SHERATON COLUMBIA TOWN CENTER

10207 Wincopin Circle, Columbia, MD 21044 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Suburban Hotel in Howard County
39.21674-76.85725
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Average
3.5/ 5

Based on 503 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 18.6%!
  • Gym is available on property
  • 290 rooms in property
  • 10 floors in hotel
  • Check-out: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10
  • 14 conference rooms in property

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Room Types

Check Rates 1 King :flexible Rate Breakfast Tower Room Non Smoking: Sweet Sleeper Bed: Starbucks Coffee in Room:
Non-Smoking
Check Rates 1 King :flexible Rate Tower Room Non Smoking: Sweet Sleeper Bed: Starbucks Coffee in Room: Ergonomic
Non-Smoking
Check Rates 1 King Bed Club Floor Sweet Sleeper Bed Continental Breakfast in Club Lng Ergonomic
Non-Smoking
Check Rates 1 King Bed Lodge Traditional Sweet Sleeper Bed Lodge Building 1 King Bed 32 Inch Flat
Non-Smoking
Check Rates 1 King Bed Pure Allergy Friendly Lodge Traditional Sweet Sleeper Bed 1 King Bed 32
Non-Smoking
Check Rates 1 King Bed Tower Room Sweet Sleeper Bed Starbucks Coffee in Room Ergonomic Chair Large
Non-Smoking
Check Rates 1 Queen Bed Lodge Traditional Sweet Sleeper Bed ADA Accessible Requirements Lowered Door Viewer 32
Non-Smoking
Check Rates 2 Double Beds :book in Advance and Save Tower Room Non Smoking: Sweet Sleeper Bed: 32 Inch Flat Scre
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Breakfast Lodge Traditional Non Smoking: Sweet Sleeper Bed: Lodge Build
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Breakfast Pure Allergy Friendly: Tower Room Non Smoking: Sweet Sleeper
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Breakfast Tower Room Non Smoking: Sweet Sleeper Bed: 32 Inch Flat Scree
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Lodge Traditional Non Smoking: Sweet Sleeper Bed: Lodge Building: 2 Dou
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Pure Allergy Friendly: Tower Room Non Smoking: Sweet Sleeper Bed: Starb
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Tower Room Non Smoking: Sweet Sleeper Bed: 32 Inch Flat Screen LCD Tv:
Non-Smoking
Check Rates 2 Double Beds :lodge Breakfast Pkg Stay in 1 Of Our Lodge Rooms and Receive Complimentary Breakfast
Non-Smoking
Check Rates 2 Double Beds Club Floor Sweet Sleeper Bed Continental Breakfast in Club Lng Ergonomic
Non-Smoking
Check Rates 2 Double Beds Lodge Traditional Sweet Sleeper Bed Lodge Building 2 Double Beds 32 Inch Flat
Non-Smoking
Check Rates 2 Double Beds Pure Allergy Friendly Sweet Sleeper Bed Lodge Traditional 2 Double Beds 32 Inch
Non-Smoking
Check Rates 2 Double Beds Tower Room Sweet Sleeper Bed 32 Inch Flat Screen LCD TV Starbucks Coffee in
Non-Smoking
Check Rates Club Room 1 King Bed Business Lounge Accessible
Non-Smoking
Check Rates Club Room Business Lounge Accessible
Non-Smoking
Check Rates Lodge Room
Non-Smoking
Check Rates Standard Room 1 King Bed Tower
Non-Smoking
Check Rates Standard Room 2 Double Beds Tower
Non-Smoking

Local Attractions

200 store mall across the street;dozens of restaurants within walking distance, Hotel located by Lake with walking paths;Toby's Dinner Theatre 4 blocks away; Merriweather Post Pavilion 4 blocks away

Summary of Verified Reviews

Summary of 766 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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76
Good

Good city hotel. Close to Columbia Mall. Close to excursion tours and shopping areas. Clean rooms. Great wellness & sports facilities. Bar is awesome. Popular among business travelers.

“Proximity to Columbia Mall” “Free soft drinks”

Excellent City Hotel Top 1% in city
Great Business Hotel Top 25% in city

Good to know

  • Great shopping

    “Close enough to shopping” “Proximity to Columbia Mall”

  • Hotel is outdated

    “Facility a bit dated” “Old carpet”

  • Professional service

    “Staff is professional” “Front desk was efficient”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Bar

94/100
23 reviews

Excellent bar with great prices.

“Free soft drinks” “New tea” “Decaf coffee was provided”

Location

94/100
164 reviews

Great location. Neat excursions and convenient restaurants, bars, and shopping. Parking is good and affordable. Bad accessibility by car.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Wellness

89/100
7 reviews

Awesome wellness and fitness areas.

“Gym available” “Gym facilities were nice very clean”

Service

81/100
202 reviews

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

71/100
31 reviews

Tasty breakfast.

“Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu” “Nice breakfast facilities”

Room

55/100
291 reviews

Clean, decently-sized rooms with average beds and lovely views. Cramped but relatively clean bathrooms. Bad minibars in old, poorly-maintained rooms. Bad TV's, furniture, and kitchenettes.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Vibe

44/100
88 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Good choice for a city trip. Good for business people.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

WiFi

17/100
6 reviews

Bad internet service.

Ranked top 51% by couples, with a score of 81

Good to know

  • Poorly-maintained rooms

    “Pillows were way too soft” “Towel holder fell off the wall”

  • Bad minibar

    “Did not have a refrigerator or a microwave” “No fridge and microwave”

  • Small bathroom

    “Shower was a bit small and a little dingy” “Very small bathrooms”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Location

95/100
15 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Service

79/100
21 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

69/100
7 reviews

Breakfast is average.

“Not open for breakfast and hors d'oeuvres” “Very good breakfast brunch menu” “Complimentary breakfast”

Comfort

59/100
19 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

“Quiet environment” “Lobby are a little noisey” “Bedding was dated”

Room

57/100
40 reviews

Clean, decently-sized rooms with average beds and lovely views. Small bathrooms, dilapidated rooms, and poor minibars.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Amenities

53/100
10 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Large buildings” “Large atrium”

Vibe

40/100
8 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Ranked top 51% by families, with a score of 76

Good to know

  • Great shopping

    “Close enough to shopping” “Proximity to Columbia Mall”

  • Tasty breakfast

    “Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu”

  • Poor bathroom

    “Towel holder fell off the wall” “Shower was a bit small and a little dingy”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Location

96/100
15 reviews

Great location near lots of shopping.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Value

79/100
9 reviews

Best value for money.

“Business center included” “Free soft drinks” “Buffet breakfast is good and reasonably priced”

Service

75/100
22 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

73/100
6 reviews

Tasty breakfast.

“Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu” “Nice breakfast facilities”

Room

56/100
30 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable. Views are great and rooms are clean.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Amenities

51/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Large atrium” “Old buildings”

Vibe

48/100
11 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Ranked top 51% by business travelers, with a score of 75

Good to know

  • Friendly service

    “Front desk staff were friendly and attentive” “Hotel staff was very accommodating”

  • Fantastic service

    “Terrific staff” “Front desk staff were friendly and attentive”

  • Clean rooms

    “Rooms are clean” “Room was very clean”

  • Great location

    “Easy access to the lake” “Location is terrific”

Review highlights

Location

95/100
10 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Service

83/100
17 reviews

Average reception, but good overall service.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Cleanliness

73/100
9 reviews

Clean rooms.

“Gym facilities were nice very clean” “Rooms are clean” “Hotel was beautiful, clean”

Amenities

59/100
7 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Lobby was quiet most” “Club Level King size”

Comfort

58/100
15 reviews

Mediocre comfort, room sizes and beds.

“Quiet environment” “Very little amenities” “Lobby are a little noisey”

Room

54/100
26 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Vibe

43/100
8 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Good to know

  • Poor hotel buildings

    “Lobby are a little noisey” “No scanning”

  • Poor vibe

    “Lobby are a little noisey” “No elevator in the garage”

  • Clean rooms

    “Rooms are clean” “Room was very clean”

  • Great location

    “Easy access to the lake” “Location is terrific”

Review highlights

Location

93/100
6 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Cleanliness

66/100
4 reviews

Room cleanliness is acceptable.

“Gym facilities were nice very clean” “Shower was a bit small and a little dingy” “Dirty carpets”

Comfort

55/100
5 reviews

Comfortable.

“Quiet environment” “Very little amenities” “Lobby are a little noisey”

Room

54/100
10 reviews

Room cleanliness is acceptable.

“Excellent toiletries” “AC very loud” “Towel holder fell off the wall”

Amenities

47/100
5 reviews

Poor hotel buildings.

“Lobby are a little noisey” “No scanning” “No elevator in the garage”

Vibe

38/100
6 reviews

Poor vibe.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Good to know

  • Great shopping

    “Close enough to shopping” “Proximity to Columbia Mall”

  • Hotel is outdated

    “Facility a bit dated” “Old carpet”

  • Professional service

    “Staff is professional” “Front desk was efficient”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Bar

94/100
23 reviews

Excellent bar with great prices.

“Free soft drinks” “New tea” “Decaf coffee was provided”

Location

94/100
161 reviews

Great location. Neat excursions and convenient restaurants, bars, and shopping. Parking is good and affordable. Bad accessibility by car.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Wellness

87/100
6 reviews

Awesome wellness and fitness areas.

“Gym available” “Gym facilities were nice very clean”

Service

81/100
202 reviews

Wonderful and professional service, especially waitstaff. Reception is OK but housekeeping is substandard.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

71/100
31 reviews

Tasty breakfast.

“Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu” “Nice breakfast facilities”

Room

55/100
288 reviews

Clean, decently-sized rooms with average beds and lovely views. Cramped but relatively clean bathrooms. Bad minibars in old, poorly-maintained rooms. Bad TV's, furniture, and kitchenettes.

“Excellent toiletries” “AC very loud” “Towel holder fell off the wall”

Amenities

52/100
87 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated.

“Quiet environment” “Large atrium” “Property up to date”

Vibe

43/100
87 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

WiFi

17/100
6 reviews

Bad internet service.

Ranked top 51% by couples, with a score of 80

Good to know

  • Poorly-maintained rooms

    “Pillows were way too soft” “Towel holder fell off the wall”

  • Bad minibar

    “Did not have a refrigerator or a microwave” “No fridge and microwave”

  • Small bathroom

    “Shower was a bit small and a little dingy” “Very small bathrooms”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Location

95/100
15 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Service

79/100
21 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

69/100
7 reviews

Breakfast is average.

“Not open for breakfast and hors d'oeuvres” “Nice breakfast” “Free breakfast”

Comfort

59/100
19 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

“Quiet environment” “Very little amenities” “Lobby are a little noisey”

Room

56/100
39 reviews

Clean, decently-sized rooms with average beds and lovely views. Small bathrooms, dilapidated rooms, and poor minibars.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Amenities

53/100
10 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Lobby was quiet most” “Large atrium”

Vibe

40/100
8 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Good to know

  • Great shopping

    “Close enough to shopping” “Proximity to Columbia Mall”

  • Poor bathroom

    “Towel holder fell off the wall” “Shower was a bit small and a little dingy”

  • Tasty breakfast

    “Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu”

  • Great view

    “Loved the lake views” “Pleasant lake view”

Review highlights

Location

96/100
15 reviews

Great location near lots of shopping.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Value

79/100
9 reviews

Best value for money.

“Business center included” “Free soft drinks” “Buffet breakfast is good and reasonably priced”

Service

75/100
22 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Breakfast

73/100
6 reviews

Tasty breakfast.

“Buffet breakfast is good and reasonably priced” “Very good breakfast brunch menu” “Nice breakfast facilities”

Room

56/100
30 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable. Views are great and rooms are clean.

“AC very loud” “Towel holder fell off the wall” “Old carpet”

Amenities

51/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Large buildings” “Property up to date”

Vibe

48/100
11 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Ranked top 60% by business travelers, with a score of 74

Good to know

  • Hotel is outdated

    “Facility a bit dated” “Old carpet”

  • Fantastic service

    “Terrific staff” “Front desk staff were friendly and attentive”

  • Poor vibe

    “Lobby are a little noisey” “No elevator in the garage”

  • Clean rooms

    “Rooms are clean” “Room was very clean”

Review highlights

Location

95/100
8 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Service

83/100
17 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Terrific staff” “Front desk staff were friendly and attentive” “A tremendous job in catering”

Comfort

58/100
13 reviews

Mediocre comfort, room sizes and beds.

“Quiet environment” “Lobby are a little noisey” “AC very loud”

Amenities

58/100
6 reviews

Hotel buildings are unacceptable but amenities are OK.

“Quiet environment” “Large buildings” “Property up to date”

Room

54/100
24 reviews

Rooms and beds are adequate.

“Excellent toiletries” “AC very loud” “Towel holder fell off the wall”

Vibe

41/100
7 reviews

Poor vibe. Hotel is outdated.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Good to know

  • Poor hotel buildings

    “Lobby are a little noisey” “No scanning”

  • Poor vibe

    “Lobby are a little noisey” “No elevator in the garage”

  • Clean rooms

    “Rooms are clean” “Room was very clean”

  • Great location

    “Easy access to the lake” “Location is terrific”

Review highlights

Location

93/100
5 reviews

Great location.

“Easy access to the lake” “Location is terrific” “Amazing shopping location”

Cleanliness

66/100
4 reviews

Room cleanliness is acceptable.

“Gym facilities were nice very clean” “Clean place to stay” “Shower was a bit small and a little dingy”

Comfort

55/100
5 reviews

Comfortable.

“Quiet environment” “Very little amenities” “Lobby are a little noisey”

Room

54/100
10 reviews

Room cleanliness is acceptable.

“Excellent toiletries” “AC very loud” “Towel holder fell off the wall”

Amenities

47/100
5 reviews

Poor hotel buildings.

“Lobby are a little noisey” “No scanning” “No elevator in the garage”

Vibe

38/100
6 reviews

Poor vibe.

“Lobby are a little noisey” “No elevator in the garage” “Bedding was dated”

Review Semantics by TrustYou

Customer Reviews of Sheraton Columbia Town Center

3.5 out of 5. Based on 503 guest reviews , Average

Property Description

Full Service Hotel, Lakeview Waterside Restaurant;Keys Lounge;Outdoor swimming pool;HSI access in all guest rooms and meeting rooms; 24-hr business center;room service;on-site fitness facility;same day valet service, on-site self service laundry;Complimentary Garage parking; complimentary local van service within a 5-mile radius of Hotel; All rooms have the Sheraton Sweet Sleeper Bed.

Green Sustainability

Make a Green Choice

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2009
Floors: 10
Rooms: 290
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 290
Handicap Rooms: 7
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 14
Meeting Space: 14000 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 10.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4pm to Midnight daily
Policies / Expenses
Cancellation:
24 hr cancellation policy for Group Reservations
Nightly Parking: free
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 7.00% (after AUG 2011)
Additional Person Fee: 10.00 Per Person
Meeting Wireless Internet Fee: 100.00 Per Day (plus additional user fees)
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%
Banquet Labor Fees: 22.00 Per Hour

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
PET FRIENDLY HOTEL. Call for policy and restrictions.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

BWI Thurgood Marshall 15 miles from Hotel

Local Shuttle Info: Hotel shuttle goes up to 5 miles from the hotel. Does not go to private residences. Pre-arrangement may be required.

Airport Shuttle? Sorry, no airport shuttle available.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton Columbia Hotel, Sheraton Columbia Town Center Hotel

Seasonality of Hotel Rates at Sheraton Columbia Town Center

Rate fluctuations of Sheraton Columbia Town Center

The chart above shows seasonality of prices for both our group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 52.6% in August 2016 and the highest average individual rate is $252 in the month of August 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Columbia Town Center in a month when rates are lower.

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