QUALITY HOTEL FALLSVIEW

5305 Murray St., Niagara Falls, ON L2G2J3 Canada (CAN)
2.5 Star Downtown Hotel
43.08389 -79.07873
Check availability
Very Good
4.0/ 5

Based on 498 guest reviews

Show Guest Reviews
  • Our hotel comes with an indoor pool
  • Free breakfast available
  • Hotel has 71 rooms
  • Hotel has 6 floors
  • Check in time: 3:00pm
  • Check out time: 11:00am
  • Group friendly rating of 10.0/10

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Include Discounts:

Room Types

Check Rates1 King Executive Room Free High Speed Wireless Interior Corridor
Non-Smoking
Check Rates1 King Free High Speed Wireless Tower Room Coffeemaker in Room Work Area Desk
Non-Smoking
Check Rates1 King Free High Speed Wireless Tower Room Fireplace 32 Inch LCD Plasma TV River View
Non-Smoking
Check Rates1 Queen Bed Different Building Interior Corridor Courtyard View
Non-Smoking
Check Rates1 Queen Different Building Interior Corridor Courtyard View Free High Speed Wireless
Non-Smoking
Check Rates1 Queen Free High Speed Wireless Courtyard View Tower Room Balcony
Non-Smoking
Check Rates2 Queen Beds Free High Speed Wireless Tower Room Coffeemaker in Room
Non-Smoking
Check Rates2 Queen Free High Speed Wireless Tower Room Coffeemaker in Room 32 Inch LCD Plasma TV
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Niagara Falls, Skylon Tower, Maid of the Mist, Journey Behind the Falls, Fallsview Casino

Verified Reviews of Quality Hotel Fallsview

Below are the verified reviews from guests that we have booked recently:
"Closest to the Falls. Best Value for the Price."
Overall Score5.0/ 5
The hotel is close to all the attractions, but especially the falls. Staff was nice and breakfast was sumptuous.
(Group coordinator, booked 10 rooms), from US flag
16-Nov-2014 Verified Review, stayed from Fri Nov 14 to Sun Nov 16 2014 at a $69.50 group rate.
"Clean Rooms. Friendly Staff. Good Food."
Overall Score4.0/ 5
Everything was nice, but the parking lot was a bit small to easily accommodate our bus. The breakfast room, food and staff were the best part of hotel experience. Also, many compliments on the comfort of the beds. People who helped us with getting this hotel were nice to work with.
(Group coordinator, booked 20 rooms), from US flag
08-Nov-2014 Verified Review, stayed from Mon Sep 08 to Thu Sep 11 2014 at a C$69.00 group rate.
Response from Management on 12-Nov-2014:
Sheila,It was so nice to work with you and your group. Thank you for the very kind words. We hope to see you back visiting Niagara Falls. We loved having you and your group.

Summary of Verified Reviews

Summary of 606 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
79
Good

Good casino hotel. Close to Fallsview Casino. Affordable parking. Free internet. Spacious rooms. Popular among families.

“Close to the casino” “Wifi was a bonus”

Good Overall Ranking Top 30% in city
Excellent Casino Hotel Top 1% in city

Good to know

  • Affordable parking

    “Parking and Internet included” “Free parking”

  • Accessible parking

    “Hotel parking was great” “Parking and Internet included”

  • Fair breakfast prices

    “Included sausage and eggs” “Included breakfast”

  • Noisy

    “Noisy AC” “Noisy air conditioner”

Review highlights

Location

96/100
262 reviews

Great location. Parking is good and affordable. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

95/100
186 reviews

Best value for money. Fair breakfast prices. Free internet.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Service

86/100
179 reviews

Service is professional and friendly.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Pool

85/100
36 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Breakfast

75/100
230 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

WiFi

67/100
30 reviews

WiFi is good value.

“Horrible wifi” “Parking and Internet included” “Free wifi”

Room

63/100
299 reviews

Average views and relatively well-kept rooms. Rooms are clean and spacious, with nice balconies. Average beds. Small but clean bathrooms. Rooms needing updating with bad A/C and minibars.

“Noisy air conditioner” “Also thin insulation” “Pillows were very small and uncomfortable”

Ranked top 40% by couples, with a score of 78

Good to know

  • Unpleasant entrance area

    “Lack of elevator” “No elevator”

  • Noisy

    “Noisy AC” “Noisy air conditioner”

  • Fantastic service

    “Fantastic staff” “Staff was very welcoming”

  • Clean rooms

    “Room was nicely decorated and very clean” “Room was clean and big”

Review highlights

Value

95/100
28 reviews

Best value for money. Fair breakfast prices.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Location

95/100
40 reviews

Great location. Parking is good and affordable.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Cleanliness

91/100
22 reviews

Clean hotel facilities. Clean rooms.

“Everything was very clean” “Motel was clean” “Clean facility”

Pool

85/100
6 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Service

81/100
27 reviews

Friendly service and great reception.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

73/100
36 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

WiFi

65/100
7 reviews

Regular internet service.

“Horrible wifi” “Wifi was a bonus” “Parking and Internet included”

Room

63/100
44 reviews

Average rooms with standard beds. Spacious, clean rooms, but poorly maintained.

“Air conditioner was not working” “Heating/cooling system was very loud” “Also thin insulation”

Ranked top 20% by families, with a score of 81

Good to know

  • Wonderful sightseeing

    “Easy walking distance to all the attractions” “Popular attractions”

  • Poor bathroom

    “Noisy plumbing” “Hair on the toilet”

  • Hotel is outdated

    “Beds were a bit old” “Hotel a little old”

  • Great pool

    “Right next to the pool” “Right beside the pool”

Review highlights

Location

96/100
53 reviews

Great location with excellent sightseeing. Parking is good and affordable.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

94/100
28 reviews

Best value for money. Fair breakfast prices.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Service

85/100
30 reviews

Friendly service.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Pool

84/100
10 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Breakfast

76/100
40 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

64/100
53 reviews

Moderately well-maintained rooms with average beds. Spacious, clean rooms with lovely views, although bathrooms are unacceptable.

“Air conditioner was not working” “Heating/cooling system was very loud” “Walls are really thin”

Vibe

29/100
11 reviews

Poor vibe. Hotel is outdated.

“No elevator” “Room wasn't fancy” “Beds were a bit old”

Good to know

  • Affordable parking

    “Parking and Internet included” “Free parking”

  • Accessible parking

    “Hotel parking was great” “Parking and Internet included”

  • Noisy

    “Noisy AC” “Noisy air conditioner”

  • Great reception

    “Staff on arrival were very helpful” “Quick check in”

Review highlights

Location

95/100
16 reviews

Great location. Parking is good and affordable.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

94/100
8 reviews

Best value for money.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Pool

87/100
5 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Service

85/100
12 reviews

Friendly service and great reception.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

73/100
17 reviews

Tasty breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

60/100
19 reviews

Rooms are clean and decent overall with okay beds.

“Air conditioner was not working” “Heating/cooling system was very loud” “Also thin insulation”

Vibe

29/100
5 reviews

Poor vibe.

“No elevator” “Room wasn't fancy” “Beds were a bit old”

Ranked top 41% by families, with a score of 79

Good to know

  • Fantastic service

    “Fantastic staff” “Staff was very welcoming”

  • Great location

    “Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops”

  • Tasty breakfast

    “Very good complimentary breakfast with hot food” “Breakfast provided is amazing”

Review highlights

Location

95/100
8 reviews

Great location.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Service

85/100
4 reviews

Fantastic service.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

72/100
6 reviews

Tasty breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

57/100
7 reviews

Room is all right.

“Air conditioner was not working” “Heating/cooling system was very loud” “Also thin insulation”

Comfort

48/100
4 reviews

Uncomfortable.

“Noisy AC” “Air conditioner was not working” “Heating/cooling system was very loud”

Ranked top 45% by couples, with a score of 82

Good to know

  • Tasty breakfast

    “Very good complimentary breakfast with hot food” “Breakfast provided is amazing”

Review highlights

Breakfast

72/100
5 reviews

Tasty breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

63/100
4 reviews

Room is all right.

“Air conditioner was not working” “Pillows were very small and uncomfortable” “PAPER THIN walls”

Good to know

  • Old rooms

    “Beds were old” “Beds were a bit old”

  • Accessible parking

    “Hotel parking was great” “Parking and Internet included”

  • Hotel is outdated

    “Beds were a bit old” “Hotel a little old”

  • Spacious rooms

    “Spacious light” “Room was clean and big”

Review highlights

Location

96/100
15 reviews

Great location and easy parking.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

94/100
8 reviews

Best value for money.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Service

88/100
8 reviews

Fantastic service.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

74/100
16 reviews

Tasty breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

60/100
19 reviews

Decent, large, and clean rooms. Old, run-down rooms.

“Noisy air conditioner” “Also thin insulation” “Pillows were very small and uncomfortable”

Comfort

53/100
8 reviews

Rooms are big and moderately comfortable.

“Noisy AC” “Noisy air conditioner” “Loud noises”

Vibe

33/100
7 reviews

Poor vibe. Hotel is outdated.

“No elevator” “Room wasn't fancy” “Beds were a bit old”

Good to know

  • Affordable parking

    “Parking and Internet included” “Free parking”

  • Accessible parking

    “Hotel parking was great” “Parking and Internet included”

  • Fair breakfast prices

    “Included sausage and eggs” “Included breakfast”

  • Noisy

    “Noisy AC” “Noisy air conditioner”

Review highlights

Location

96/100
207 reviews

Great location. Parking is good and affordable. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

95/100
154 reviews

Best value for money. Fair breakfast prices. Free internet.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Cleanliness

91/100
118 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Everything was very clean” “Motel was clean” “Clean facility”

Service

86/100
147 reviews

Efficient, friendly service with a nice reception.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Pool

83/100
31 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Breakfast

77/100
179 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

WiFi

67/100
27 reviews

WiFi is good value.

“Wifi was extremely fast” “Parking and Internet included” “Free wifi”

Room

65/100
242 reviews

Acceptably kept up rooms with shoddy A/C. Great balconies and clean rooms. View and beds are acceptable. Ancient rooms with terrible minibars. Cramped but relatively clean bathrooms.

“Air conditioner was not working” “Also thin insulation” “Pillows were very small and uncomfortable”

Ranked top 40% by couples, with a score of 78

Good to know

  • Unpleasant entrance area

    “Lack of elevator” “No elevator”

  • Noisy

    “Noisy AC” “Noisy air conditioner”

  • Fantastic service

    “Fantastic staff” “Staff was very welcoming”

  • Clean rooms

    “Room was nicely decorated and very clean” “Room was clean and big”

Review highlights

Value

96/100
22 reviews

Best value for money. Fair breakfast prices.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Location

96/100
32 reviews

Great location. Parking is good and affordable.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Cleanliness

91/100
18 reviews

Clean rooms.

“Everything was very clean” “Motel was clean” “Clean facility”

Service

81/100
21 reviews

Friendly service.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

73/100
25 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

WiFi

65/100
7 reviews

Regular internet service.

“Wifi was extremely fast” “Wifi was a bonus” “Parking and Internet included”

Room

64/100
33 reviews

Clean and okay-sized, but run-down, rooms, and poor beds.

“Noisy air conditioner” “Walls are really thin” “Pillows were very small and uncomfortable”

Ranked top 13% by families, with a score of 84

Good to know

  • Clean hotel facilities

    “Motel was clean” “Clean facility”

  • Great pool

    “Right next to the pool” “Right beside the pool”

  • Great reception

    “Staff on arrival were very helpful” “Quick check in”

  • Fair breakfast prices

    “Included sausage and eggs” “Included breakfast”

Review highlights

Location

96/100
34 reviews

Great location. Parking is good and affordable.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

95/100
17 reviews

Best value for money. Fair breakfast prices.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Service

85/100
22 reviews

Great service, especially at reception.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Pool

84/100
8 reviews

Great pool.

“Right next to the pool” “Right beside the pool” “Great pool area”

Breakfast

78/100
27 reviews

Great and affordable breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

68/100
37 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable. Large, clean rooms with wonderful views.

“Air conditioner was not working” “Heating/cooling system was very loud” “Also thin insulation”

Good to know

  • Friendly service

    “Staff was very welcoming” “Friendly welcome”

Review highlights

Location

96/100
6 reviews

Great location.

“Easy walking distance to all the attractions” “Close to all the restaurants, casinos and shops” “Hotel parking was great”

Value

94/100
7 reviews

Best value for money.

“Price is amazing” “Wifi was a bonus” “Also appreciated the free breakfast”

Service

87/100
9 reviews

Friendly service.

“Fantastic staff” “Staff was very welcoming” “Check-In was very accommodating”

Breakfast

76/100
6 reviews

Tasty breakfast.

“Very good complimentary breakfast with hot food” “Breakfast provided is amazing” “Also appreciated the free breakfast”

Room

68/100
5 reviews

Room is all right.

“Noisy air conditioner” “Also thin insulation” “Pillows were very small and uncomfortable”

Review Semantics by TrustYou
4.0 out of 5.Based on 498 guest reviews, Very Good

Property Description

The Quality Hotel is convenienctly located in the centre of the tourism hub. We are on a few steps away from the mighty Niagara Falls, across the street from the Fallsview Casino Resort. The Skylon Tower is located in our backyard and the Imax Theatre is only one block away.

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2013
Floors:6
Rooms:71
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:71
Handicap Rooms:
Suites:0
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:3.0 Mi
Lounge/Bar Hours:0
Policies / Expenses
Cancellation:
group policy is 2 weeks prior to arrival with no penalty. individual is 24 hours
Nightly Parking:0
Typical Group Deposit:50%
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 8.00 GST %
PST: Provincial Sales Tax: 5.00 PST %
Parking Fee: 0.00 Per Night
Porterage Fee: 1.50 Per Item (each way)
Additional Person Fee:10.00 Per Night
Rooms Wireless Internet Fee: 0.00 Per Day
Avg. Continental Breakfast Cost: 0.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Ice Maker
  • Internet is Complimentary
  • Ironing facilities
  • Non-smoking rooms
  • Private bathroom in room
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • TV - Free Cable

Airport & Shuttle Information

Toronto International Airport 100 km

Local Shuttle Info: no

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Deluxe Continental Breakfast- Includes 2 hot items

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Quality Hotel Fallsview Cascade

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