NOVOTEL NEW YORK TIMES SQUARE

226 West 52nd St., New York, NY 10019 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in New York County
40.76288-73.98363
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Very Good
4.5/ 5

Based on 2750 guest reviews

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  • 488 rooms in hotel
  • 26 floors in hotel
  • Check-in time: 3:00pm
  • Check-out time: 12:00pm
  • Group score of 7.5/10
  • 3 meeting rooms in hotel

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Room Types

Check Rates2 Double Beds Superior City Side
Non-Smoking
Check RatesBest Unrestricted Rate Newly Redesigned 2 Beds
Non-Smoking
Check RatesBest Unrestricted Rate Newly Redesigned 2 Beds Times Square View
Non-Smoking
Check RatesBest Unrestricted Rate Newly Redesigned King Bed
Non-Smoking
Check RatesBest Unrestricted Rate Newly Redesigned King Bed Sofa For A Child High Floors 23 33
Non-Smoking
Check RatesBest Unrestricted Rate Newly Redesigned King Bed Sofa For A Child Times Square View
Non-Smoking
Check RatesCity Breaks See Conditions Newly Redesigned King Bed Sofa For A Child High Floors 23 33
Non-Smoking
Check RatesCity Breaks See Conditions Newly Redesigned King Bed Sofa For A Child Times Square View
Non-Smoking
Check RatesDouble Room
Non-Smoking
Check RatesDouble Room Room Only
Non-Smoking
Check RatesDouble Run Of The House
Non-Smoking
Check RatesHotdeal Newly Redesigned 2 Beds
Non-Smoking
Check RatesHotdeal Newly Redesigned 2 Beds Times Square View
Non-Smoking
Check RatesHotdeal Newly Redesigned King Bed
Non-Smoking
Check RatesHotdeal Newly Redesigned King Bed Sofa For A Child High Floors 23 33
Non-Smoking
Check RatesHotdeal Newly Redesigned King Bed Sofa For A Child Times Square View
Non-Smoking
Check RatesKing Superior City Side
Non-Smoking
Check RatesNewly Redesigned 2 Beds
Non-Smoking
Check RatesNewly Redesigned 2 Beds Times Square View
Non-Smoking
Check RatesNewly Redesigned King Bed
Non-Smoking
Check RatesNewly Redesigned King Bed + Sofa For A Child High Floors 23 33
Non-Smoking
Check RatesNewly Redesigned King Bed + Sofa For A Child Times Square View
Non-Smoking
Check RatesReopening Package Newly Redesigned 2 Beds
Non-Smoking
Check RatesReopening Package Newly Redesigned 2 Beds Times Square View
Non-Smoking
Check RatesReopening Package Newly Redesigned King Bed
Non-Smoking
Check RatesReopening Package Newly Redesigned King Bed Sofa For A Child High Floors 23 33
Non-Smoking
Check RatesReopening Package Newly Redesigned King Bed Sofa For A Child Times Square View
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed (High Floor 23 33)
Non-Smoking
Check RatesStandard Double Double
Non-Smoking
Check RatesStandard King
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuperior 2 Double Beds +
Non-Smoking
Check RatesSuperior 2 Double Beds + City Side
Non-Smoking
Check RatesSuperior King
Non-Smoking
Check RatesSuperior King Bed
Non-Smoking
Check RatesSuperior King Bed + City Side
Non-Smoking
Check RatesSuperior King Bed River View
Non-Smoking
Check RatesSuperior Room with 1 Kingsize Bed River Side
Non-Smoking
Check RatesTimes Square View Double Room
Non-Smoking
Check RatesTimes Square View Room 1 King Bed
Non-Smoking
Check RatesTwin Room Room Only
Non-Smoking

Local Attractions

Times Square, Theatre Disttict, Central Park...

Summary of Verified Reviews

Summary of 8,096 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Excellent luxury hotel. Close to Hudson River. Good for sightseeing and close to the city center. Clean rooms and awesome dining. Clean wellness & sports facilities. Popular among families.

“Clean comfortable luxury hotel” “Gorgeous view of Times Square”

Great Overall Ranking Top 13% in city
Excellent Luxury Hotel Top 1% in city
Great City Hotel Top 11% in city
Best Sightseeing In City
Best Terrace In City

Good to know

  • Wonderful sightseeing

    “Amazing Times Square” “Breathtaking view of time square”

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

  • Great view

    “Room view was amazing” “Views are amazing”

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

Review highlights

Location

97/100
1720 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. So-so car access and parking. Great nearby restaurants and bars with excellent excursions. Standard parking prices.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

94/100
550 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Clean bathrooms and dining area.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

90/100
693 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area. Stylish Hotel. Luxurious Hotel. Luxury hotel. Good choice for a city trip.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Wellness

88/100
43 reviews

Great fitness area with clean wellness facilities.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Amenities

82/100
566 reviews

Good handicap accessible facilities. Modern facilities with nice terrace and entrance area. Beautiful architecture.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

80/100
1468 reviews

Friendly service, with good housekeeping, but restaurant service is not great. Reception and bar service are as expected. Room service is average. Great hotel security.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

76/100
1997 reviews

Great balconies with wonderful views from new and clean rooms. Acceptable room size with adequate furnishing, but run-down with poor A/C. Bathrooms are cramped but clean. Unacceptable minibars and kitchenettes. Nice TV.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Bar

65/100
290 reviews

Bar is alright with good drinks. Standard beverage prices. Bar service is acceptable.

“Fabulous cocktail bar” “No tea” “Bar staff are exceptional”

WiFi

59/100
282 reviews

WiFi is good value.

“Free wi-Fi access” “Paying for internet” “Strong Wifi”

Breakfast

51/100
403 reviews

Breakfast is decent but expensive.

“The breakfast buffet was pricey” “Breakfast was delicious” “Fresh breakfast buffet and dinner”

Value

46/100
672 reviews

Poor value for money. Expensive breakfast and dining. Free internet. Standard beverage prices.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Pool

11/100
9 reviews

Bad pool.

“Didn't have changing rooms” “Does not have a pool”

Ranked top 15% by couples, with a score of 85

Good to know

  • Expensive restaurant

    “Cafe kind of expensive” “Meals was quite extortionate”

  • Bad air conditioning

    “Broken ac and shower facilities”

  • Clean bathroom

    “Plenty of clean white towels” “Bathroom was clean”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

Review highlights

Location

95/100
303 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Reasonably accessible by car.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

90/100
74 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Wellness

87/100
7 reviews

Awesome wellness and fitness areas.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Vibe

87/100
108 reviews

Awesome vibe. Modern Hotel. Entrance area is ok. Stylish Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

78/100
242 reviews

Friendly service and great housekeeping, but so-so reception.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

68/100
377 reviews

Medium sized, modern and clean rooms. TV's, beds and views are impressive. Rooms are cramped and poorly-maintained with bad A/C. Unacceptable minibars and kitchenettes.

“Shower unit leaked” “Broken ac and shower facilities” “Door was broken”

WiFi

58/100
57 reviews

WiFi is good value.

“Paying for internet” “In room wireless is a joke” “Paying for WiFi”

Bar

56/100
61 reviews

Standard bar. Standard beverage prices.

“Fabulous cocktail bar” “No Tea and Coffee” “Bar / restaurant also very modern”

Breakfast

54/100
101 reviews

Breakfast is decent but expensive.

“Good sunday brunch” “Fresh breakfast buffet and dinner” “Expensive breakfast”

Value

36/100
145 reviews

Poor value for money. Expensive breakfast and dining. Free internet. Standard beverage prices.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 9% by families, with a score of 85

Good to know

  • Bad restaurant service

    “Food service could be more frequent”

  • Good fitness area

    “Gym is well equipped and very clean” “Great gym”

  • Wonderful housekeeping

    “Cleaning is impeccable” “House keeping was excellent”

  • Bad kitchenette

    “No microwave or coffee maker” “No tea or coffee making facilities”

Review highlights

Location

95/100
279 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Average parking.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

92/100
65 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Wellness

89/100
7 reviews

Awesome wellness and fitness areas.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Service

78/100
218 reviews

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

66/100
297 reviews

Average, modern rooms with typical furnishings but lovely beds. Tidy, with great views, but rooms and bathrooms are small. Poorly-maintained rooms with bad kitchenettes.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

Bar

63/100
29 reviews

Standard bar.

“Beer ice cold” “Bar staff are exceptional” “Bar / restaurant also very modern”

WiFi

54/100
45 reviews

WiFi is good value.

“Provided FREE internet access” “Free wi-Fi access” “Fast wifi”

Comfort

53/100
135 reviews

Comfortable enough with an average noise level. Small bathrooms and rooms, but awesome beds.

“Much more peaceful environment” “Broken ac and shower facilities” “Bed which was far too hard”

Breakfast

46/100
82 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

40/100
121 reviews

Poor value for money. Expensive breakfast. Free internet.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 16% by solo travelers, with a score of 83

Good to know

  • Bad minibar

    “No mini bar” “Empty fridge”

  • Free internet

    “Wi-Fi is available free” “Provided FREE internet access”

  • Pleasant entrance area

    “Lobby is amazing” “Lobby area is very stylish beautiful”

  • Very quiet

    “Much more peaceful environment” “No city noise”

Review highlights

Location

97/100
44 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

90/100
20 reviews

Awesome vibe. Pleasant entrance area. Modern Hotel. Friendly atmosphere.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Cleanliness

90/100
10 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Amenities

83/100
23 reviews

Great hotel buildings and entrance area.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

78/100
46 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

74/100
70 reviews

Tidy, modern rooms with comfortable beds. So-so bathrooms and room size, but great views. Room need better maintenance, and minibars are not great.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Bar

63/100
14 reviews

Standard bar.

“Drinks menu is extensive” “Amazing cocktails” “Bar staff are exceptional”

WiFi

57/100
21 reviews

WiFi is decent and okay-priced.

“Paying for internet” “Wifi only available” “No wifi in rooms”

Breakfast

52/100
13 reviews

Breakfast is decent but expensive.

“Breakfast was amazing” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

42/100
30 reviews

Poor value for money. Expensive breakfast. Internet is affordable.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 13% by business travelers, with a score of 85

Good to know

  • Poorly-maintained rooms

    “Pillows too soft” “Ice machine was not working”

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

  • Clean

    “Everything was clean and modern” “Rooms are good sized and immaculate”

  • Friendly service

    “Staff was nice and attentive” “Staff was knowledgeable and friendly”

Review highlights

Location

95/100
28 reviews

Great location with excellent sightseeing.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

93/100
14 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

90/100
12 reviews

Awesome vibe. Modern Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

79/100
20 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

77/100
31 reviews

Views are great and rooms are clean. Rooms are badly-maintained with mediocre bathrooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Breakfast

45/100
8 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

42/100
13 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • Free internet

    “Wi-Fi is available free” “Provided FREE internet access”

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

Review highlights

Location

97/100
11 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

92/100
5 reviews

Clean.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

84/100
5 reviews

Awesome vibe. Modern Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

79/100
7 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

74/100
18 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

WiFi

57/100
7 reviews

WiFi is good value.

“Provided FREE internet access” “No internet” “Wifi is free”

Breakfast

49/100
6 reviews

Bad breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

48/100
10 reviews

Poor value for money. Free internet.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 31% by couples, with a score of 85

Good to know

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Poor value for money

    “Meals was quite extortionate” “Paying for internet”

Review highlights

Location

96/100
6 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Room

78/100
8 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Value

45/100
4 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

  • Great view

    “Room view was amazing” “Views are amazing”

  • Professional service

    “Staff was knowledgeable and friendly” “Concierge is very knowledgeable”

  • Great reception

    “Fantastic experience at this hotel from check in” “Excellent concierge service”

Review highlights

Location

96/100
259 reviews

Great location with excellent sightseeing. Close to public transport.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

92/100
50 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

89/100
95 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Entrance area is ok. Luxurious Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Wellness

87/100
7 reviews

Great wellness & sports facilities.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Service

78/100
300 reviews

Service is professional and cheery, especially reception and housekeeping. Bad restaurant service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

69/100
384 reviews

Furnishings and room sizes are standard. New, clean rooms, nice TV's, and great views. Beds are great, but A/C isn't. Small bathrooms, dilapidated rooms, and poor minibars.

“Shower unit leaked” “Broken ac and shower facilities” “Door was broken”

Bar

59/100
39 reviews

Alright but overpriced bar.

“Drinks menu is extensive” “Amazing cocktails” “Bar staff are exceptional”

WiFi

52/100
65 reviews

WiFi is decent and okay-priced.

“Not included WI-FI” “In room wireless is a joke” “No wifi in rooms”

Breakfast

49/100
121 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

24/100
183 reviews

Poor value for money. Expensive breakfast. Internet is affordable. Bar and restaurant are expensive.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 5% by couples, with a score of 82

Good to know

  • Poorly-maintained rooms

    “Pillows too soft” “Ice machine was not working”

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Bad minibar

    “No mini bar” “Empty fridge”

Review highlights

Cleanliness

95/100
5 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Location

94/100
39 reviews

Great location with excellent sightseeing.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

89/100
14 reviews

Awesome vibe. Modern Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

76/100
51 reviews

Efficient, friendly service with a nice reception.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Comfort

66/100
54 reviews

Rooms are of average size, not too noisy, and comfortable enough. Beds are great, but A/C isn't.

“Much more peaceful environment” “Broken ac and shower facilities” “Rooms are good sized and immaculate”

Bar

59/100
11 reviews

Standard bar.

“Fabulous cocktail bar” “No tea” “Bar / restaurant also very modern”

Room

57/100
94 reviews

Great beds with excellent views in acceptably sized and badly-maintained. Bad A/C in new, clean, but badly maintained rooms. Minibars and bathrooms are unacceptable.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

WiFi

55/100
16 reviews

WiFi is decent and okay-priced.

“Wi-Fi is available free” “Paying for internet” “Good wifi”

Breakfast

52/100
32 reviews

Breakfast is decent but expensive.

“Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive” “Free breakfast and bar drinks”

Value

34/100
50 reviews

Poor value for money. Expensive breakfast. Internet is affordable.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 8% by families, with a score of 81

Good to know

  • Small bathroom

    “Bathrooms are small” “Bath was small”

  • Friendly service

    “Staff was nice and attentive” “Staff was knowledgeable and friendly”

  • Poor bathroom

    “No bath tub” “Sink in the bathroom had a leak”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

Review highlights

Location

95/100
44 reviews

Great location with excellent sightseeing. Close to public transport.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

90/100
5 reviews

Clean.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Service

75/100
48 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

65/100
64 reviews

Moderately-sized rooms but bathrooms are small. Excellent beds and great views.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

Comfort

59/100
35 reviews

Rooms are of average size, not too noisy, and comfortable enough. Excellent beds but small bathrooms.

“Much more peaceful environment” “Broken ac and shower facilities” “Bed which was far too hard”

WiFi

57/100
9 reviews

WiFi is decent and okay-priced.

“Provided FREE internet access” “Incredibly slow wifi” “No free wifi”

Breakfast

49/100
17 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

39/100
30 reviews

Poor value for money. Expensive breakfast. Internet is affordable.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 3% by solo travelers, with a score of 87

Good to know

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

  • Poor value for money

    “Meals was quite extortionate” “Paying for internet”

Review highlights

Location

96/100
8 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

82/100
13 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

71/100
15 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

66/100
7 reviews

Comfortable.

“Much more peaceful environment” “Broken ac and shower facilities” “Rooms are good sized and immaculate”

WiFi

59/100
7 reviews

WiFi is decent and okay-priced.

“Provided FREE internet access” “Good wifi speed” “Paying for WiFi”

Value

43/100
9 reviews

Poor value for money. Internet is affordable.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • Wonderful sightseeing

    “Amazing Times Square” “Breathtaking view of time square”

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

  • Great view

    “Room view was amazing” “Views are amazing”

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

Review highlights

Location

97/100
1033 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. So-so car access and parking. Great nearby restaurants and bars with excellent excursions.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

96/100
398 reviews

Clean hotel facilities. Clean rooms and bathrooms. Clean wellness & sports facilities.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

90/100
413 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish Hotel. Luxurious Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Wellness

89/100
23 reviews

Great fitness area with clean wellness facilities.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Service

81/100
856 reviews

Friendly and professional service, with outstanding housekeepers and bar staff. Reception is alright, but restaurant service is disappointing. Great hotel security.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

76/100
1102 reviews

New, clean rooms, nice TV's, and great views. Bathrooms are cramped but clean. Average sized rooms. Badly-kept rooms with crummy A/C, minibars and kitchenettes.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

WiFi

63/100
137 reviews

WiFi is good value.

“In room wireless is a joke” “Free daily wifi” “No free wifi”

Value

55/100
301 reviews

Fairly good value for money. Expensive breakfast and dining. Free internet. Standard beverage prices.

“Rate paid excellent” “Many attractions nearby and several affordable” “Meals was quite extortionate”

Breakfast

47/100
148 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Ranked top 17% by couples, with a score of 86

Good to know

  • Small bathroom

    “Bathrooms are small” “Bath was small”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

  • Poorly-maintained rooms

    “Pillows too soft” “Ice machine was not working”

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

Review highlights

Location

97/100
159 reviews

Great location with excellent sightseeing. Close to public transport.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

93/100
45 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

87/100
49 reviews

Awesome vibe. Modern Hotel. Entrance area is ok. Stylish Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

78/100
122 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

69/100
169 reviews

Room size is alright; bathrooms are small, and rooms poorly-maintained. Tidy, modern rooms with great beds and excellent views. Bad kitchenette.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

WiFi

60/100
21 reviews

WiFi is good value.

“Provided FREE internet access” “Slow WiFi” “Wifi is free”

Bar

60/100
37 reviews

Standard bar.

“No tea/ coffee” “Amazing cocktails” “Bar / restaurant also very modern”

Breakfast

51/100
29 reviews

Breakfast is decent but expensive.

“Great breakfast display” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

46/100
47 reviews

Poor value for money. Free internet. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 7% by families, with a score of 87

Good to know

  • Great shopping

    “Excellent spot for shopping” “Shops on 5th Avenue are only 10 minutes walk from”

  • Near city centre

    “In the heart of the city” “Close to everything midtown”

  • Great wellness & sports facilities

    “Gym is well equipped and very clean” “Great gym”

  • Good fitness area

    “Gym is well equipped and very clean” “Great gym”

Review highlights

Location

96/100
137 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Average parking.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

93/100
40 reviews

Clean hotel facilities. Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Wellness

90/100
5 reviews

Awesome wellness and fitness areas.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Vibe

89/100
49 reviews

Awesome vibe. Modern Hotel. Stylish Hotel. Pleasant entrance area.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Amenities

82/100
35 reviews

Modern facilities with nice terrace and entrance area. Beautiful architecture.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

79/100
106 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

65/100
134 reviews

Average, modern rooms with typical furnishings but lovely beds. Clean, but small, rooms with great views and unpleasant bathrooms. Poorly-maintained rooms with bad kitchenettes.

“Shower unit leaked” “Broken ac and shower facilities” “Door was broken”

Bar

62/100
19 reviews

Standard bar.

“Fabulous cocktail bar” “No tea/ coffee” “Bar / restaurant also very modern”

WiFi

58/100
16 reviews

WiFi is good value.

“Wi-Fi is available free” “Provided FREE internet access” “Good wifi”

Value

48/100
43 reviews

Poor value for money. Expensive breakfast. Free internet.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Breakfast

44/100
26 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Ranked top 33% by solo travelers, with a score of 80

Good to know

  • Bad minibar

    “No mini bar” “Empty fridge”

  • Pleasant entrance area

    “Lobby is amazing” “Lobby area is very stylish beautiful”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

  • Free internet

    “Wi-Fi is available free” “Provided FREE internet access”

Review highlights

Location

97/100
26 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

90/100
14 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Cleanliness

90/100
7 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Amenities

82/100
11 reviews

Great hotel buildings and entrance area.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

77/100
24 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

74/100
35 reviews

Clean rooms with wonderful beds and stunning views. Bathrooms and room size are acceptable. Bad minibar.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Bar

65/100
9 reviews

Standard bar.

“Fabulous cocktail bar” “Bar staff are exceptional” “Bar / restaurant also very modern”

WiFi

57/100
12 reviews

WiFi is decent and okay-priced.

“Wi-Fi is available free” “MAC computers nice” “Free daily wifi”

Breakfast

52/100
8 reviews

Breakfast is decent but expensive.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Free breakfast and bar drinks”

Value

44/100
14 reviews

Poor value for money. Expensive breakfast. Internet is affordable.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 16% by business travelers, with a score of 84

Good to know

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

  • Clean

    “Everything was clean and modern” “Rooms are good sized and immaculate”

  • Friendly service

    “Staff was nice and attentive” “Staff was knowledgeable and friendly”

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

Review highlights

Location

96/100
22 reviews

Great location with excellent sightseeing.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

92/100
12 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

90/100
9 reviews

Awesome vibe.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

79/100
18 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

76/100
26 reviews

Rooms are clean but complaints about the bathrooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Breakfast

46/100
5 reviews

Bad breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

41/100
8 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

  • Comfortable beds

    “Fabulous pillows” “Excellent nights sleep”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

Review highlights

Location

98/100
17 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

91/100
14 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Amenities

85/100
11 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

80/100
19 reviews

Friendly service and great reception.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

78/100
48 reviews

New rooms with excellent beds and wonderful views. Bathrooms and room size are acceptable.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

71/100
24 reviews

Average size, comfortable rooms with particularly comfy beds.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

WiFi

58/100
6 reviews

Regular internet service.

“Not included WI-FI” “Paying for internet” “Wifi unreliable”

Breakfast

53/100
15 reviews

Breakfast is decent but expensive.

“Breakfast inedible” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

43/100
11 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 16% by families, with a score of 82

Good to know

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Awesome vibe

    “Everything was clean and modern” “Lobby is amazing”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Location

97/100
5 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

89/100
4 reviews

Awesome vibe.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Room

74/100
13 reviews

Great, reasonably-sized rooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

64/100
6 reviews

Somewhat comfortable and acceptably sized rooms.

“Much more peaceful environment” “Broken ac and shower facilities” “Duvet too warm”

Breakfast

48/100
7 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

42/100
7 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 33% by couples, with a score of 82

Good to know

  • Rather comfortable

    “Much more peaceful environment” “Rooms are good sized and immaculate”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Room

78/100
7 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

73/100
5 reviews

Rather comfortable.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Good to know

  • Professional service

    “Staff was knowledgeable and friendly” “Concierge is very knowledgeable”

  • Friendly service

    “Staff was nice and attentive” “Staff was knowledgeable and friendly”

  • Friendly atmosphere

    “30 year old daughter enjoyed the atmosphere” “Lovely setting with mood lighting”

Review highlights

Location

98/100
22 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

91/100
8 reviews

Awesome vibe. Friendly atmosphere.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Cleanliness

90/100
5 reviews

Clean.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Service

80/100
21 reviews

Service is professional and friendly.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

73/100
26 reviews

Great, reasonably-sized rooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Breakfast

58/100
6 reviews

Breakfast is average.

“The breakfast buffet was pricey” “Excellent breakfast” “Fresh breakfast buffet and dinner”

Value

45/100
5 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 8% by families, with a score of 87

Good to know

  • Professional service

    “Staff was knowledgeable and friendly” “Concierge is very knowledgeable”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

Review highlights

Location

98/100
10 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

79/100
8 reviews

Professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

74/100
11 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Ranked top 11% by couples, with a score of 88

Good to know

  • Awesome vibe

    “Everything was clean and modern” “Lobby is amazing”

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Vibe

91/100
4 reviews

Awesome vibe.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

83/100
5 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

79/100
4 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Good to know

  • Comfortable beds

    “Fabulous pillows” “Excellent nights sleep”

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

Review highlights

Location

98/100
13 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Amenities

85/100
5 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

79/100
7 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

78/100
18 reviews

Moderately-sized rooms with great beds.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

73/100
10 reviews

Average size, comfortable rooms with particularly comfy beds.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Breakfast

51/100
7 reviews

Breakfast is average.

“Breakfast inedible” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

40/100
4 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 7% by couples, with a score of 88

Good to know

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Room

75/100
6 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Ranked top 6% by families, with a score of 86

Good to know

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Room

77/100
3 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Good to know

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

  • Near city centre

    “In the heart of the city” “Close to everything midtown”

Review highlights

Location

98/100
204 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Reasonably accessible by car.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

95/100
101 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Stylish Hotel. Friendly atmosphere. Luxurious Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Cleanliness

93/100
54 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Wellness

89/100
8 reviews

Awesome wellness and fitness areas.

“Gym is well equipped and very clean” “Great gym” “Nice gym and lobby”

Amenities

88/100
86 reviews

Updated facilities with a great terrace. Great hotel grounds with a beautiful entrance area.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Room

82/100
218 reviews

New, clean rooms, nice TV's, and great views. Decently sized rooms, but neglected. Cramped but relatively clean bathrooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Service

79/100
124 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Bar

65/100
22 reviews

Standard bar.

“Fabulous cocktail bar” “No refreshment” “Bar / restaurant also very modern”

WiFi

61/100
34 reviews

WiFi is good value.

“No internet” “Free wifi in the reception area” “No wifi in rooms”

Breakfast

56/100
57 reviews

Breakfast is decent but expensive.

“Fresh breakfast buffet and dinner” “Breakfast could be a little hotter” “Breakfasts in the hotel were expensive”

Value

49/100
78 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 1% by couples, with a score of 89

Good to know

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Poorly-maintained rooms

    “Pillows too soft” “Ice machine was not working”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

  • Poor value for money

    “Meals was quite extortionate” “Paying for internet”

Review highlights

Location

98/100
55 reviews

Near city centre in a great location. Close to public transport.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

92/100
23 reviews

Awesome vibe. Modern Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Cleanliness

90/100
11 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Amenities

84/100
22 reviews

Nice hotel buildings and lovely terraces.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

79/100
34 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Food

76/100
13 reviews

Delicious food.

“Excellent diner” “Food is delicious” “Restaurant is excellent and affordable”

Room

74/100
49 reviews

Great views from updated, clean rooms. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Bar

63/100
4 reviews

Standard bar.

“No Tea and Coffee” “Beer ice cold” “Bar / restaurant also very modern”

WiFi

61/100
7 reviews

Regular internet service.

“Provided FREE internet access” “Wifi worked well” “No free wifi”

Breakfast

51/100
16 reviews

Breakfast is decent but expensive.

“Breakfast area is great” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

45/100
19 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 3% by families, with a score of 86

Good to know

  • Pleasant entrance area

    “Lobby is amazing” “Lobby area is very stylish beautiful”

  • Near city centre

    “In the heart of the city” “Close to everything midtown”

  • Clean

    “Everything was clean and modern” “Rooms are good sized and immaculate”

  • Clean rooms

    “Rooms are good sized and immaculate” “Bathrooms are very clean and modern”

Review highlights

Location

96/100
30 reviews

Near city centre in a great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

95/100
10 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

91/100
11 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Amenities

84/100
11 reviews

Great hotel buildings and entrance area.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

82/100
23 reviews

Friendly service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Food

76/100
7 reviews

Delicious food.

“Excellent diner” “Food is delicious” “Restaurant is excellent and affordable”

Room

73/100
31 reviews

Clean rooms with wonderful beds and stunning views. Rooms are an okay size but the bathrooms are unacceptable.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

WiFi

53/100
7 reviews

Regular internet service.

“Provided FREE internet access” “Slow WiFi” “No wifi in rooms”

Breakfast

52/100
12 reviews

Breakfast is decent but expensive.

“Good sunday brunch” “Fresh breakfast buffet and dinner” “Breakfast is expensive”

Value

44/100
14 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 14% by solo travelers, with a score of 87

Good to know

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

98/100
5 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Room

77/100
7 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Good to know

  • Wonderful housekeeping

    “Cleaning is impeccable” “House keeping was excellent”

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Modern Hotel

    “Everything was clean and modern” “Ultra modern shower room”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

Review highlights

Location

97/100
39 reviews

Great location with excellent sightseeing.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

93/100
8 reviews

Clean rooms.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

90/100
14 reviews

Awesome vibe. Modern Hotel.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

87/100
36 reviews

Friendly and professional housekeepers.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Amenities

83/100
14 reviews

Nice hotel buildings and lovely terraces.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Room

78/100
58 reviews

Great views from new, clean, and decently furnished rooms. Rooms are average size with reasonable bathrooms, but beds are comfortable.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

72/100
32 reviews

Okay room size, but comfortable and quiet with wonderful beds.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Value

52/100
16 reviews

Fairly good value for money. Expensive breakfast.

“Many attractions nearby and several affordable” “High room rate” “Meals was quite extortionate”

Breakfast

49/100
6 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Ranked top 16% by couples, with a score of 83

Good to know

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

  • Great view

    “Room view was amazing” “Views are amazing”

  • Great amenities

    “Much more peaceful environment” “Excellent outdoor seating”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

95/100
10 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

83/100
5 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Amenities

83/100
7 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Room

75/100
14 reviews

Good rooms with great views.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

69/100
8 reviews

Somewhat comfortable and acceptably sized rooms.

“Much more peaceful environment” “Broken ac and shower facilities” “Noise was very loud”

Ranked top 4% by families, with a score of 85

Good to know

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

  • Rather comfortable

    “Much more peaceful environment” “Rooms are good sized and immaculate”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

98/100
6 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

84/100
7 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

77/100
9 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

73/100
5 reviews

Rather comfortable.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Good to know

  • Great view

    “Room view was amazing” “Views are amazing”

Review highlights

Location

98/100
8 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

80/100
5 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

76/100
7 reviews

Lovely rooms with pleasant views.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Value

42/100
4 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Review highlights

Location

98/100
6 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

77/100
7 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

76/100
4 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Ranked top 16% by families, with a score of 82

Good to know

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

98/100
5 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Good to know

  • Pleasant hotel grounds

    “Much more peaceful environment” “Excellent outdoor seating”

  • Comfortable beds

    “Fabulous pillows” “Excellent nights sleep”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

  • Great view

    “Room view was amazing” “Views are amazing”

Review highlights

Location

98/100
30 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Cleanliness

95/100
6 reviews

Clean hotel facilities.

“Everything was clean and modern” “Rooms are good sized and immaculate” “Hotel was impeccably clean”

Vibe

87/100
7 reviews

Awesome vibe.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Amenities

83/100
12 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

82/100
23 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

78/100
29 reviews

Great rooms, with comfortable beds and lovely views. Average sized rooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Food

77/100
8 reviews

Delicious food.

“Excellent diner” “Food is delicious” “Restaurant is excellent and affordable”

Comfort

74/100
11 reviews

Average size, comfortable rooms with particularly comfy beds.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Bar

63/100
11 reviews

Standard bar.

“Lack of tea and coffee” “Amazing cocktails” “Bar / restaurant also very modern”

WiFi

61/100
5 reviews

Regular internet service.

“Provided FREE internet access” “Fast wifi” “Free wifi in the reception area”

Breakfast

53/100
15 reviews

Breakfast is decent but expensive.

“Fresh breakfast buffet and dinner” “Breakfast could be a little hotter” “Breakfasts in the hotel were expensive”

Value

47/100
14 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 36% by couples, with a score of 84

Good to know

  • Poor value for money

    “Meals was quite extortionate” “Paying for internet”

  • Rather comfortable

    “Much more peaceful environment” “Rooms are good sized and immaculate”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

98/100
7 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

83/100
5 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

75/100
8 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

72/100
4 reviews

Rather comfortable.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

Breakfast

52/100
5 reviews

Breakfast is average.

“Breakfast was delicious” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Value

48/100
5 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 6% by families, with a score of 89

Good to know

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Great room

    “Rooms are good sized and immaculate” “Beds are amazing”

Review highlights

Location

98/100
9 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Room

77/100
4 reviews

Great room.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Service

77/100
6 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Breakfast

52/100
5 reviews

Breakfast is average.

“No breakfast” “Fresh breakfast buffet and dinner” “Breakfasts in the hotel were expensive”

Good to know

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

Review highlights

Location

98/100
7 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Amenities

84/100
5 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Room

76/100
13 reviews

Great, reasonably-sized rooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Service

76/100
10 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Comfort

70/100
8 reviews

Average sized rooms, but very comfortable.

“Much more peaceful environment” “Rooms are good sized and immaculate” “Beds are amazing”

WiFi

63/100
5 reviews

Regular internet service.

“Provided FREE internet access” “Strong Wifi” “Wifi is free”

Value

46/100
10 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • Friendly service

    “Staff was nice and attentive” “Staff was knowledgeable and friendly”

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

Review highlights

Location

96/100
22 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Service

82/100
13 reviews

Friendly service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

80/100
15 reviews

Great rooms with decent bathrooms.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Amenities

78/100
7 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Value

48/100
6 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Good to know

  • Professional service

    “Staff was knowledgeable and friendly” “Concierge is very knowledgeable”

  • Awesome terrace

    “Wonderful terrace” “Great terrace for drinks”

  • New rooms

    “Ultra modern shower room” “Lovely modern room”

  • Expensive breakfast

    “The breakfast buffet was pricey” “Expensive breakfasts”

Review highlights

Location

97/100
34 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

88/100
15 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Amenities

81/100
16 reviews

Modern facilities with nice terrace and entrance area.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

81/100
33 reviews

Reception is decent, with overall friendly and professional service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

69/100
42 reviews

Rooms are an okay size but the bathrooms are unacceptable. Modern rooms with excellent views.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

WiFi

56/100
5 reviews

Regular internet service.

“Not included WI-FI” “Improved computer station” “No wifi in rooms”

Breakfast

48/100
9 reviews

Overpriced, subpar breakfast.

“Breakfast buffet was horrible” “Breakfasts in the hotel were expensive” “Breakfast was not cheap but worth”

Value

46/100
22 reviews

Poor value for money. Expensive breakfast.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 5% by families, with a score of 88

Good to know

  • Great view

    “Room view was amazing” “Views are amazing”

  • Fantastic service

    “Exceptional guest relations manager” “Hotel staff and cleanliness were excellent”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

Review highlights

Location

98/100
14 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Amenities

83/100
6 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Service

79/100
8 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Room

73/100
15 reviews

Good rooms with great views.

“Rooms are good sized and immaculate” “Beds are amazing” “Room view was amazing”

Comfort

65/100
5 reviews

Somewhat comfortable and acceptably sized rooms.

“Much more peaceful environment” “No top sheet” “Broken ac and shower facilities”

Value

48/100
12 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Ranked top 51% by couples, with a score of 78

Good to know

  • Awesome vibe

    “Everything was clean and modern” “Lobby is amazing”

  • Nice building

    “Hotel facilities excellent” “Amazing roof terrace”

  • Great amenities

    “Much more peaceful environment” “Excellent outdoor seating”

  • Great location

    “Fantastic loacation with everything” “Amazing view of Time Square”

Review highlights

Location

96/100
10 reviews

Great location.

“Fantastic loacation with everything” “Amazing view of Time Square” “Location is exceptional and convenient”

Vibe

85/100
5 reviews

Awesome vibe.

“Everything was clean and modern” “Lobby is amazing” “Lobby area is very stylish beautiful”

Service

81/100
7 reviews

Fantastic service.

“Exceptional guest relations manager” “Hotel staff and cleanliness were excellent” “Staff were outstanding”

Amenities

79/100
5 reviews

Nice building.

“Much more peaceful environment” “Excellent outdoor seating” “Hotel facilities excellent”

Room

68/100
9 reviews

Room is all right.

“Sink in the bathroom had a leak” “Broken ac and shower facilities” “Door was broken”

Value

45/100
8 reviews

Poor value for money.

“Meals was quite extortionate” “Paying for internet” “Charged me for my stay”

Review Semantics by TrustYou

Customer Reviews of Novotel New York Times Square

4.5 out of 5.Based on 2750 guest reviews, Very Good

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2001
Floors:26
Rooms:488
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:420
Handicap Rooms:
Suites:0
Meeting Rooms:3
Meeting Space:1200 sq. feet
Banquet Space:Holds 50 people
Policies / Expenses
Cancellation:
60 Days Prior, 30 Days Prior
Nightly Parking:25
Typical Group Deposit:50%
Total Taxes:14.75%
Total Misc Fees:$3.50 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health centre
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Voicemail

Airport & Shuttle Information

LGA AirportJFK Airport

Airport Shuttle? Sorry, no airport shuttle available.

About Novotel

  • Business and leisure hotel with locations in major international cities, business districts and tourist destinations
  • Spacious guestrooms in a contemporary design with eco-friendly amenities
  • Free Wi-Fi services and plenty of outlets
  • 4 breakfast options: early bird, city breakfast, buffet breakfast, room service and 3 lunch/dinner options: restaurant, bar, and in-room service
  • Uniquely designed meeting room spaces
  • Great accomodation offers for families including breakfast for 2 children under 16 per adult room, late Sunday check-out time (5pm), giveaways and play areas, as well as special kid's menus and baby equipment
  • Fitness and wellness areas

The Novotel highlights above are subject to change without notice.

Previously known as:
Novotel Ny

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