HOLIDAY INN LONDON HEATHROW

Bath Rd. / Sipson Way, Heathrow UB70DP United Kingdom (GBR)
4.0 Star Airport Hotel
51.48158 -0.45749
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Average
3.5/ 5

Based on 1114 guest reviews

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  • Airport shuttle provided
  • Fitness / Gym is on-site
  • 230 rooms in property
  • Hotel has 3 floors
  • Check-in: 14:00
  • Check-out: 11:00
  • Groups & Meetings rating of 7.5/10
  • 12 conference rooms in property

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Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 Double Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 Double Bed Non-SmokingSavings
Non-Smoking
Check Rates1 Double Bed Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates1 Double Bed Wheelchair Accessible
Non-Smoking
Check Rates1 King Bed Executive
Non-Smoking
Check Rates1 King Bed Executive Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 King Bed Executive Non-SmokingSavings
Non-Smoking
Check Rates1 King Bed Executive Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates2 Single Beds
Non-Smoking
Check Rates2 Single Beds Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates2 Single Beds Non-SmokingSavings
Non-Smoking
Check Rates2 Single Beds Non-SmokingSavings with Breakfast
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesDeluxe RoomNon-Refundable
Non-Smoking
Check RatesDeluxe RoomSavings
Non-Smoking
Check RatesDeluxe RoomSavings with Breakfast
Non-Smoking
Check RatesExecutive Room 1 King Bed
Non-Smoking
Check RatesRoom 1 Double Bed
Non-Smoking
Check RatesRoom 1 Double Bed Accessible
Non-Smoking
Check RatesRoom 2 Single Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesThis Room Has A Double Bed with Easy Accessible Fro M Both Sides Sides The Bathroom Has Roll in Sho
Non-Smoking

Local Attractions

Windsor CastleLegolandWestfield shopping centre

Summary of Verified Reviews

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Professional service

    “Knowledgeable staff” “Front desk were very efficient”

  • Very quiet

    “Quiet place to relax” “Quiet environment”

  • Friendly service

    “Staff was very apologetic” “Attentive wait staff”

Review highlights

Location

88/100
1308 reviews

Great location. Close to the train station and the airport. So-so car access and parking. Expensive parking. Great bars and restaurants nearby, but poor shopping. Reasonable sightseeing and quite near downtown.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

75/100
1296 reviews

Friendly, professional service, however housekeeping is awful. Average reception and restaurant service, but management is not great. Room service is perfect. Disorganized booking process.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

68/100
573 reviews

Okay dining experience, with acceptable desserts and fruits. Restaurant is expensive, and the menu is alright, but side dishes are not great. Great seafood and snacks. Good poultry dishes. Dining area is relatively clean.

“Curry chicken delicious” “No buffet” “Worst burger”

Value

65/100
805 reviews

Fairly good value for money. Free internet. Bar and restaurant are expensive. Expensive breakfast.

“Price was fantastic” “Free excellent transportation to the airport” “Internet is not free”

Breakfast

65/100
337 reviews

Breakfast is decent but expensive.

“Had to pay for breakfast” “Great breakfast selection” “DELIGHTED WITH THE ROOM AND THE BREAKFAST”

Room

62/100
1364 reviews

Rooms are fine with okay beds, but run down with shoddy furniture. Large, clean rooms with wonderful views. Bathrooms are large but dirty. Terrible kitchenettes, minibars, TV's, and A/C.

“Excellent sound-proofing” “Leaked under the door” “Terrible Bath Towel”

Vibe

51/100
271 reviews

Decent vibe. Unpleasant entrance area. Relatively modern hotel. Relatively friendly Atmosphere. Hotel is relatively stylish. Perfect airport hotel.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

48/100
264 reviews

Subpar entrance area and ancient facilities, but wonderful grounds. Unspectacular architecture. Good handicap accessible facilities.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

42/100
254 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Pool

14/100
5 reviews

Bad pool.

“No swimming pool” “No pool”

Good to know

  • Unpleasant entrance area

    “Elevators were small” “Lifts not working”

  • Expensive restaurant

    “Restaurant is expensive” “Food and drink were crazy expensive”

  • Friendly service

    “Staff was very apologetic” “Attentive wait staff”

  • Poor hotel buildings

    “Halls were hot and stuffy” “Vending machines broken”

Review highlights

Location

89/100
306 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

79/100
316 reviews

Service is professional and friendly. Service at reception and in restaurant are okay.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Breakfast

68/100
90 reviews

Breakfast is decent but expensive.

“Wonderful breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Overpriced breakfast”

Room

65/100
328 reviews

Large, clean rooms with superb beds. Bathrooms are dirty and TV's are poor. Poorly-maintained rooms with inadequate A/C and bad minibars.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Bar

64/100
43 reviews

Alright but overpriced bar.

“Dinner at the hotel bar was tasty” “Expensive drinks” “Excellent bar and restaurant”

Value

64/100
173 reviews

Fairly good value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Free excellent transportation to the airport” “Internet is not free” “All in all excellent value for money”

Food

61/100
156 reviews

Dining experience and menu relatively good especially the fruits & desserts. Expensive restaurant.

“Curry chicken delicious” “Excellent evening meal” “Worst burger”

Vibe

50/100
60 reviews

Decent vibe. Unpleasant entrance area. Hotel is relatively stylish. Relatively friendly Atmosphere.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

WiFi

48/100
47 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Amenities

46/100
66 reviews

Poor buildings and an uninspiring entrance area. Unspectacular architecture.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

Good to know

  • Bad fitness area

    “Gym facilities are very basic”

  • Room service is perfect

    “Room service was excellent” “Room service fast”

  • TV is not good

    “Remote didn't work” “Tv can be larger”

  • Dirty bathroom

    “Shower cap covering smoke”

Review highlights

Location

86/100
243 reviews

Great location near the airport. So-so car access and parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Food

67/100
79 reviews

Food and menu is typical, but quite expensive.

“Curry chicken delicious” “Excellent evening meal” “Worst burger”

Service

67/100
253 reviews

Friendly, mostly professional service, and so-so reception and restaurant service. Room service is perfect.

“Attentive wait staff” “Excellent food service” “Excellent front desk service”

Breakfast

62/100
49 reviews

Breakfast is decent but expensive.

“Great breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast was very expensive”

Room

57/100
264 reviews

Large, clean rooms with superb beds. Bathrooms are dirty and TV's are poor. Poorly-maintained rooms with inadequate A/C and bad minibars.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Value

56/100
158 reviews

Fairly good value for money. Internet is affordable. Bar and restaurant are expensive. Expensive breakfast.

“Free excellent transportation to the airport” “Excellent rate” “No free internet”

Amenities

46/100
49 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

Vibe

45/100
45 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Relatively modern hotel. Hotel is relatively stylish.

“Old mattresses” “Halls were hot and stuffy” “Loud music”

WiFi

40/100
67 reviews

WiFi isn't great although it's reasonably priced.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Expensive parking

    “Expensive car parking” “Parking expensive”

  • Bad management

    “No owner” “So called manager”

  • Expensive breakfast

    “Buffet breakfast very expensive” “Had to pay for breakfast”

  • Expensive beverages

    “Expensive drinks” “Food and drink were crazy expensive”

Review highlights

Location

89/100
133 reviews

Great location. Near to public transport and the airport. Good accessibility by car. Decent, but expensive, parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Cleanliness

71/100
48 reviews

Clean hotel facilities. Room and bathroom cleanliness is lacking.

“Clean, modern facilities” “Design was homey, and clean” “Spotlessly clean room”

Food

70/100
43 reviews

Great food but very expensive.

“Curry chicken delicious” “Excellent evening meal” “Food was excellent”

Service

69/100
131 reviews

Reception and service are alright. Efficient, friendly service, but bad management.

“Superb staff at the reception desk” “Attentive wait staff” “Excellent food service”

Value

64/100
73 reviews

Fairly good value for money. Bar and restaurant are expensive. Expensive breakfast. Free internet.

“Free excellent transportation to the airport” “Internet is not free” “Price was great”

Bar

63/100
14 reviews

Alright but overpriced bar.

“Dinner at the hotel bar was tasty” “Not even a bottle of water” “Pleasant, helpful bar staff”

Breakfast

62/100
43 reviews

Breakfast is decent but expensive.

“Breakfast is relatively poor” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast was very expensive”

Room

53/100
157 reviews

Room relatively tidy with acceptable beds but minibar and A/C not great. Big but outdated and poorly-maintained rooms, with filthy bathrooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Vibe

51/100
31 reviews

OK vibe and a friendly atmosphere. Relatively modern hotel. Unpleasant entrance area. Hotel is relatively stylish.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

44/100
29 reviews

Poor buildings and an uninspiring entrance area.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

42/100
24 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Bad internet service

    “Internet is not free” “You have to pay for Internet”

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

  • Clean rooms

    “Spotlessly clean room” “Room was clean, comfortable”

Review highlights

Location

87/100
98 reviews

Great location near the airport. Reasonably accessible by car.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

76/100
75 reviews

Reception is decent, with overall friendly and professional service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

71/100
43 reviews

Great food but very expensive.

“Curry chicken delicious” “Excellent evening meal” “Food was excellent”

Value

70/100
62 reviews

Fairly good value for money. Free internet. Expensive restaurant.

“Free excellent transportation to the airport” “You have to pay for Internet” “Food price was over stated”

Room

67/100
98 reviews

Typical, clean, large rooms with standard beds. Dilapidated rooms and bathrooms.

“Soundproofing excellent” “Leaked under the door” “Terrible Bath Towel”

Breakfast

65/100
30 reviews

Breakfast is average.

“Great buffet breakfast” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Paid for breakfast”

Amenities

50/100
16 reviews

Hotel buildings are unacceptable but amenities are OK.

“Elegant communal areas” “Clean, modern facilities” “Disabled friendly shower room”

Vibe

49/100
21 reviews

Atmosphere not particularly friendly, giving poor vibes. Relatively modern hotel.

“Old mattresses” “Halls were hot and stuffy” “Loud music”

WiFi

39/100
29 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Friendly service

    “Staff was very apologetic” “Attentive wait staff”

  • Very quiet

    “Quiet place to relax” “Quiet environment”

  • Spacious rooms

    “Decent sized bathroom” “Large bathroom”

  • Comfortable beds

    “Beautiful pillows” “Great night sleep”

Review highlights

Location

86/100
13 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Comfort

73/100
12 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Service

72/100
12 reviews

Friendly service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Room

64/100
13 reviews

Standard, large rooms with superb beds but substandard bathrooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Value

64/100
8 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “Internet is not free” “Excellent value for money”

Good to know

  • Rather comfortable

    “Excellent bed” “Good heating and air conditioning”

  • Fantastic service

    “Superb staff at the reception desk” “Staff was very apologetic”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

85/100
5 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Comfort

71/100
3 reviews

Rather comfortable.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Service

68/100
7 reviews

Service is adequate.

“Staff was very apologetic” “Attentive wait staff” “Excellent food service”

Room

61/100
4 reviews

Room is all right.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Professional service

    “Knowledgeable staff” “Front desk were very efficient”

  • Friendly service

    “Staff was very apologetic” “Attentive wait staff”

  • Very quiet

    “Quiet place to relax” “Quiet environment”

Review highlights

Location

89/100
1165 reviews

Great location. Close to the train station and the airport. Good car access, but so-so parking. Expensive parking. Great bars and restaurants nearby, but poor shopping. Reasonable sightseeing and quite near downtown.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

76/100
1185 reviews

Friendly, professional service, however housekeeping is awful. Average reception and restaurant service, but management is not great. Room service is perfect. Disorganized booking process.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

69/100
540 reviews

Okay dining experience, with acceptable desserts and fruits. Restaurant is expensive, and the menu is alright, but side dishes are not great. Great seafood and snacks. Good poultry dishes. Dining area is relatively clean.

“Curry chicken delicious” “Excellent evening meal” “Worst burger”

Value

65/100
712 reviews

Fairly good value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Free excellent transportation to the airport” “You have to pay for Internet” “Great rate”

Breakfast

64/100
282 reviews

Breakfast is decent but expensive.

“Excellent breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast overpriced”

Room

62/100
1197 reviews

Rooms are fine with okay beds, but run down with shoddy furniture. Large, clean rooms with wonderful views. Bathrooms are large but dirty. Terrible kitchenettes, minibars, TV's, and A/C.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Vibe

51/100
245 reviews

Decent vibe. Unpleasant entrance area. Relatively friendly Atmosphere. Hotel is relatively stylish.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

46/100
235 reviews

Poor buildings and an uninspiring entrance area. Great grounds with decent facilities. Unspectacular architecture. Good handicap accessible facilities.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

45/100
216 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Bad air conditioning

    “Noisy aircon” “No fan”

  • Expensive restaurant

    “Restaurant is expensive” “Food and drink were crazy expensive”

  • Unpleasant entrance area

    “Elevators were small” “Lifts not working”

  • Poorly-maintained rooms

    “A/c did not work” “Coffee maker didnt work”

Review highlights

Location

89/100
282 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

79/100
299 reviews

Service is professional and friendly. Service at reception and in restaurant are okay.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Breakfast

69/100
80 reviews

Breakfast is decent but expensive.

“Wonderful breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast was very expensive”

Bar

64/100
43 reviews

Alright but overpriced bar.

“Dinner at the hotel bar was tasty” “Expensive drinks” “Not even a bottle of water”

Value

64/100
152 reviews

Fairly good value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Free excellent transportation to the airport” “No free internet” “Food price was over stated”

Room

64/100
306 reviews

Large, clean rooms with superb beds. Bathrooms are dirty and TV's are poor. Poorly-maintained rooms with inadequate A/C and bad minibars.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Food

60/100
151 reviews

Dining experience and menu relatively good especially the fruits & desserts. Expensive restaurant.

“Curry chicken delicious” “No buffet” “Worst burger”

Vibe

52/100
57 reviews

Decent vibe. Unpleasant entrance area. Hotel is relatively stylish. Relatively friendly Atmosphere.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

48/100
60 reviews

Poor buildings and an uninspiring entrance area. Unspectacular architecture.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

46/100
39 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Room service is perfect

    “Room service was excellent” “Room service fast”

  • TV is not good

    “Remote didn't work” “Tv can be larger”

  • Bad air conditioning

    “Noisy aircon” “No fan”

  • Dirty bathroom

    “Shower cap covering smoke”

Review highlights

Location

86/100
214 reviews

Great location near the airport. So-so car access and parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

69/100
229 reviews

Service is friendly and professional but overall average. Service at reception and in restaurant are okay. Room service is perfect.

“Attentive wait staff” “Excellent food service” “Excellent front desk service”

Food

67/100
77 reviews

Food and menu is typical, but quite expensive.

“Curry chicken delicious” “Excellent evening meal” “Worst burger”

Bar

65/100
34 reviews

Alright but overpriced bar.

“Dinner at the hotel bar was tasty” “Within walking distance of at least one pub” “Pleasant, helpful bar staff”

Breakfast

61/100
44 reviews

Breakfast is decent but expensive.

“Excellent breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast was very expensive”

Room

58/100
235 reviews

Large, clean rooms with superb beds. Bathrooms are dirty and TV's are poor. Poorly-maintained rooms with inadequate A/C and bad minibars.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Value

55/100
138 reviews

Fairly good value for money. Free internet. Bar and restaurant are expensive. Expensive breakfast.

“Free excellent transportation to the airport” “Internet is not free” “Never worth the money”

Amenities

46/100
42 reviews

Poor buildings and an uninspiring entrance area.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

Vibe

45/100
40 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Relatively modern hotel. Hotel is relatively stylish.

“Old mattresses” “Halls were hot and stuffy” “Loud music”

WiFi

41/100
55 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Expensive parking

    “Expensive car parking” “Parking expensive”

  • Bad management

    “No owner” “So called manager”

  • Expensive breakfast

    “Buffet breakfast very expensive” “Had to pay for breakfast”

  • Expensive beverages

    “Expensive drinks” “Food and drink were crazy expensive”

Review highlights

Location

90/100
112 reviews

Great location near the airport. Good car access, but so-so parking. Expensive parking.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Food

72/100
39 reviews

Delicious food.

“Curry chicken delicious” “Excellent evening meal” “Food was excellent”

Service

70/100
113 reviews

Service is professional and friendly. Decent reception but poorly managed.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Value

65/100
63 reviews

Fairly good value for money. Expensive breakfast. Free internet. Expensive beverages.

“Free excellent transportation to the airport” “Excellent rate” “No free internet”

Breakfast

63/100
37 reviews

Breakfast is decent but expensive.

“Great breakfast buffet” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast overpriced”

Bar

63/100
12 reviews

Alright but overpriced bar.

“Dinner at the hotel bar was tasty” “Expensive drinks” “Wonderful staff at the bar”

Room

55/100
128 reviews

Large room with acceptable beds and cleanliness. Rooms lack maintenance with dirty bathrooms and bad minibars.

“Leaked under the door” “Cleanliness was terrible” “Mattress was terrible”

Vibe

52/100
28 reviews

Decent vibe. Unpleasant entrance area. Relatively modern hotel. Relatively friendly Atmosphere. Hotel is relatively stylish.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

44/100
25 reviews

Poor buildings and an uninspiring entrance area.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

43/100
17 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Bad internet service

    “Internet is not free” “You have to pay for Internet”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Free internet

    “Free Wi-fi” “Free wi fi”

Review highlights

Location

87/100
82 reviews

Great location near the airport. Reasonably accessible by car.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

76/100
65 reviews

Reception is decent, with overall friendly and professional service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

71/100
37 reviews

Great food but very expensive.

“Curry chicken delicious” “Excellent evening meal” “Food was excellent”

Value

70/100
53 reviews

Fairly good value for money. Free internet. Expensive restaurant.

“Free excellent transportation to the airport” “No free internet” “Food price was over stated”

Room

67/100
80 reviews

Typical, clean, large rooms with standard beds. Dilapidated rooms and bathrooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Breakfast

66/100
20 reviews

Breakfast is average.

“Delicious breakfast” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Overpriced breakfast”

Vibe

50/100
19 reviews

Atmosphere not particularly friendly, giving poor vibes. Relatively modern hotel.

“Old mattresses” “Halls were hot and stuffy” “Loud music”

Amenities

49/100
13 reviews

Poor hotel buildings.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

39/100
24 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Friendly service

    “Staff was very apologetic” “Attentive wait staff”

Review highlights

Service

78/100
5 reviews

Friendly service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

72/100
4 reviews

Delicious food.

“Curry chicken delicious” “Excellent evening meal” “Food was excellent”

Breakfast

69/100
3 reviews

Breakfast is average.

“Sumptuous buffet breakfast” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast ridiculously expensive”

Room

64/100
8 reviews

Room is all right.

“Leaked under the door” “Cleanliness was terrible” “Terrible Bath Towel”

Review highlights

Service

74/100
5 reviews

Fantastic service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Room

58/100
4 reviews

Room is all right.

“Excellent acoustic insulation” “Leaked under the door” “Mattress was terrible”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Very quiet

    “Quiet place to relax” “Quiet environment”

  • Good accessibility by car

    “Superb limo service” “Excellent shuttle bus”

  • Clean hotel facilities

    “Clean, modern facilities” “Our stay it was still clean”

Review highlights

Location

87/100
40 reviews

Great location near the airport. Good accessibility by car.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Comfort

72/100
25 reviews

Big, comfortable, and quiet rooms.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Service

72/100
22 reviews

Friendly, more-or-less professional service, and so-so reception.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

67/100
7 reviews

Food is all right.

“Curry chicken delicious” “Excellent dining room” “No buffet”

Value

64/100
22 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “You have to pay for Internet” “Ridiculous breakfast prices”

Breakfast

63/100
14 reviews

Breakfast is average.

“Only soggy croissants” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast ridiculously expensive”

Room

61/100
40 reviews

Average but large and clean rooms with terrible bathrooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Vibe

51/100
6 reviews

Decent vibe.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

43/100
5 reviews

Bad amenities.

“Halls were hot and stuffy” “Vending machines broken” “Smelly corridors”

WiFi

41/100
9 reviews

Bad internet service.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Very quiet

    “Quiet place to relax” “Quiet environment”

  • Fantastic service

    “Superb staff at the reception desk” “Staff was very apologetic”

  • Rather comfortable

    “Excellent bed” “Good heating and air conditioning”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

90/100
7 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

72/100
7 reviews

Average reception, but good overall service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Comfort

71/100
8 reviews

Comfortable, quiet rooms.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Value

68/100
5 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “No free internet” “Fantastic value”

Room

59/100
11 reviews

Room is all right.

“Leaked under the door” “Cleanliness was terrible” “Terrible Bath Towel”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Rather comfortable

    “Excellent bed” “Good heating and air conditioning”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

89/100
9 reviews

Great location near the airport.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Comfort

74/100
5 reviews

Rather comfortable.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Room

65/100
7 reviews

Room is all right.

“Excellent sound-proofing” “Leaked under the door” “Mattress was terrible”

Breakfast

64/100
5 reviews

Breakfast is average.

“Breakfast was cold” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Breakfast overpriced”

Good to know

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

86/100
7 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Room

64/100
6 reviews

Room is all right.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Value

60/100
7 reviews

Fairly good value for money.

“Price was fantastic” “Free excellent transportation to the airport” “No free internet”

Good to know

  • Free internet

    “Free Wi-fi” “Free wi fi”

  • Comfortable beds

    “Beautiful pillows” “Great night sleep”

Review highlights

Location

90/100
7 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

75/100
5 reviews

Fantastic service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Comfort

75/100
6 reviews

Comfortable rooms and beds.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Breakfast

68/100
6 reviews

Breakfast is average.

“Delicious breakfast” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Paid for breakfast”

Value

67/100
12 reviews

Fairly good value for money. Free internet.

“Free excellent transportation to the airport” “Excellent rate” “Internet is not free”

Room

65/100
9 reviews

Great beds in okay rooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

WiFi

43/100
8 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Free internet

    “Free Wi-fi” “Free wi fi”

  • Poor hotel buildings

    “Halls were hot and stuffy” “Vending machines broken”

Review highlights

Location

89/100
20 reviews

Great location near the airport.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

72/100
14 reviews

Fantastic service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Food

70/100
5 reviews

Food is all right.

“Curry chicken delicious” “Excellent evening meal” “Worst burger”

Value

65/100
17 reviews

Fairly good value for money. Free internet.

“Free excellent transportation to the airport” “Internet is not free” “Food price was over stated”

Room

64/100
18 reviews

Room is all right.

“Soundproofing excellent” “Leaked under the door” “Terrible Bath Towel”

Breakfast

64/100
8 reviews

Breakfast is average.

“Had to pay for breakfast” “Outstanding breakfast” “DELIGHTED WITH THE ROOM AND THE BREAKFAST”

Amenities

51/100
8 reviews

Hotel buildings are unacceptable but amenities are OK.

“Elegant communal areas” “Clean, modern facilities” “Disabled friendly shower room”

WiFi

40/100
7 reviews

WiFi's cheap, but poor quality.

“Internet is not free” “You have to pay for Internet” “Wifi service is a joke”

Good to know

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

90/100
4 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Value

67/100
4 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “Internet is not free” “Great rate”

Good to know

  • Fantastic service

    “Superb staff at the reception desk” “Staff was very apologetic”

  • Great location

    “Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK”

Review highlights

Location

85/100
5 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

69/100
4 reviews

Service is adequate.

“Superb staff at the reception desk” “Attentive wait staff” “Excellent food service”

Room

61/100
4 reviews

Room is all right.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Review highlights

Location

85/100
11 reviews

Great location.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

76/100
6 reviews

Fantastic service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Breakfast

67/100
8 reviews

Breakfast is average.

“Had to pay for breakfast” “Breakfast could have been better” “DELIGHTED WITH THE ROOM AND THE BREAKFAST”

Value

65/100
8 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “No free internet” “Never worth the money”

Room

62/100
15 reviews

Room is all right.

“Excellent acoustic insulation” “Leaked under the door” “Terrible Bath Towel”

Review highlights

Room

58/100
4 reviews

Room is all right.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

  • Poor bathroom

    “Shower cap covering smoke” “Terrible Bath Towel”

  • Unpleasant entrance area

    “Elevators were small” “Lifts not working”

  • Poor hotel buildings

    “Halls were hot and stuffy” “Vending machines broken”

Review highlights

Location

84/100
18 reviews

Great location near the airport.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Cleanliness

79/100
8 reviews

Clean rooms.

“Clean, modern facilities” “Design was homey, and clean” “Spotlessly clean room”

Service

73/100
13 reviews

Friendly service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Value

68/100
9 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “No free internet” “Price was great”

Room

64/100
26 reviews

Average but large and clean rooms with terrible bathrooms.

“Leaked under the door” “Terrible Bath Towel” “Dirty linen”

Vibe

54/100
10 reviews

Decent vibe. Unpleasant entrance area.

“Elegant communal areas” “Clean, modern facilities” “Modern business hotel”

Amenities

51/100
10 reviews

Buildings are not very nice, with an unpleasant entrance, but the amenities are okay.

“Elegant communal areas” “Excellent facilities” “Disabled friendly shower room”

Good to know

  • Good access to airport

    “Easy distance from airport” “Easy access to heathrow by bus”

Review highlights

Location

88/100
16 reviews

Great location near the airport.

“Free excellent transportation to the airport” “GREAT RESTAURANT AND CAR PARK” “Location was excellent”

Service

70/100
10 reviews

Fantastic service.

“Superb staff at the reception desk” “Staff was very apologetic” “Attentive wait staff”

Comfort

70/100
5 reviews

Rather comfortable.

“Excellent bed” “Good heating and air conditioning” “Room was spacious and comfortable”

Value

63/100
7 reviews

Fairly good value for money.

“Free excellent transportation to the airport” “Internet is not free” “Not safe deposit”

Breakfast

63/100
5 reviews

Breakfast is average.

“Breakfast is relatively poor” “DELIGHTED WITH THE ROOM AND THE BREAKFAST” “Overpriced breakfast”

Room

57/100
8 reviews

Room is all right.

“Leaked under the door” “Mattress was terrible” “Terrible Bath Towel”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn London Heathrow

3.5 out of 5.Based on 1114 guest reviews, Average

Details / Other Expenses

Check In:14:00
Check Out:11:00
Year of Last Renovation:1990
Floors:3
Rooms:230
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:230
Handicap Rooms:7
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:12
Meeting Space:30 sq. feet
Banquet Space:Holds 250 people
Lounge/Bar Hours:07am-11pm
Policies / Expenses
Cancellation:
4pm on day of arrival this excludes berooms of 10 and more plus any advance purchase bookings
Nightly Parking:£12.
Typical Group Deposit:25%
Total Taxes: 0.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee:12.00 Per Night

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Guide dogs acceptedSmall dogs also accepted at a charge of £50.00 per dog


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable

Airport & Shuttle Information

Heathrow Airport 1mileHoopa bus available from hotel £4pp

Local Shuttle Info: Hoppa bus charge £4 pp each way

Airport Shuttle? Yes! There is an airport shuttle.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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