HOLIDAY INN EXPRESS HOTEL & SUITES ANNAPOLIS

2451 Riva Rd., Annapolis, MD 21401 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Anne Arundel County
38.98301-76.54138
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Very Good
4.0/ 5

Based on 229 guest reviews

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  • Free breakfast
  • Avg. Group Discount of 12.6%!
  • Fitness / Gym is on-site
  • 79 rooms in hotel
  • Hotel has 2 floors
  • Check-out time: 11:00 AM
  • Group friendly rating of 4.4/10

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Room Types

Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed AccessibleNon-Refundable
Non-Smoking
Check Rates 1 King Suite with Whirlpool Tub
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 1 King Suite
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You 2 Queen Beds
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You King Room Whi
Non-Smoking
Check Rates 1000 Bonus Points Nt Includes Room and 1000 Rewards Club Bonus Points Per Night If You Standard Room
Smoking
Check Rates 2 Queen Beds
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 1 King Suite wit
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay 2 Queen Beds The
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay King Room Whirlp
Non-Smoking
Check Rates 5000 Rc Bonus Includes Room and 5000 Rc Bonus Points Per Any Consecutive Night Stay Standard Room Be
Smoking
Check Rates Best Flexible Rate 1 King Suite with Whirlpool Tub This Spacious Suite Features A Separate Living Ar
Non-Smoking
Check Rates Best Flexible Rate 2 Queen Beds The Double Queen Room Features 2 Comfortable Queen Beds
Non-Smoking
Check Rates Best Flexible Rate King Room Whirlpool Sleep Comfortably in This Room Featuring
Non-Smoking
Check Rates Best Flexible Rate Standard Room Bed Type and Preference Cannot Be Guaranteed As Room Type Will Be
Smoking
Check Rates Book Early N Save 1 King Suite with Whirlpool Tub This Spacious Suite Features A Separate Living Are
Non-Smoking
Check Rates Book Early N Save 2 Queen Beds The Double Queen Room Features 2 Comfortable Queen Beds
Non-Smoking
Check Rates Book Early N Save King Room Whirlpool Sleep Comfortably in This Room Featuring
Non-Smoking
Check Rates Book Early N Save Standard Room Bed Type and Preference Cannot Be Guaranteed As Room Type Will Be
Smoking
Check Rates King Room Whirlpool
Non-Smoking
Check Rates King Suite Mobility Accessible Tub Nosmk
Non-Smoking
Check Rates Room 1 King Bed Jetted Tub
Non-Smoking
Check Rates Room 1 King Bed Jetted TubNon-Refundable
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Standard RoomNon-Refundable
Non-Smoking

Local Attractions

Annapolis Mall (0.5 mi), U.S. Naval Academy Museum (3 mi), Annapolis Maritime Museum (2 mi), Banneker-Douglas Museum of African-American Life (4 mi), Chesapeake Children’s Museum (4 mi), Maryland State House (2 mi), and the Presidential Pet Museum (4 mi).

Verified Reviews of Holiday Inn Express Hotel & Suites Annapolis

Below are the verified reviews from guests that we have booked recently:
"It Was Quite Interesting."
Overall Score3.0/ 5
We had two rooms reserved and were given our key cards. We put our luggage in, freshened up and then went to dinner. When we came back one of our rooms had other people's luggage in it and the bathroom had been used. Come to find out, we were assigned one wrong room. What a mess! I finally got it straightened out, but it took a while as the young man was fairly new. He hadn't assigned our room and if I hadn't had our email confirmation it would have been harder to settle. We were quite disappointed to say the least. I probably wouldn't return there again. We are only thankful that nothing disappeared while our luggage was in there. Need to train personnel better.
(Individual traveler, booked 1 room), from US flag
10-Aug-2014 Verified Review
"Better Attention Needed"
Overall Score3.0/ 5
The people at the front desk didn't answer the phone for over seven rings. When they did, they didn't say please hold, they just laid down the phone. The maintenance guy radioed the desk for me. On the second day, I called in the morning again to ask about a shuttle, they answered after six times calling, and then they hung up. I was miffed. I had not gotten dressed and had to walk down a very long hallway from the end to get a question answered. My mom was sick and needed some milk of magnesia. The desk girl didn't even know what that was. When I called upon arrival for directions, she didn't know where anything was or where she was!
(Individual traveler, booked 1 room), from US flag
03-Mar-2014 Verified Review
Response from Management on 07-Mar-2015:
I want to thank you very much for bring this matter to my attention. I hope you can accept my sincerest apologies for not meeting your expectations while you and your family were under our care. Please know that we are implementing some new rules at the front desk, mainly concerning the telephone and attentiveness to our guest. I hope we can have a second chance to change your opinion of us in the near future.

Summary of Verified Reviews

Summary of 305 verified reviews

81
Very Good

Very good city hotel. Close to restaurants, bars and shopping areas. Clean hotel facilities. Fair breakfast prices. Friendly atmosphere.

“10 minutes away from downtown” “Just right for the price”

Good Overall Ranking Top 37% in city
Great City Hotel Top 14% in city
Best Value for Money In City
Best Beds In City

Good to know

  • Small bathroom

    “Bathroom was very small” “Very small bathroom”

  • Small rooms

    “Room was very small” “Bathroom was very small”

  • Unpleasant entrance area

    “Lobby which was very inconvenient” “Hallways weren't all that appealing”

  • Great shopping

    “Plenty of stores” “Near malls”

Review highlights

Value

95/100
26 reviews

Best value for money. Fair breakfast prices.

“Just right for the price” “Complimentary wifi” “Free breakfast”

Food

89/100
7 reviews

Delicious food.

“Fresh fruit” “Nice diner” “Close to food”

Service

86/100
102 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

85/100
61 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Breakfast

79/100
58 reviews

Great and affordable breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

60/100
118 reviews

Tidy rooms with excellent beds. Neglected, cramped rooms with small bathrooms.

“Roomy suite” “Safe did not work” “3G service on my phone was terribly slow”

Comfort

59/100
54 reviews

Cramped but comfortable enough rooms. Peaceful rooms with great beds.

“Roomy suite” “Very high traffic” “Room was quiet”

WiFi

25/100
7 reviews

Bad internet service.

“3G service on my phone was terribly slow” “Bad signal” “WiFi didn't work”

Pool

13/100
5 reviews

Bad pool.

“No pool”

Ranked top 45% by couples, with a score of 84

Good to know

  • Good restaurants & bars in the area

    “Close to retaurants” “Restaurants nearby”

  • Great shopping

    “Plenty of stores” “Near malls”

  • Friendly service

    “Desk staff were friendly and helpful” “Staff took care”

  • Small rooms

    “Room was very small” “Bathroom was very small”

Review highlights

Service

86/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

84/100
24 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Breakfast

79/100
11 reviews

Tasty breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

62/100
28 reviews

Small, clean, decent rooms and bad bathrooms.

“Roomy suite” “Safe did not work” “3G service on my phone was terribly slow”

Amenities

53/100
5 reviews

Average hotel building.

“CARPETS CLEANED” “VERY large wedding party in banquet room” “Facilities old”

Ranked top 64% by families, with a score of 77

Good to know

  • Poor bathroom

    “Drains didn't drain” “Shower tub was not pleasing”

  • Tasty breakfast

    “The breakfast buffet was fair” “Breakfast buffet was very good”

  • Clean rooms

    “Clean bathrooms” “Room was clean and accommodating”

  • Friendly service

    “Desk staff were friendly and helpful” “Staff took care”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Just right for the price” “Complimentary wifi” “Free breakfast”

Location

85/100
9 reviews

Great location.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Service

83/100
11 reviews

Friendly service.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Breakfast

78/100
14 reviews

Tasty breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

55/100
16 reviews

Small, clean, decent rooms and bad bathrooms.

“Safe did not work” “3G service on my phone was terribly slow” “Drains didn't drain”

Amenities

49/100
4 reviews

Poor hotel buildings.

“Facilities old” “Limited sitting area” “Hallways weren't all that appealing”

Ranked top 37% by solo travelers, with a score of 87

Good to know

  • Great location

    “Close to retaurants” “10 minutes away from downtown”

  • Fantastic service

    “Excellant staff” “Front desk staff was excellent”

Review highlights

Service

85/100
4 reviews

Fantastic service.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

85/100
4 reviews

Great location.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Room

60/100
7 reviews

Room is all right.

“Safe did not work” “3G service on my phone was terribly slow” “Drains didn't drain”

Good to know

  • Small bathroom

    “Bathroom was very small” “Very small bathroom”

  • Fair breakfast prices

    “Free breakfast”

  • Small rooms

    “Room was very small” “Bathroom was very small”

  • Unpleasant entrance area

    “Lobby which was very inconvenient” “Hallways weren't all that appealing”

Review highlights

Value

95/100
26 reviews

Best value for money. Fair breakfast prices.

“Just right for the price” “Complimentary wifi” “Free breakfast”

Food

89/100
7 reviews

Delicious food.

“Fresh fruit” “Nice diner” “Close to food”

Service

86/100
98 reviews

Friendly, more-or-less professional service, and so-so reception.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

85/100
57 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Breakfast

80/100
55 reviews

Great and affordable breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

60/100
115 reviews

Tidy rooms with excellent beds. Rooms and bathrooms are cramped.

“Roomy suite” “Safe did not work” “3G service on my phone was terribly slow”

WiFi

25/100
7 reviews

Bad internet service.

“3G service on my phone was terribly slow” “Bad signal” “WiFi didn't work”

Pool

13/100
5 reviews

Bad pool.

“No pool”

Ranked top 18% by couples, with a score of 86

Good to know

  • Good restaurants & bars in the area

    “Close to retaurants” “Restaurants nearby”

  • Great shopping

    “Plenty of stores” “Near malls”

  • Friendly service

    “Desk staff were friendly and helpful” “Staff took care”

  • Small rooms

    “Room was very small” “Bathroom was very small”

Review highlights

Service

86/100
26 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

84/100
23 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Breakfast

79/100
11 reviews

Tasty breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

62/100
28 reviews

Small, clean, decent rooms and bad bathrooms.

“Safe did not work” “3G service on my phone was terribly slow” “Drains didn't drain”

Amenities

53/100
5 reviews

Average hotel building.

“CARPETS CLEANED” “VERY large wedding party in banquet room” “Facilities old”

Ranked top 69% by families, with a score of 75

Good to know

  • Poor bathroom

    “Drains didn't drain” “Shower tub was not pleasing”

  • Tasty breakfast

    “The breakfast buffet was fair” “Breakfast buffet was very good”

  • Clean rooms

    “Clean bathrooms” “Room was clean and accommodating”

  • Friendly service

    “Desk staff were friendly and helpful” “Staff took care”

Review highlights

Value

93/100
6 reviews

Best value for money.

“Just right for the price” “Complimentary wifi” “Free breakfast”

Location

85/100
8 reviews

Great location.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Service

83/100
11 reviews

Friendly service.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Breakfast

78/100
13 reviews

Tasty breakfast.

“The breakfast buffet was fair” “Breakfast buffet was very good” “Good breakfast”

Room

55/100
15 reviews

Small, clean, decent rooms and bad bathrooms.

“Roomy suite” “Safe did not work” “3G service on my phone was terribly slow”

Amenities

49/100
4 reviews

Poor hotel buildings.

“Facilities old” “Limited sitting area” “Hallways weren't all that appealing”

Ranked top 24% by solo travelers, with a score of 87

Good to know

  • Great location

    “Close to retaurants” “10 minutes away from downtown”

  • Fantastic service

    “Excellant staff” “Front desk staff was excellent”

Review highlights

Service

85/100
4 reviews

Fantastic service.

“Excellant staff” “Front desk staff was excellent” “Desk staff were friendly and helpful”

Location

85/100
3 reviews

Great location.

“Close to retaurants” “10 minutes away from downtown” “Location was great”

Room

60/100
7 reviews

Room is all right.

“Roomy suite” “Safe did not work” “3G service on my phone was terribly slow”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Hotel & Suites Annapolis

4.0 out of 5. Based on 229 guest reviews , Very Good

Property Description

Welcome to the Holiday Inn Express & Suites Annapolis! Recently renovated, you can count on a professional friendly welcome, a fabulous room that ensures a comfortable retreat from a day of business or sightseeing, in Historic Annapolis. Great features seasoned travelers have come to expect and deserve. This Annapolis hotel is conveniently located for easy access to both the Baltimore and Washington, DC area, we are immediately off route 50, only minutes away from being dockside at Annapolis Harbor, and less than 3 miles from the U.S. Naval Academy. Stay comfortably in one of our welcoming guest rooms, or treat yourself to an upgrade to one of our whirlpool suites. Now that is a suite retreat. Start your day at the free "Express Start" hot breakfast bar. Still free, now hot! Stay connected while being our guest with free wireless access in your room or take advantage of the 24 hour business center. Maintain your exercise regimen in our 24 hour fitness center. So when visiting Maryland’s Capital, let the Holiday Inn Express & Suites Annapolis be your home away from home!

Details / Other Expenses

Check In: 03:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2007
Floors: 2
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 57
Handicap Rooms:
Suites: 20
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Lounge/Bar Hours: n/a
Policies / Expenses
Cancellation:
Group cancellation is prior to 30 days of arrival. Individual cancellation is 24 hours before arrival.
Nightly Parking: 0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 7.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Baltimore Washington Airport (BWI). Distance: 30 MI/48.28 KM South East to Hotel. Taxi Charge (one-way): $50.00 (USD). Time by taxi: 30-45 minutes.

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express & Suites

Hotel Rate Trends at Holiday Inn Express Hotel & Suites Annapolis

Rate fluctuations of Holiday Inn Express Hotel & Suites Annapolis

The chart above shows averages of prices for both group quotes and the best individual traveler rates our system could find at the time the group/meeting bid was entered. The lowest group deal shown is 35.6% in September 2016 and the highest average individual rate is $247 in the month of September 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Hotel & Suites Annapolis in a month when rates are lower.

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"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help. You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet." M.S. - San Marcos, TX

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