BEST WESTERN EXECUTIVE INN

3105 Millbranch Rd., Memphis, TN 38116 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Airport Hotel in Shelby County
35.06398-90.00697
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Average
3.5/ 5

Based on 329 guest reviews

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  • Includes an outdoor pool
  • Free comp. breakfast
  • Shuttle from airport available
  • The Avg. Group Saves 10.4%!
  • Access to gym on-site
  • Hotel has 57 rooms
  • Group booking rating of 4.8/10

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed 42in LCD TV Microwave Refrigerator High Speed Internet Continental Breakfast
Smoking
Check Rates1 King Bed 42lcd TV High Speed Internet Microwave Refrigerator Continental Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Commassist Roll Shwr Continental Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Commassist Walk Shwr Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds 42 Inch LCD TV High Speed Internet Accessible Microwave Refrigerator Cont
Non-Smoking
Check Rates2 Queen Beds 42in LCD TV Microwave Refrigerator High Speed Internet Continental Breakfast
Smoking
Check Rates2 Queen Beds 42lcd TV High Speed Internet Microwave Refrigerator Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds Room 42 Inch LCD Television Microwave and Refrigerator High Speed Internet
Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed 42in LCD TV Micrfg High Speed Net Continental B
Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed 42lcd TV High Speed Net Microwave Refridgerator
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed Mobility Accessible Commassist Roll Shower Cont
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed Mobility Accessible Commassist Walk Shower Cont
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds 42in LCD TV Micrfg High Speed Net Continental
Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds 42lcd TV High Speed Net Microwave Refridgerat
Non-Smoking
Check RatesStandard Queen (2 Queen Beds)
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible Flexible Rate
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible Web Special
Non-Smoking
Check RatesStandard Room 1 King Bed Microwave
Non-Smoking
Check RatesStandard Room 1 King Bed Microwave Flexible Rate
Non-Smoking
Check RatesStandard Room 1 King Bed Microwave Web Special
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave
Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave Flexible Rate
Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave Web Special
Smoking
Check RatesStandard Room 2 Queen Beds Microwave
Non-Smoking
Check RatesStandard Room 2 Queen Beds Microwave Flexible Rate
Non-Smoking
Check RatesStandard Room 2 Queen Beds Microwave Web Special
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave
Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave Flexible Rate
Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave Web Special
Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Graceland, Memphis Int'l Airport, Downtown Beale Street, Liberty Bowl, Sun Studios. civil rights museum, Stax museum.

Verified Reviews of Best Western Executive Inn

Below are the verified reviews from guests that we have booked recently:
"Please Go Somewhere Else!"
Overall Score2.0/ 5
There were so many problems that none of those responsible for the groups do not want to return to that hotel. We went back every three months and this was a very stressful experience between being mistreated and overcharged.
(Group coordinator, booked 20 rooms), from US flag
31-May-2015 Verified Review, stayed from Fri May 29 to Sat May 30 2015 at a $85.99 group rate (18% discount).

Summary of Verified Reviews

Summary of 381 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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76
Good

Good business hotel. Close to parking areas and the airport. Spacious rooms. Great hotel security. Friendly atmosphere. Popular among couples.

“Free wifi” “Staff was very friendly”

Good Overall Ranking Top 38% in city
Great Business Hotel Top 18% in city
Great Economy Hotel Top 22% in city

Good to know

  • Accessible parking

    “Gated parking lot” “Gated parking”

  • Good access to airport

    “Right by the airport” “Near the airport”

  • Good accessibility by car

    “2 minutes from the Rental Car” “Direct cab”

  • Friendly service

    “Staff was very friendly” “Customer service friendly”

Review highlights

Pool

91/100
11 reviews

Great pool.

“Nice pool” “Clean pool”

Location

83/100
96 reviews

Great location near the airport. Excellent parking and car access. Medium distance to city centre.

“Quiet business district” “Close to tourism sites” “Near the airport”

Service

81/100
154 reviews

Reception and housekeeping are great and service is attentive. Decently professional staff, but poor management. Great hotel security.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Breakfast

75/100
65 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

WiFi

70/100
5 reviews

Good internet service.

“Wireless Internet fine” “Free wifi”

Room

64/100
134 reviews

Rooms badly-maintained with substandard A/C. Large, clean rooms with excellent beds. Terrible TVs and furniture with filthy bathrooms.

“Fantastic shower” “Wet towels” “A/c did not work”

Ranked top 39% by couples, with a score of 77

Good to know

  • Good accessibility by car

    “2 minutes from the Rental Car” “Direct cab”

  • Clean hotel facilities

    “SUPER clean facility” “Clean hotel”

  • Poorly-maintained rooms

    “A/c did not work” “Television didn't work”

  • Spacious rooms

    “Large TV” “King sized bed”

Review highlights

Location

83/100
29 reviews

Great location near the airport. Excellent parking and car access.

“Quiet business district” “Close to tourism sites” “Near the airport”

Service

78/100
38 reviews

Adequately professional and very friendly service with good reception.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Breakfast

73/100
15 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

Room

64/100
32 reviews

Badly maintained, mediocre rooms. Large, clean rooms with excellent beds.

“Wet towels” “A/c did not work” “Television didn't work”

Food

53/100
4 reviews

Food is all right.

“Great meal” “Fine dining” “Good restaurant”

Ranked top 45% by families, with a score of 77

Good to know

  • Tasty breakfast

    “Some breakfast items were available even” “I loved the breakfast”

  • Accessible parking

    “Gated parking lot” “Gated parking”

  • Great reception

    “Clerk went out of her way” “Check in was easy and quick”

  • Great location

    “Quiet business district” “Close to tourism sites”

Review highlights

Service

84/100
17 reviews

Friendly service and great reception.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Location

83/100
13 reviews

Great location and easy parking.

“Quiet business district” “Close to tourism sites” “Near the airport”

Value

81/100
7 reviews

Best value for money.

“Free shuttle” “Fair value for the price” “Free breakfast”

Breakfast

73/100
11 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

Room

61/100
14 reviews

Room is all right.

“Fantastic shower” “Towels was not clean” “A/c did not work”

Ranked top 53% by business travelers, with a score of 75

Good to know

  • Good access to airport

    “Right by the airport” “Near the airport”

  • Comfortable beds

    “Plenty of pillows” “King sized bed”

  • Clean rooms

    “Rooms were very clean” “Clean rooms”

  • Great location

    “Quiet business district” “Close to tourism sites”

Review highlights

Service

83/100
4 reviews

Fantastic service.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Location

82/100
6 reviews

Great location near the airport.

“Quiet business district” “Close to tourism sites” “Near the airport”

Comfort

76/100
4 reviews

Comfortable rooms and beds.

“Quiet business district” “Buzzing fridge” “Large TV”

Room

71/100
6 reviews

Rooms are spotless with comfy beds.

“Fantastic shower” “Large TV” “Rooms were nice and comfortable”

Vibe

48/100
3 reviews

Poor vibe.

“Older building” “No elevator”

Ranked top 41% by solo travelers, with a score of 78

Good to know

  • Friendly service

    “Staff was very friendly” “Customer service friendly”

  • Fantastic service

    “Staff was accommodating” “Staff was awesome”

Review highlights

Service

82/100
6 reviews

Friendly service.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Comfort

71/100
4 reviews

Rather comfortable.

“Quiet business district” “Buzzing fridge” “Large TV”

Room

62/100
8 reviews

Room is all right.

“Fantastic shower” “Towels was not clean” “A/c did not work”

Good to know

  • Accessible parking

    “Gated parking lot” “Gated parking”

  • Good access to airport

    “Right by the airport” “Near the airport”

  • Good accessibility by car

    “2 minutes from the Rental Car” “Direct cab”

  • Friendly service

    “Staff was very friendly” “Customer service friendly”

Review highlights

Pool

90/100
10 reviews

Great pool.

“Nice pool” “Clean pool”

Location

83/100
87 reviews

Great location near the airport. Excellent parking and car access. Medium distance to city centre.

“Quiet business district” “Close to tourism sites” “Near the airport”

Service

81/100
146 reviews

Reception and housekeeping are great and service is attentive. Decently professional staff, but poor management. Great hotel security.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Breakfast

75/100
58 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

WiFi

70/100
5 reviews

Good internet service.

“Wireless Internet fine” “Free wifi”

Room

64/100
129 reviews

Rooms badly-maintained with substandard A/C. Large, clean rooms with excellent beds. Terrible TVs and furniture with filthy bathrooms.

“Wet towels” “A/c did not work” “Television didn't work”

Ranked top 42% by couples, with a score of 75

Good to know

  • Comfortable beds

    “Plenty of pillows” “King sized bed”

  • Good accessibility by car

    “2 minutes from the Rental Car” “Direct cab”

  • Clean rooms

    “Rooms were very clean” “Clean rooms”

  • Poorly-maintained rooms

    “A/c did not work” “Television didn't work”

Review highlights

Location

83/100
25 reviews

Great location near the airport. Excellent parking and car access.

“Quiet business district” “Close to tourism sites” “Near the airport”

Service

78/100
34 reviews

Adequately professional and very friendly service with good reception.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Breakfast

73/100
13 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

Room

64/100
31 reviews

Clean but poorly-maintained rooms, with great beds.

“Towels was not clean” “A/c did not work” “Air conditioner was not working”

Food

53/100
4 reviews

Food is all right.

“Great meal” “Fine dining” “Good restaurant”

Ranked top 47% by families, with a score of 75

Good to know

  • Tasty breakfast

    “Some breakfast items were available even” “I loved the breakfast”

  • Great location

    “Quiet business district” “Close to tourism sites”

  • Accessible parking

    “Gated parking lot” “Gated parking”

  • Great reception

    “Clerk went out of her way” “Check in was easy and quick”

Review highlights

Service

84/100
16 reviews

Friendly service and great reception.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Location

83/100
13 reviews

Great location and easy parking.

“Quiet business district” “Close to tourism sites” “Near the airport”

Value

81/100
7 reviews

Best value for money.

“Free shuttle” “Fair value for the price” “Free breakfast”

Breakfast

72/100
10 reviews

Tasty breakfast.

“Some breakfast items were available even” “I loved the breakfast” “Breakfast bar stocked”

Room

61/100
14 reviews

Room is all right.

“Towels was not clean” “A/c did not work” “Television didn't work”

Ranked top 51% by solo travelers, with a score of 77

Good to know

  • Friendly service

    “Staff was very friendly” “Customer service friendly”

  • Fantastic service

    “Staff was accommodating” “Staff was awesome”

Review highlights

Service

82/100
6 reviews

Friendly service.

“Staff was accommodating” “Staff was awesome” “Great breakfast staff”

Comfort

71/100
4 reviews

Rather comfortable.

“Quiet business district” “Buzzing fridge” “Large TV”

Room

62/100
8 reviews

Room is all right.

“Wet towels” “A/c did not work” “Television didn't work”

Review Semantics by TrustYou

Customer Reviews of Best Western Executive Inn

3.5 out of 5.Based on 329 guest reviews, Average

Property Description

The Best Western on Millbranch road is noted to provide our guest with the Best Customer Service in the City also we were completely renovated with updated furniture, televisions and mattresses in 2012, Our property is thirteen years old and we pride ourselves on maintaining a clean well kept home like environment in addition to affordable rates we are 8 minutes from the Memphis airport, 2.5 miles from Graceland attractions and 11 minutes from downtown Memphis. we offer a hot complimentary breakfast an out door pool, connecting & adjacent rooms with two queen beds, complimentary airport shuttle secure parking for group tour buses, and laundry facilities on property. Stop by and check us out! WE specialize in sports teams and senior groups.

Details / Other Expenses

Check In:2:00PM
Check Out:11:00AM
Year of Last Renovation:2012
Floors:2
Rooms:57
Corridors:All Rooms Have Exterior Hallways
Non Smoking Rooms:21
Handicap Rooms:4
Suites:0
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:1.0 Mi
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:2.0 Mi
Pool Info:
9:00AM - 9:00 PM / Outdoor
Policies / Expenses
Cancellation:
group cxl policy, 2 weeks prior to arrival date, unless otherwise stated.
Nightly Parking:$0
Typical Group Deposit:25%
Total Taxes:15.95%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free HBO
  • TV room

Airport & Shuttle Information

2.0 miles

Local Shuttle Info: Complimentary Airport Shuttle

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

complimentary semi hot breakfast items

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western

Seasonality and Projections at Best Western Executive Inn

Rate fluctuations of Best Western Executive Inn

The chart above shows fluctuations of prices for both group rates and the best individual traveler prices our system could find at the time the group/meeting bid was placed. The lowest group/meeting rate displayed is 14.4% in the month of February 2015 and the highest average individual rate is $100 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Executive Inn in a month when rates are lower.

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"I really enjoyed utilizing this service because it did all of the work for me. It provided several great options for our group which gave us an affordable rate with great ammenities. Luccio Pelloso is a wonderful sales manager and did everything he could to accomodate us. Thanks for everything." K.S. - Chicago, IL

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