Verified Reviews of Holiday Inn Express Hotel & Suites Annapolis Below are the verified reviews from guests that we have booked recently:
"It Was Quite Interesting."
Overall Score3.0/ 5
We had two rooms reserved and were given our key cards. We put our luggage in, freshened up and then went to dinner. When we came back one of our rooms had other people's luggage in it and the bathroom had been used. Come to find out, we were assigned one wrong room. What a mess! I finally got it straightened out, but it took a while as the young man was fairly new. He hadn't assigned our room and if I hadn't had our email confirmation it would have been harder to settle. We were quite disappointed to say the least. I probably wouldn't return there again. We are only thankful that nothing disappeared while our luggage was in there. Need to train personnel better.
10-Aug-2014 Verified Review
"Better Attention Needed"
Overall Score3.0/ 5
The people at the front desk didn't answer the phone for over seven rings. When they did, they didn't say please hold, they just laid down the phone. The maintenance guy radioed the desk for me. On the second day, I called in the morning again to ask about a shuttle, they answered after six times calling, and then they hung up. I was miffed. I had not gotten dressed and had to walk down a very long hallway from the end to get a question answered. My mom was sick and needed some milk of magnesia. The desk girl didn't even know what that was. When I called upon arrival for directions, she didn't know where anything was or where she was!
03-Mar-2014 Verified Review
Response from Management on 07-Mar-2015:
Customer Reviews of Holiday Inn Express Hotel & Suites Annapolis
Welcome to the Holiday Inn Express & Suites Annapolis! Recently renovated, you can count on a professional friendly welcome, a fabulous room that ensures a comfortable retreat from a day of business or sightseeing, in Historic Annapolis. Great features seasoned travelers have come to expect and deserve. This Annapolis hotel is conveniently located for easy access to both the Baltimore and Washington, DC area, we are immediately off route 50, only minutes away from being dockside at Annapolis Harbor, and less than 3 miles from the U.S. Naval Academy. Stay comfortably in one of our welcoming guest rooms, or treat yourself to an upgrade to one of our whirlpool suites. Now that is a suite retreat. Start your day at the free "Express Start" hot breakfast bar. Still free, now hot! Stay connected while being our guest with free wireless access in your room or take advantage of the 24 hour business center. Maintain your exercise regimen in our 24 hour fitness center. So when visiting Maryland's Capital, let the Holiday Inn Express & Suites Annapolis be your home away from home!
What you need to know
Hotel Features: The Holiday Inn Express & Suites is a 2.5-star hotel located in the heart of Historic Annapolis and offers close proximity to a number of things to do and see. This hotel offers numerous recreational amenities including a business center, complimentary wireless internet access, spa tub and more. The hotel serves a complimentary breakfast daily and offers laundry facilities, newsstands and gift shops on the property.
Guest Rooms: This Annapolis hotel features 79 guest rooms and 30 suites on two floors, each with a private bathroom and shower/tub combination. These guest rooms feature complimentary wifi internet access, flat panel televisions with cable access, air conditioning, coffee and tea, work spaces with desks and clock radios.
Nearby Attractions: Located in the heart of the Historic District, the Holiday Inn Express & Suites offers close proximity to a number of different attractions including the Navy-Marine Corps Memorial Stadium, the Ballet Theater of Maryland, Maryland State House, St. John's College, Annapolis Mall, William Paca House, the United States Naval Academy and the Hammond-Harwood House.
Amenities: The Holiday Inn Express & Suites - Historic Annapolis features a number of amenities, creating a comfortable home away from home. Amenities include complementary internet access hotel-wide, complimentary breakfast, babysitting services, free parking, access to public areas and meeting rooms and an outdoor Jacuzzi tub. This Annapolis hotel is a completely handicapped accessible hotel with accessible rooms, parking, Braille signage and other accommodations as needed.
This hotel is perfect for:
• Families traveling to Annapolis
• Hotels with suites in Annapolis
• Hotels near Annapolis
• Hotels near Annapolis Attractions
Expert Tip: The business center offered by the Holiday Inn Express & Suites - Historic Annapolis is essential to business travelers, providing internet and computer access, printer and fax access as needed by guests traveling on business.
Details / Other Expenses
|Check In:||03:00 PM|
|Check Out:||11:00 AM|
|Year of Last Renovation:||2007|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||79|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 0.5 Mi |
|Dist. to Nearest Gym:|| On-site |
|Lounge/Bar Hours:||n/a| Policies / Expenses
Group cancellation is prior to 30 days of arrival. Individual cancellation is 24 hours before arrival.
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.00%|
|Occupancy Tax:|| 7.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Baltimore Washington Airport (BWI). Distance: 30 MI/48.28 KM South East to Hotel. Taxi Charge (one-way): $50.00 (USD). Time by taxi: 30-45 minutes.
Airport Shuttle? Sorry
airport shuttle available.
Complementary Buffet Breakfast
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Holiday Inn Express & Suites