HOLIDAY INN EXPRESS MEMPHIS EAST

2700 Perkins Rd. South, Memphis, TN 38118 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Highway Hotel in Shelby County
35.07502-89.90612
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Average
3.5/ 5

Based on 110 guest reviews

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  • Includes an outdoor swimming pool
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 12.5%!
  • Gym / Fitness Center Available
  • 130 sleeping rooms in hotel
  • Check out: 11:00 AM
  • Groups/Meetings rating of 10.0/10

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Room Types

Check Rates Room 1 King Bed (Leisure)
Non-Smoking
Check Rates Room 1 King Bed Accessible
Non-Smoking
Check Rates Room 1 King Bed with Sofa Bed
Non-Smoking
Check Rates Room 2 Queen Beds
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Graceland (the home of ELVIS Presley), Beale Street, National Civil Rights Museum, Pink Palace Museum, Botanic Gardens, Dixon Gallery, Oak Court Mall, Mike Rose Soccer Complex, Shelby Farms, Liberty Bowl, FedEX Forum, Cannon Center, Bass Pro Pyramid, Overton Square, Financial District, University of Memphis, Cooper-Young District.

Verified Reviews of Holiday Inn Express Memphis East

Below are the verified reviews from guests that we have booked recently:
"Rooms OK, Questionable Neighborhood."
Overall Score3.0/ 5
Our rooms were nice and the people that worked at the hotel were great too. The only thing that was tough about this place was the neighborhood. As we were driving up, there was a group of girls walking along the street beside our bus and one reached out and hit our bus. Also, our bus drivers noticed some questionable activity going on in the parking lot. The hotel is also a little hard to find. It's an old Hampton Inn and we drove by twice before we noticed it was ours.
(Group coordinator, booked 10 rooms), from US flag
04-Aug-2014 Verified Review, stayed from Sat Jul 26 to Sun Jul 27 2014 at a $69.00 group rate.
Response from Management on 04-Mar-2015:
Thank you so much for your kind comments about the staff and our property. We do hope to see you soon!
"Decent"
Overall Score4.0/ 5
It was only there for one night so I can't complain. It was a little difficult to find the place because they have just a banner hanging off the gate of the front of the building. Other than that, it was good. I mean I didn't expect a 5 star hotel with people running to my aid. The only two things I didn't like was a bad Wi-Fi connection and when I asked for wake up calls to all of my rooms, I never got one! I would recommended it though.
(Group coordinator, booked 12 rooms), from US flag
06-Apr-2014 Verified Review, stayed from Fri Apr 04 to Sat Apr 05 2014 at a $80.00 group rate (10% discount).
"Clean Rooms, Good Breakfast"
Overall Score4.0/ 5
Upon arrival, the staff had fresh baked cookies for our group. Complimentary breakfast was very good. I only heard one complaint of rooms not being clean. Staff was okay. Linda Smith was very friendly and helpful. Staff did not have uniforms or any attire to identify them. I assume that is due to hotel being renovated and changing to another chain in the near future. One person had phone stolen by two guys that were "visiting" the hotel.
(Group coordinator, booked 15 rooms), from US flag
25-Mar-2014 Verified Review, stayed from Thu Mar 20 to Sun Mar 23 2014 at a $55.00 group rate (20% discount).
"Great Attitude and Accommodation. Perfect for Teams."
Overall Score4.0/ 5
I would recommend highly this hotel for teams traveling to Memphis for games and tournaments. The staff made special arrangements to have an earlier breakfast time for our players and parents. The hotel was clean, breakfast was good, and the staff very friendly and accommodating. Some glitches at the start (rooms not prepared) were quickly remedied and the lobby area and a separate meeting room made team gatherings very easy. Remember to ask for extra towels up front (we had 4 girls in each room) and to bring personal soap and shampoo if you are maximizing the number of players in a room. We had an outstanding trip to Memphis and would definitely stay here again.
(Group coordinator, booked 20 rooms), from US flag
03-Mar-2014 Verified Review, stayed from Fri Feb 28 to Sun Mar 02 2014 at a $60.00 group rate.
"Recommended Stay"
Overall Score4.0/ 5
Clean, friendly, and reasonably priced.
(Group coordinator, booked 2 rooms), from US flag
02-Jan-2014 Verified Review

Summary of Verified Reviews

Summary of 318 verified reviews

68
Fair

Easily accessible by car and has restaurants and bars nearby. Hotel buildings are poor, as are the bathrooms. Bar is not good.

“Bad coffee and juice” “Broken Ice Machine on our floor”

Good to know

  • Unclean hotel facilities

    “Entrance door dirty” “Carpets were very dirty”

  • Unpleasant entrance area

    “Front doors did not work” “Halls were ripped and dirty”

  • Poor hotel buildings

    “Front doors did not work” “Broken Ice Machine on our floor”

  • Bad furniture

    “Broken chair” “Carpet was grimy”

Review highlights

Service

73/100
105 reviews

Average reception, but good overall service. Housekeeping is not great, and service is unprofessional.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

67/100
53 reviews

Location is ok. Easy to access by car and restaurants/bars nearby are nice.

“Near tourist sites” “Close to downtown” “Near the airport”

Food

56/100
12 reviews

Food is so-so, with bad desserts.

“Fresh fruit” “Any food available” “No menu”

Room

46/100
154 reviews

Dirty bathrooms in out-of-date, poorly-maintained rooms. Room cleanliness, size and beds are average, but A/C is sub-par. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

45/100
96 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Breakfast

32/100
74 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Amenities

31/100
44 reviews

Poor buildings and an uninspiring entrance area.

“Front doors did not work” “Outside door did not work” “Broken Ice Machine on our floor”

Vibe

30/100
41 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Unfriendly atmosphere.

“Front doors did not work” “Entrance door dirty” “Made you "feel" dirty”

WiFi

8/100
12 reviews

Bad internet service.

“Slow internet” “WIFI was so slow” “No wifi”

Bar

0/100
6 reviews

Bar is not good.

“No milk” “Orange juice watery” “Bad coffee and juice”

Ranked top 59% by couples, with a score of 69

Good to know

  • Hotel is outdated

    “Room looked old” “Hotel is old and poorly maintained”

  • Bad furniture

    “Broken chair” “Carpet was grimy”

  • Poor vibe

    “Front doors did not work” “Entrance door dirty”

  • Bad amenities

    “Front doors did not work” “Outside door did not work”

Review highlights

Service

73/100
14 reviews

Fantastic service.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

66/100
9 reviews

Location is ok.

“Near tourist sites” “Right next to resturants” “Close to downtown”

Comfort

63/100
14 reviews

Beds are decent and generally comfortable.

“Peaceful environment” “New sheets” “Air conditioner was extremely noisy”

Room

46/100
26 reviews

Untidy, poorly-kept rooms with poor furniture and bad bathrooms. Average beds.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

43/100
11 reviews

Dirty room. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Amenities

37/100
9 reviews

Poor hotel buildings.

“Front doors did not work” “Outside door did not work” “Broken Ice Machine on our floor”

Vibe

33/100
7 reviews

Poor vibe. Hotel is outdated.

“Front doors did not work” “Entrance door dirty” “Made you "feel" dirty”

Breakfast

32/100
10 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Ranked top 69% by families, with a score of 63

Good to know

  • Unprofessional service

  • Bad breakfast

    “Eggs were cold” “The breakfast buffet left much to be desired”

  • Unclean hotel facilities

    “Entrance door dirty” “Carpets were very dirty”

  • Dirty

    “Carpet was torn and dirty” “Coffee pot still dirty”

Review highlights

Service

77/100
20 reviews

Decent reception, with friendly but unprofessional staff.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

67/100
5 reviews

Location is ok.

“Near tourist sites” “Near the airport” “Close to the zoo”

Room

45/100
17 reviews

Dirty room.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

41/100
13 reviews

Dirty room. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Breakfast

33/100
16 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Ranked top 48% by solo travelers, with a score of 74

Good to know

  • Poorly-maintained rooms

    “Key cards didn't work” “Broken Ice Machine on our floor”

  • Poor hotel buildings

    “Front doors did not work” “Broken Ice Machine on our floor”

  • Bad amenities

    “Front doors did not work” “Outside door did not work”

  • Room is not nice

    “Air conditioner was extremely noisy” “Broken Ice Machine on our floor”

Review highlights

Service

74/100
6 reviews

Fantastic service.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Comfort

65/100
4 reviews

Comfortable.

“Peaceful environment” “New sheets” “Air conditioner was extremely noisy”

Cleanliness

48/100
7 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Room

46/100
11 reviews

Rooms are fairly clean, though poorly-maintained.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Amenities

35/100
4 reviews

Poor hotel buildings.

“Front doors did not work” “Outside door did not work” “Broken Ice Machine on our floor”

Ranked top 62% by business travelers, with a score of 71

Review highlights

Location

66/100
3 reviews

Location is ok.

“Near tourist sites” “Close to downtown” “Near the airport”

Good to know

  • Unclean hotel facilities

    “Entrance door dirty” “Carpets were very dirty”

  • Unpleasant entrance area

    “Front doors did not work” “Halls were ripped and dirty”

  • Poor hotel buildings

    “Front doors did not work” “Broken Ice Machine on our floor”

  • Bad furniture

    “Broken chair” “Carpet was grimy”

Review highlights

Service

73/100
105 reviews

Average reception, but good overall service. Housekeeping is not great, and service is unprofessional.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

67/100
53 reviews

Location is ok. Easy to access by car and restaurants/bars nearby are nice.

“Near tourist sites” “Near the airport” “Close to the zoo”

Food

56/100
12 reviews

Food is so-so, with bad desserts.

“Fresh fruit” “Any food available” “No menu”

Room

46/100
152 reviews

Dirty bathrooms in out-of-date, poorly-maintained rooms. Room cleanliness, size and beds are average, but A/C is sub-par. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

44/100
94 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Amenities

32/100
42 reviews

Poor buildings and an uninspiring entrance area.

“Front doors did not work” “Outside door did not work” “Broken Ice Machine on our floor”

Breakfast

31/100
73 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Vibe

31/100
40 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Unfriendly atmosphere.

“Front doors did not work” “Entrance door dirty” “Made you "feel" dirty”

WiFi

8/100
12 reviews

Bad internet service.

“Slow internet” “WIFI was so slow” “No wifi”

Bar

0/100
6 reviews

Bar is not good.

“No milk” “Orange juice watery” “Bad coffee and juice”

Ranked top 77% by couples, with a score of 62

Good to know

  • Poor hotel buildings

    “Front doors did not work” “Broken Ice Machine on our floor”

  • Hotel is outdated

    “Room looked old” “Hotel is old and poorly maintained”

  • Bad furniture

    “Broken chair” “Carpet was grimy”

  • Bad amenities

    “Front doors did not work” “Outside door did not work”

Review highlights

Service

73/100
14 reviews

Fantastic service.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

66/100
9 reviews

Location is ok.

“Near tourist sites” “Close to downtown” “Near the airport”

Comfort

63/100
14 reviews

Beds are decent and generally comfortable.

“Peaceful environment” “Air conditioner loud” “Tiny pillows”

Room

46/100
26 reviews

Untidy, poorly-kept rooms with poor furniture and bad bathrooms. Average beds.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

43/100
11 reviews

Dirty room. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Amenities

37/100
9 reviews

Poor hotel buildings.

“Front doors did not work” “Outside door did not work” “Broken Ice Machine on our floor”

Vibe

33/100
7 reviews

Poor vibe. Hotel is outdated.

“Front doors did not work” “Entrance door dirty” “Made you "feel" dirty”

Breakfast

32/100
10 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Ranked top 72% by families, with a score of 62

Good to know

  • Unprofessional service

  • Unclean hotel facilities

    “Entrance door dirty” “Carpets were very dirty”

  • Bad breakfast

    “Eggs were cold” “The breakfast buffet left much to be desired”

  • Dirty

    “Carpet was torn and dirty” “Coffee pot still dirty”

Review highlights

Service

77/100
20 reviews

Decent reception, with friendly but unprofessional staff.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Location

67/100
5 reviews

Location is ok.

“Near tourist sites” “Near the airport” “Close to the zoo”

Room

45/100
16 reviews

Dirty room.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Cleanliness

41/100
12 reviews

Dirty room. Unclean hotel facilities.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Breakfast

33/100
15 reviews

Bad breakfast.

“Eggs were cold” “The breakfast buffet left much to be desired” “Breakfast offering slim”

Ranked top 46% by solo travelers, with a score of 75

Good to know

  • Poorly-maintained rooms

    “Key cards didn't work” “Broken Ice Machine on our floor”

  • Room is not nice

    “Air conditioner was extremely noisy” “Broken Ice Machine on our floor”

  • Fantastic service

    “Lady at front desk very apologetic” “Helpful staff”

  • Dirty

    “Carpet was torn and dirty” “Coffee pot still dirty”

Review highlights

Service

74/100
6 reviews

Fantastic service.

“Lady at front desk very apologetic” “Helpful staff” “Great customer service”

Comfort

65/100
4 reviews

Comfortable.

“Peaceful environment” “New sheets” “Air conditioner was extremely noisy”

Cleanliness

47/100
6 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Carpet was torn and dirty” “Coffee pot still dirty” “Halls were ripped and dirty”

Room

46/100
10 reviews

Rooms are fairly clean, though poorly-maintained.

“Air conditioner was extremely noisy” “Broken Ice Machine on our floor” “Broken chair”

Ranked top 56% by business travelers, with a score of 70

Review highlights

Location

66/100
3 reviews

Location is ok.

“Near tourist sites” “Near the airport” “Close to the zoo”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Memphis East

3.5 out of 5. Based on 110 guest reviews , Average

Property Description

Welcome to the NEWLY RENOVATED Holiday Inn Express Memphis East! Located off I-240 at exit 18, the Holiday Inn Express Memphis East is minutes from I-40 and I-55. The hotel is within 10 minutes from Memphis International Airport (MEM). Conveniently accessible to all that Memphis has to offer, our hotel is the perfect location to attractions and business destinations across the city and region. Downtown Memphis is a short 15 minute drive along with the University of Memphis, Memphis Zoo, FedEx Forum, Beale Street, National Civil Rights Museum and of course Graceland, the "Home of Elvis Presley". Local area casinos are also just a short drive away! Whether in town for business or pleasure, our hotel offers modern comfort with a feeling of home. Start your day off right with a complimentary hot breakfast and enjoy other amenities we offer like high speed internet and microwaves and refrigerators in every room. Our property is also equipped with a seasonal outdoor pool, a fitness center, business center, suite shop, guest laundry and a meeting room.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2015
Floors: 5
Rooms: 130
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 116
Handicap Rooms: 14
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 475 sq. feet
Banquet Space: Holds 35 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 4.0 Mi
Pool Info:
We have a seasonal outdoor pool.
Policies / Expenses
Cancellation:
Groups may cancel one month prior to arrival.
Nightly Parking: $0
Typical Group Deposit: 200.00
Total Taxes: 15.95%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
No pets allowed.


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

The Memphis International Airport is located within 5 miles of the hotel.

Local Shuttle Info: At this time, we do not currently offer an airport shuttle.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Our hotel offers a fresh, complimentary hot breakfast buffet along with assorted cold items, coffees, teas, and juices.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Hampton Inn I 240 Perkins, Inn at Thousand Oaks

Group vs. Individual Rates at Holiday Inn Express Memphis East

Rate fluctuations of Holiday Inn Express Memphis East

The chart above shows trends of prices for both group/meeting prices and the best individual traveler prices we could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 37.3% in the month of May 2014 and the highest average individual rate is $137 in the month of October 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Memphis East in a month when rates are lower.

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