breakfast waitress not friendly at all”

Food

47/100
4 reviews

Food is not good.

Vibe

45/100
4 reviews

Poor vibe.

“Loud music” “TV is very old” “Old TV set”

Room

31/100
15 reviews

Tiny rooms with unacceptable bathrooms.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

25/100
8 reviews

Small and uncomfortable rooms.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Ranked top 82% by couples, with a score of 74

Good to know

  • Room is not nice

    “No A/C” “Iron was not provided in the room”

  • Uncomfortable

    “Television could be bigger” “No ventilation”

  • Great location

    “A few steps from the piazza” “In the heart of the old town”

Review highlights

Location

91/100
7 reviews

Great location.

“A few steps from the piazza” “In the heart of the old town” “Excellent location”

Room

31/100
4 reviews

Room is not nice.

“No A/C” “Iron was not provided in the room” “Towels are dark”

Comfort

27/100
4 reviews

Uncomfortable.

“Television could be bigger” “No ventilation” “Bar noise it was impossible”

Review Semantics by TrustYou

Customer Reviews of Mercure Comercial Sto Domingo

3.0 out of 5. Based on 384 guest reviews , Average

Property Description

96 rooms, 2 for disabled guests. Located in the heart of the colonial area of Santo Domingo, the hotel building was completely refurbished in 2000 and is an ideal base to visit all the historical monuments in the old town centre. 30 km from the airport.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2011
Floors: 4
Rooms: 96
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 27
Handicap Rooms: 2
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Banquet Space: Holds 60 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 7AM-11PM
Policies / Expenses
Cancellation:
3 DAYS BEFORE ARRIVAL FOR INDIVIDUAL, 15 DAYS BEFORE ARRIVAL FOR GROUPS
Typical Group Deposit: 30%
Total Taxes: 28.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Small dogs only


  • Air conditioning
  • Baby facilities in room
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Mini bar
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime

Airport & Shuttle Information

35 MINUTES FROM MERCURE TO AIRPORT. THE COST IS 40 DOLLARS

Airport Shuttle? Sorry, no airport shuttle available.

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

Similar hotels near by

More Details >
Photo of Hotel Discovery
Hotel Discovery ~0.40 Miles away

Testimonials: Why use Hotel Planner?

Testimonials icon
"Your site is such a timesaver and I got an excellent rate! So easy and fabulous! I will recommend this to my friends. Thanks!" S.B. - Columbia, SC

Find out more Check Rates