EMBASSY SUITES

5215 South Loop 289, Lubbock, TX 79424 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Suburban Hotel in Lubbock County
33.53542-101.92501
Check availability
Very Good
4.5/ 5

Based on 641 guest reviews

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  • Has an indoor pool!
  • Complimentary breakfast is offered
  • Airport shuttle available
  • The Avg. Group Discount is 22.9%!
  • Gym / Fitness Center Available
  • 156 sleeping rooms in hotel
  • Group score of 8.5/10
  • 4 meeting rooms in property

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Include Discounts:

Room Types

Check Rates 1 King 1 Bedroom Mobility Accessible with Tub No Complimentary Cooked To Order Breakfast Evening Re
Smoking
Check Rates 1 King 1 Bedroom Suite Mobility Accessible Roll In Shower No Complimentary Cooked To Order Breakfas
Smoking
Check Rates 1 King Executive N S
Non-Smoking
Check Rates 1 King Executive N S Romance Package
Non-Smoking
Check Rates 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2 Room Suite
Non-Smoking
Check Rates 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2 Room Suite Inc
Non-Smoking
Check Rates 2 Queen 2 Room Suite Mobility Accessible Bathtub Nosmk
Non-Smoking
Check Rates 2 Queen 2 Room Suite Mobility Accessible Bathtub Nosmk Complimentary Cooked To Order Breakfast Eveni
Non-Smoking
Check Rates 2 Queen 2 Room Suite Mobility Accessible Roll In Shower Nosmk
Non-Smoking
Check Rates 2 Queen 2 Room Suite Mobility Accessible Roll In Shower Nosmk Complimentary Cooked To Order Breakfas
Non-Smoking
Check Rates 2 Room Executive Suite 1 King Bed Upgraded Bath Amenities Robes High Speed Avail
Non-Smoking
Check Rates 2 Room Executive Suite 1 King Bed Upgraded Bath Amenities Robes High Speed Avail Complimentary Cooke
Non-Smoking
Check Rates 2 Room Premium Suite 1 King Bed Includes WiFi 24 Hr Refreshment Center Accessible
Non-Smoking
Check Rates 2 Room Premium Suite 1 King Bed Includes WiFi 24 Hr Refreshment Center Accessible Complimentary Cook
Non-Smoking
Check Rates 2 Room Premium Suite 2 Queen Beds Beds
Non-Smoking
Check Rates 2 Room Premium Suite 2 Queen Beds Beds Includes WiFi 24 Hr Refreshment Center Accessible
Non-Smoking
Check Rates 2 Room Premium Suite 2 Queen Beds Beds Includes WiFi 24 Hr Refreshment Center Accessible Complimenta
Non-Smoking
Check Rates 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception High Speed Inet Av
Non-Smoking
Check Rates 2 Room Suite 2 Queen Beds
Non-Smoking
Check Rates 2 Room Suite 2 Queen Beds WiFi Avl Sleeper Sofa Microwave Refrigerator
Non-Smoking
Check Rates 2 Room Suite 2 Queen Beds WiFi Avl Sleeper Sofa Microwave Refrigerator Complimentary Cooked To Order
Non-Smoking
Check Rates 2rm Suite 1 King Deluxe 4head Shower Corner Corner Suite High Speed Inet Avail Sofa Bed Refridgerato
Non-Smoking
Check Rates 2rm Suite 1 King Deluxe Whirlpool 4head Shwr Crnr Corner Suite High Speed Inet Avail Sofa Bed Refrid
Non-Smoking
Check Rates 2x Points Package 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Aler
Non-Smoking
Check Rates 2x Points Package 2 Room Executive Suite 1 King Bed Upgraded Bath Amenities Robes High Speed Avail
Non-Smoking
Check Rates 2x Points Package 2 Room Premium Suite 1 King Bed Includes WiFi 24 Hr Refreshment Center Accessible
Non-Smoking
Check Rates 2x Points Package 2 Room Premium Suite 2 Queen Beds Beds Includes WiFi 24 Hr Refreshment Center Acce
Non-Smoking
Check Rates 2x Points Package 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates 2x Points Package 2 Room Suite 2 Queen Beds WiFi Avl Sleeper Sofa Microwave Refrigerator
Non-Smoking
Check Rates 2x Points Package 2rm Suite 1 King Deluxe 4head Shower Corner Corner Suite High Speed Inet Avail Sof
Non-Smoking
Check Rates 2x Points Package 2rm Suite 1 King Deluxe Whirlpool 4head Shwr Crnr Corner Suite High Speed Inet Ava
Non-Smoking
Check Rates Deluxe Suite 1 King Bed Corner
Non-Smoking
Check Rates King Suite
Non-Smoking
Check Rates King Suite Romance Package
Non-Smoking
Check Rates Premium Suite 1 King Bed
Non-Smoking
Check Rates Premium Suite 2 Queen Beds
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Accessible
Non-Smoking
Check Rates Suite 2 Queen Beds
Non-Smoking
Check Rates Suite Accessible
Non-Smoking

Local Attractions

Texas Tech University; South Plains Mall; Science Spectrum; Llano Estacado Winery; Caprock Winery; Buddy Holly Center; Ranching Heritage Center; Windmill Museum; Silent Wings Museum; Rawls Golf Course; Legacy Play Village

Summary of Verified Reviews

Summary of 518 verified reviews

88
Excellent

Excellent romantic hotel. Fantastic service. Pleasant hotel grounds. Great location. Popular among business travelers.

“Nice little romance package” “Bartender awesome”

Great Overall Ranking Top 11% in city
Excellent Romantic Hotel Top 2% in city
Excellent Family Hotel Top 4% in city
Best Bar In City
Best Hotel Buildings In City

Good to know

  • Friendly service

    “Staff was very professional and courteous” “Front desk was most helpful”

  • Friendly atmosphere

    “Tranquil atmosphere” “Enjoyable experience”

  • Poor bathroom

    “Shower was old” “Towels and toilet tissue were hard”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

Review highlights

Breakfast

93/100
151 reviews

Great and affordable breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Cleanliness

91/100
77 reviews

Clean hotel facilities. Clean rooms.

“Clean facility” “Clean linen” “Rooms are clean and nice”

Wellness

88/100
8 reviews

Great wellness & sports facilities.

“Workout room was terrific” “Great fitness room” “Nice hot tub”

Service

88/100
242 reviews

Great reception and management with friendly service. Service is somewhat professional, but housekeeping is lousy.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Bar

85/100
47 reviews

Excellent bar with great prices. Good wines.

“Great happy hour” “Sparkling wine” “Bartender awesome”

Amenities

83/100
55 reviews

Nice building.

“Excellent facilities” “Clean facility” “Loved the court yard”

Vibe

79/100
58 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated. Nice for romantic trips. Awesome for families. Fine for a budget trip.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Food

78/100
27 reviews

Great food, with okay snacks.

“Excellent burgers” “Wonderful buffet” “Restaurant & breakfast were delicious”

Pool

77/100
21 reviews

Great pool.

“Nice indoor pool and meeting places” “Nice indoor pool” “Very nice hotel with an indoor pool”

Location

77/100
40 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

“Close to the high way” “Great places to shop” “Close to restaurants”

Room

67/100
190 reviews

Old, but decent rooms with lovely views and excellent cleanliness. Poorly-maintained rooms, small bathrooms, and bad furniture and A/C.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 1% by families, with a score of 91

Good to know

  • Great pool

    “Nice indoor pool and meeting places” “Nice indoor pool”

  • Clean hotel facilities

    “Clean facility” “Hotel was very clean”

  • Bar is awesome

    “Great happy hour” “Sparkling wine”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

Review highlights

Breakfast

93/100
31 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Cleanliness

92/100
15 reviews

Clean hotel facilities. Clean rooms.

“Clean facility” “Clean linen” “Rooms are clean and nice”

Service

87/100
51 reviews

Efficient, friendly service with a nice reception.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Bar

87/100
9 reviews

Bar is awesome.

“Great happy hour” “Sparkling wine” “Bartender awesome”

Vibe

83/100
8 reviews

Awesome vibe. Friendly atmosphere.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Location

77/100
10 reviews

Great location.

“Close to the high way” “Great places to shop” “Close to restaurants”

Value

64/100
10 reviews

Fairly good value for money.

“Free hot breakfast” “Reasonable rates” “Free drinks”

Room

63/100
37 reviews

Badly maintained, mediocre rooms. Spacious and tidy rooms.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 31% by couples, with a score of 82

Good to know

  • Great reception

    “Front desk was most helpful” “Extremely efficient check-in and check-out”

  • Great amenities

    “Excellent facilities” “Clean facility”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

  • Awesome vibe

    “Enjoyable experience” “New keys”

Review highlights

Breakfast

90/100
10 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Service

84/100
18 reviews

Friendly service and great reception.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Vibe

81/100
5 reviews

Awesome vibe.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Room

60/100
18 reviews

Average but large and clean rooms with terrible bathrooms.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 14% by business travelers, with a score of 88

Good to know

  • Great location

    “Close to the high way” “Great places to shop”

  • Awesome vibe

    “Enjoyable experience” “New keys”

  • Tasty breakfast

    “Restaurant & breakfast were delicious” “Breakfast was amazing”

  • Quite clean

    “Clean facility” “Clean linen”

Review highlights

Breakfast

91/100
11 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Service

89/100
17 reviews

Friendly service.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Location

80/100
5 reviews

Great location.

“Close to the high way” “Great places to shop” “Close to restaurants”

Vibe

75/100
5 reviews

Awesome vibe.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Room

68/100
9 reviews

Room is all right.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Good to know

  • Friendly service

    “Staff was very professional and courteous” “Front desk was most helpful”

  • Friendly atmosphere

    “Tranquil atmosphere” “Enjoyable experience”

  • Poor bathroom

    “Shower was old” “Towels and toilet tissue were hard”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

Review highlights

Breakfast

93/100
151 reviews

Great and affordable breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Wellness

88/100
8 reviews

Great wellness & sports facilities.

“Workout room was terrific” “Great fitness room” “Nice hot tub”

Service

88/100
241 reviews

Great reception and management with friendly service. Service is somewhat professional, but housekeeping is lousy.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Bar

85/100
47 reviews

Excellent bar with great prices. Good wines.

“Great happy hour” “Sparkling wine” “Bartender awesome”

Location

77/100
40 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

“Close to the high way” “Great places to shop” “Close to restaurants”

Room

67/100
190 reviews

Old, but decent rooms with lovely views and excellent cleanliness. Poorly-maintained rooms, small bathrooms, and bad furniture and A/C.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 1% by families, with a score of 91

Good to know

  • Clean hotel facilities

    “Clean facility” “Hotel was very clean”

  • Bar is awesome

    “Great happy hour” “Sparkling wine”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

  • Great location

    “Close to the high way” “Great places to shop”

Review highlights

Breakfast

93/100
31 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Cleanliness

92/100
15 reviews

Clean hotel facilities. Clean rooms.

“Clean facility” “Clean linen” “Rooms are clean and nice”

Service

87/100
51 reviews

Efficient, friendly service with a nice reception.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Bar

87/100
9 reviews

Bar is awesome.

“Great happy hour” “Sparkling wine” “Bartender awesome”

Vibe

83/100
8 reviews

Awesome vibe. Friendly atmosphere.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Location

77/100
10 reviews

Great location.

“Close to the high way” “Great places to shop” “Close to restaurants”

Value

64/100
10 reviews

Fairly good value for money.

“Actual package included” “Free hot breakfast” “Free drinks”

Room

63/100
37 reviews

Badly maintained, mediocre rooms. Spacious and tidy rooms.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 43% by couples, with a score of 80

Good to know

  • Great reception

    “Front desk was most helpful” “Extremely efficient check-in and check-out”

  • Clean rooms

    “Clean linen” “Rooms are clean and nice”

  • Fantastic service

    “Staff was exceptional” “Staff was very professional and courteous”

  • Friendly service

    “Staff was very professional and courteous” “Front desk was most helpful”

Review highlights

Breakfast

90/100
10 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Service

84/100
18 reviews

Friendly service and great reception.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Vibe

81/100
5 reviews

Awesome vibe.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Room

60/100
18 reviews

Average but large and clean rooms with terrible bathrooms.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Ranked top 18% by business travelers, with a score of 82

Good to know

  • Great location

    “Close to the high way” “Great places to shop”

  • Tasty breakfast

    “Restaurant & breakfast were delicious” “Breakfast was amazing”

  • Fantastic service

    “Staff was exceptional” “Staff was very professional and courteous”

  • Friendly service

    “Staff was very professional and courteous” “Front desk was most helpful”

Review highlights

Breakfast

91/100
11 reviews

Tasty breakfast.

“Restaurant & breakfast were delicious” “Breakfast was amazing” “Happy hour and breakfast was amazing”

Service

89/100
17 reviews

Friendly service.

“Staff was exceptional” “Staff was very professional and courteous” “Staff was wonderful and very kind”

Location

80/100
5 reviews

Great location.

“Close to the high way” “Great places to shop” “Close to restaurants”

Vibe

75/100
5 reviews

Awesome vibe.

“Enjoyable experience” “New keys” “Beautiful interior of the lobby”

Room

68/100
9 reviews

Room is all right.

“AC did not work” “Mini fridge didn't work” “Phones in my room doesn't work”

Review Semantics by TrustYou

Customer Reviews of Embassy Suites

4.5 out of 5. Based on 641 guest reviews , Very Good

Property Description

Rate includes a complimentary cooked to order breakfast for each of our guests, as well as complimentary cocktails and appetizers each evening at our Evening Reception from 5:30pm-7:30pm.

Details / Other Expenses

Check In: 4:00pm
Check Out: 12:00pm
Year of Last Renovation: 2004
Floors: 3
Rooms: 156
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 148
Handicap Rooms:
Suites: 156
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Meeting Space: 3500 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:00 pm - 11:0 pm
Pool Info:
Enjoy a refreshing swim in our indoor pool and whirlpool.
Policies / Expenses
Cancellation:
individual reservations require 6pm cancellation on the date of arrival to avoid penalty.
Nightly Parking: $0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 13.00%
City Tax: 7.00%
Food and Beverage Tax: 8.25%
Audio Visual Tax: 8.25%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%
Banquet Bartender Fees: 75.00 Per Hour
Chef Attendant Fees: 75.00 Per Night
Avg. Continental Breakfast Cost: 12.95 Per Person
Avg. Plated Breakfast Cost: 12.95 Per Person
Avg. Buffet Breakfast Cost: 19.95 Per Person
Avg. Plated Lunch Cost: 18.95 Per Person
Avg. Buffet Lunch Cost: 21.95 Per Person
Avg. Boxed Lunch Cost: 14.95 Per Person
Avg. Plated Dinner Cost: 25.95 Per Person
Avg. Buffet Dinner Cost: 31.95 Per Person
Morning Break Cost: 6.00 Per Person
Afternoon Break Cost: 12.00 Per Person
Banquet Gallon of Coffee: 29.95 Per Item
Banquet Soda: 3.00 Per Item
Banquet Bottled Water: 3.00 Per Item
Banquet Hosted Bar: 150.00 Per Function
Banquet Reception w Hors d'oeuvres: 45.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Lubbock International is a 15 minute drive from the hotel. Embassy Suites offers complimentary shuttle service to and from the airport by appointment.

Local Shuttle Info: Complimentary airport shuttle available on every even hour.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Every morning, wake up to our fantastic Hot Full Breakfast, the best in Lubbock, Texas hotel dining. As the only luxury all-suite, extended stay hotel in Lubbock, Texas the Homewood Suites by Hilton® Lubbock hotel knows there's no healthier way to start the day than with some great-tasting, nutritious food. From fresh fruit and cereals to pastries and hot breakfast items, this is a meal that you won't want to miss.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Previously known as:
Embassy Suites Lubbock, Embassy Suites of Lubbock, Homewood Suites

Group vs. Individual Rates at Embassy Suites

Rate fluctuations of Embassy Suites

The chart above shows trends of prices for both group/meeting prices and the best individual traveler prices our system could find at the time the group/meeting bid was submitted. The most competitive group discount displayed is 53.5% in the month of September 2015 and the highest average individual rate is $289 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Suites in a month when rates are lower.

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