BEST WESTERN DOWNTOWN DISNEY RESORT AREA

2000 Hotel Plaza Blvd., Lake Buena Vista, FL 32830 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Resort Hotel in Orange County
28.3782-81.50753
Check availability
Average
3.5/ 5

Based on 1982 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • The Avg. Group Saves 17.6%!
  • Fitness + Health Center
  • 325 rooms in hotel
  • 18 floors in property
  • Check-out time: 11am
  • Groups/Meetings rating of 10.0/10
  • 7 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Balcony Sofa Bed High Speed Internet Coffee Maker Iron
Non-Smoking
Check Rates1 King Bed High Speed Internet Balcony Sofa Bed Microwave Refrigerator
Non-Smoking
Check Rates1 King Bed No Balcony Sofa Bed High Speed Internet Accessible Coffee Maker Iron and Ironin
Smoking
Check Rates1 King Bed No High Speed Internet Accessible Balcony Second Bed Is A Sofa Bed Microwave
Smoking
Check Rates1 Queen Bed Mobility Accessible Roll in Shower
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Balcony Microwave Refrigerator High Speed Internet Coffee Maker
Non-Smoking
Check Rates2 Queen Beds Balcony Sofa Bed High Speed Internet Coffee Maker Iron
Non-Smoking
Check Rates2 Queen Beds Disney View Balcony
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Balcony Sofa Bed Microwave Refrigerator
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Coffee Maker Hair Dryer Iron
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible Bathtub
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible Roll in Shower
Non-Smoking
Check Rates2 Queen Beds No Balcony Microwave and Refrigerator High Speed Internet Accessible Coffee Ma
Smoking
Check Rates2 Queen Beds No Balcony Sofa Bed High Speed Internet Accessible Coffee Maker Iron and Iron
Smoking
Check Rates2 Queen Beds No Disney View Balcony
Smoking
Check Rates2 Queen Beds No High Speed Internet Accessible Balcony Second Bed Is A Sofa Bed Microwave An
Smoking
Check Rates2 Queen Beds No High Speed Internet Accessible Coffee Maker Hairdryer Iron and Ironing Boar
Smoking
Check RatesDeluxe Disney View
Non-Smoking
Check RatesDeluxe Disney View Breakfast Package
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room Breakfast Package
Non-Smoking
Check RatesDouble Standard
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed Balcony Sofa Bed High Speed Coffee Maker Iron
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed High Speed Balcony Sofa Bed Micrfrg
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 Queen Bed Mobility Accessible Roll in Shower
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds Balcony Micrfg High Speed Net Coffee Maker
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds Balcony Sofa Bed High Speed Coffee Maker Iron
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds High Speed Balcony Sofa Bed Micrfrg
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds High Speed Net Coffee Maker Hair Iron
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds Mobility Accessible Bathtub
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds Mobility Accessible Roll in Shower
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds No Disney View Balcony
Smoking
Check RatesKing Room
Non-Smoking
Check RatesKing Room Breakfast Package
Non-Smoking
Check RatesPreferred Room Breakfast Package
Non-Smoking
Check RatesStandard Room 1 King Bed Balcony
Non-Smoking
Check RatesStandard Room 1 King Bed Balcony Flexible Rate
Non-Smoking
Check RatesStandard Room 1 King Bed Balcony Web Special
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Flexible Rate
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Web Special
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Bathtub
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Bathtub Flexible Rate
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Bathtub Web Special
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Flexible Rate
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Web Special
Non-Smoking
Check RatesStandard Room 2 Queen Beds Balcony
Non-Smoking
Check RatesStandard Room 2 Queen Beds Balcony Flexible Rate
Non-Smoking
Check RatesStandard Room 2 Queen Beds Balcony Web Special
Non-Smoking
Check RatesStandard Room 2 Queen Beds Flexible Rate
Non-Smoking
Check RatesStandard Room 2 Queen Beds Web Special
Non-Smoking
Check RatesStandard Room Including Resort Fee
Non-Smoking

Local Attractions

Walt Disney World, Downtown Disney, Orlando Premium Outlets, Sea World, Universal Studios, ESPN Wide World of Sports

Our Hotel Planner Expert Reviews of Best Western Downtown Disney Resort Area

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"All the amenities, close to Disney."
Overall Score4.0/ 5
The Best Western is located on Hotel Plaza drive which is basically the entrance to Disney in Orlando. The hotel has more amenities than you would expect including a full service restaurant, pizza + movie packages, very large pool, fitness center, Grab and Go market, shuttle to the parks, ticket information for the attractions, business center and free parking. The staff is very friendly and the rooms are large. With free parking, several affordable food options on site and a shuttle to the park this Best Western is a great choice for a Disney family vacation.
Whitney L., a local HotelPlanner Lake Buena Vista expert from US flag
08-Sep-2014 Verified Review

Verified Reviews of Best Western Downtown Disney Resort Area

Below are the verified reviews from guests that we have booked recently:
"Lost a Customer!"
Overall Score1.0/ 5
I am outraged by the service that I received during my recent stay at the Best Western Resort Lake Buena Vista, Florida. I have never been treated with such lack of care. I chose this hotel to host my family reunion and my family was very disappointed in the service that we received and the amenities. I checked into my suite at 1 AM in the morning and I discovered bedbugs in the bed. I informed the overnight staff and my room was switched. The new room appeared to be okay. We soon found out there was a number of concerns in this suite. The air conditioner only blew hot air. The bathroom was dirty inside and outside of the tube (ring marks were dark and visible). There was dirt marks underneath the bathroom sink on the floor. We found spider webs in the corners of the dinning room. A pair of eyeglass in the pillow case that didn't belong to anyone in my party. The sales manager and district manager apologized for the inconvenience. They sent in a crew to clean up and repair the air conditioner. Afterwards, the air conditioner continually ran. The tub was cleaned however, under the sink wasn't and the spider webs remained. The district manager stated that he was perplexed how the eyeglasses could have been in the pillow case that had gone through the washer. I informed him that the linen wasn't changed until I asked for it to be changed. That's when he told me that the linen is only changed every three days. How disgusting. It is evident that customer service is not important to Best Western Resort Lake Buena Vista, Florida. The sales manager promised to reimburse my sister's credit card for rooms that were canceled and still charged her account. Unfortunately, they have lost a customer. I will not recommend this hotel to any of my family or friends.
(Meeting planner, booked 25 rooms), from US flag
17-Aug-2014 Verified Review, stayed from Thu Aug 07 to Sun Aug 10 2014 at a $96.00 group rate (15% discount).
Response from Management on 26-Aug-2014:
Thank you for taking the time to review our hotel. We appreciate honest feedback and use these opportunities to improve our services. I apologize for the problems that you experienced during your stay. We definitely attempted to work with you while you were here with us. Immediately upon moving your room, we had our pest control company come out to inspect your room and there were no bedbugs in your room or any other. We do apologize for the small amount of dust under the chaise lounge and we will certainly strive to keep the floors under the furniture dust free going forward. We also regret the misunderstanding regarding our linens. We always change our linens between guests and throughout our guest stays. We did refund one nights' stay as a courtesy to you. However, as your other guests were no shows, we did charge their cards for one nights' room and tax per our written hotel policy as we explained to you while you were here. We look forward to the opportunity to welcome you back to the hotel in the future.
"Everything a group leader is looking for"
Overall Score4.0/ 5
I called them when we got on I-4. All rooms were ready when we arrived even though we arrived 45 minutes early. All keys were ready for me to give the group and they promptly gave me the list with each of the attendees room numbers. They were extremely accommodating to those in the group who wanted a pre and post stay even though they booked that under a different system. Bottom line: everything a group leader was looking for. The best part: no complaints!
(Group coordinator, booked 10 rooms), from US flag
29-Jan-2014 Verified Review, stayed from Sat Jan 18 to Mon Jan 20 2014 at a $129.00 group rate (10% discount).

Customer Reviews of Best Western Downtown Disney Resort Area

3.5 out of 5.Based on 1982 guest reviews, Average

Property Description

The Best Western Lake Buena Vista Resort Hotel Downtown Disney, just renovated, is located in the heart of the excitement that the Downtown Disney Resort Area has to offer. We are a full service, high-rise hotel that offers complimentary transportation to all four Walt Disney World theme parks. Our amenities include a full service restaurant, Internet cafe, a lounge, a Pizza Hut Express, business center, fully equipped fitness center, electronic game room, heated swimming pool and garden gazebo. Free parking and internet.The hotel offers just over 4,000 square feet of flexible meeting space and can accommodate meetings of 5-175 people and banquets from 20-180 people. Our convenient location, spacious accommodations, modern facilities, along with our professional staff makes our hotel the ideal host for your group or event.

Details / Other Expenses

Check In:3:00pm
Check Out:11am
Year of Last Renovation:2007
Floors:18
Rooms:325
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:325
Handicap Rooms:
Suites:4
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:7 View Spaces
Meeting Space:2044 sq. feet
Banquet Space:Holds 150 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:noon-10pm
Pool Info:
We have a large beautiful outdoor pool opened from 8am-11pm daily, Plenty of outdoor seating and kiddie pool.
Policies / Expenses
Cancellation:
Via Sales Office
Nightly Parking:$0
Typical Group Deposit:$500.00
Total Taxes:12.50%
Total Misc Fees:$7.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 6.50%
Food and Beverage Tax: 6.50%
Audio Visual Tax: 6.50%
Resort/Hotel Fee: 7.00 Per Night
Avg. Continental Breakfast Cost:10.00 Per Person
Avg. Plated Breakfast Cost:12.00 Per Person
Avg. Buffet Breakfast Cost:18.00 Per Person
Avg. Plated Lunch Cost:15.00 Per Person
Avg. Buffet Lunch Cost:22.00 Per Person
Avg. Boxed Lunch Cost:18.00 Per Person
Avg. Plated Dinner Cost:26.00 Per Person
Avg. Buffet Dinner Cost:34.00 Per Person
Morning Break Cost: 8.00 Per Person
Afternoon Break Cost:10.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Car rental
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

The Orlando International Airport (MCO) is located approximately 12 miles away from the hotel. Mears Shuttle transportation is available 24 hours a day at $30.00 per person, round trip. Taxis are available at the cost of $45.00 each way(1-5 people).

Local Shuttle Info: Free transportation to all Disney parks every 30 minutes

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Trader's Island Grill features daily breakfast buffet with chef's attended omelet station. $15.95++ - special group coupon pricing available.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western Lake Buena Vista, Best Western Lake Buena Vista Resort & Hotel, Best Western Lake Buena Vista Resort Hotel, Best Western Resort Lake Buena Vista, Lake Buena Vista Resort, Lake Buena Vista Resort by Best Western

Hotel Rate Trends at Best Western Downtown Disney Resort Area

Rate fluctuations of Best Western Downtown Disney Resort Area

The chart above shows averages of prices for both group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The lowest group rate shown is 36.3% in July 2015 and the highest average individual rate is $151 in the month of July 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Downtown Disney Resort Area in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Best Western Downtown Disney Resort Area

Below are the meeting, banquet, conference and event spaces at Best Western Downtown Disney Resort Area.

Feel free to use the Best Western Downtown Disney Resort Area meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lake Buena Vista event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Florida Keys85 x 22 x 102044120/150--6050605013/1020017520
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Florida Keys

Room Type:
General Meeting Room
Total Size:
2044 Sq. Feet
Dimensions:
85 x 22 x 10 Ft.
Floor Level:
2
Power Outlets:
13
Columns:
10
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Florida Keys Meeting Space Thumbnail 1
Florida Keys Meeting Space Thumbnail 2
Florida Keys Meeting Space Thumbnail 3
Photo of Florida Keys
Key Biscayne28 x 29 x 1081240/50--341923195/4908110
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Key Biscayne

Room Type:
General Meeting Room
Total Size:
812 Sq. Feet
Dimensions:
28 x 29 x 10 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
2
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Key Largo22 x 28 x 1061640/50--261518154/3686210
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Key Largo

Room Type:
General Meeting Room
Total Size:
616 Sq. Feet
Dimensions:
22 x 28 x 10 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
2
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Islamorada22 x 28 x 1061640/50--261518154/3686210
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Islamorada

Room Type:
General Meeting Room
Total Size:
616 Sq. Feet
Dimensions:
22 x 28 x 10 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
2
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Marathon Boardroom22 x 13 x 10286--/----------10--/--------
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Marathon Boardroom

Room Type:
Boardroom
Total Size:
286 Sq. Feet
Dimensions:
22 x 13 x 10 Ft.
Floor Level:
2
Power Outlets:
2
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Outer Keys17 x 64 x 10108880/90--452631267/512110910
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Outer Keys

Room Type:
Outdoor Miscellaneous
Total Size:
1088 Sq. Feet
Dimensions:
17 x 64 x 10 Ft.
Floor Level:
2
Power Outlets:
0
Columns:
6
Windows:
8
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.
Everglades Foyer39 x 33 x 10128730/40----------8/61407515
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Everglades Foyer

Room Type:
Mezzanine
Total Size:
1287 Sq. Feet
Dimensions:
39 x 33 x 10 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Meeting rental is based on food and beverage purchased daily. Please let us assist in putting together the best price for your group.

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