Verified Reviews of Quality Inn & Suites Below are the verified reviews from guests that we have booked recently:
"Great Hotel Experience"
Overall Score5.0/ 5
We had a very good experience staying at the Quality Inn. We booked 50 rooms for 108 people and check-in could not have gone smoother. The front desk was very helpful and were prepared when we arrived. We decided to stay here first of all because of the very competitive price. The reviews on some of the travel site were not very flattering, but we experienced none of that malarkey. The lobby was very clean and decorated for the holidays, the rooms were all very clean and you could tell, well maintained. All the amenities you need for an overnight stay and the full breakfast was the icing on the cake. The manager, Mary Campbell, was very helpful, friendly and efficient and we are so glad we found her little hotel. We will definitely stay here again next if their are rooms available.
14-Dec-2015 Verified Review, stayed from Sat Dec 12 to Sun Dec 13 2015 at a $71.00 group rate (10% discount).
"No Working Bathroom"
Overall Score2.0/ 5
We had a good stay. I would say about half of our families had a pleasant stay, but the other half ran into some difficulties. We personally ran into a room with a bathroom that didn't work. We called the main desk and Natalie came up and worked really hard to fix it for us but couldn't. She was the redeeming quality of the hotel and they should be proud of her. Unfortunately, the problem was not fixed and they refused to call any maintenance personnel to fix the problem so we stayed in a room with no working bathroom. Not a pleasant night. Some of our other parents ran into similar situations.
12-May-2015 Verified Review, stayed from Fri May 01 to Sun May 03 2015 at a $91.37 group rate (15% discount).
Response from Management on 19-Jun-2015:
Customer Reviews of Quality Inn & Suites
Hotel is now a Quality Inn and Suites. Our amenities include indoor pool, and hot tub, HOT breakfast, free Wi-Fi, and new mattresses and bedding for all the rooms. Conveniently located off of I-75 at exit 15, and I-275. Clean comfortable rooms at an affordable price.
Details / Other Expenses
|Year of Last Renovation:||2010|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||60|
|Room Windows:||Windows Do Open|
|Cleaning Frequency:||As Needed|
|Meeting Rooms:||1 |
|Meeting Space:||300 sq. feet|
|Dist. to Food/Bars:||0.3 Mi|
|Dist. to 24hr Restaurant:||1.0 Mi|
|Dist. to Nearest Gym:||2.0 Mi| Policies / Expenses
24 hour notice
|Typical Group Deposit:||50%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.50%|
|Occupancy Tax:|| 7.00%|
|City Tax:|| 3.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Cincinnati International (CVG) 28 miles
Local Shuttle Info: No shuttle service
Airport Shuttle? Sorry
airport shuttle available.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.