CROWN & MITRE HOTEL

English St., Carlisle CA38HZ United Kingdom (GBR)
3 Star Downtown Hotel
54.8926838 -2.9344671
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Average
3.5/ 5

Based on 324 guest reviews

Show Guest Reviews
  • We have an indoor pool ready for use
  • 95 rooms in property
  • Hotel has 4 floors
  • Check-in: 2.00pm
  • Check-out: 12.00 noon
  • Group friendly rating of 10.0/10
  • 3 conference rooms in property

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Room Types

Check Rates Standard Room Single Bed
Smoking

Local Attractions

Catherdral, Castle, Museum

Map & Landmarks: Crown & Mitre Hotel

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Summary of Verified Reviews

Summary of 1,548 verified reviews

81
Very Good

Very good hotel. Close to the city center with easily acessible parking. Affordable beverage prices. Great pool. Good wines. Popular among solo travelers.

“Superb location” “Lovely swimming pool”

Good Overall Ranking Top 46% in city
Best Location In City

Good to know

  • Poor hotel buildings

    “Decor bit dated” “Lift is tiny”

  • Poorly-maintained rooms

    “Television didn't work” “Broken toilet seat”

  • Hotel is outdated

    “Old building” “Decor dated”

  • Poor bathroom

    “Broken toilet seat” “Dreadful toilet”

Review highlights

Location

89/100
415 reviews

Great location, close to the train station. Average parking. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking.

“Great car park” “Great place to visit” “Superb location”

Service

86/100
403 reviews

Friendly and professional service, with outstanding housekeepers and bar staff. Service at reception and in restaurant are okay.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

82/100
71 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

77/100
180 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

WiFi

61/100
33 reviews

WiFi is good value.

“Wi-fi free” “No wifi” “Free wifi”

Cleanliness

59/100
120 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Sticky toffee pudding” “Musty smell” “Stained carpet”

Comfort

48/100
227 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Vibe

47/100
164 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area. Hotel is relatively luxurious.

“Old building” “Decor bit dated” “Lift is tiny”

Amenities

45/100
155 reviews

Old facilities and poor entrance area, but okay hotel grounds. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Room

45/100
448 reviews

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Small rooms and dirty bathrooms. No views, bad A/C, TV's and furniture.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Ranked top 34% by couples, with a score of 81

Good to know

  • Expensive breakfast

    “Expensive breakfast”

  • Tasteless vegetables

    “Burnt tomatoes”

  • Bad furniture

    “Carpet taped” “Stained carpet”

  • Good bar service

    “Friendly bar staff” “Great bar staff”

Review highlights

Location

92/100
193 reviews

Great location. Average parking. Centrally located, near restaurants, bars, and shopping. Affordable parking.

“Great car park” “Great place to visit” “Superb location”

Service

85/100
175 reviews

Professional, friendly service, especially at the bar. Service at reception and in restaurant are okay.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

80/100
32 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

74/100
87 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

Cleanliness

64/100
50 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Sticky toffee pudding” “Stained sink” “Stained carpet”

WiFi

64/100
10 reviews

Regular internet service.

“Wi-fi free” “Wifi hard” “Free wifi”

Room

49/100
201 reviews

Neglected, old rooms with unsightly furniture and no views. Rooms and beds are adequate. Small rooms and dirty bathrooms.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Comfort

48/100
116 reviews

Uncomfortable, small rooms with noise issues. Average-sized rooms with alright beds.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

45/100
65 reviews

Hotel grounds are okay, but the building is old and the entrance area is unpleasant. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Ranked top 20% by solo travelers, with a score of 79

Good to know

  • Train station is close

    “5 minutes walk from the station” “Close to the train station”

  • Old facilities

    “Older building” “Old building”

  • Bad air conditioning

    “No ventilation” “No fan”

  • Wonderful sightseeing

    “Easy walk to cathedral” “Next to the cathedral”

Review highlights

Service

88/100
113 reviews

Welcoming service and acceptable reception and restaurant service.

“Attentive staff” “Excellent level of service” “Great bar staff”

Location

81/100
108 reviews

Great location, close to the train station. Average parking. Near downtown with great sightseeing and shopping. Affordable parking.

“Great car park” “Great place to visit” “Superb location”

Breakfast

77/100
39 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

WiFi

59/100
17 reviews

Regular internet service.

“Free Wi-Fi” “Wi-fi free” “Great wifi connection”

Cleanliness

55/100
33 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Sticky toffee pudding” “Stained carpet” “Rooms vacumed”

Comfort

45/100
54 reviews

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

43/100
47 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Vibe

42/100
50 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area.

“Old building” “Decor bit dated” “Lift is tiny”

Room

39/100
127 reviews

Old, badly-maintained rooms with no view. Clean rooms with standard beds, however somewhat cramped with poor A/C. Mediocre sized, dirty bathrooms.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Ranked top 34% by families, with a score of 80

Good to know

  • Great pool

    “Lovely swimming pool” “Lovely swim pool”

  • Tasty breakfast

    “Excellent buffet breakfast” “Great choice for breakfast”

  • Friendly service

    “Attentive staff” “Friendly parking staff”

  • Poor vibe

    “Old building” “Decor bit dated”

Review highlights

Location

88/100
15 reviews

Great location.

“Great car park” “Great place to visit” “Superb location”

Service

85/100
15 reviews

Friendly service.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

83/100
7 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

78/100
13 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

Vibe

50/100
6 reviews

Decent vibe.

“Elegant surroundings” “Modern facilities” “Grand hotel well presented”

Room

48/100
14 reviews

Rooms are subpar, but beds are decent.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Comfort

46/100
6 reviews

Okay beds but not comfortable overall.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

44/100
3 reviews

Bad amenities.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Good to know

  • Poor hotel buildings

    “Decor bit dated” “Lift is tiny”

  • Poorly-maintained rooms

    “Television didn't work” “Broken toilet seat”

  • Hotel is outdated

    “Old building” “Decor dated”

  • Small rooms

    “Bed was small” “Room was small”

Review highlights

Location

89/100
408 reviews

Great location, close to the train station. Average parking. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking.

“Great car park” “Great place to visit” “Superb location”

Service

87/100
399 reviews

Friendly and professional service, with outstanding housekeepers and bar staff. Service at reception and in restaurant are okay.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

82/100
67 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

77/100
175 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

WiFi

62/100
32 reviews

WiFi is good value.

“Free Wi-Fi” “Wi-fi free” “Wifi did not work”

Cleanliness

59/100
117 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Sticky toffee pudding” “Stained carpet” “Rooms clean”

Comfort

48/100
223 reviews

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Vibe

47/100
160 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area. Hotel is relatively luxurious.

“Old building” “Decor bit dated” “Lift is tiny”

Amenities

45/100
150 reviews

Old facilities and poor entrance area, but okay hotel grounds. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Room

45/100
439 reviews

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Mediocre sized, dirty bathrooms. No views, bad A/C, TV's and furniture.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Ranked top 27% by couples, with a score of 81

Good to know

  • Expensive breakfast

    “Expensive breakfast”

  • Tasteless vegetables

    “Burnt tomatoes”

  • Bad furniture

    “Carpet taped” “Stained carpet”

  • Good bar service

    “Friendly bar staff” “Great bar staff”

Review highlights

Location

92/100
191 reviews

Great location. Average parking. Centrally located, near restaurants, bars, and shopping. Affordable parking.

“Great car park” “Great place to visit” “Superb location”

Service

85/100
175 reviews

Professional, friendly service, especially at the bar. Service at reception and in restaurant are okay.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

79/100
32 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

74/100
87 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

Cleanliness

64/100
49 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Sticky toffee pudding” “Musty smell” “Stained carpet”

WiFi

64/100
10 reviews

Regular internet service.

“Fast internet” “Wi-fi free” “Free wifi”

Room

50/100
199 reviews

Neglected, old rooms with unsightly furniture and no views. Rooms and beds are adequate. Small rooms and dirty bathrooms.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Comfort

48/100
114 reviews

Uncomfortable, small rooms with noise issues. Average-sized rooms with alright beds.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

46/100
64 reviews

Hotel grounds are okay, but the building is old and the entrance area is unpleasant. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Ranked top 27% by solo travelers, with a score of 77

Good to know

  • Train station is close

    “5 minutes walk from the station” “Close to the train station”

  • Old facilities

    “Older building” “Old building”

  • Bad air conditioning

    “No ventilation” “No fan”

  • Wonderful sightseeing

    “Easy walk to cathedral” “Next to the cathedral”

Review highlights

Service

88/100
113 reviews

Welcoming service and acceptable reception and restaurant service.

“Attentive staff” “Excellent level of service” “Great bar staff”

Location

81/100
106 reviews

Great location, close to the train station. Average parking. Near downtown with great sightseeing and shopping. Affordable parking.

“Great car park” “Great place to visit” “Superb location”

Breakfast

78/100
38 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

WiFi

60/100
16 reviews

Regular internet service.

“Wi-fi free” “Wifi hard” “Free wifi”

Cleanliness

55/100
32 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Sticky toffee pudding” “Musty smell” “Stained carpet”

Comfort

46/100
52 reviews

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

43/100
46 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Vibe

42/100
49 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area.

“Old building” “Decor bit dated” “Lift is tiny”

Room

39/100
124 reviews

Old, badly-maintained rooms with no view. Clean rooms with standard beds, however somewhat cramped with poor A/C. Mediocre sized, dirty bathrooms.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Ranked top 34% by families, with a score of 80

Good to know

  • Great pool

    “Lovely swimming pool” “Lovely swim pool”

  • Tasty breakfast

    “Excellent buffet breakfast” “Great choice for breakfast”

  • Friendly service

    “Attentive staff” “Friendly parking staff”

  • Poor vibe

    “Old building” “Decor bit dated”

Review highlights

Location

88/100
14 reviews

Great location.

“Great car park” “Great place to visit” “Superb location”

Service

87/100
13 reviews

Friendly service.

“Attentive staff” “Excellent level of service” “Great bar staff”

Pool

84/100
5 reviews

Great pool.

“Lovely swimming pool” “Lovely swim pool” “Lovely pool”

Breakfast

77/100
11 reviews

Tasty breakfast.

“Excellent buffet breakfast” “Great choice for breakfast” “Brilliant breakfasts”

Vibe

50/100
6 reviews

Decent vibe.

“Elegant surroundings” “Modern facilities” “Friendly atmosphere”

Room

49/100
13 reviews

Rooms are subpar, but beds are decent.

“Broken toilet seat” “Broken chair” “Torn duvet covers”

Comfort

46/100
6 reviews

Okay beds but not comfortable overall.

“Paper thin walls” “Torn duvet covers” “Poor nights sleep”

Amenities

44/100
3 reviews

Bad amenities.

“Decor bit dated” “Lift is tiny” “Stair carpet threadbare”

Review Semantics by TrustYou

Details / Other Expenses

Check In: 2.00pm
Check Out: 12.00 noon
Year of Last Renovation: 2013
Floors: 4
Rooms: 95
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 95
Handicap Rooms: 0
Suites: 1
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 351 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 24hour
Policies / Expenses
Cancellation:
individual 12 noon day prior to arrival Groups 28 days
Nightly Parking: o.oo
Typical Group Deposit: 15%
Total Taxes: 20.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 20.00 VAT % Inclusive

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
we accept all pets with prior notification


  • Alarm clock
  • Breakfast in room
  • Central location
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Elevator
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Jacuzzi
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private car parking
  • Restaurant
  • 24 hours room service
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV room

Airport & Shuttle Information

Newcastle international Airport 59 miles £100 approx

Airport Shuttle? Sorry, no airport shuttle available.

Meeting Rooms and Banquet Rooms at Crown & Mitre Hotel

Below are the meeting, banquet, conference and event spaces at Crown & Mitre Hotel.

Feel free to use the Crown & Mitre Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Carlisle event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom 70 x 54 x 20 3780 250/250 180 250 50 46 -- 20/19 250 400 1
Close This

Ballroom

Room Type:
Ballroom
Total Size:
3780 Sq. Feet
Dimensions:
70 x 54 x 20 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
6
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • Flip Chart
Half Day Rental:
£500.00 GBP
Full Day Rental:
£900.00 GBP
Photo of Ballroom
drawing room 24 x 19 x 4 456 24/30 -- 19 -- 13 -- --/-- 35 -- --
Close This

drawing room

Room Type:
General Meeting Room
Total Size:
456 Sq. Feet
Dimensions:
24 x 19 x 4 Ft.
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Flip Chart
Half Day Rental:
£150.00 GBP
Full Day Rental:
£150.00 GBP
boardroom 24 x 24 x 4 576 --/-- -- -- -- -- 20 --/-- -- -- --
Close This

boardroom

Room Type:
Boardroom
Total Size:
576 Sq. Feet
Dimensions:
24 x 24 x 4 Ft.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • LAN Internet
  • Flip Chart
Half Day Rental:
£250.00 GBP
Full Day Rental:
£250.00 GBP

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