Verified Reviews of Baymont Inn & Suites Gurnee
Below are the verified reviews from guests that we have booked recently:
Overall Score5.0/ 5
We booked this hotel for our show choir group and parents for the nights of 3/27 and 3/28/15. We ended up reserving about 30 some rooms for each night and we were very pleased with the rooms. The service and all the amenities of the hotel and the price made it possible for our students to make this trip. We are very grateful for working with us! We'll stay here again next year if we're able to come back to this competition.
Verified Review, stayed from Fri Mar 27 to Sun Mar 29 2015 at a $72.00 group rate (3% discount).
"Should have stayed home!"
Overall Score2.0/ 5
In the room, there was mold in the corners and also on the tile of the tub/shower. I complained at the front desk, and the clerk graciously came to our room to address the problem, but even by him using gloves and spray cleaner the problem was not completely resolved. The room was supposed to be a luxury suite however, it was no larger or different than any other of the rooms. We feel we were misled and are extremely disappointed with the whole experience.
Response from Management on 03-Sep-2014:
Customer Reviews of Baymont Inn & Suites Gurnee
We have a free continenal breakfast daily that also includes hot items. We are one of the only hotels to offer two queen beds with a pull out sofa! Internet access is available free of charge throughout the hotel and in our business center where we provide a PC and printer to all guests. We are easily accessible from the 94 Tollway and other major avenues.
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Interior Hallways
|Non Smoking Rooms:
||Windows Do Open
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
Pool open between 6 AM - 10 PM. 7 days a week
Policies / Expenses
|Total Misc Fees:
(mandatory resort fees/taxes)
|| 0.00 Per Night
|| 0.00 Per Night
Amenities / Features
Yes! Pets are allowed.
Airport & Shuttle Information
We are positioned between O'Hare Airport (38 miles) and Mitchell Airport (40 miles). Taxi fee is about $45 to each airport.
Airport Shuttle? Sorry
airport shuttle available.
Complimentary full breakfast with choice of breads, cereal, fruit, hot eggs
hot breakfast meat and other hot items.
About Baymont Inn & Suites
- Ideal extended stay property with Free Wi-Fi and Breakfast
- Business kiosk available
- In-room premium movie channel
- Free local calls
- Airport shuttle services offered at certain locations
- Children 17 and under stay free with an adult
The Baymont Inn & Suites highlights above are subject to change without notice.
Baymont Inn & Suites, Best Western Gurnee, Best Western Gurnee Hotel & Suites