HOTEL 504 CANAL STREET

1300 Canal St., New Orleans, LA 70112 United States (USA)
View Map Reservations: 1-800-230-4134
3 Star Downtown Hotel in Orleans County
29.956297-90.0744349
Check availability
Average
3.5/ 5

Based on 317 guest reviews

Show Guest Reviews
  • Comp. Breakfast
  • Shuttle to airport available
  • The Avg. Group Saves 37.0%!
  • Fitness + Health Center
  • 157 rooms in hotel
  • Check-out time: 11:00am
  • Group score of 10.0/10
  • 2 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates 1 King and 1 Queen Suite Efficiency 2 Bedroom Suite Living Room Sofa Bed 2 Person Kitchen
Non-Smoking
Check Rates 1 King Free High Speed Wireless Safe Microwave Refrigerator Pillow Top Mattress
Non-Smoking
Check Rates 1 King Hotel Planner Breakfast Arpt Shtl 4p Cancel Fit Cntr Free High Speed Wireless Safe
Non-Smoking
Check Rates 1 King Suite 1 Room Suite Sofa Bed 2 Person Microwave Refrigerator
Non-Smoking
Check Rates 1 King Suite Efficiency 1 Bedroom Suite Living Room Kitchen
Non-Smoking
Check Rates 1 Queen Hotel Planner Breakfast Arpt Shtl 4p Cancel Fit Cntr Small Room
Non-Smoking
Check Rates 1 Queen Small Room Free High Speed Wireless Microwave Refrigerator Safe
Non-Smoking
Check Rates 1 Queen Suite 1 Bedroom Suite Living Room Free High Speed Wireless
Non-Smoking
Check Rates 2 Double Beds Free High Speed Wireless Safe Pillow Top Mattress Microwave Refrigerator
Non-Smoking
Check Rates 2 Double Beds Hotel Planner Breakfast Arpt Shtl 4p Cancel Fit Cntr Free High Speed Wireless Safe
Non-Smoking
Check Rates 3d Free High Speed Wireless Pillow Top Mattress Microwave Refrigerator Safe
Non-Smoking
Check Rates 3d Hotel Planner Breakfast Arpt Shtl 4p Cancel Fit Cntr Free High Speed Wireless
Non-Smoking
Check Rates Standard Double Room 2 Double Beds
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Suite
Non-Smoking
Check Rates Suite 1 Queen Bed with Sofa Bed
Non-Smoking

Local Attractions

Mardi Gras, French Quarter, Superdome, Harrah's Casino, Riverwalk, Cafe du Monde', Streetcar, Burbon Street, New Orleans Arena, Jazz Fest, Bayou Classic, French Quarter Festival, Sugarbowl, Essence Fest

Verified Reviews of Hotel 504 Canal Street

Below are the verified reviews from guests that we have booked recently:
"Nice Rooms and Breakfast."
Overall Score4.0/ 5
Generally located to get where we wanted to go via trolley. The area seemed safe enough and the trolley stops very close by.
(Group coordinator, booked 20 rooms), from US flag
23-Sep-2014 Verified Review, stayed from Fri Aug 29 to Tue Sep 02 2014 at a $99.00 group rate (20% discount).

Summary of Verified Reviews

Summary of 511 verified reviews

70
Fair

Fair budget hotel. Good alcoholic drinks. Great hotel security. Near city centre.

“Rooms clean and comfortable” “Decor is kind”

Great Budget Hotel Top 21% in city
Good City Hotel Top 38% in city

Good to know

  • Small rooms

    “Tiny wardrobe” “Sink in bathroom is tiny”

  • Poorly-maintained rooms

    “AC didn't work” “Elevator and phone didn't work”

  • Clean rooms

    “Clean towels” “Rooms were very clean”

  • Poor hotel buildings

    “Older building” “Overcrowded elevators”

Review highlights

Location

78/100
154 reviews

Great location. Decent, but expensive, parking. Great shopping and near the city centre with decent sightseeing.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Breakfast

70/100
109 reviews

Affordable, fairly tasty breakfasts.

“Hotel offers complimentary breakfast” “Plain cereal” “Nice hot breakfast”

Service

68/100
202 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Great hotel security.

“No desk or chair” “Staff members were rude” “Rude doormen/bell hops”

Room

48/100
251 reviews

Poorly-maintained rooms with crummy furniture and TVs. Small rooms and bathrooms with shoddy A/C. Tidy rooms with average views. Great kitchenettes and minibars.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

42/100
132 reviews

Noisy room lacking in comfort. Small rooms and bathrooms with shoddy A/C.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

WiFi

34/100
25 reviews

Bad internet service.

“Internet doesn't work” “Signal was so weak” “No wifi access”

Ranked top 86% by couples, with a score of 73

Good to know

  • Small rooms

    “Tiny wardrobe” “Sink in bathroom is tiny”

  • Great location

    “Right on Canal Street” “Near some nice restaurants”

  • Hotel is outdated

    “Older building” “Hotel was dated”

  • Uncomfortable

    “AC didn't work” “Walls are not very sound-proof”

Review highlights

Location

79/100
23 reviews

Great location with good parking availability.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Service

71/100
19 reviews

Friendly service.

“Staff was wonderful great” “Hotel staff was top notch” “Great customer service”

Breakfast

69/100
11 reviews

Breakfast is average.

“Hotel offers complimentary breakfast” “Plain cereal” “Nice hot breakfast”

Value

68/100
14 reviews

Fairly good value for money.

“For the price it is fine” “Hotel charged us” “Included breakfast”

Food

64/100
4 reviews

Food is all right.

“Fabulous buffet” “Restaurant within easy walking distance” “Place for dinner within walking distance”

Room

46/100
20 reviews

Small, clean rooms with poor bathrooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

38/100
14 reviews

Small and uncomfortable rooms.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Ranked top 85% by families, with a score of 72

Good to know

  • Hotel is outdated

    “Older building” “Hotel was dated”

  • Poor bathroom

    “Towel rack fell off the wall” “Shower heads were horrible”

  • Great location

    “Right on Canal Street” “Near some nice restaurants”

  • Clean rooms

    “Clean towels” “Rooms were very clean”

Review highlights

Location

79/100
15 reviews

Great location.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Breakfast

67/100
7 reviews

Breakfast is average.

“Hotel offers complimentary breakfast” “Plain cereal” “Very limited hot breakfast”

Service

65/100
15 reviews

Friendly service and acceptable reception.

“No desk or chair” “Rude doormen/bell hops” “Rude employees”

Room

44/100
15 reviews

Clean but poorly-maintained, small rooms, with unpleasant bathrooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Vibe

44/100
8 reviews

Poor vibe. Hotel is outdated.

“Building was just old” “Elevators were not clean” “Elevator and phone didn't work”

Comfort

38/100
6 reviews

Small and uncomfortable rooms.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Ranked top 80% by business travelers, with a score of 68

Good to know

  • Friendly service

    “Staff was very apologetic” “Staff was very friendly and accommodating”

  • Clean rooms

    “Clean towels” “Rooms were very clean”

  • Room is not nice

    “Fan was broken” “Every vending machine was empty or broken”

  • Uncomfortable

    “AC didn't work” “Walls are not very sound-proof”

Review highlights

Location

75/100
6 reviews

Great location.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Value

67/100
5 reviews

Fairly good value for money.

“A good value for the money” “Hotel charged us” “Complimentary breakfast”

Service

66/100
14 reviews

Service is average, but very friendly.

“Staff was very friendly and accommodating” “Valet do not help” “No desk or chair”

Room

42/100
13 reviews

Clean but overall bad rooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

39/100
6 reviews

Uncomfortable.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Review highlights

Location

81/100
5 reviews

Great location.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Service

69/100
4 reviews

Service is adequate.

“Valet do not help” “No desk or chair” “Staff members were rude”

Room

47/100
3 reviews

Room is not nice.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Good to know

  • Small rooms

    “Tiny wardrobe” “Sink in bathroom is tiny”

  • Poorly-maintained rooms

    “AC didn't work” “Elevator and phone didn't work”

  • Poor bathroom

    “Towel rack fell off the wall” “Shower heads were horrible”

  • Clean rooms

    “Clean towels” “Rooms were very clean”

Review highlights

Location

79/100
142 reviews

Great location. Decent, but expensive, parking. Great shopping and near the city centre with decent sightseeing.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Breakfast

70/100
101 reviews

Affordable, fairly tasty breakfasts.

“Hotel offers complimentary breakfast” “Plain cereal” “Nice hot breakfast”

Service

67/100
184 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Great hotel security.

“No desk or chair” “Rude doormen/bell hops” “Staff was great”

Room

47/100
238 reviews

Small, poorly-maintained rooms with poor furniture. Rooms are tidy, with decent beds. Small rooms and dirty bathrooms. No views, TV's and AC substandard. Great kitchenettes and minibars.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

41/100
126 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

WiFi

35/100
22 reviews

Bad internet service.

“Internet doesn't work” “Signal was so weak” “No wifi access”

Ranked top 85% by couples, with a score of 74

Good to know

  • Small rooms

    “Tiny wardrobe” “Sink in bathroom is tiny”

  • Great location

    “Right on Canal Street” “Near some nice restaurants”

  • Friendly service

    “Staff was very apologetic” “Staff was very friendly and accommodating”

  • Uncomfortable

    “AC didn't work” “Walls are not very sound-proof”

Review highlights

Location

77/100
18 reviews

Great location with good parking availability.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Service

70/100
17 reviews

Friendly service.

“Staff was wonderful great” “Hotel staff was top notch” “Great customer service”

Value

69/100
10 reviews

Fairly good value for money.

“Hotel charged us” “Great value” “Complimentary breakfast”

Breakfast

69/100
9 reviews

Breakfast is average.

“Hotel offers complimentary breakfast” “Plain cereal” “Nice hot breakfast”

Room

45/100
18 reviews

Small, clean rooms with poor bathrooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

38/100
11 reviews

Small and uncomfortable rooms.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Ranked top 87% by families, with a score of 71

Good to know

  • Poor bathroom

    “Towel rack fell off the wall” “Shower heads were horrible”

  • Great location

    “Right on Canal Street” “Near some nice restaurants”

  • Clean rooms

    “Clean towels” “Rooms were very clean”

  • Room is not nice

    “Fan was broken” “Every vending machine was empty or broken”

Review highlights

Location

79/100
14 reviews

Great location.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Breakfast

67/100
7 reviews

Breakfast is average.

“Hotel offers complimentary breakfast” “Plain cereal” “Nice hot breakfast”

Service

64/100
14 reviews

Service is average, but very friendly.

“Hotel staff was friendly” “No desk or chair” “Rude doormen/bell hops”

Vibe

45/100
6 reviews

Poor vibe.

“Building was just old” “Elevators were not clean” “Elevator and phone didn't work”

Room

44/100
13 reviews

Clean but poorly-maintained, small rooms, with unpleasant bathrooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

38/100
6 reviews

Small and uncomfortable rooms.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Ranked top 80% by business travelers, with a score of 70

Good to know

  • Clean rooms

    “Clean towels” “Rooms were very clean”

  • Uncomfortable

    “AC didn't work” “Walls are not very sound-proof”

  • Room is not nice

    “Fan was broken” “Every vending machine was empty or broken”

  • Friendly service

    “Staff was very apologetic” “Staff was very friendly and accommodating”

Review highlights

Location

74/100
5 reviews

Great location.

“Right on Canal Street” “Near some nice restaurants” “Within walking distance to the French Quarter”

Cleanliness

74/100
6 reviews

Clean rooms.

“Clean towels” “Rooms clean and comfortable” “Hotel was clean and friendly”

Service

66/100
11 reviews

Service is average, but very friendly.

“Staff was very apologetic” “Valet do not help” “No desk or chair”

Room

43/100
12 reviews

Clean but overall bad rooms.

“Fan was broken” “Every vending machine was empty or broken” “Broken sofa bed”

Comfort

39/100
6 reviews

Uncomfortable.

“AC didn't work” “Walls are not very sound-proof” “Fan was broken”

Review Semantics by TrustYou

Property Description

Located on Canal Street just blocks from the Superdome and the World Famous French Quarter, the AAA rated three Diamond approved offers great amenities and an excellent location. Experience convenience, comfort, and superb service in the heart of Historical Downtown New Orleans. Ride the New Orleans Trolley to numerous locations including, Bourbon Street, AND The French Market. Attend a sporting event or choose from a line-up of world acclaimed restaurants conveniently located nearby. 1 King Bedroom with a view and oversized windows. No Smoking Permitted. Room amenities include: Serta Mattress, High-Speed Wireless Internet Access, Microwave, Mini-Fridge, Coffeemaker, 27" Television w/HBO, Iron, Ironing Board, Work Desk, 2 Telephones, Complimentary Local Calls, Newspaper, Voicemail and Marble Bathroom. Zebra Room is our largest meeting room that holds up to 120 people. The room can be set-up for classroom, stand-up, or whatever seating style you like.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2010
Floors: 16
Rooms: 157
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 157
Handicap Rooms: 4
Suites: 47
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Meeting Space: 1600 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
Groups cancellation policy 14 days in advance. Individuals 72 hours in advance, one nights room and tax cancellation penality or 10% of groups orignal booked room block. A deposit is required on the booking once definite.
Nightly Parking: $14.
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 13.00%
Occupancy Tax: 1.00%
Food and Beverage Tax: 9.75%
Parking Fee: 14.00 Per Night
Porterage Fee: 5.00 Per Item
Gym Fee: 0.00 Per Day
Additional Person Fee: 10.00 Per Person
Food and Beverage Service Charge: 18.00%
Avg. Continental Breakfast Cost: 0.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
25 pounds and under for pets and the guest can have up to two pets. The deposit is $75.00 for each pet.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

15 minutes to Louis Armstrong international airport. Travel westbound on I-10 take the Canal Street Superdome exit 235B Continue on canal street 1/4 mile hotel located on the right

Airport Shuttle? Yes! There is an airport shuttle.
Previously known as:
Amerihost Inn & Suites, Clarion Inn & Suites

Hotel Rate Trends at Hotel 504 Canal Street

Rate fluctuations of Hotel 504 Canal Street

The chart above shows averages of prices for both our group rates and the best individual traveler rates we could find at the time the group/meeting offer was placed. The best group rate shown is 52.1% in March 2016 and the highest average individual rate is $267 in the month of March 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel 504 Canal Street in a month when rates are lower.

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