Verified Reviews of Hampton Inn Walnut Grove Below are the verified reviews from guests that we have booked recently:
"Group Room Assignment Problem"
Overall Score3.0/ 5
Our group was split up and some of the staff's rooms were not next to the student's rooms. We asked if we could get rooms closer together and were told the hotel was full. We had to re arrange room assignments. One staff member was on a completely different floor. Our bus driver's room was not set up, bed unmade, dirty towels in floor and trash. He went back to the desk, a bit upset. He was given a new room. Hotel staff was nice. Room carpet didn't feel clean, kept my shoes on! Breakfast buffet was good with an assortment of food items.
14-Jul-2015 Verified Review, stayed from Wed Jul 08 to Fri Jul 10 2015 at a $108.52 group rate.
Overall Score5.0/ 5
Love the location and good breakfast.
13-Jul-2015 Verified Review, stayed from Fri Jul 10 to Sun Jul 12 2015 at a $109.00 group rate.
Response from Management on 15-Jul-2015:
Overall Score4.0/ 5
Our first time in Memphis. Our stay at the Hampton Walnut Grove wasn't what we expected it to be when calling for our reservations. We were told that there were refrigerators and microwaves in the rooms, but there wasn't any when we arrived in the rooms. I called down to the front desk to change rooms and they told me that it would cost more money. Now with this being 2014, all rooms should have them. I wasn't satisfied with that because it was my fiancee's birthday and there wasn't anywhere to put our food that we brought back. The staff was great, but we will not be staying there anymore.
29-Apr-2014 Verified Review
"Impressed with Decor and Cleanliness"
Overall Score5.0/ 5
The only problems/disappointments were in my room, #221. The sink would not drain properly. Gross! It needs to be unclogged. There was no ice bucket in the room. I reported it and management brought me one later. The ice machine on the second floor had no ice on Thursday evening. I was able to get ice Friday morning. Had these items been working/replaced, it would've been a perfect stay. Thank you.
23-Nov-2013 Verified Review, stayed from Thu Nov 21 to Fri Nov 22 2013 at a $89.00 average nightly rate.
Customer Reviews of Hampton Inn Walnut Grove
The Hampton Inn Walnut Grove is located at 1-240, Exit 13,our hotel was recently renovated August 2012, with the “Perfect Lobby Mix” that accommodates up to 40 people. The Hampton Inn offers: • 1 Comp room with 10 consumed rooms – 11th Room Complimentary • Hilton Honor Points • Complimentary Bus Parking • Enjoy our Perfect Mix Lobby featuring space to dine and relax• Complimentary full hot breakfast buffet or Hampton on the Run & go Grab Bags • Complimentary High Speed Internet Access • Outdoor pool with / patio and a Charcoal Grill for Guest usage (Must provide supplies for the grill)• 24 Hour Fitness Center • Hamptons 100% Guarantee
Yes. The USA today are no longer delivered to your door. They can be accessed online and we have limited copies at the front desk.
Details / Other Expenses
|Year of Last Renovation:||2012|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||117|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:||5.0 Mi|
|Dist. to 24hr Restaurant:||5.0 Mi|
|Dist. to Nearest Gym:||5.0 Mi|
Outdoor pool. Handicap accessible. Hours of operation 10:00am -10:00pm
|Ownership:||Pillar Hotels & Resorts| Policies / Expenses
24 hour cancellation
|Typical Group Deposit:||50% of room & tax|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 9.25% (Sales Tax)|
|Occupancy Tax:|| 6.70% (Occupancy Tax)|
|City Tax:|| 1.70%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Approximately 10 milestaxi expense
Local Shuttle Info: No Shuttle Service. We do have a shuttle for Baptist East paitents.
Airport Shuttle? Sorry
airport shuttle available.
Free, hot breakfast served daily fron 6:00 am- 10:00 am with 3 Hot items to choose from daily such as sausage, turkey links, bagel toppers, omlets, scrambled eggs, fresh-baked waffles, hearty oatmeal with toppings, muffins, cereal, fresh fruit bagels, yogurt and a variety of pastries.
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Lap desks in each guestroom
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.