COMFORT SUITES AIRPORT

12570 Jefferson Ave., Newport News, VA 23602 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Airport Hotel in Newport News City County
37.13121-76.51421
Check availability
Very Good
4.5/ 5

Based on 167 guest reviews

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  • Has indoor swimming pool
  • Comp. Breakfast
  • Shuttle to airport available
  • Fitness + Health Center
  • 104 rooms in hotel
  • Check-out time: 11:00 AM
  • Group friendly rating of 9.5/10

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Room Types

Check Rates 1 King Accessible Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet
Non-Smoking
Check Rates 1 King Bed Accessible Suite 32 Inch LCD Plasma TV
Non-Smoking
Check Rates 1 King Bed Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet
Non-Smoking
Check Rates 1 King Bed Suite Sofa Bed 2 Person 1 Room Suite Free High Speed Wireless
Non-Smoking
Check Rates 1 King Choice Privileges Bonus Points Package Suite Sofa Bed 2 Person 1 Room Suite
Non-Smoking
Check Rates 1 King Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet 1 Room Suite
Non-Smoking
Check Rates 1 King Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet Dvd Player
Non-Smoking
Check Rates 1 King Suite Sofa Bed 2 Person 1 Room Suite Free High Speed Wireless
Non-Smoking
Check Rates 2 Queen Accessible 32 Inch LCD Plasma TV Accessible Tub
Non-Smoking
Check Rates 2 Queen Beds Accessible 32 Inch LCD Plasma TV Accessible Tub
Non-Smoking
Check Rates 2 Queen Beds Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet
Non-Smoking
Check Rates 2 Queen Choice Privileges Bonus Points Package Suite 32 Inch LCD Plasma TV
Non-Smoking
Check Rates 2 Queen Suite 32 Inch LCD Plasma TV Free Wired High Speed Internet 1 Room Suite
Non-Smoking
Check Rates Room 2 Queen Beds Accessible
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Accessible
Non-Smoking
Check Rates Suite 1 King Bed Microwave
Non-Smoking
Check Rates Suite 2 Queen Beds
Non-Smoking

Local Attractions

Busch Gardens, Colonial Williamsburg, Water Country USA, Mariner's Museum, Virginia Living Museum, Chesapeake Bay

Verified Reviews of Comfort Suites Airport

Below are the verified reviews from guests that we have booked recently:
"Satisfactory, but should have been better"
Overall Score4.0/ 5
The reservation, check-in and check out processes were smooth and easy. The room was clean, modern and had free WiFi. The downside was housekeeping. The door to my room had spring hinges designed to close and lock the door when someone entered/exited. The spring hinges made the door close, but it would not lock without human assistance. On my first day returning to my room I found the door closed but not locked. I reported it to the front desk. When I returned the next day, the door was indeed locked, but my trash was not emptied and my towels were not replaced. Oversight? Revenge? Irrelevant. Both unacceptable.
(Individual traveler, booked 1 room), from US flag
06-Jun-2014 Verified Review, stayed from Mon Jun 02 to Thu Jun 05 2014 at a $83.00 average nightly rate.

Summary of Verified Reviews

Summary of 152 verified reviews

85
Very Good

Very good city hotel. Close to restaurants, bars and shopping areas. Spacious, peaceful rooms. Clean rooms. Popular among families.

“Shopping within walking distance” “Close to the airport”

Good Overall Ranking Top 25% in city
Excellent City Hotel Top 4% in city
Excellent Family Hotel Top 8% in city
Best Location In City
Most Comfortable In City

Good to know

  • Good restaurants & bars in the area

    “Near local restaurants” “In walking distance to restaurants”

  • Great shopping

    “Shopping within walking distance” “Lots of shopping”

  • Great reception

  • Friendly service

    “Staff very friendly and accommodating” “Staff was friendly”

Review highlights

Location

100/100
38 reviews

Great location near the airport. Shopping, restaurants and bars in the area are great.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Vibe

89/100
9 reviews

Awesome vibe. Good choice for a city trip. Awesome for families.

“New towels in the bathroom”

Amenities

83/100
6 reviews

Great amenities.

“Olive Garden right in the” “Great property”

Service

83/100
60 reviews

Adequately professional and very friendly service with good reception.

“Staff was friendly” “Quick get away” “Very nice staff”

Comfort

78/100
25 reviews

Comfortable, quiet, large rooms and decent beds.

“Big flat screen TV” “Nice linens” “King sized bed”

Room

69/100
58 reviews

Rooms are standard overall, but clean and large with OK beds. Dirty bathroom.

“Big flat screen TV” “New towels in the bathroom” “Mattress too soft”

Breakfast

44/100
23 reviews

Bad breakfast.

“Breakfast could have been better”

Ranked top 33% by families, with a score of 81

Good to know

  • Great shopping

    “Shopping within walking distance” “Lots of shopping”

  • Clean rooms

    “Rooms the cleanest” “Room was clean”

  • Rather comfortable

    “Big flat screen TV” “Nice linens”

  • Great location

    “Close to the airport” “Plenty of parking”

Review highlights

Location

100/100
8 reviews

Great location near lots of shopping.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Service

83/100
12 reviews

Friendly service.

“Staff was friendly” “Quick get away” “Very nice staff”

Cleanliness

81/100
8 reviews

Clean rooms.

“Rooms the cleanest” “Hotel was very clean” “Pool clean”

Comfort

78/100
4 reviews

Rather comfortable.

“Big flat screen TV” “Nice linens” “King sized bed”

Value

77/100
5 reviews

Best value for money.

“Great value” “Good value”

Room

70/100
13 reviews

Clean rooms.

“New towels in the bathroom” “Great flat screen TV” “Rooms the cleanest”

Breakfast

45/100
5 reviews

Bad breakfast.

“Breakfast could have been better”

Ranked top 15% by couples, with a score of 88

Good to know

  • Friendly service

    “Staff very friendly and accommodating” “Staff was friendly”

  • Great location

    “Close to the airport” “Plenty of parking”

  • Rather comfortable

    “Big flat screen TV” “Nice linens”

  • Bad breakfast

    “Breakfast could have been better”

Review highlights

Location

100/100
9 reviews

Great location.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Service

84/100
14 reviews

Friendly service.

“Staff was friendly” “Quick get away” “Very nice staff”

Comfort

78/100
5 reviews

Rather comfortable.

“Big flat screen TV” “Nice linens” “King sized bed”

Room

68/100
10 reviews

Room is all right.

“Big flat screen TV” “New towels in the bathroom” “Mattress too soft”

Breakfast

43/100
5 reviews

Bad breakfast.

“Breakfast could have been better”

Ranked top 30% by business travelers, with a score of 78

Good to know

  • Fantastic service

    “Staff was friendly” “Quick get away”

Review highlights

Service

83/100
4 reviews

Fantastic service.

“Staff was friendly” “Quick get away” “Very nice staff”

Room

70/100
6 reviews

Great room.

“New towels in the bathroom” “Great flat screen TV” “Rooms the cleanest”

Ranked top 37% by solo travelers, with a score of 85

Review highlights

Room

70/100
2 reviews

Great room.

“New towels in the bathroom” “Great flat screen TV” “Rooms the cleanest”

Good to know

  • Good restaurants & bars in the area

    “Near local restaurants” “In walking distance to restaurants”

  • Great shopping

    “Shopping within walking distance” “Lots of shopping”

  • Great reception

  • Friendly service

    “Staff very friendly and accommodating” “Staff was friendly”

Review highlights

Location

100/100
38 reviews

Great location near the airport. Shopping, restaurants and bars in the area are great.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Vibe

89/100
9 reviews

Awesome vibe.

“New towels in the bathroom”

Amenities

83/100
6 reviews

Great amenities.

“Olive Garden right in the” “Great property”

Service

83/100
60 reviews

Adequately professional and very friendly service with good reception.

“Staff was friendly” “Quick get away” “Very nice staff”

Comfort

81/100
25 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Big flat screen TV” “Nice linens” “King sized bed”

Room

68/100
58 reviews

Acceptable rooms; big, clean, and with great beds. Dirty bathroom.

“Big flat screen TV” “New towels in the bathroom” “Mattress too soft”

Breakfast

46/100
22 reviews

Bad breakfast.

“Breakfast could have been better”

Ranked top 33% by families, with a score of 79

Good to know

  • Great shopping

    “Shopping within walking distance” “Lots of shopping”

  • Clean rooms

    “Rooms the cleanest” “Room was clean”

  • Bad breakfast

    “Breakfast could have been better”

  • Rather comfortable

    “Big flat screen TV” “Nice linens”

Review highlights

Location

100/100
8 reviews

Great location near lots of shopping.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Service

83/100
12 reviews

Friendly service.

“Staff was friendly” “Quick get away” “Very nice staff”

Cleanliness

81/100
8 reviews

Clean rooms.

“Rooms the cleanest” “Hotel was very clean” “Pool clean”

Comfort

78/100
4 reviews

Rather comfortable.

“Big flat screen TV” “Nice linens” “King sized bed”

Value

77/100
5 reviews

Best value for money.

“Great value” “Good value”

Room

70/100
13 reviews

Clean rooms.

“New towels in the bathroom” “Great flat screen TV” “Rooms the cleanest”

Breakfast

45/100
5 reviews

Bad breakfast.

“Breakfast could have been better”

Ranked top 23% by couples, with a score of 87

Good to know

  • Friendly service

    “Staff very friendly and accommodating” “Staff was friendly”

  • Great location

    “Close to the airport” “Plenty of parking”

  • Fantastic service

    “Staff was friendly” “Quick get away”

  • Rather comfortable

    “Big flat screen TV” “Nice linens”

Review highlights

Location

100/100
9 reviews

Great location.

“Close to the airport” “Plenty of parking” “Shopping within walking distance”

Service

84/100
14 reviews

Friendly service.

“Staff was friendly” “Quick get away” “Very nice staff”

Comfort

78/100
5 reviews

Rather comfortable.

“Big flat screen TV” “Nice linens” “King sized bed”

Room

69/100
10 reviews

Room is all right.

“New towels in the bathroom” “Mattress too soft” “Great flat screen TV”

Breakfast

43/100
5 reviews

Bad breakfast.

“Breakfast could have been better”

Review Semantics by TrustYou

Customer Reviews of Comfort Suites Airport

4.5 out of 5. Based on 167 guest reviews , Very Good

Property Description

Brand new all-suite, all NON SMOKING hotel, opened in June of 2006. Our beautiful hotel was built with comfort and luxury in mind. All of our spacious suites are equipped with either a King bed and pull out sleeper sofa single or 2 Queen Beds. All of our beds have pillow top mattresses for added comfort. All suites have microwaves and refrigerators, coffeemakers, hairdryers and iron and ironing board. You can take care of business at the work desk and use our complimentary high speed internet, wired and wireless. Enjoy a piping hot "Savory Starts" breakfast served in our breakfast area each morning. You can check your email in our complimentary Business Center or take a quick dip in our indoor pool or work out in the Fitness room. We are located in the heart of the Newport News, near the airport, close to shopping and restaurants and area attractions. We are minutes from Colonial Williamsburg, Busch Gardens and Virginia Beach. We are central to the many area Military Bases, including Langley Air Force Base, Ft Eustis, Yorktown Naval Weapons Station, Coast Guard Training Center, NASA Langley Research Center, and Fort Monroe, the oldest continuously used military installation in the United States. Area attractions included the Mariner’s Museum and their brand new Monitor Center that houses the sunken ironclad, the Virginia. The kids will enjoy the world class Virginia Living Museum that had dozens of hands on exhibits, trails and outdoor displays of native Virginia flora and fauna. The nearby City Center plays host to shops, restaurants and live entertainment. Our central location, across from the areas newest shopping venues, puts you within walking distance to a great variety of National and local eateries, including Smokey Bones, Silver Dinner, Panera Bread, Chili’s, Texas Steakhouse and more. If you looking for comfort, convenience and a great locations, look no further than the Comfort Suites Airport!!!

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2006
Floors: 4
Rooms: 104
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 104
Handicap Rooms: 2
Suites: 104
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 750 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.5 Mi
Policies / Expenses
Cancellation:
Varies by group
Nightly Parking: Free
Typical Group Deposit: 1st night and tax
Total Taxes: 12.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
City Tax: 7.50%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Williamsburg/Newport News International Airport (PHF), is less than .5 miles from hotel. We provide complimentary shuttle service to and from that airport.

Airport Shuttle? Yes! There is an airport shuttle.

About Comfort Suites

  • Pull-out sofa beds, microwave and refrigerator in each room
  • Spacious rooms with separate areas for working and relaxation
  • Grab and Go breakfast option
  • Free hot breakfast with two flavors of waffles, meat, and eggs
  • In-room recharge station and coffee
  • Free daily newspaper and high-speed internet access
  • 100% smoke free facility
  • Marketplace with snacks and drinks

The Comfort Suites highlights above are subject to change without notice.

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