BEST WESTERN PLUS CITY CENTRE / CENTRE VILLE

330 De La Couronne St., Quebec City, QC G1K6E6 Canada (CAN)
3.0 Star Downtown Hotel
46.81503 -71.22533
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Very Good
4.0/ 5

Based on 862 guest reviews

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  • Has an indoor pool!
  • The Avg. Group Discount is 5.8%!
  • Gym is available on property
  • 177 rooms in hotel
  • 6 floors in hotel
  • Check-out time: Noon
  • Has environment-friendly policy
  • Group score of 10.0/10
  • 3 meeting rooms in hotel

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Local Attractions

Our property is located 15 minutes walking distance (2 km) from the Old City (Vieux Quebec). Hotel has an indoor pool, restaurant and offers free wireless internet access throughout the hotel. Hotel is located 2 km from the Quebec City Convention Center

Verified Reviews of Best Western Plus City Centre / Centre Ville

Below are the verified reviews from guests that we have booked recently:
"Clean, Comfortable and Well Maintained."
Overall Score4.0/ 5
While the hotel was great, I really wished the hotel restaurant had better food and service. We don't normally eat at the hotel, but it was 15 F and didn't want to venture out into the cold.
(Group coordinator, booked 17 rooms), from US flag
18-Jan-2015 Verified Review, stayed from Fri Jan 16 to Sun Jan 18 2015 at a C$80.99 group rate.
Response from Management on 30-Jan-2015:
Bonjour. Thank you very much for posting this great review about your latest stay at the Best Western Plus City Centre Quebec. It was a pleasure to welcome your group among us. I appreciate that you took the time to share your appreciation and breaking the ice on our HotelPlanner.com profile! We are glad you enjoyed our hotel. However, we are disappointed to read that your experience at our restaurant did not live up to your expectations. Your comments have been transmitted to our Restaurant Manager and I can assure you that every effort is maintained daily by the staff to provide friendly, effective and courteous service. Indeed, the weather can be very cold in January in Quebec City as winter is at its peak. However, our neighborhood is packed with various great restaurants, located only a few steps, mainly on St-Joseph Street which is a couple of blocks away from our main door, whether you look for an inexpensive one or an upscale one, and everything in between. Since 2000, more than 400 million dollars have been invested in our neighborhood, a new tourist destination, only 15 minutes walking distance from the Old Quebec. People now refer to Nouvo St-Roch as the “hot spot” for the city’s food, artistic and cultural events. It hosts all kind of different venues like pubs, concert halls, modern art galleries, coffee shops, boutiques and much more. Our Front Desk staff is always available for a few recommendations even if our onsite restaurant Bistro Le 330 and onsite coffee shop Café-In probably have everything you need. Also, as you probably noticed during your stay, our neighbor, Place Jacques-Cartier, the turning point of the city center is getting a major makeover. In fact, from Monday to Friday from 7am to 17h, the noise level may be higher than usual. We work daily to provide the best stay possible to our customers and our Front Desk staff is at your disposal for any comments, concerns or information request. Again, thank you for your contribution. It was a true pleasure to have you all stay with us and we hope your group will visit us again at the Best Western Plus City Centre Quebec the next time you are in Quebec City.

Summary of Verified Reviews

Summary of 2,945 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Very good business hotel. Close to Old Quebec. Close to the city center with easily acessible parking. Great beds and TVs. Good minibar. Popular among families.

“Good sized flat screen” “Wonderful cafe/wine bar”

Good Overall Ranking Top 43% in city
Excellent Business Hotel Top 1% in city
Excellent Family Hotel Top 7% in city
Best Bar In City
Most Comfortable In City

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Expensive parking

    “Valet parking is expensive” “Expensive valet parking”

  • Near city centre

    “Within walking distance to Old Town” “Within walking distance of the old city”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

Review highlights

Service

88/100
808 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Poor housekeeping.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Bar

85/100
37 reviews

Bar is awesome.

“In-room coffee included both” “Wonderful cafe/wine bar” “Awesome coffee”

Comfort

77/100
462 reviews

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor. but bathroom size and noise level are acceptable.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

73/100
796 reviews

Tidy, relatively new rooms, with great beds. Large rooms, and good TV's and minibars. Bathrooms clean enough and adequately sized. Run down rooms with no views. Bad furnishing, kitchenettes, and A/C.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

WiFi

67/100
55 reviews

WiFi is good value.

“Free Wi-fi” “Free Internet” “Good wifi”

Location

65/100
762 reviews

Location is ok. Not great access by car, with bad parking. Centrally located, near restaurants, bars, and shopping. Expensive parking. Close to public transport and the train. Excursions are ok.

“Valet parking was excellent” “Location was excellent” “Paying for parking”

Value

49/100
420 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

39/100
140 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 45% by couples, with a score of 83

Good to know

  • Bad view

    “No view” “Bad view from the room”

  • Luxurious Hotel

    “Deluxe shower” “Luxurious beds”

  • Good restaurant service

    “Restaurant staff was very friendly”

  • Free internet

    “Free wi fi” “Free Wi-fi”

Review highlights

Service

89/100
205 reviews

Efficient, friendly service with a nice reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

80/100
115 reviews

Great sized rooms, very comfortable with wonderful beds. Average noise level with mediocre sized bathrooms.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

73/100
207 reviews

Reasonably recent, large rooms, with great beds. Medium sized bathroom. Run down rooms with no views.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

WiFi

71/100
15 reviews

Fast and cheap WiFi.

“Free wi fi” “Free Wi-fi” “WIFI worked fine”

Location

52/100
201 reviews

Location is ok. Expensive, terrible parking. Near to the city centre with good shopping options nearby. Close to public transport.

“Hotel location was perfect” “My biggest disappointment was parking” “No free parking”

Value

47/100
120 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

39/100
29 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Wellness

35/100
19 reviews

Bad fitness area.

“Very small fitness room” “No gym” “Hot tub unsafe”

Ranked top 30% by families, with a score of 82

Good to know

  • Great dining experience

    “Quick late dinner” “Sweet potatoes”

  • Good restaurants & bars in the area

    “Cafes right nearby” “Close to some restaurants”

  • Great shopping

    “Fantastic bakery/coffee shop” “Close to the old city shopping”

  • Clean hotel facilities

    “Everything was very clean” “Hotel was very comfortable and clean”

Review highlights

Service

85/100
172 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Room

70/100
169 reviews

Great beds in big rooms, and decently clean bathrooms. Decent but badly maintained rooms with bad furniture and deficient A/C.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

62/100
169 reviews

Location is ok. Expensive, terrible parking. Reasonably central, close to shopping, restaurants, and bars.

“No on-site parking” “Great location” “Charges too much for a night parking”

WiFi

60/100
12 reviews

Regular internet service.

“Free Internet” “Quality of wi-fi was rather poor” “Free wifi”

Pool

48/100
51 reviews

Dirty pool.

“Swimming pool is too small” “Pool was small” “Pool water was cold”

Value

41/100
99 reviews

Poor value for money. Expensive breakfast and dining.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

39/100
38 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 26% by solo travelers, with a score of 85

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Rather comfortable

    “Clean and spacious rooms” “Beds and pillows are great”

  • Poor value for money

    “Valet parking is a bit overpriced” “Price is deceptive”

  • Professional service

    “Informed hotel staff” “Informed front desk clerk”

Review highlights

Service

89/100
34 reviews

Service is professional and friendly.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

74/100
21 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

69/100
34 reviews

Rooms and bathrooms are alright. Large, clean rooms with excellent beds.

“Climate control is noisy” “Ventilation was a bit noisy” “Coffee machine did not work”

Location

60/100
35 reviews

Location is ok. Expensive, terrible parking.

“No on-site parking” “Hotel location was perfect” “Overpriced parking”

Value

51/100
19 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Great value for money” “Breakfast not included”

Ranked top 13% by business travelers, with a score of 84

Good to know

  • Great reception

    “Informed front desk clerk” “Front desk staff were amazing and accommodating”

  • Professional service

    “Informed hotel staff” “Informed front desk clerk”

  • Clean rooms

    “Roomy clean rooms” “Clean and spacious rooms”

  • Spacious rooms

    “Good sized flat screen” “Clean and spacious rooms”

Review highlights

Service

86/100
24 reviews

Efficient, friendly service with a nice reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Cleanliness

79/100
13 reviews

Clean rooms.

“Clean and spacious rooms” “Room is very clean and cozy” “Hotel was very comfortable and clean”

Room

73/100
26 reviews

Large, clean rooms with excellent beds.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Amenities

68/100
9 reviews

Average hotel building.

“Easy access to the bike path” “Business room is large” “Construction site is right next door”

Location

66/100
25 reviews

Location is ok. Expensive, terrible parking.

“Location is excellent” “No parking lot” “Parking is not free”

Value

55/100
19 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Great price” “No free parking”

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Expensive parking

    “Valet parking is expensive” “Expensive valet parking”

  • Professional service

    “Informed hotel staff” “Informed front desk clerk”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

Review highlights

Bar

88/100
8 reviews

Bar is awesome.

“In-room coffee included both” “Wonderful cafe/wine bar” “Awesome coffee”

Service

84/100
237 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Room

73/100
221 reviews

Large, clean rooms with superb beds. Shoddy rooms have bad furniture, no views, and ineffective A/C. Large, so-so bathroom.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

WiFi

69/100
9 reviews

Regular internet service.

“Free Internet” “High speed internet access” “Free wifi”

Location

57/100
197 reviews

Location is ok. Expensive, terrible parking. Near city centre.

“Valet parking excellent” “Fantastic location” “Paying for parking”

Pool

54/100
50 reviews

Ordinary pool.

“Great pool” “Pool and hot tub were nice” “Pool could have been cleaner”

Value

51/100
124 reviews

Fairly good value for money. Expensive breakfast and dining.

“Reasonable restaurants nearby” “Great value for price” “Breakfast not included”

Wellness

41/100
16 reviews

Poor wellness & sports facilities.

“Very small fitness room” “No gym” “Hot tub unsafe”

Breakfast

36/100
31 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 37% by couples, with a score of 82

Good to know

  • Bad view

    “No view” “Bad view from the room”

  • Expensive breakfast

    “Had to pay for breakfast” “Breakfast buffet not included”

  • Poor wellness & sports facilities

    “Very small fitness room” “No gym”

  • Comfortable beds

    “Great king size bed” “Beds and pillows are great”

Review highlights

Service

84/100
62 reviews

Efficient, friendly service with a nice reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

75/100
33 reviews

Large, comfortable rooms, reasonably quiet with great beds.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

70/100
58 reviews

Large rooms, decent bathrooms, and good beds. Bad view.

“Climate control is noisy” “Ventilation was a bit noisy” “Coffee machine did not work”

Location

53/100
45 reviews

Location is ok. Expensive, terrible parking. Near city centre.

“Fantastic location” “No parking options” “Charges too much for a night parking”

Value

49/100
30 reviews

Poor value for money. Expensive breakfast.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

36/100
6 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Wellness

36/100
8 reviews

Poor wellness & sports facilities.

“Very small fitness room” “No gym” “Hot tub unsafe”

Ranked top 12% by families, with a score of 83

Good to know

  • Bad air conditioning

    “Climate control is noisy” “Ventilation was a bit noisy”

  • Bad furniture

    “Carpet was very old” “Stained carpet”

  • Bad breakfast

    “No complimentary breakfast” “Had to pay for breakfast”

  • Nice building

    “Business room is large” “Beautiful lobby”

Review highlights

Service

84/100
57 reviews

Efficient, friendly service with a nice reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Room

71/100
51 reviews

Spacious rooms with excellent beds and average bathrooms. Substandard A/C and furniture.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

59/100
43 reviews

Location is ok. Expensive, terrible parking. Near city centre.

“Valet parking excellent” “Fantastic location” “Overpriced parking”

Pool

52/100
14 reviews

Ordinary pool.

“Pool and hot tub were nice” “Pool was cold” “Pool could have been cleaner”

Value

43/100
35 reviews

Poor value for money.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

39/100
11 reviews

Bad breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 19% by solo travelers, with a score of 84

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Professional service

    “Informed hotel staff” “Informed front desk clerk”

  • Expensive parking

    “Valet parking is expensive” “Expensive valet parking”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

Review highlights

Service

88/100
14 reviews

Service is professional and friendly.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

73/100
9 reviews

Comfortable rooms, and not too noisy.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

71/100
13 reviews

Great room.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

58/100
18 reviews

Location is ok. Expensive, terrible parking.

“No on-site parking” “Great places to eat” “Charges too much for a night parking”

Value

52/100
9 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Price is deceptive” “No free parking”

Ranked top 40% by business travelers, with a score of 81

Good to know

  • Clean rooms

    “Roomy clean rooms” “Clean and spacious rooms”

  • Fantastic service

    “Informed hotel staff” “Informed front desk clerk”

  • Great room

    “Phone is fine” “Excellent bathroom and shower”

Review highlights

Service

84/100
8 reviews

Fantastic service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Cleanliness

76/100
5 reviews

Clean rooms.

“Clean and spacious rooms” “Room is very clean and cozy” “Hotel was very comfortable and clean”

Room

70/100
7 reviews

Clean rooms.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

67/100
7 reviews

Location is ok.

“Valet parking is a bit overpriced” “Hotel location was perfect” “Lack of parking”

Value

56/100
5 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Had to pay for breakfast” “Great price”

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Expensive parking

    “Valet parking is expensive” “Expensive valet parking”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

  • Clean rooms

    “Roomy clean rooms” “Clean and spacious rooms”

Review highlights

Service

89/100
537 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Poor housekeeping.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Room

73/100
529 reviews

Big, clean rooms with great beds, but no views to speak of. Bathrooms clean enough and adequately sized. Bad furnishing, kitchenettes, and A/C. Relatively new rooms. Great minibars and good TVs.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

68/100
525 reviews

Location is ok. Not great access by car, with bad parking. Near enough to the city centre, with great sightseeing, shopping, and dining. Expensive parking. Close to public transport and the train. Excursions are ok.

“Poor parking and valet parking” “Poor location” “Overpriced parking”

WiFi

65/100
40 reviews

WiFi is good value.

“Free wi fi” “Faster wifi connection” “Free wifi”

Value

48/100
267 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

40/100
96 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 38% by couples, with a score of 82

Good to know

  • Unpleasant entrance area

    “Lounge is small” “2 elevators was out of order so”

  • Expensive restaurant

    “Dinner expensive”

  • Bad view

    “No view” “Bad view from the room”

  • Stylish Hotel

    “Nicely appointed rooms”

Review highlights

Service

93/100
135 reviews

Efficient, friendly service with a nice reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

81/100
75 reviews

Big, comfortable rooms with tip-top beds, and decently sized bathrooms.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

74/100
140 reviews

Large, clean rooms with superb beds. Medium sized bathroom. Run down rooms with no views.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

WiFi

70/100
14 reviews

Fast and cheap WiFi.

“Free wi fi” “Free Wi-fi” “WIFI worked fine”

Location

56/100
145 reviews

Location is ok. Expensive, terrible parking. Medium distance to city centre.

“Lack of parking” “Location was perfect” “Overpriced parking”

Value

47/100
83 reviews

Poor value for money. Expensive breakfast and dining. Free internet.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

40/100
20 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Wellness

40/100
11 reviews

Poor wellness & sports facilities.

“Very small fitness room” “No gym” “Hot tub unsafe”

Ranked top 35% by families, with a score of 80

Good to know

  • Wonderful sightseeing

    “In the heart of the tourist zone” “Convenient to all the attractions”

  • Bad furniture

    “Carpet was very old” “Stained carpet”

  • Poor housekeeping

    “Sloppy room cleaning” “Sloppy house keeping”

  • Good restaurants & bars in the area

    “Cafes right nearby” “Close to some restaurants”

Review highlights

Service

87/100
106 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Room

70/100
107 reviews

Relatively new rooms. Clean, large rooms with great beds but poor furniture. Bathroom is relatively clean.

“Climate control is noisy” “Ventilation was a bit noisy” “Coffee machine did not work”

Location

65/100
115 reviews

Location is ok. Expensive, terrible parking. Reasonably central, close to shopping, restaurants, and bars.

“Fantastic location” “No parking space” “Charges too much for a night parking”

WiFi

62/100
10 reviews

Regular internet service.

“Reliable wi-fi” “Free Internet” “Free wifi”

Pool

48/100
36 reviews

Bad pool.

“Swimming pool is too small” “Pool was small” “Pool water was cold”

Value

46/100
56 reviews

Poor value for money. Expensive breakfast.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

38/100
23 reviews

Overpriced, subpar breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Ranked top 44% by solo travelers, with a score of 80

Good to know

  • Comfortable beds

    “Great king size bed” “Beds and pillows are great”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

  • Fantastic service

    “Informed hotel staff” “Informed front desk clerk”

  • Great room

    “Phone is fine” “Excellent bathroom and shower”

Review highlights

Service

88/100
16 reviews

Friendly service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

77/100
10 reviews

Great sized rooms, very comfortable with wonderful beds.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Amenities

72/100
9 reviews

Nice building.

“Easy access to the bike path” “Business room is large” “Beautiful lobby”

Room

70/100
18 reviews

Rooms are standard overall, but very spacious with comfortable beds.

“Climate control is noisy” “Ventilation was a bit noisy” “Coffee machine did not work”

Location

66/100
16 reviews

Decent location, but awful parking.

“Valet parking is a bit overpriced” “Great area of town” “My biggest disappointment was parking”

Value

48/100
8 reviews

Poor value for money.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Ranked top 1% by business travelers, with a score of 87

Good to know

  • Expensive parking

    “Valet parking is expensive” “Expensive valet parking”

  • Great reception

    “Informed front desk clerk” “Front desk staff were amazing and accommodating”

  • Clean rooms

    “Roomy clean rooms” “Clean and spacious rooms”

  • Poor value for money

    “Valet parking is a bit overpriced” “Price is deceptive”

Review highlights

Service

89/100
15 reviews

Friendly service and great reception.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

77/100
13 reviews

Great sized rooms, very comfortable with wonderful beds.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

75/100
18 reviews

Large, clean rooms with excellent beds.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Amenities

68/100
7 reviews

Average hotel building.

“Easy access to the bike path” “Business room is large” “Noisy construction site”

Location

65/100
18 reviews

Location is ok. Expensive, terrible parking.

“Lack of parking” “Worst location” “No free parking”

Value

52/100
14 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Great value for money” “No free breakfast”

Review highlights

Service

90/100
10 reviews

Fantastic service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

80/100
7 reviews

Rather comfortable.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

78/100
10 reviews

Great room.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

63/100
7 reviews

Location is ok.

“Worst location” “My biggest disappointment was parking” “No free parking”

Value

44/100
6 reviews

Poor value for money.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Review highlights

Good to know

  • Poor access to parking

    “No on-site parking” “No parking options”

  • Friendly service

    “Front desk staff were amazing and accommodating” “Staff was attentive”

Review highlights

Service

90/100
8 reviews

Friendly service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

72/100
9 reviews

Rather comfortable.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

69/100
11 reviews

Rooms and bathrooms are alright.

“Climate control is noisy” “Ventilation was a bit noisy” “Coffee machine did not work”

Location

67/100
14 reviews

Decent location, but awful parking.

“No parking options” “Great location” “No free parking”

Value

46/100
9 reviews

Poor value for money.

“Valet parking is a bit overpriced” “Price is deceptive” “Breakfast buffet not included”

Breakfast

42/100
5 reviews

Bad breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Breckfast buffet poor”

Review highlights

Service

90/100
5 reviews

Fantastic service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Location

67/100
3 reviews

Location is ok.

“No parking options” “Great location” “Charges too much for a night parking”

Review highlights

Service

89/100
6 reviews

Fantastic service.

“Informed hotel staff” “Informed front desk clerk” “Front desk staff were amazing and accommodating”

Comfort

77/100
5 reviews

Rather comfortable.

“Clean and spacious rooms” “Beds and pillows are great” “Room was spacious”

Room

76/100
6 reviews

Great room.

“Phone is fine” “Excellent bathroom and shower” “Clean and spacious rooms”

Location

64/100
10 reviews

Location is ok.

“Fantastic location” “No parking lot” “Parking is not free”

Value

51/100
7 reviews

Fairly good value for money.

“Reasonable restaurants nearby” “Price is deceptive” “You have to pay for breakfast”

Review Semantics by TrustYou

Customer Reviews of Best Western Plus City Centre / Centre Ville

4.0 out of 5. Based on 862 guest reviews , Very Good

Property Description

Best Western Plus City Centre, you are just few steps from the main touristic attractions and the Old Quebec City. You will find spacious, comfortable and 100% smoke-free accomodation in one of our newly renovated rooms either with one (1) king bed or two (2) queen beds. Every room includes in-room safe, a large working area and voice mail. Executive room located in a private section including additional features: Large Deluxe Shower, speaker phone, stereo CD and bathrobe. Also available: room adapted for impaired mobility individuals and connecting room. Indoor swimming pool in a hand painted decor, hot tub and fitness equipment are available for your enjoyment.

Green Sustainability

Hotel Does have a Green Program. Hotel is certified with four (4) Green Keys.

Details / Other Expenses

Check In: 3 pm
Check Out: Noon
Year of Last Renovation: 2012
Floors: 6
Rooms: 177
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 177
Handicap Rooms:
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 1500 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 06:30 am to midnight
Pool Info:
Property has a heated indoor pool 40 feet long by 20 feet wide..
Policies / Expenses
Cancellation:
Group cancellation is 30 days. Individual cancellation 3 days (72 hours).
Nightly Parking: 28
Typical Group Deposit: 10%
Total Taxes: 15.00%
Total Misc Fees: $3.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
additional charge will apply. 15.00CDA/per day plus all applicable taxes with a maximum of 90.00CDA per stay plus all applicable taxes. Pets are accepted if 50 pounds and less.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Nearest International Airport is the Jean Lesage International Airport (YQB) 20 km from the hotel. The hotel does not offer shuttle service. Alternative Airport is the Montreal Trudeau Airport (YUL) located 240 km from the hotel.

Local Shuttle Info: Best Way to travel to and from our hotel is Public Transportation and or Taxi since we are located City Centre Quebec

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Daily Breakfast is not included in our preferred daily group rate. Restaurant and Coffee Shop on site.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available, but not always free

The Best Western Plus highlights above are subject to change without notice.

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Meeting Rooms and Banquet Rooms at Best Western Plus City Centre / Centre Ville

Below are the meeting, banquet, conference and event spaces at Best Western Plus City Centre / Centre Ville.

Feel free to use the Best Western Plus City Centre / Centre Ville meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Quebec City event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Du Roi 25 x 20 x 8 500 32/-- -- 25 24 20 -- --/-- 40 -- --
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Du Roi

Room Amenities Available on request ($)
Room Type:
General Meeting Room
Total Size:
500 Sq. Feet
Dimensions:
25 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Du Roi
Dorchester 25 x 20 x 8 500 40/-- -- 25 24 20 -- --/-- 45 -- --
Close This

Dorchester

Room Amenities Available on request ($)
Room Type:
General Meeting Room
Total Size:
500 Sq. Feet
Dimensions:
25 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Dorchester
Du Roi + Dorchester 50 x 20 x 8 1000 48/-- -- 60 44 40 -- --/-- 80 -- --
Close This

Du Roi + Dorchester

Room Amenities Available on request ($)
Room Type:
General Meeting Room
Total Size:
1000 Sq. Feet
Dimensions:
50 x 20 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Du Roi + Dorchester

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