BAYMONT INN & SUITES

7201 West Broad St., Richmond, VA 23294 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Henrico County
37.61242-77.5204
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Poor
2.0/ 5

Based on 57 guest reviews

Show Guest Reviews
  • Has an outdoor pool!
  • Free complimentary breakfast
  • The Avg. Group Discount is 14.4%!
  • Gym is available on property
  • 121 rooms in property
  • Check-out: 11:00AM
  • Groups/Meetings rating of 3.4/10
  • 2 conference rooms in property

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Room Types

Check Rates1 King Bed Apartment with Sofa Bed WiFi Kitchen
Non-Smoking
Check Rates1 King Bed Apartment with Sofa Bed WiFi Kitchen Nak1 and Hairdryer
Non-Smoking
Check Rates1 King Bed Room with WiFi Coffee Maker Hairdryer
Non-Smoking
Check Rates1 King Bed Room with WiFi Coffee Maker Hairdryer and Npk1 Iron with Ironing Board
Non-Smoking
Check Rates1 King Bed Room with WiFi Coffee Maker Hairdryer Iron
Non-Smoking
Check Rates1 King Bed Room with WiFi Coffee Maker Hairdryer Iron with Ironing Board
Non-Smoking
Check Rates2 Double Bed Room with WiFi Coffee Maker Hairdryer
Non-Smoking
Check Rates2 Double Bed Room with WiFi Coffee Maker Hairdryer and Iron with Ironing Board
Non-Smoking
Check RatesDouble Room 2 Double Beds Stay 3 Save 20%
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room 1 King Bed Stay 3 Save 20%
Non-Smoking
Check RatesStay 3 Save 20% 1 King Bed Apartment with Sofa Bed WiFi Kitchen
Non-Smoking
Check RatesStay 3 Save 20% 1 King Bed Room with WiFi Coffee Maker Hairdryer
Non-Smoking
Check RatesStay 3 Save 20% 1 King Bed Room with WiFi Coffee Maker Hairdryer Iron
Non-Smoking
Check RatesStay 3 Save 20% 2 Double Bed Room with WiFi Coffee Maker Hairdryer
Non-Smoking

Local Attractions

Kings Dominion, The Science Museum of Virginia, Lewis Ginter Botanical Gardens, Maymont Park, Joseph Bryan Park, Three Lakes Nature Center, Virginia Historical Society, The Virginia Museum of Fine Arts, University of Richmond, Medical College of Virginia, Virginia Commonwealth University, Henrico Doctor's Hospital, Bon Secours St. Mary's Hospital, Richmond Convention Center, The National, Bowling Alleys, Movie Theaters, Olive Garden, T.G.I Friday, Bob Evan's, Red Lobster, Lonestar, Dave & Buster's, Applebees, Chuckee Cheese's, CiCi's Pizza, Picadilly Cafe, Bailey's Smoke House & Tavern, Buffalo Wild Wings, Golden Corral, and many, many, many more. Short Pump Towne Center, Short Pump Mall, Stony Point Fashion Park, Lots of Shopping Centers with stores like K-Mart, Target, Walmart, Stein Mart, Marshall's, Burlington, Barne's & Noble, etc. Great Location! Something for everyone!

Verified Reviews of Baymont Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Closet Door."
Overall Score2.0/ 5
The closet door was off its track, the shower rod was loose so you couldn't close it, there was a lot of maintenance needed.
(Individual traveler, booked 1 room), from US flag
28-Jun-2014 Verified Review, stayed from Thu Jun 26 to Sat Jun 28 2014 at a $49.49 average nightly rate.

Summary of Verified Reviews

Summary of 389 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
56
Poor

With a poor TrustScore of 56, guests think this hotel is not up to standards with its rooms, cleanliness and amenities.

Good City Hotel Top 34% in city

Good to know

  • Poor hotel buildings

    “Older building” “Very old decor”

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Dirty bathroom

    “Bath tub needed cleaned” “Stained bathtubs”

  • Dirty room

    “Dirty shower” “Dirty linens”

Review highlights

Location

85/100
42 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

65/100
78 reviews

Decent reception, with friendly but unprofessional staff.

“Staff was very friendly” “No pool service” “No staff at the reception”

WiFi

57/100
13 reviews

Regular internet service.

“No Wi-Fi signal in the room” “WiFi Inexpensive” “Free wifi”

Food

43/100
13 reviews

Food is not good.

“No fruit” “No sausage” “No bacon”

Breakfast

42/100
32 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Comfort

42/100
51 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Room

25/100
164 reviews

Outdated, dirty rooms which are poorly-maintained. Filthy bathrooms and bad beds, furniture, and TVs.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

24/100
63 reviews

Subpar entrance area and ancient facilities, but wonderful grounds.

“Older building” “Very old decor” “No elevator”

Cleanliness

21/100
82 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty linens” “Dirty floors”

Vibe

20/100
49 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated. Good choice for a city trip.

“Older building” “Very old decor” “Wet feeling”

Pool

6/100
14 reviews

Bad pool.

“Pool was not working” “Pool was not open” “Pool was closed”

Good to know

  • Bad furniture

    “Carpet seemed old” “Broken closet door”

  • Great location

    “Near to gas station” “Close enough to downtown”

  • Poorly-maintained rooms

    “A/C didn't work” “Television did not work”

  • Poor beds

    “Dirty linens” “Awful mattresses”

Review highlights

Location

86/100
11 reviews

Great location.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

64/100
11 reviews

Friendly service and acceptable reception.

“Staff was friendly” “No pool service” “No staff at the reception”

Comfort

44/100
13 reviews

Big rooms but uncomfortable with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Breakfast

41/100
6 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Room

25/100
30 reviews

Rooms are large but untidy, with bad bathrooms. Rooms not well-kept, with bad beds and furniture.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

24/100
6 reviews

Poor hotel buildings.

“Older building” “Very old decor” “No elevator”

Vibe

23/100
5 reviews

Poor vibe.

“Older building” “Very old decor” “Wet feeling”

Cleanliness

22/100
15 reviews

Dirty room.

“Dirty shower” “Dirty linens” “Dirty floors”

Good to know

  • Unclean hotel facilities

    “Dirty floors”

  • Bad breakfast

    “No eggs” “No coffee cups”

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Dirty bathroom

    “Bath tub needed cleaned” “Stained bathtubs”

Review highlights

Service

65/100
13 reviews

Service is average, but very friendly.

“Friendly staff” “No pool service” “No staff at the reception”

Comfort

44/100
5 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Breakfast

41/100
10 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Room

25/100
26 reviews

Dirty and under-maintained rooms and bathrooms with bad beds.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Cleanliness

22/100
14 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty linens” “Dirty floors”

Amenities

19/100
11 reviews

Poor buildings and an uninspiring entrance area.

“Older building” “Very old decor” “No elevator”

Vibe

18/100
10 reviews

Poor vibe. Unpleasant entrance area.

“Older building” “Very old decor” “Wet feeling”

Good to know

  • Dirty bathroom

    “Bath tub needed cleaned” “Stained bathtubs”

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Great location

    “Near to gas station” “Close enough to downtown”

  • Dirty room

    “Dirty shower” “Dirty linens”

Review highlights

Location

87/100
6 reviews

Great location.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

67/100
10 reviews

Reception and service are alright.

“Helpful staff” “No pool service” “Without cleaning”

Comfort

38/100
7 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Amenities

24/100
7 reviews

Poor buildings and an uninspiring entrance area.

“Older building” “Very old decor” “No elevator”

Room

23/100
21 reviews

Dirty and under-maintained rooms and bathrooms with bad beds.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Cleanliness

19/100
9 reviews

Bathrooms and rooms are untidy.

“Dirty shower” “Dirty linens” “Dirty floors”

Vibe

19/100
6 reviews

Poor vibe. Unpleasant entrance area.

“Older building” “Very old decor” “Wet feeling”

Good to know

  • Bad amenities

    “Older building” “Very old decor”

  • Poor hotel buildings

    “Older building” “Very old decor”

  • Uncomfortable

    “A/C didn't work” “Ac did not work”

  • Room is not nice

    “Carpet seemed old” “Broken closet door”

Review highlights

Value

80/100
8 reviews

Best value for money.

“Inexpensive motels” “Ice machine free” “Cheap hotel”

Service

67/100
6 reviews

Service is adequate.

“Excellent customer service” “Staff was friendly” “No pool service”

Comfort

50/100
4 reviews

Uncomfortable.

“A/C didn't work” “Ac did not work” “Dirty linens”

Room

34/100
14 reviews

Room is not nice.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

27/100
4 reviews

Poor hotel buildings.

“Older building” “Very old decor” “No elevator”

Good to know

  • Poor hotel buildings

    “Older building” “Very old decor”

  • Unpleasant entrance area

    “No elevators” “No elevator”

  • Dirty bathroom

    “Bath tub needed cleaned” “Stained bathtubs”

  • Dirty room

    “Dirty shower” “Dirty linens”

Review highlights

Location

86/100
41 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

64/100
76 reviews

Service staff are friendly, yet unprofessional and reception is poor.

“Excellent customer service” “Staff was friendly” “No pool service”

WiFi

57/100
13 reviews

Regular internet service.

“Computer internet doesn't work” “WiFi Inexpensive” “Free wifi”

Comfort

42/100
50 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Breakfast

41/100
31 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Food

36/100
11 reviews

Food is not good.

“No fruit” “No sausage” “No bacon”

Room

26/100
160 reviews

Outdated, dirty rooms which are poorly-maintained. Filthy bathrooms and bad beds, furniture, and TVs.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

24/100
61 reviews

Subpar entrance area and ancient facilities, but wonderful grounds.

“Older building” “Very old decor” “No elevator”

Cleanliness

22/100
79 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty linens” “Dirty floors”

Vibe

20/100
49 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Older building” “Very old decor” “Wet feeling”

Pool

7/100
13 reviews

Bad pool.

“Pool was not working” “Pool was not open” “Pool was closed”

Good to know

  • Reception is not nice

    “No staff at the reception” “Front desk doesn't work”

  • Dirty bathroom

    “Bath tub needed cleaned” “Stained bathtubs”

  • Dirty room

    “Dirty shower” “Dirty linens”

  • Unpleasant entrance area

    “No elevators” “No elevator”

Review highlights

Location

87/100
6 reviews

Great location.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

67/100
10 reviews

Reception and service are alright.

“Staff was friendly” “No pool service” “Without cleaning”

Comfort

38/100
7 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Amenities

24/100
7 reviews

Poor buildings and an uninspiring entrance area.

“Older building” “Very old decor” “No elevator”

Room

23/100
21 reviews

Dirty and under-maintained rooms and bathrooms with bad beds.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Cleanliness

19/100
9 reviews

Bathrooms and rooms are untidy.

“Dirty shower” “Dirty linens” “Dirty floors”

Vibe

19/100
6 reviews

Poor vibe. Unpleasant entrance area.

“Older building” “Very old decor” “Wet feeling”

Good to know

  • Unclean hotel facilities

    “Dirty floors”

  • Bad breakfast

    “No eggs” “No coffee cups”

  • Friendly service

    “Staff was very helpful” “Helpful staff”

  • Unpleasant entrance area

    “No elevators” “No elevator”

Review highlights

Service

65/100
13 reviews

Service is average, but very friendly.

“Staff was friendly” “No pool service” “Without cleaning”

Comfort

44/100
5 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Breakfast

41/100
10 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Room

26/100
25 reviews

Dirty and under-maintained rooms and bathrooms with bad beds.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Cleanliness

22/100
13 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Dirty shower” “Dirty linens” “Dirty floors”

Amenities

19/100
11 reviews

Poor buildings and an uninspiring entrance area.

“Older building” “Very old decor” “No elevator”

Vibe

18/100
10 reviews

Poor vibe. Unpleasant entrance area.

“Older building” “Very old decor” “Wet feeling”

Good to know

  • Bad furniture

    “Carpet seemed old” “Broken closet door”

  • Great location

    “Near to gas station” “Close enough to downtown”

  • Poorly-maintained rooms

    “A/C didn't work” “Television did not work”

  • Poor beds

    “Dirty linens” “Awful mattresses”

Review highlights

Location

86/100
11 reviews

Great location.

“Near to gas station” “Close enough to downtown” “Close to the airport”

Service

63/100
10 reviews

Service is adequate.

“Excellent customer service” “Staff was very helpful” “No pool service”

Comfort

43/100
12 reviews

Not very comfortable, with bad beds.

“A/C didn't work” “Ac did not work” “Dirty linens”

Breakfast

41/100
6 reviews

Bad breakfast.

“No eggs” “No coffee cups” “Poor breakfast selections”

Room

25/100
29 reviews

Dirty rooms with uncomfortable beds and horrible bathrooms. Run-down rooms with shoddy furniture.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

24/100
6 reviews

Poor hotel buildings.

“Older building” “Very old decor” “No elevator”

Vibe

23/100
5 reviews

Poor vibe.

“Older building” “Very old decor” “Wet feeling”

Cleanliness

22/100
15 reviews

Dirty room.

“Dirty shower” “Dirty linens” “Dirty floors”

Good to know

  • Bad amenities

    “Older building” “Very old decor”

  • Poor hotel buildings

    “Older building” “Very old decor”

  • Uncomfortable

    “A/C didn't work” “Ac did not work”

  • Room is not nice

    “Carpet seemed old” “Broken closet door”

Review highlights

Value

80/100
8 reviews

Best value for money.

“Inexpensive motels” “Ice machine free” “Cheap hotel”

Service

67/100
6 reviews

Service is adequate.

“Staff was friendly” “No pool service” “No staff at the reception”

Comfort

50/100
4 reviews

Uncomfortable.

“A/C didn't work” “Ac did not work” “Dirty linens”

Room

34/100
14 reviews

Room is not nice.

“Carpet seemed old” “Broken closet door” “Stained bathtubs”

Amenities

27/100
4 reviews

Poor hotel buildings.

“Older building” “Very old decor” “No elevator”

Review Semantics by TrustYou

Customer Reviews of Baymont Inn & Suites

2.0 out of 5.Based on 57 guest reviews, Poor

Property Description

Be our guest!Baymont Inn and Suites invites you to stay with us! We are sure that you will love your visit!At Baymont Inn and Suites, we will make your stay as enjoyable as possible. You will look forward to your home-away-from-home every evening.The beautiful grounds are as welcoming as your own back yard. Centrally located on Broad street in Richmond, yet still a quiet retreat, seemingly miles away. Cool off in the sparkling outdoor swimming pool. The 24 hour fitness room allows you to exercise in the air conditioning, without having to miss your favorite television shows. Extended cable and wireless internet will help you wind down before bed and relax. Or, catch up on some work at our Business Center. The rooms and suites are cozy and clean. All our rooms have a microwave, refrigerator, iron and ironing board, coffee and coffee maker, hair dryer, extended cable, wireless internet, daily housekeeping services and a safe for your valuables. There's an onsite laundry facility, or laundry services are available. We have everything you need! The friendly, knowledgeable staff and a big screen TV make our lobby a welcome place for planning your site-seeing or just lounging around. After a great nights sleep in your comfortable bed, we will help you wake up, too. Our staff will be happy to give you a wake-up call. We don't even mind if you stagger down in your pajamas for some of our 24 hour complimentary coffee or our free full hot breakfast! Whether going to work, or taking advantage of our great location and all the attractions nearby. Staying one night, or crashing for a month, there's no better place to call home! We take pride in your happiness.A great stay is just around the corner... You're always welcome!Baymont Inn and Suites7201 W. Broad St.Richmond, VA 23294

Details / Other Expenses

Check In:3:00PM
Check Out:11:00AM
Year of Last Renovation:2008
Floors:2
Rooms:121
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:75
Handicap Rooms:
Suites:1
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:2
Meeting Space:400 sq. feet
Banquet Space:Holds 50 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:Not applicable
Policies / Expenses
Cancellation:
15 days before arrival
Nightly Parking:00.0
Typical Group Deposit:first night
Total Taxes:13.00%
Total Misc Fees:$1.50 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
Occupancy Tax: 8.00%
Other Tax: 1.50 Per Night (Hotel Surcharge Tax)
Additional Person Fee: 5.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

We are 12 miles from Richmond Airport.

Airport Shuttle? Sorry, no airport shuttle available.

About Baymont Inn & Suites

  • Ideal extended stay property with Free Wi-Fi and Breakfast
  • Business kiosk available
  • In-room premium movie channel
  • Free local calls
  • Airport shuttle services offered at certain locations
  • Children 17 and under stay free with an adult

The Baymont Inn & Suites highlights above are subject to change without notice.

Previously known as:
Comfort Inn Executive Center

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