SHERATON MAUI RESORT & SPA

2605 Kaanapali Pkwy., Lahaina, HI 96761 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Resort Spa or Beach Resort in Maui County
20.92636-156.69316
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Very Good
4.0/ 5

Based on 3437 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 32.3%!
  • Gym is available on property
  • 508 rooms in hotel
  • 6 floors in hotel
  • Check-out time: 11:00 AM
  • Groups/Meetings rating of 9.4/10
  • 10 meeting rooms in hotel

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Room Types

Check Rates 1 Bedroom Junior Suite Ocean View 1 King Bed and 1 Murphy Bed
Non-Smoking
Check Rates 1 Bedroom Ocean View Suite 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates 1 Bedroom Ocean View Suite Escape 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates 1 Bedroom Ohana Suite 2 Double Beds and 1 Murphy Bed
Non-Smoking
Check Rates 1 King Bed Deluxe Ocean Front Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet
Non-Smoking
Check Rates 1 King Bed Deluxe Ocean View Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet
Non-Smoking
Check Rates 1 King Bed Ocean Front Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet 42
Non-Smoking
Check Rates 1 King Bed Ocean View Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet 42
Non-Smoking
Check Rates 1 King Bed Partial Ocean View Sweet Sleeper Bed Private Lanai with Tbl Chairs Microwave 42
Non-Smoking
Check Rates 1 King Bed Resort Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet 42 Inch Flat
Non-Smoking
Check Rates 1 King:endless Escape Breakfast : Resort Non Smoking:sweet Sleeper Bed:private
Non-Smoking
Check Rates 1 King:endless Escape Ocean View Non Smoking:sweet Sleeper Bed: Private Lanai with Tbl Chairs:wi Fi
Non-Smoking
Check Rates 1 King:endless Escape Partial Ocean View Non Smoking:sweet Sleeper Bed:private Lanai with Tbl Chairs
Non-Smoking
Check Rates 1 King:endless Escape Rate Junior Suite Non Smoking:separate Livingroom with Sofa:ocean View:private
Non-Smoking
Check Rates 1 King:endless Escape Resort Non Smoking:sweet Sleeper Bed:private Lanai with Tbl Chairs:wi Fi Inter
Non-Smoking
Check Rates 2 Double Beds Deluxe Ocean View Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet
Non-Smoking
Check Rates 2 Double Beds Ocean Front Sweet Sleeper Bed Private Lanai with Tbl Chairs Microwave 42 Inch
Non-Smoking
Check Rates 2 Double Beds Ocean View Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet 42
Non-Smoking
Check Rates 2 Double Beds Resort Sweet Sleeper Bed Private Lanai with Tbl Chairs WiFi Internet 42 Inch Flat
Non-Smoking
Check Rates 2 Doubles:endless Escape Rate Family Suite Non Smoking:ocean View:private Lanai with Tbl Chairs:micr
Non-Smoking
Check Rates 2 Doubles:endless Escape Resort Non Smoking:sweet Sleeper Bed:private Lanai with Tbl Chairs:wi Fi In
Non-Smoking
Check Rates Deluxe Ocean View 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Deluxe Ocean View Escape 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Deluxe Ocean View Room Including Resort Fee (Endless Escape)
Non-Smoking
Check Rates Deluxe Ocean View Room Including Resort Fee (Vip)
Non-Smoking
Check Rates Deluxe Ocean View Sunsational 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Deluxe Oceanfront 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Deluxe Oceanfront Escape 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Deluxe Oceanfront Sunsational 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Deluxe Room Ocean View
Non-Smoking
Check Rates Deluxe Room Ocean View 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Junior Suite
Non-Smoking
Check Rates Ocean View Escape 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Ocean View Room 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Ocean View Room Including Resort Fee (Endless Escape)
Non-Smoking
Check Rates Ocean View Room Including Resort Fee (Vip)
Non-Smoking
Check Rates Ocean View Sunsational 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Oceanfront Escape 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Oceanfront Room 2 Double Bed or 1 King Bed
Non-Smoking
Check Rates Oceanfront Room Including Resort Fee (Endless Escape)
Non-Smoking
Check Rates Oceanfront Room Including Resort Fee (Vip)
Non-Smoking
Check Rates Oceanfront Sunsational 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Partial Ocean View 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Partial Ocean View Escape 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Partial Ocean View Sunsational 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Resort View Escape 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Resort View Room 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Resort View Room Including Resort Fee (Endless Escape)
Non-Smoking
Check Rates Resort View Room Including Resort Fee (Vip)
Non-Smoking
Check Rates Resort View Sunsational 2 Double Beds or 1 King Bed
Non-Smoking
Check Rates Room Ocean View
Non-Smoking
Check Rates Room Partial Ocean View
Non-Smoking
Check Rates Room Resort View
Non-Smoking
Check Rates Suite (Ohana)
Non-Smoking
Check Rates Suite 1 Bedroom Ocean View
Non-Smoking
Check Rates Unknown:endless Escape Rate Ocean Suite Non Smoking:sweet Sleeper Bed: Private Lanai with Tbl Chairs
Non-Smoking

Local Attractions

Beach, Snorkeling, Whale Watching

Summary of Verified Reviews

Summary of 1,867 verified reviews

80
Very Good

Very good beach hotel. Located near shopping areas and the beach. Great hotel grounds and buildings. Nice balcony. Popular among couples.

“Amazing sea life” “A short walk to Whaler's Village for shops and restaurants”

Excellent Beach Hotel Top 2% in city
Excellent Club Hotel Top 8% in city
Best Restaurants & Bars In City
Best Housekeeping In City

Good to know

  • Pleasant hotel grounds

    “Surrounding terrain were phenomenal” “Grounds are imaculate”

  • Great view

    “View from our balcony was breathtaking” “Amazing views of the Ocean”

  • Beach nearby

    “Swimming with sea turtles was very easy and immediately” “Close to great beach”

  • Reception is not nice

    “Checking in was terrible” “Desk help was rude”

Review highlights

Beach

94/100
372 reviews

Lovely, clean beach which is great for sports.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

92/100
551 reviews

Great location. Great excursions, near the beach, restaurants, bars, and shopping. Good car access, but so-so parking. Standard parking prices.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Pool

78/100
259 reviews

Clean pool area.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

72/100
592 reviews

Friendly, professional enough service, good housekeeping, and decent restaurant service. Bad reception staff and management. Good pool/beach service. Recreation staff is ok.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

64/100
573 reviews

Rooms are OK size, but old and neglected with bad furniture. Tidy rooms with great views, balconies and minibars. Mediocre beds and TVs. Bad bathrooms and A/C.

“High speed internet on my phone” “Shower was cracked” “Water pressure was terrible”

Food

62/100
286 reviews

Food and menu is typical, but quite expensive. Excellent seafood, desserts and snacks. Beef dishes & steaks are all right.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Grill is outstanding”

Comfort

60/100
181 reviews

Average sized rooms with typical beds, noise and comfort levels. Bad air conditioning.

“No A/C” “Double beds did not work” “Bed sheets were dirty”

Vibe

58/100
217 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel. Luxurious Hotel. Awesome for a beach holiday. Good resort hotel. Nice for romantic trips.

“Main lobby was breathtaking” “Well manicured garden” “Decor is dated”

Wellness

55/100
40 reviews

Average wellness and fitness area.

“Yoga teacher was excellent” “Secluded hot tub” “Gym is small”

Breakfast

55/100
80 reviews

Breakfast is decent but expensive.

“Fair buffet breakfast” “Liked the breakfast buffet” “Breakfast buffet is pretty good”

WiFi

44/100
39 reviews

Bad internet service.

“No internet connection in my room” “BASIC internet” “That slow wifi”

Value

39/100
285 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Ranked top 41% by couples, with a score of 82

Good to know

  • Good accessibility by car

    “Car rental on site” “Free shuttles”

  • Clean rooms

    “Rooms are spotless” “Room was cleaned daily”

  • Clean hotel facilities

    “Property is immaculate” “Resort immaculately taken care”

  • Great pool

    “Facility and pool is outstanding” “Pool itself was amazing”

Review highlights

Beach

92/100
33 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

91/100
59 reviews

Great location with good access by car. Great shopping and the beach nearby.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Amenities

80/100
39 reviews

Good amenities and hotel building is acceptable.

“Property, it is beautifully maintained” “Surrounding terrain were phenomenal” “Our kids loved the game room”

Pool

77/100
34 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

69/100
44 reviews

Friendly, acceptably professional service.

“Cleaning staff was superb” “Room staff and front desk staff are exceptional” “Exceptional staff”

Room

68/100
63 reviews

Clean, decently-sized rooms with average beds and lovely views. Outdated rooms and bathrooms not up to standard.

“High speed internet on my phone” “Shower was cracked” “Water pressure was terrible”

Food

62/100
26 reviews

Decent food and menu.

“Grill was excellent” “Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food”

Breakfast

56/100
13 reviews

Breakfast is average.

“The breakfast buffet was delicious” “Buffet breakfast was delicious” “Great breakfast”

Vibe

51/100
15 reviews

Decent vibe. Hotel is outdated.

“Well manicured garden” “Decor is dated” “Music was so loud”

Value

40/100
29 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Ranked top 47% by families, with a score of 80

Good to know

  • Expensive restaurant

    “Dining at the resorts is very expensive” “Buffet is a bit excessive”

  • Reception is not nice

    “Checking in was terrible” “Desk help was rude”

  • Beautiful beach

    “Excellent diving base” “Swimming with sea turtles was very easy and immediately”

  • Friendly service

    “Very attentive and efficient staff” “Staff were wonderful very attentive”

Review highlights

Beach

96/100
32 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

94/100
43 reviews

Great location with good parking availability. Great shopping and the beach nearby.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Pool

79/100
14 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

68/100
34 reviews

Staff are kind and fairly professional, but reception was lacking.

“Cleaning staff was superb” “Room staff and front desk staff are exceptional” “Exceptional staff”

Room

63/100
28 reviews

Excellent views from decently sized rooms with okay beds. Poorly-maintained rooms.

“High speed internet on my phone” “Breathtaking Ocean view” “Shower was cracked”

Food

61/100
16 reviews

Pricey restaurant with average food.

“Grill was excellent” “Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food”

Comfort

58/100
14 reviews

Mediocre comfort, room sizes and beds. Very quiet.

“No A/C” “Double beds did not work” “Bed sheets were dirty”

Breakfast

57/100
10 reviews

Breakfast is average.

“The breakfast buffet is quite expensive” “Fair buffet breakfast” “Great breakfast buffet”

Vibe

57/100
15 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Decor is dated” “Outdated amenities” “Hotel room was old and dingy”

Value

37/100
25 reviews

Poor value for money. Expensive restaurant.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Good to know

  • Poor value for money

    “Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food”

  • Fantastic service

    “Check in process was flawless” “Cleaning staff was superb”

  • Great location

    “Location was amazing” “Grounds and location were exceptional”

Review highlights

Location

93/100
2 reviews

Great location.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Service

72/100
5 reviews

Fantastic service.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

68/100
5 reviews

Room is all right.

“High speed internet on my phone” “Shower was cracked” “Hotel room was old and dingy”

Value

39/100
3 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Review highlights

Beach

95/100
6 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

86/100
5 reviews

Great location.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Service

66/100
4 reviews

Service is adequate.

“Cleaning staff was superb” “Room staff and front desk staff are exceptional” “Checking in was terrible”

Room

62/100
7 reviews

Room is all right.

“High speed internet on my phone” “Breathtaking Ocean view” “Shower was cracked”

Food

60/100
5 reviews

Food is all right.

“Prices at the onsite restaurants were ridiculously high” “Grill is outstanding” “Very average dinners”

Vibe

54/100
4 reviews

Decent vibe.

“Decor is dated” “Outdated amenities” “Shabby carpets in the hallways”

Value

38/100
4 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Good to know

  • Pleasant hotel grounds

    “Surrounding terrain were phenomenal” “Grounds are imaculate”

  • Spacious rooms

    “Hotel room was lovely and spacious” “Clean, large, and updated rooms”

  • Beach nearby

    “Swimming with sea turtles was very easy and immediately” “Close to great beach”

  • Friendly service

    “Very attentive and efficient staff” “Staff were wonderful very attentive”

Review highlights

Beach

93/100
13 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

93/100
17 reviews

Excellent location close to the beach.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Amenities

81/100
22 reviews

Good amenities and hotel building is acceptable.

“Property, it is beautifully maintained” “Surrounding terrain were phenomenal” “Our kids loved the game room”

Pool

75/100
13 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

67/100
11 reviews

Service is average, but very friendly.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

65/100
15 reviews

Big, decent rooms.

“High speed internet on my phone” “Gorgeous ocean views” “Hotel room was old and dingy”

Food

61/100
5 reviews

Food is all right.

“Prices at the onsite restaurants were ridiculously high” “Grill is outstanding” “Very average dinners”

Breakfast

55/100
8 reviews

Breakfast is average.

“The breakfast buffet was delicious” “Buffet breakfast was delicious” “Breakfast "buffet" is expensive”

Vibe

52/100
5 reviews

Decent vibe.

“Decor is dated” “Music was so loud” “Shabby carpets in the hallways”

Value

41/100
12 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Ranked top 24% by couples, with a score of 82

Good to know

  • Great pool

    “Facility and pool is outstanding” “Pool itself was amazing”

  • Beautiful beach

    “Excellent diving base” “Swimming with sea turtles was very easy and immediately”

  • Great location

    “Location was amazing” “Grounds and location were exceptional”

  • Poor value for money

    “Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food”

Review highlights

Location

94/100
11 reviews

Excellent location close to the beach.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Beach

92/100
9 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Amenities

81/100
17 reviews

Great amenities.

“Property, it is beautifully maintained” “Surrounding terrain were phenomenal” “Our kids loved the game room”

Pool

76/100
10 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

66/100
7 reviews

Service is adequate.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

65/100
13 reviews

Average sized rooms.

“High speed internet on my phone” “Shower was cracked” “Water pressure was terrible”

Breakfast

54/100
5 reviews

Breakfast is average.

“Buffet breakfast was amazing” “Liked the breakfast buffet” “No breakfast”

Value

43/100
7 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Review highlights

Good to know

  • Beach nearby

    “Swimming with sea turtles was very easy and immediately” “Close to great beach”

Review highlights

Beach

95/100
11 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

92/100
8 reviews

Excellent location close to the beach.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Room

70/100
6 reviews

Room is all right.

“High speed internet on my phone” “Breathtaking Ocean view” “Gorgeous ocean views”

Food

60/100
8 reviews

Food is all right.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Restaurant food was mediocre & very over-priced”

Comfort

59/100
4 reviews

Comfortable.

“No fan” “Double beds did not work” “Bed sheets were dirty”

Good to know

  • Pleasant hotel grounds

    “Surrounding terrain were phenomenal” “Grounds are imaculate”

  • Great view

    “View from our balcony was breathtaking” “Amazing views of the Ocean”

  • Beach nearby

    “Swimming with sea turtles was very easy and immediately” “Close to great beach”

  • Friendly service

    “Very attentive and efficient staff” “Staff were wonderful very attentive”

Review highlights

Beach

95/100
332 reviews

Lovely, clean beach which is great for sports.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

92/100
506 reviews

Great location. Great excursions, near the beach, restaurants, bars, and shopping. Good car access, but so-so parking. Standard parking prices.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Pool

79/100
234 reviews

Clean pool area.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

73/100
565 reviews

Friendly staff, especially pool/beach service and housekeeping. Service efficiency and reception are OK, but management are lacking. Bad restaurant service. Recreation staff is ok.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

64/100
539 reviews

Rooms are OK size, but old and neglected with bad furniture. Tidy rooms with great views, balconies and minibars. Mediocre beds and TVs. Bad bathrooms and A/C.

“High speed internet on my phone” “Breathtaking Ocean view” “Shower was cracked”

Food

62/100
259 reviews

Food and menu is typical, but quite expensive. Excellent seafood, desserts and snacks. Beef dishes & steaks are all right.

“Grill was excellent” “Prices at the onsite restaurants were ridiculously high” “Very average dinners”

Vibe

59/100
200 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Entrance area is ok. Stylish Hotel.

“Well manicured garden” “Decor is dated” “Outdated amenities”

Breakfast

57/100
67 reviews

Breakfast is decent but expensive.

“The breakfast buffet was delicious” “Free buffet breakfast” “Enjoyed breakfast”

Comfort

57/100
164 reviews

Average sized rooms with typical beds, noise and comfort levels. Bad air conditioning.

“No A/C” “Double beds did not work” “Sleeping room was on the small side”

Wellness

52/100
37 reviews

Fitness area is bad but wellness area/options are acceptable.

“Yoga teacher was excellent” “Secluded hot tub” “Spa was pricey, but wonderful”

WiFi

45/100
35 reviews

Bad internet service.

“No internet connection in my room” “BASIC internet” “That slow wifi”

Value

40/100
261 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Ranked top 46% by couples, with a score of 82

Good to know

  • Good accessibility by car

    “Car rental on site” “Free shuttles”

  • Clean rooms

    “Rooms are spotless” “Room was cleaned daily”

  • Great pool

    “Facility and pool is outstanding” “Pool itself was amazing”

  • Great shopping

    “Also good to go shopping and lunch” “Excellent hotel shuttle to shopping malls”

Review highlights

Beach

93/100
19 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

92/100
45 reviews

Great location with good access by car. Great shopping and the beach nearby.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Pool

77/100
20 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

72/100
33 reviews

Friendly service.

“Check in process was flawless” “Cleaning staff was superb” “Room staff and front desk staff are exceptional”

Room

68/100
43 reviews

Clean, decently-sized rooms with average beds and lovely views.

“High speed internet on my phone” “Breathtaking Ocean view” “Hotel room was old and dingy”

Food

63/100
16 reviews

Food is all right.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Restaurant food was mediocre & very over-priced”

Comfort

60/100
17 reviews

Mediocre comfort, room sizes and beds.

“No A/C” “Double beds did not work” “Bed sheets were dirty”

Breakfast

57/100
6 reviews

Breakfast is average.

“The breakfast buffet was delicious” “Buffet breakfast was delicious” “Breakfast buffet not great and worth”

Vibe

54/100
7 reviews

Decent vibe. Hotel is outdated.

“Breathtaking lobby” “Decor is dated” “Music was so loud”

Value

38/100
20 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Ranked top 25% by families, with a score of 83

Good to know

  • Beautiful beach

    “Excellent diving base” “Swimming with sea turtles was very easy and immediately”

  • Friendly service

    “Very attentive and efficient staff” “Staff were wonderful very attentive”

  • Fantastic service

    “Check in process was flawless” “Cleaning staff was superb”

  • Nice building

    “Property, it is beautifully maintained” “Our kids loved the game room”

Review highlights

Beach

96/100
27 reviews

Beautiful beach.

“Excellent diving base” “Swimming with sea turtles was very easy and immediately” “Amazing sea life”

Location

94/100
33 reviews

Great location. Great shopping and the beach nearby.

“Location was amazing” “Grounds and location were exceptional” “Beautiful pool and location”

Pool

79/100
11 reviews

Great pool.

“Facility and pool is outstanding” “Pool itself was amazing” “Enjoyed massages by the pool”

Service

69/100
28 reviews

Staff are kind and fairly professional, but reception was lacking.

“Cleaning staff was superb” “Room staff and front desk staff are exceptional” “Checking in was terrible”

Food

63/100
12 reviews

Food is all right.

“Grill was excellent” “Prices at the onsite restaurants were ridiculously high” “Restaurant food was mediocre & very over-priced”

Room

62/100
25 reviews

Decent beds and rooms, great views. Poorly-maintained rooms.

“High speed internet on my phone” “Breathtaking Ocean view” “Hotel room was old and dingy”

Breakfast

57/100
7 reviews

Breakfast is average.

“The breakfast buffet was delicious” “Fair buffet breakfast” “Breakfast "buffet" is expensive”

Comfort

57/100
11 reviews

Beds are decent and generally comfortable.

“No fan” “Double beds did not work” “Sleeping room was on the small side”

Vibe

57/100
14 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Atmosphere all exceeded my expectations” “Breathtaking lobby” “Decor is dated”

Value

40/100
19 reviews

Poor value for money.

“Prices at the onsite restaurants were ridiculously high” “Overpriced poolside food” “Trip is a waste of money”

Review Semantics by TrustYou

Customer Reviews of Sheraton Maui Resort & Spa

4.0 out of 5. Based on 3437 guest reviews , Very Good

Property Description

Totally rebuilt, the beautiful Sheraton Maui Resort & Spa reopened in 1997 at the ancient Hawaiian promontory, Pu’u Keka’a, or Black Rock as everyone knows it, on the widest expanse of famous Ka'anapali Beach. Set on 23 beachfront acres on tropically landscaped grounds, contemporary Hawaiian furnished rooms, lanais with breathtaking Pacific views, meandering lagoon-like pool, outstanding snorkeling, nightly torch-lighting and cliff-diving ceremony followed by hula dancing make the experience at Sheraton Maui Resort uniquely Hawaiian.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2008
Floors: 6
Rooms: 508
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 508
Handicap Rooms:
Suites: 44
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 10 View Spaces
Meeting Space: 6560 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 10am - 10pm
Policies / Expenses
Cancellation:
One Night's Deposit/ 72 Hours Cancellation -- F.I.T. Policy Only
Nightly Parking: 25
Typical Group Deposit: $5,000
Total Taxes: 12.41%
Total Misc Fees: $25.00 USD
(mandatory resort fees/taxes)
State Tax: 4.16%
Occupancy Tax: 9.25%
Resort/Hotel Fee: 25.00 Per Night
Porterage Fee: 7.00 Per Item
Additional Person Fee: 80.00 Per Person
Meeting Wireless Internet Fee: 250.00 Per Day
Meeting Wired Internet Fee: 300.00 Per Day
Food and Beverage Service Charge: 19.00%
Audio Visual Service Charge: 20.00%
Banquet Bartender Fees: 225.00 Per Hour
Chef Attendant Fees: 250.00 Per Night
Avg. Continental Breakfast Cost: 22.00 Per Person
Avg. Plated Breakfast Cost: 27.00 Per Person
Avg. Buffet Breakfast Cost: 35.00 Per Person
Avg. Plated Lunch Cost: 30.00 Per Person
Avg. Buffet Lunch Cost: 37.00 Per Person
Avg. Boxed Lunch Cost: 24.00 Per Person
Avg. Plated Dinner Cost: 67.00 Per Person
Avg. Buffet Dinner Cost: 86.00 Per Person
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 15.00 Per Person
Banquet Gallon of Coffee: 57.00 Per Person
Banquet Soda: 4.00 Per Person
Banquet Bottled Water: 3.00 Per Person
Banquet Hosted Bar: 15.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 51.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Golf course on hotel grounds
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • Valet Parking
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Kahului Airport -- 28 miles Kapalua Airport (interisland only) 3 miles

Local Shuttle Info: Shuttle service to Whalers Village and to Historic Lahaina Town

Airport Shuttle? Sorry, no airport shuttle available.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Sheraton Keauhou Bay Resort & Spa, Sheraton Maui Resort

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Meeting Rooms and Banquet Rooms at Sheraton Maui Resort & Spa

Below are the meeting, banquet, conference and event spaces at Sheraton Maui Resort & Spa.

Feel free to use the Sheraton Maui Resort & Spa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lahaina event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Maui Ballroom 93 x 71 x 21 6658 --/500 -- 325 160 190 160 34/31 650 600 666
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Maui Ballroom

Our Maui Ballroom was built new in 1997, with a beautiful Polynesian feel to it. We offer excellent acoustics with our 21' ceilings, and recently installed brand new custom designed carpet in December 2008. It has an open-air Pre-Function Courtyard that can add an additional 4,500 sq. ft. It's the most beautiful Ballroom on the island!
Room Type:
Ballroom
Total Size:
6658 Sq. Feet
Dimensions:
93 x 71 x 21 Ft.
Floor Level:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$10000.00 USD
Maui Ballroom Meeting Space Thumbnail 1
Maui Ballroom Meeting Space Thumbnail 2
Photo of Maui Ballroom
Ocean Lawn 110 x 110 x 0 12000 --/650 -- -- -- -- -- --/-- -- 700 --
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Ocean Lawn

Our Ocean Lawn is an Ocean Front location, located right on the beach side. Offering beautiful sunset views, views of our nightly Cliff Dive, and also the island's best luau. It can be set as a private location for 20 - 650 people.
Room Type:
Outdoor Miscellaneous
Total Size:
12000 Sq. Feet
Dimensions:
110 x 110 x 0 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Computer Rentals
  • Sound System
Full Day Rental:
$15000.00 USD
Ocean Lawn Meeting Space Thumbnail 1
Ocean Lawn Meeting Space Thumbnail 2
Ocean Lawn Meeting Space Thumbnail 3
Photo of Ocean Lawn
Kapalua and Napili Ballroom 65 x 54 x 11 1581 --/180 92 66 38 45 38 --/-- 350 320 --
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Kapalua and Napili Ballroom

Room Type:
Ballroom
Total Size:
1581 Sq. Feet
Dimensions:
65 x 54 x 11 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
0
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$5000.00 USD
Photo of Kapalua and Napili Ballroom
Moana Lounge 30 x 60 x 0 1800 --/-- -- -- -- -- -- --/-- -- 70 --
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Moana Lounge

The Moana Lounge is our most requested location for wedding ceremonies. It is perched on the bluffs above Black Rock. The sunsets here are unrivaled by any other location on Ka’anapali Beach. Towering 50 yards above the water, the completely unobstructed views allow an exciting array of colors to explode over the entire evening sky. During whale season your guests can anticipate an amazing viewpoint to witness the sprays and breaching of passing humpback whales. Privacy at Moana is paramount. All guest rooms in the area are angled away from the central lounge to minimize onlookers. The isolated location creates an atmosphere of tranquility as you enjoy the natural wonder of the island The indoor lounge has relaxing tropical print easy chairs and couches to provide your guests with an inviting, air conditioned, and protected area from the Hawaiian sun. It makes the space ideal for any member of your group that is not used to the sunshine and heat of the midday. The outdoor space with both the tile patio and grass is ideal for wedding ceremonies, and cocktail receptions. Having the two spaces in one location allows for greater diversity in your event and the comfort of your guests.
Room Type:
Outdoor Miscellaneous
Total Size:
1800 Sq. Feet
Dimensions:
30 x 60 x 0 Ft.
Floor Level:
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Full Day Rental:
$1800.00 USD
Moana Lounge Meeting Space Thumbnail 1
Moana Lounge Meeting Space Thumbnail 2
Photo of Moana Lounge
Anuenue Lawn 75 x 100 x 0 7500 --/250 -- -- -- -- -- --/-- -- 400 --
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Anuenue Lawn

Room Type:
Outdoor Miscellaneous
Total Size:
7500 Sq. Feet
Dimensions:
75 x 100 x 0 Ft.
Floor Level:
Ground Level
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$7500.00 USD
Photo of Anuenue Lawn
Makena Boardroom 21 x 27 x 10 567 --/-- -- -- -- -- 15 --/-- -- -- --
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Makena Boardroom

Room Type:
Boardroom
Total Size:
567 Sq. Feet
Dimensions:
21 x 27 x 10 Ft.
Floor Level:
3
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$1000.00 USD
Photo of Makena Boardroom
Coral Reef Room 45 x 45 x 11 2025 --/-- -- -- -- -- -- --/-- -- 90 --
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Coral Reef Room

Room Type:
Restaurant / Lounge
Total Size:
2025 Sq. Feet
Dimensions:
45 x 45 x 11 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
12
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$5500.00 USD
Photo of Coral Reef Room

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