"The worst hotel that I have ever booked in all my life."
Overall Score1.0/ 5
The rooms were dirty, old, not taken care of, doors were in terrible shape, no coffee maker in the room as advertised, no sink in the bathroom, no place to put your soap or shampoo in the shower, floor tiles cracked and broken, no sliding door to the outside as advertised, the door to the balcony was rusted, old, paint peeling off and the door itself was patched/repaired. The shower curtain did not come low enough to stop the water from running out over the floor. The elevator stopped working. The door keys only worked one day and had to be reprogrammed. The Internet was not available in the room as advertised. The hair dryer did not work. There was no restaurant as advertised. No room service. The only good thing about this entire event was the night service desk person, Tony. He was so good and tried to help all he could. He has an impossible job. As a result of all of the above, "We will never come to Virginia Beach ever again!"
07-Jun-2014 Verified Review