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Very Good
4.0/5
Based on 3097 guest reviews
- We have an outdoor pool
- The Avg. Group Discount is 16.1%!
- Gym is available on property
- 851 rooms in property
- 6 floors in hotel
- 851 suites in hotel
- Check-in: 4:00 pm
- Group friendly rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 Bedroom 1bth Deluxe 2doubles Villa 2 Double Beds 1 Queen Slpr Priv Bath Kitchen Liv Room Din Room
Non-Smoking
Check Rates1 Bedroom 1bth Deluxe King Villa 1 King 1 Queen Slpr Priv Bath Kitch Firplc Liv Room Din Room Jettub
Non-Smoking
Check Rates1 Bedroom 1bth Villa 1 King 1 Queen Slpr Full Kitchen Priv Bath Shower Only Living Area Dining Table
Non-Smoking
Check Rates2 Bedroom 2bth Villa 1 King 1 Queen 2 Double Beds Slprs Kitchen Liv Room Din Room Firplc Priv Bath J
Non-Smoking
Check RatesGovernment Discount Studio Villa 1 Queen 1full Slpr Priv Bath Kitchette Refrigerator Micro 2brnr Top
Non-Smoking
Check RatesStudio Villa 1 Queen 1full Slpr Priv Bath Kitchette Refrigerator Micro 2brnr Top Desk 312sqft
Non-Smoking
Local Attractions
Wild Bear Falls Indoor Water Park on Property. 60, 000 square feet of year-round fun features lazy river, water slides, tipping bucket and state of the art retractable roof.
Map Location of Westgate Smoky Mountain Resort & Spa
Verified Reviews of Westgate Smoky Mountain Resort & Water Park
Below are the verified reviews from guests that we have booked recently: "Amazing Place to Stay!"
Overall Score5.0/ 5
I was pleasantly surprised and so thankful for a nice, clean place to lay my head. This location is amazing! If you have kids they will love it here! My family WILL be back!
Jasmine T. (Individual traveler, booked 1 room), from 
01-Apr-2023 Verified Review, stayed from Fri Mar 31 to Sun Apr 02 2023 at a $142.99 average nightly rate. 
Property Description
A mountain retreat, Westgate Smoky Mountain Resort & Spa lies in the heart of the beautiful Great Smoky Mountains on 70 acres adjacent to Great Smoky Mountains National Park, the most-visited national park in the United States and the largest national park East of the Rockies. Westgate Smoky Mountain Resort is the perfect spot from which to enjoy the amazing scenery, outdoor recreational activities such as hiking and whitewater rafting, eclectic attractions such as Dollywood theme park and Ripley's Aquarium of the Smokies, shopping outlets and family-friendly restaurants. The abundance of onsite amenities at Westgate Smoky Mountain Resort includes the mountain-themed Wild Bear Falls indoor water park, which features a state-of-the-art retractable roof and 60,000 square feet of fun for the entire family such as waterslides, 900-foot lazy river, zero-entry pool, hot tubs, toddler play area and interactive tree house play structure, as well as the Roaring Fork Snack Bar, retail shop and Bear Foot Game Room. Westgate Smoky Mountain Resort also features three outdoor pools, three hot tubs, fitness center, spa, playground, barbecue grills, Smoky Mountains Ice Cream Shop, attraction tickets desk, DVD rentals, business center, 24-hour Smoky Mountain Marketplace, ATM, activities program, and 24-hour front desk and security. In addition, trolley service is available to downtown Gatlinburg and Pigeon Forge. On site restaurant, Southern Comfort, which serves breakfast and dinner daily (seasonal). Room service is available nightly between 6 PM and 10 PM. The adjacent Mason Jar Lounge serves appetizers and snacks along with full bar service and flat-screen TVs broadcasting major sporting events. Relax and unwind at the Serenity Spa by Westgate and indulge in a mountain hot stone massage, manicure, body wrap, pedicure or facial. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments. Most of the spacious villas at Westgate Smoky Mountain Resort – ranging from cozy studios to five-bedroom villas – offer a scenic riverside or mountain view, as well as a fully equipped kitchen, fireplace, jetted tub, washer/dryer, and private balcony or patio. Westgate Smoky Mountain Resort is pet friendly (fee and deposit apply).
Details / Other Expenses
| Check In: | 4:00 pm |
| Check Out: | 10:00 am |
| Year of Last Renovation: | 2023 |
| Floors: | 6 |
| Rooms: | 851 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 851 |
| Handicap Rooms: | |
| Suites: | 851 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5:00 pm until 11:00 pm |
| Pool Info: We feature three outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feature Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth toddler play area. Also within Wild Bear Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chicken and many other tasty selections. | |
Policies / Expenses
| Cancellation: individual cancellation 72 hours | |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Rooms Wireless Internet Fee: | 9.99 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Camping or barbeque facilities
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Grocery service
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV room
- Video Games in Room
- Voicemail
Airport & Shuttle Information
Knoxville is the nearest airport. 48 miles
Local Shuttle Info: The City of Gatlinburg and Pigeon Forge does offer a trolley service which picks up on property
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.The pet must weigh under 60 pounds. Cats and Dogs only. Only 2 pets allowed per unit. There is a $180.00 non refundable cleaning fee plus a $100.00 refundable damage deposit.
Parking Info
Included in Nightly Resort Fee
About Westgate Resorts
- At Westgate Resorts, you enjoy more than just a hotel room. You’ll vacation in style at 5-star resorts featuring spacious and luxurious villas
The Westgate Resorts highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Crockett's Breakfast Camp - Start your day with a hearty breakfast at this rustic-themed restaurant located 0.8 miles from the hotel.
- Lunch: The Park Grill - Have a tasty lunch at this restaurant known for its American cuisine, located 1.5 miles from the hotel.
- Dinner: The Peddler Steakhouse - Enjoy a delicious steak dinner at this popular restaurant located 1.2 miles from the hotel.
- Activity: Great Smoky Mountains National Park - Spend the day exploring the beautiful trails and scenic views of this national park, located 3.7 miles from the hotel.
- Breakfast: Log Cabin Pancake House - Enjoy a delicious breakfast at this cozy pancake house located 0.9 miles from the hotel.
- Lunch: The Old Mill Restaurant - Try the Southern comfort food for lunch at this historic restaurant located 2.3 miles from the hotel.
- Dinner: The Alamo Steakhouse - Indulge in a mouthwatering steak dinner at this popular restaurant located 1.1 miles from the hotel.
- Activity: Ober Gatlinburg - Have a fun-filled day skiing, snowboarding, or ice skating at this mountain resort located 3.5 miles from the hotel.
- Breakfast: Pancake Pantry - Start your day with a stack of delicious pancakes at this iconic pancake house located 0.7 miles from the hotel.
- Lunch: Bennett's Pit Bar-B-Que - Enjoy some mouthwatering BBQ for lunch at this popular restaurant located 1.3 miles from the hotel.
- Dinner: The Cherokee Grill - Savor a delectable dinner at this upscale restaurant known for its grilled dishes, located 1.4 miles from the hotel.
- Activity: Gatlinburg SkyLift Park - Take a scenic ride on the SkyLift and enjoy panoramic views of the Smoky Mountains, located 0.9 miles from the hotel.
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Previously known as:
Westgate Smoky Mountain Resort
Seasonality of Hotel Rates at Westgate Smoky Mountain Resort & Spa
The chart above shows seasonality of prices for both group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The lowest group/meeting discount shown is 21.4% in November 2024 and the highest average individual rate is $366 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Westgate Smoky Mountain Resort & Spa in a month when rates are lower.
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FAQs about Westgate Smoky Mountain Resort & Water Park
What time is check in?
Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 10:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Westgate Smoky Mountain Resort & Water Park have?
There are 851 rooms in the property.
Is there any meeting space at Westgate Smoky Mountain Resort & Water Park?
Yes, they have 1 meeting room that can support various table layouts.
What parking is available at Westgate Smoky Mountain Resort & Water Park?
Included in Nightly Resort Fee
Can I get a AAA rate at Westgate Smoky Mountain Resort & Water Park?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Westgate Smoky Mountain Resort & Water Park?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Westgate Smoky Mountain Resort & Water Park?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Westgate Smoky Mountain Resort & Water Park?
Yes, there is a pool on-site at the property. We feature three outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feature Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth toddler play area. Also within Wild Bear Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chicken and many other tasty selections..
Can I get a group rate at Westgate Smoky Mountain Resort & Water Park?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 16.1%.
Testimonials:
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL
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