Best Western Hospitality Hotel & Suites

5500 28th St. Se, Grand Rapids, MI 49512 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
42.912940-85.532300
+1-800-219-2797
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Average
3.5/5

Based on 447 guest reviews

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  • We have an indoor pool
  • Complimentary breakfast is offered
  • Shuttle from airport available
  • The Avg. Group Discount is 5.0%!
  • Gym / Fitness Center Available
  • Hotel has 120 rooms
  • Group score of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates1 King Bed Full Breakfast Non-Smoking Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Iron and Ironing
Non-Smoking
Check Rates1 King Bed High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Full Breakfast
Non-Smoking
Check Rates1 King Bed High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Full Breakfast Free
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 Queen Bed Accessible
Non-Smoking
Check Rates1 Queen Bed Accessible Bathtub
Non-Smoking
Check Rates1 Queen Bed Accessible with Bathtub
Non-Smoking
Check Rates2 Queen Bed Accessible Room Roll in Shower
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Non-Smoking Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Iron and Ironin
Non-Smoking
Check Rates2 Queen Beds High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Full Breakfast
Non-Smoking
Check Rates2 Queen Beds High Speed Internet, Microwave, Refrigerator, Coffee Maker Iron Hair Full Breakfast Fre
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check RatesAccessible 1 Queen Accessible Comast Bathtb Full Breakfast Free Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Full Breakfast Accessible Communication Assistance
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Comast Rollsh Full Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Communication Assistance Bathtub Full Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Communication Assistance Roll in Shower Full Breakfast
Non-Smoking
Check RatesCommunication Assistance Room Queen Bed Mobility Accessible
Non-Smoking
Check RatesKing Suite Kitchen
Non-Smoking
Check RatesKing Suite Sofa Bed
Non-Smoking
Check RatesKing Suite with Kitchenette
Non-Smoking
Check RatesQueen Room Disability Accessible
Non-Smoking
Check RatesQueen Room with Roll in Shower
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Suite King Bed
Non-Smoking
Check RatesStandard Suite King Bed with Sofa
Non-Smoking
Check RatesSuite 1 King Bed 2 Bathrooms Sofa Bed Microwave and Refrigerator High Speed Internet Accessible Full
Non-Smoking
Check RatesSuite 1 King Bed 2bathrms Sofa Bed Microfridge High Speed Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed 2bathrms Sofa Bed Microfridge High Speed Full Breakfast Free Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Free WiFi Kitchenette
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Free WiFi Sofa Bed Sofabed Microwave, Refrigerator 2 Bathrooms
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette High Speed Internet Accessible Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette High Speed Internet Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette High Speed Internet Full Breakfast Free Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator, Microwave
Non-Smoking

Local Attractions

The Devos Place, Van Andel Arena, The Delta Plex, MVP Fieldhouse, Frederick Meijer Gardens, Patterson Ice Center, Kentwood Ice Arena, AMF Eastbrook Lanes, The Grand Rapids Children's Museum, The GRAM, Woodland Mall, Centerpointe Mall, John Ball Park Zoo, Gerald R Ford Presidential Museum, West Michigan Lake Shore, Rivertown Crossings Mall and Noto's Old World Italian.

Verified Reviews of Best Western Hospitality Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
"Very comfortable, quite, clean. Excellent"
Overall Score3.0/ 5
Very clean and friendly I will use them again in the future.
(Individual traveler, booked 1 room), from US flag
19-Jun-2023 Verified Review, stayed from Sat Jun 17 to Mon Jun 19 2023 at a $106.92 average nightly rate.
"Pleasant staff, comfy bed."
Overall Score3.0/ 5
Staff was great. Room was okay, the bed was comfortable. I would probably give it another try.
(Individual traveler, booked 1 room), from CA flag
10-May-2023 Verified Review, stayed from Fri May 05 to Sat May 06 2023 at a C$95.99 average nightly rate.
3.5 out of 5. Based on 447 guest reviews

Property Description

Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning. a sparkling indoor heated swimming pool: largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away. Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure. Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2015
Floors: 2
Rooms: 120
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 120
Handicap Rooms: 6
Suites: 28
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 2 View Spaces
Meeting Space: 1704 sq. feet
Banquet Space: Holds 75 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
FEMA Approved: Yes
Pool Info:
The large indoor heated pool. 6am-11pm with adult swim until midnight.
Policies / Expenses
Cancellation:
Must cancel by 6 pm day of arrival. Groups will be specified in contract.
Nightly Parking: 0.00
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 9.00%
Cleaning Fee: 200.00 Per Stay
Banquet Gallon of Coffee: 30.00 Per Item

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Refrigerator
  • Restaurant
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone - Free local calls

Airport & Shuttle Information

3 miles from Gerald R Ford International Airport. Complimentary shuttle available from 4 am - Midnight.

Local Shuttle Info: Free shuttle service to and from airport 4 am - 11:59 pm.

Breakfast Information

Complimentary Breakfast. Monday - Friday 6:30am-9:30am, Saturday & Sunday 7am - 10am. Eggs, sausage and/or bacon, biscuits and gravy, toast, cereal, pastries, yogurt, muffins, fresh fruit and oatmeal. Juice, milk and coffee.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Our high speed wireless internet access is free to all of our guests, and available through out entire building.

Cleaning Policies

Housekeeping service available per request.

About Best Western Hotels

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Hotels highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Anna's House - A popular breakfast spot offering a variety of creative dishes and a cozy atmosphere. Located 1.8 miles from the hotel.
  • Lunch: Electric Cheetah - A funky eatery serving up unique sandwiches, salads, and comfort food classics. Located 3.2 miles from the hotel.
  • Dinner: The Chop House - A fine dining steakhouse known for its elegant atmosphere and delicious cuts of meat. Located 2.5 miles from the hotel.
  • Activity: Frederik Meijer Gardens & Sculpture Park - Explore beautiful gardens, stunning sculptures, and engaging exhibitions. Located 4.7 miles from the hotel.
  • Day 2

  • Breakfast: Wolfgang's Restaurant - A family-owned diner serving hearty breakfast favorites in a cozy setting. Located 1.5 miles from the hotel.
  • Lunch: Maru Sushi & Grill - Enjoy fresh sushi rolls and Japanese cuisine in a modern and vibrant atmosphere. Located 3.8 miles from the hotel.
  • Dinner: San Chez Bistro - A tapas-style restaurant offering a diverse menu of Spanish-inspired dishes. Located 2.3 miles from the hotel.
  • Activity: Grand Rapids Art Museum - Discover a diverse collection of artwork from various periods and cultures. Located 1.9 miles from the hotel.
  • Day 3

  • Breakfast: Real Food Cafe - A cozy breakfast spot known for its homemade dishes and friendly service. Located 1.2 miles from the hotel.
  • Lunch: Founders Brewing Co. - Enjoy a tasty lunch and sample a variety of craft beers at this renowned brewery. Located 3.5 miles from the hotel.
  • Dinner: The Mitten Brewing Co. - A popular brewery and pizzeria offering craft beers and delicious wood-fired pizzas. Located 2.7 miles from the hotel.
  • Activity: John Ball Zoo - Visit this family-friendly zoo and get up close with a wide range of animals. Located 4.3 miles from the hotel.

Previously known as:
Best Western

Seasonality and Projections at Best Western Hospitality Hotel & Suites

Rate fluctuations of Best Western Hospitality Hotel & Suites

The graph above is fluctuations of room rates for both group prices and the lowest online individual prices we could find at the time the group/meeting bid was submitted. The lowest group discount displayed is 25.6% in the month of March 2022 and the highest average individual rate is $133 in the month of May 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Hospitality Hotel & Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Hospitality Hotel & Suites

Below are the meeting, banquet, conference and event spaces at Best Western Hospitality Hotel & Suites.

Feel free to use the Best Western Hospitality Hotel & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Grand Rapids event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand River Room 36 x 24 x 8 864--/--------------/--------
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Grand River Room

The Grand River Room can accommodate a meeting up to 75 people.
Room Type:
General Meeting Room
Total Size:
864 Sq. Mi
Dimensions:
36 x 24 x 8 Ft.
Floor Level:
1
Power Outlets:
4
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
$300.00 USD
The Grand River is 828 Sq feet, the Dimensions are 23'x36' and the Ceiling Height is 8'8" it can be set up Classroom style seats 50, Banquet style seats 75.The Thornapple is 528 Sq Feet, the Dimensions are 24'x22' and the Ceiling Height is 8'3". It can also be set as Classroom Style seats 33, Banquet style seats 35. The set up of the rooms can be modified to meet your needs. The Boardroom has a conference Table that seats 14. All 3 rooms are equipped with a white board.
Thorn Apple Meeting Room 24 x 23 x 7 552--/--------------/--------
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Thorn Apple Meeting Room

Our Thornapple Room can accommodate up to 44 people theater style.
Room Type:
General Meeting Room
Total Size:
552 Sq. Mi
Dimensions:
24 x 23 x 7 Ft.
Floor Level:
2 Below Ground
Power Outlets:
2
Windows:
1
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
$200.00 USD
The Grand River is 828 Sq feet, the Dimensions are 23'x36' and the Ceiling Height is 8'8" it can be set up Classroom style seats 50, Banquet style seats 75.The Thornapple is 528 Sq Feet, the Dimensions are 24'x22' and the Ceiling Height is 8'3". It can also be set as Classroom Style seats 33, Banquet style seats 35. The set up of the rooms can be modified to meet your needs. The Boardroom has a conference Table that seats 14. All 3 rooms are equipped with a white board.

FAQs about Best Western Hospitality Hotel & Suites

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Hospitality Hotel & Suites have?

There are 120 sleeping rooms in the hotel.

Is there any meeting space at Best Western Hospitality Hotel & Suites?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at Best Western Hospitality Hotel & Suites?

Complimentary Breakfast. Monday - Friday 6:30am-9:30am, Saturday & Sunday 7am - 10am. Eggs, sausage and/or bacon, biscuits and gravy, toast, cereal, pastries, yogurt, muffins, fresh fruit and oatmeal. Juice, milk and coffee.

How much does internet cost?

Our high speed wireless internet access is free to all of our guests, and available through out entire building.

Can I get a AAA rate at Best Western Hospitality Hotel & Suites?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker

Can I get a Senior or AARP rate at Best Western Hospitality Hotel & Suites?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigera

Is there a gym at Best Western Hospitality Hotel & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western Hospitality Hotel & Suites?

Yes, there is a pool on-site at the property. The large indoor heated pool. 6am-11pm with adult swim until midnight..

Can I get a group rate at Best Western Hospitality Hotel & Suites?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 5.0%.

Testimonials:

Testimonials icon
"Thank you for your follow up. Everything worked out just great. All enjoyed the Microtel and they were very accomodating and pleasant to work with. Your service was excellent and made the entire process for guests very easy. It eliminated the need for the guests to have to find or choose a property on their own. Location and price was set for them all they had to do was register!!! Thank you again and I informed all guests of your site and highly recommend for any future gatherings." G.B. - Danbury, CT

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