BEST WESTERN DIAMOND BAR HOTEL & SUITES

259 Gentle Springs Lane, Diamond Bar, CA 91765 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Los Angeles County
34.02095-117.81221
Check availability
Average
3.5/ 5

Based on 152 guest reviews

Show Guest Reviews
  • We have an outdoor pool
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 16.5%!
  • Hotel has 97 rooms
  • 2 floors in hotel
  • Check out time: 11.00 AM
  • Group friendly rating of 7.8/10
  • Hotel has 3 meeting rooms

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Include Discounts:

Room Types

Check Rates Deluxe Room 1 King Bed Microwave
Non-Smoking
Check Rates Deluxe Room 1 King Bed Microwave
Smoking
Check Rates Deluxe Room 1 King Bed Microwave Flexible Rate
Non-Smoking
Check Rates Deluxe Room 1 King Bed Microwave Flexible Rate
Smoking
Check Rates Deluxe Room 1 King Bed Microwave Web Special
Non-Smoking
Check Rates Deluxe Room 1 King Bed Microwave Web Special
Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave
Non-Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave
Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave Flexible Rate
Non-Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave Flexible Rate
Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave Web Special
Non-Smoking
Check Rates Deluxe Room 2 Queen Beds Microwave Web Special
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Freeway Sde High Speed Microwave Frig Coffee Ma
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Freewy Sde High Speed Microwave Frig Coffee Mak
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Deluxe Microwave Refridgerator C
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Mobility Accessible Commassist Walk Shower Cont
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Mobility Accessible Commassist Walk Shower Cont
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Smokng High Speed Net Deluxe Microwave Refridge
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Wrkdsk Interrm High Speed Microwave Fridge Coff
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Freeway Sde High Speed Microwave Frig Coffee
Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Freewy Sde High Speed Microwave Frig Coffee M
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds High Speed Net Deluxe Microwave Refridgerator
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Smokng High Speed Net Deluxe Microwave Refrid
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate Suite 1 King Bed 2rooms Xtraqnbed Microwave Fridge Coffee
Non-Smoking
Check Rates Standard Room 1 King Bed Accessible
Non-Smoking
Check Rates Standard Room 1 King Bed Accessible
Smoking
Check Rates Standard Room 1 King Bed Accessible Flexible Rate
Non-Smoking
Check Rates Standard Room 1 King Bed Accessible Flexible Rate
Smoking
Check Rates Standard Room 1 King Bed Accessible Web Special
Non-Smoking
Check Rates Standard Room 1 King Bed Accessible Web Special
Smoking
Check Rates Standard Room 1 King Bed Microwave
Non-Smoking
Check Rates Standard Room 1 King Bed Microwave
Smoking
Check Rates Standard Room 1 King Bed Microwave Flexible Rate
Non-Smoking
Check Rates Standard Room 1 King Bed Microwave Flexible Rate
Smoking
Check Rates Standard Room 1 King Bed Microwave Web Special
Non-Smoking
Check Rates Standard Room 1 King Bed Microwave Web Special
Smoking
Check Rates Standard Room 1 King Bed Refrigerator and Microwave
Non-Smoking
Check Rates Standard Room 1 King Bed Refrigerator and Microwave Flexible Rate
Non-Smoking
Check Rates Standard Room 1 King Bed Refrigerator and Microwave Web Special
Non-Smoking
Check Rates Standard Room 2 Queen Beds Microwave
Non-Smoking
Check Rates Standard Room 2 Queen Beds Microwave
Smoking
Check Rates Standard Room 2 Queen Beds Microwave Flexible Rate
Non-Smoking
Check Rates Standard Room 2 Queen Beds Microwave Flexible Rate
Smoking
Check Rates Standard Room 2 Queen Beds Microwave Web Special
Non-Smoking
Check Rates Standard Room 2 Queen Beds Microwave Web Special
Smoking
Check Rates Standard Suite 1 King Bed Refrigerator and Microwave
Non-Smoking
Check Rates Standard Suite 1 King Bed Refrigerator and Microwave Flexible Rate
Non-Smoking
Check Rates Standard Suite 1 King Bed Refrigerator and Microwave Web Special
Non-Smoking

Local Attractions

Pomona Fairplex Grounds, Raging Waters, Ontario Mills Mall, Mt Sac College Sports Events, Chino Hills Baseball Events, Gold Course, Disneyland, Speed Zone

Summary of Verified Reviews

Good to know

  • Good accessibility by car

    “Convenient to freeways” “Right around the corner from the highway”

  • Spacious rooms

    “Pillows were ridiculously lumpy and large” “Large clean rooms”

  • Noisy

    “Lots of freeway noise” “Room noisy”

  • Poor bathroom

    “Towels were old” “Broken shower”

Review highlights

WiFi

100/100
6 reviews

Good internet service.

“One computer available” “Nice wifi”

Location

91/100
52 reviews

Great location near lots of shopping. Excellent parking and car access.

“Quiet city” “Market one block away” “Convenient to freeways”

Value

67/100
34 reviews

Fairly good value for money.

“Nice price” “Paid for the room” “Perfectly nice hotel for the money”

Service

62/100
66 reviews

Reception and service are alright. Service is professional and friendly.

“Kind staff” “No early check-in” “Hotel managers have no interest in”

Comfort

56/100
67 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“The hotel itself is calm” “Lots of freeway noise” “Pillows were ridiculously lumpy and large”

Room

47/100
114 reviews

Rooms needing maintenance, with bad bathrooms and A/C. Big but outdated rooms, decently clean but with shoddy beds.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

37/100
54 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Vibe

27/100
19 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Towels were old” “No elevators” “No elevator”

Good to know

  • Friendly service

    “Staff was efficient and friendly” “Kind staff”

  • Bad breakfast

    “Bad eggs” “Breakfast area too small”

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

  • Great location

    “Quiet city” “Market one block away”

Review highlights

Location

93/100
4 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Cleanliness

66/100
8 reviews

Room cleanliness is acceptable.

“Fridge was dirty” “Bath tub left dirty” “Large clean rooms”

Service

62/100
9 reviews

Service is average, but very friendly.

“Friendly staff” “No early check-in” “Hotel managers have no interest in”

Room

47/100
14 reviews

Rooms and bathrooms are clean enough, but unpleasant.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

40/100
7 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Good to know

  • Noisy

    “Lots of freeway noise” “Room noisy”

  • Poor bathroom

    “Towels were old” “Broken shower”

  • Bad breakfast

    “Bad eggs” “Breakfast area too small”

  • Great location

    “Quiet city” “Market one block away”

Review highlights

Location

93/100
4 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Service

59/100
6 reviews

Service is adequate.

“Friendly staff” “Desk clerk was very pleasant” “Hotel managers have no interest in”

Comfort

56/100
9 reviews

Spacious, quiet comfortable rooms, but very noisy.

“The hotel itself is calm” “A lot of road noise” “No blankets”

Room

45/100
9 reviews

Rooms are spacious, although generally below-par with unsightly bathrooms.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

39/100
8 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Good to know

  • Good accessibility by car

    “Convenient to freeways” “Right around the corner from the highway”

  • Great location

    “Quiet city” “Market one block away”

  • Spacious rooms

    “Pillows were ridiculously lumpy and large” “Large clean rooms”

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

Review highlights

Location

93/100
10 reviews

Great location with good access by car.

“Quiet city” “Market one block away” “Convenient to freeways”

Comfort

55/100
7 reviews

Rooms are big and moderately comfortable.

“Nice quiet getaway” “Lots of freeway noise” “Pillows were ridiculously lumpy and large”

Room

49/100
10 reviews

Spacious, yet somewhat poor rooms.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Good to know

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

Review highlights

Room

50/100
5 reviews

Room is all right.

“Toaster didn't work” “Walls in the room are very thin” “Pillows were ridiculously lumpy and large”

Good to know

  • Good accessibility by car

    “Convenient to freeways” “Right around the corner from the highway”

  • Noisy

    “Lots of freeway noise” “Room noisy”

  • Spacious rooms

    “Pillows were ridiculously lumpy and large” “Large clean rooms”

  • Poor bathroom

    “Towels were old” “Broken shower”

Review highlights

Location

90/100
46 reviews

Great location. Excellent parking and car access.

“Quiet city” “Market one block away” “Convenient to freeways”

Value

67/100
31 reviews

Fairly good value for money.

“Good price” “Paid for the room” “Perfectly nice hotel for the money”

Service

61/100
64 reviews

Reception and service are alright. Service is professional and friendly.

“Staff was efficient and friendly” “Desk clerk was very pleasant” “Hotel managers have no interest in”

Comfort

55/100
63 reviews

Rooms are big and moderately comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“Nice quiet getaway” “Noisy freeway noise” “Pillows were ridiculously lumpy and large”

Room

45/100
109 reviews

Rooms needing maintenance, with bad bathrooms and A/C. Big but outdated rooms, decently clean but with shoddy beds.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

38/100
52 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Vibe

27/100
19 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Towels were old” “No elevators” “No elevator”

Good to know

  • Friendly service

    “Staff was efficient and friendly” “Kind staff”

  • Bad breakfast

    “Bad eggs” “Breakfast area too small”

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

  • Great location

    “Quiet city” “Market one block away”

Review highlights

Location

93/100
4 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Cleanliness

66/100
8 reviews

Room cleanliness is acceptable.

“Fridge was dirty” “Bath tub left dirty” “Rooms are very clean”

Service

63/100
8 reviews

Service is average, but very friendly.

“Desk clerk was very pleasant” “Staff was nice” “Hotel managers have no interest in”

Room

46/100
13 reviews

Rooms and bathrooms are clean enough, but unpleasant.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

40/100
7 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Good to know

  • Noisy

    “Lots of freeway noise” “Room noisy”

  • Poor bathroom

    “Towels were old” “Broken shower”

  • Bad breakfast

    “Bad eggs” “Breakfast area too small”

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

Review highlights

Location

93/100
4 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Service

59/100
6 reviews

Service is adequate.

“Friendly staff” “No early check-in” “Hotel managers have no interest in”

Comfort

56/100
9 reviews

Spacious, quiet comfortable rooms, but very noisy.

“The hotel itself is calm” “Pillows were small” “A lot of road noise”

Room

45/100
9 reviews

Rooms are spacious, although generally below-par with unsightly bathrooms.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Breakfast

39/100
8 reviews

Bad breakfast.

“Bad eggs” “Breakfast area too small” “Breakfast was very lackluster”

Good to know

  • Spacious rooms

    “Pillows were ridiculously lumpy and large” “Large clean rooms”

  • Great location

    “Quiet city” “Market one block away”

  • Room is not nice

    “Toaster didn't work” “Walls in the room are very thin”

Review highlights

Location

93/100
6 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Comfort

54/100
6 reviews

Rooms are big and moderately comfortable.

“The hotel itself is calm” “No blankets” “Pillows were ridiculously lumpy and large”

Room

49/100
9 reviews

Spacious, yet somewhat poor rooms.

“Toaster didn't work” “Walls in the room are very thin” “Broken remote”

Review highlights

Location

93/100
4 reviews

Great location.

“Quiet city” “Market one block away” “Convenient to freeways”

Review Semantics by TrustYou

Customer Reviews of Best Western Diamond Bar Hotel & Suites

3.5 out of 5. Based on 152 guest reviews , Average

Property Description

Experience the West in Southern California, in the midst of San Gabriel Valley in Los Angeles County the mirror of America. Our AAA 3 Diamond Rating Hotel has a uniquely shaped Coolest Pool & spa in town with 3 Banquet/meeting room facilities. Enjoy the beautiful resort-like setting in a secluded oasis of peace & serenity while centrally located to major tourist attractions. Each spacious room are provided with microwave / coffee maker / hairdryer / refrigerator / ironing facilities & TV with HBO & ESPN Sports. Sports lovers can enjoy Fitness center & business guests can enjoy the Business center with high speed DSL internet connections. Recently added is the Jacuzzi Suite & our Suites are tastefully decorated for everyones needs. Complimentary Continental Breakfast starts the day & enjoy the evening in Scribbles Grille with Full fledged Bar & tasteful cuisine. Above all you stay first class as we deliver the value.

Details / Other Expenses

Check In: 3.00 PM
Check Out: 11.00 AM
Year of Last Renovation: 2002
Floors: 2
Rooms: 97
Non Smoking Rooms: 68
Handicap Rooms:
Suites: 3
Meeting Rooms: 3
Meeting Space: 850 sq. feet
Banquet Space: Holds 80 people
Policies / Expenses
Cancellation:
24 Hrs
Nightly Parking: Free
Typical Group Deposit: 25 %
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Ontario Airport -- 16 Miles LAX Airport -- 42 Miles No Shuttle available $ 40 One way taxi fare

Airport Shuttle? Sorry, no airport shuttle available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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