HOLIDAY INN HOTEL & SUITES LONDON

855 Wellington Rd. South, London, ON N6E3N5 Canada (CAN)
3.0 Star Suburban Hotel
42.94253-81.22576
Check availability
Very Good
4.0/ 5

Based on 35 guest reviews

Show Guest Reviews
  • Has indoor swimming pool
  • Fitness + Health Center
  • 143 rooms in hotel
  • 9 floors in property
  • 82 suites in property
  • Check-out time: 12:00
  • Has environment-friendly policy
  • Group score of 6.3/10
  • 3 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates2 Bed Hear Accessible Roll in Shower Nosmk
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check RatesKing Deluxe
Non-Smoking
Check RatesKing Deluxe Room
Non-Smoking
Check RatesKing Suite
Non-Smoking
Check RatesRoom 2 Queen Beds
Non-Smoking
Check RatesStandard Room (Room Selected At Check In)
Non-Smoking
Check RatesStandard Room (Room Selected At Check In)Non-Refundable
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

-University of Western Ontario, Fanshawe College, Budweiser Gardens, One of the largest shopping malls in the city, White Oaks Mall. Empire Theatres with in walking distance.

Map & Landmarks: Holiday Inn Hotel & Suites London

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Summary of Verified Reviews

Summary of 473 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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80
Very Good

Very good city hotel. Clean rooms and good shopping nearby. Good accessibility by car. Popular among business travelers.

“Close to White Oaks mall” “Close to shopping”

Good Overall Ranking Top 46% in city
Great City Hotel Top 15% in city
Great Economy Hotel Top 23% in city

Good to know

  • Great shopping

    “Close to shopping” “Close to White Oaks mall”

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Poorly-maintained rooms

    “PILLOW ARE TO SOFT” “Remote never worked”

  • Poor hotel buildings

    “No vending machine on any floor” “Noisy hallways”

Review highlights

Location

90/100
102 reviews

Great location. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown. Convenient car access and well-priced parking.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

89/100
175 reviews

Staff is very friendly with excellent reception, wait staff, and housekeeping.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Food

59/100
55 reviews

Food is all right.

“Lots of fast food” “Pancakes were horrible” “Buffet food was cold”

Room

58/100
222 reviews

Rooms are standard overall, but clean and large with OK beds. Bathrooms are dirty and rooms in need of maintenance. Rooms are old, with bad A/C, TV's and kitchenettes.

“Suites are roomy” “A/C was noisy” “Air conditioner didn't work”

Breakfast

53/100
43 reviews

Affordable, fairly tasty breakfasts.

“No complimentary breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast isn't complimentary”

WiFi

50/100
6 reviews

Regular internet service.

“Wifi basic”

Wellness

31/100
11 reviews

Bad fitness area.

“Fitness room was not available” “Workout facility closed” “Work out facility was also unavailable”

Ranked top 40% by business travelers, with a score of 80

Good to know

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

  • Great location

    “Great location for a gas station” “Proximity to restaurants”

  • Fantastic service

    “Fabulous staff” “Waitress was very accommodating”

Review highlights

Location

91/100
8 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

89/100
19 reviews

Friendly service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Cleanliness

78/100
12 reviews

Clean rooms.

“Clean premises” “Clean sink and counter” “Indoor pool was clean”

Room

54/100
25 reviews

Rooms are clean and decent overall with okay beds.

“Excellent loft” “Suites are roomy” “A/C was noisy”

Breakfast

54/100
5 reviews

Affordable, fairly tasty breakfasts.

“No complimentary breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast isn't complimentary”

Vibe

51/100
10 reviews

Decent vibe. Hotel is outdated. Unpleasant entrance area.

“Front doors were open” “Newer building” “New decor”

Amenities

49/100
8 reviews

Poor buildings and an uninspiring entrance area.

“No vending machine on any floor” “Noisy hallways” “Without maintenance”

Ranked top 39% by families, with a score of 84

Good to know

  • Poor bathroom

    “No soap dish” “No hair dryer”

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Great location

    “Great location for a gas station” “Proximity to restaurants”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

Review highlights

Location

91/100
7 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

89/100
15 reviews

Friendly service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Comfort

60/100
11 reviews

Beds are decent and generally comfortable.

“Everything was quiet” “Bedroom was so noisy” “Air conditioner didn't work”

Room

59/100
20 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“Suites are roomy” “Air conditioner didn't work” “Old smell”

Food

58/100
7 reviews

Food is all right.

“Lots of fast food” “Pancakes were horrible” “Buffet food was cold”

Vibe

56/100
5 reviews

Decent vibe.

“Front doors were open” “Newer building” “Plain sight”

Breakfast

51/100
5 reviews

Breakfast is average.

“Complaint was the buffet breakfast in the hotel” “Disappointing breakfast buffet” “Breakfast isn't complimentary”

Ranked top 48% by couples, with a score of 84

Good to know

  • Great reception

    “Helped me check out” “Front desk staff were quick”

  • Great location

    “Great location for a gas station” “Proximity to restaurants”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

  • Fantastic service

    “Fabulous staff” “Waitress was very accommodating”

Review highlights

Location

90/100
11 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

86/100
16 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Value

85/100
6 reviews

Best value for money.

“Amazing price” “Food at reasonable prices” “Breakfast that was included”

Comfort

65/100
11 reviews

Beds are decent and generally comfortable.

“Everything was quiet” “Air conditioner didn't work” “Noisy hallways”

Room

60/100
20 reviews

Average rooms with standard beds.

“Excellent loft” “Air conditioner didn't work” “Old smell”

Breakfast

49/100
4 reviews

Bad breakfast.

“No complimentary breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast isn't complimentary”

Ranked top 57% by solo travelers, with a score of 83

Good to know

  • Fantastic service

    “Fabulous staff” “Waitress was very accommodating”

Review highlights

Service

88/100
5 reviews

Fantastic service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Good to know

  • Great shopping

    “Close to shopping” “Close to White Oaks mall”

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Poorly-maintained rooms

    “PILLOW ARE TO SOFT” “Remote never worked”

  • Spacious rooms

    “Large TV” “Room was spacious”

Review highlights

Location

89/100
91 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

88/100
162 reviews

Great, friendly housekeeping. Professional service at the reception and restaurant.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Comfort

62/100
116 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

“Everything was quiet” “Front lobby was very noisy” “Air conditioner didn't work”

Room

58/100
210 reviews

Rooms are standard with average beds and furnishings. Clean, spacious rooms with bad A/C. Dirty bathrooms in out-of-date, poorly-maintained rooms. Bad TV's and kitchenettes.

“Suites are roomy” “A/C was noisy” “Air conditioner didn't work”

Food

56/100
52 reviews

Okay food with decent prices.

“Pancakes were horrible” “Restaurant was affected” “Buffet food was cold”

Breakfast

54/100
40 reviews

Affordable, fairly tasty breakfasts.

“No complimentary breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast that was included”

Amenities

46/100
41 reviews

Unpleasant hotel buildings and entrance area, but new facilities.

“No vending machine on any floor” “Noisy hallways” “Without maintenance”

WiFi

44/100
5 reviews

Bad internet service.

“Wifi basic”

Wellness

31/100
11 reviews

Bad fitness area.

“Fitness room was not available” “Workout facility closed” “Work out facility was also unavailable”

Ranked top 34% by business travelers, with a score of 78

Good to know

  • Poor hotel buildings

    “No vending machine on any floor” “Noisy hallways”

  • Bad amenities

    “No vending machine on any floor” “Noisy hallways”

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

Review highlights

Location

91/100
7 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

89/100
17 reviews

Friendly service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Cleanliness

77/100
11 reviews

Clean rooms.

“Clean premises” “Clean sink and counter” “Indoor pool was clean”

Room

54/100
24 reviews

Rooms are clean and decent overall with okay beds.

“Air conditioner didn't work” “Old smell” “Stains in bathtub”

Breakfast

54/100
5 reviews

Affordable, fairly tasty breakfasts.

“No breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast that was included”

Vibe

49/100
8 reviews

Poor vibe. Hotel is outdated.

“Plain sight” “Noisy hallways” “Old smell”

Amenities

48/100
7 reviews

Poor hotel buildings.

“No vending machine on any floor” “Noisy hallways” “Without maintenance”

Ranked top 51% by families, with a score of 81

Good to know

  • Poor bathroom

    “No soap dish” “No hair dryer”

  • Clean rooms

    “Clean sink and counter” “Beds were clean”

  • Great location

    “Great location for a gas station” “Proximity to restaurants”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

Review highlights

Location

91/100
7 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

89/100
14 reviews

Friendly service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Comfort

60/100
10 reviews

Beds are decent and generally comfortable.

“Suites are roomy” “Everything was quiet” “A/C was noisy”

Food

59/100
6 reviews

Food is all right.

“Pancakes were horrible” “Buffet food was cold” “Food within walking distance”

Room

58/100
18 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“A/C was noisy” “Air conditioner didn't work” “Old smell”

Vibe

56/100
5 reviews

Decent vibe.

“Front doors were open” “Newer building” “Plain sight”

Ranked top 42% by couples, with a score of 85

Good to know

  • Great reception

    “Helped me check out” “Front desk staff were quick”

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

  • Great location

    “Great location for a gas station” “Proximity to restaurants”

  • Fantastic service

    “Fabulous staff” “Waitress was very accommodating”

Review highlights

Location

90/100
9 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Service

86/100
15 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Value

85/100
5 reviews

Best value for money.

“Amazing price” “Food at reasonable prices” “Breakfast that was included”

Comfort

64/100
10 reviews

Beds are decent and generally comfortable.

“Everything was quiet” “A/C was noisy” “Air conditioner didn't work”

Room

59/100
18 reviews

Average rooms with standard beds.

“Excellent loft” “Suites are roomy” “Air conditioner didn't work”

Breakfast

49/100
4 reviews

Bad breakfast.

“No complimentary breakfast” “Complaint was the buffet breakfast in the hotel” “Breakfast isn't complimentary”

Ranked top 70% by solo travelers, with a score of 82

Good to know

  • Fantastic service

    “Fabulous staff” “Waitress was very accommodating”

Review highlights

Service

88/100
5 reviews

Fantastic service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Good to know

  • Friendly service

    “Waitress was very accommodating” “Staff was very courteous”

Review highlights

Service

91/100
12 reviews

Friendly service.

“Fabulous staff” “Waitress was very accommodating” “Night staff were very helpful”

Location

91/100
10 reviews

Great location.

“Great location for a gas station” “Proximity to restaurants” “Close to good shopping”

Cleanliness

83/100
6 reviews

Clean.

“Clean premises” “Clean sink and counter” “Indoor pool was clean”

Room

64/100
8 reviews

Room is all right.

“Suites are roomy” “A/C was noisy” “Air conditioner didn't work”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Hotel & Suites London

4.0 out of 5.Based on 35 guest reviews, Very Good

Property Description

Ideally located near Downtown London and minutes off the 401, the London Hotel & Suites is one of the leading London hotels. Ideal for business and leisure travelers, the London Hotel & Suites is minutes from the London Health Science Centre, the University of Western Ontario, Fanshawe College, the Budweiser Gardens, London International Airport and other popular venues in London. Hotel amenities include complimentary parking, complimentary high-speed internet access, an indoor pool and hot tub, a Fitness Centre, and a Business Centre. Smoke N Bones restaurant and lounge is on site available for breakfast, lunch, dinner and room service. London Hotel & Suites also specializes in hosting special events and small meetings, offering some of the best facilities in the city.

Green Sustainability

3 key green key program

Details / Other Expenses

Check In:3:00pm
Check Out:12:00
Year of Last Renovation:2007
Floors:9
Rooms:143
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:134
Handicap Rooms:
Suites:82
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:3 View Spaces
Meeting Space:550 sq. feet
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:8:00am - 11:00pm
Policies / Expenses
Cancellation:
Individual guestrooms may cancel by 4pm, date of arrival.
Nightly Parking:n/a
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 3.00 Per Stay
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge:15.00%
Avg. Continental Breakfast Cost: 7.00 Per Person
Avg. Plated Breakfast Cost:10.00 Per Person
Avg. Buffet Breakfast Cost:10.00 Per Person
Avg. Plated Lunch Cost:15.00 Per Person
Avg. Buffet Lunch Cost:15.00 Per Person
Avg. Boxed Lunch Cost:10.00 Per Person
Avg. Plated Dinner Cost:20.00 Per Person
Avg. Buffet Dinner Cost:22.00 Per Person
Morning Break Cost: 4.00 Per Person
Afternoon Break Cost: 3.00 Per Person
Banquet Gallon of Coffee:24.00 Per Day
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 0.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$100.00 deposit. $10.00 fee per night for deep cleaning


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Located a 20 minute drive from London International Airport (YXU)

Local Shuttle Info: No shuttles available

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Radisson Hotel & Suites London

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Meeting Rooms and Banquet Rooms at Holiday Inn Hotel & Suites London

Below are the meeting, banquet, conference and event spaces at Holiday Inn Hotel & Suites London.

Feel free to use the Holiday Inn Hotel & Suites London meeting space capacities chart below to help in your event planning. Hotel Planner specializes in London event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
White Oaks Room26 x 21 x 1054630/--2524282428--/--40----
Close This

White Oaks Room

Room Type:
General Meeting Room
Total Size:
546 Sq. Feet
Dimensions:
26 x 21 x 10 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$175.00 CAD
Full Day Rental:
C$175.00 CAD
Evening Rental:
C$175.00 CAD
24 Hr. Hold Rental:
C$175.00 CAD
Executive Boardroom21 x 13 x 10273--/----------12--/--------
Close This

Executive Boardroom

Room Type:
Boardroom
Total Size:
273 Sq. Feet
Dimensions:
21 x 13 x 10 Ft.
Floor Level:
2
Power Outlets:
3
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$125.00 CAD
Full Day Rental:
C$125.00 CAD
Evening Rental:
C$125.00 CAD
24 Hr. Hold Rental:
C$125.00 CAD
Montgomery Boardroom21 x 13 x 10273--/----------12--/--------
Close This

Montgomery Boardroom

Room Type:
Boardroom
Total Size:
273 Sq. Feet
Dimensions:
21 x 13 x 10 Ft.
Floor Level:
2
Power Outlets:
3
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$125.00 CAD
Full Day Rental:
C$125.00 CAD
Evening Rental:
C$125.00 CAD
24 Hr. Hold Rental:
C$125.00 CAD

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