BEST WESTERN PRIMROSE HOTEL

111 Carlton St., Toronto, ON M5B2G3 Canada (CAN)
3.0 Star Downtown Hotel
43.66241 -79.37675
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Average
3.5/ 5

Based on 889 guest reviews

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  • With an outdoor pool!
  • Fitness center on property
  • 340 sleeping rooms in hotel
  • Hotel has 23 floors
  • Hotel has 4 suites
  • Check out: 12:00Pm
  • Group booking rating of 6.4/10
  • 7 meeting rooms in property

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Room Types

Check Rates Flexible Rate Best Least Restrictive Rate 1 Double Bed Stdrm WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Stdrm WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Upgrrm Handi WiFi Duvet Coffee Maker
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Upgrrm WiFi Fridge Duvet Lowfl
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Queen Beds Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 1 Double Bed Stdrm WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Stdrm WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Upgrrm Handi WiFi Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Upgrrm WiFi Fridge Duvet Lowfl
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Upgrvw WiFi Fridge Duvet Coffee Maker
Non-Smoking
Check Rates Standard Room 1 Double Bed Refrigerator
Non-Smoking
Check Rates Standard Room 1 King Bed Refrigerator City View
Non-Smoking
Check Rates Standard Room 2 Double Beds Accessible
Non-Smoking
Check Rates Standard Room 2 Double Beds Refrigerator
Non-Smoking
Check Rates Standard Room 2 Double Beds Refrigerator City View
Non-Smoking
Check Rates Standard Room 2 Queen Beds Refrigerator City View
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Eaton Centre, CN Tower, Skydome, ACC, HarbourFront Centre, convention centre, Musem, Art Gallery, Theatre District, Entertainment District, Financial District.

Verified Reviews of Best Western Primrose Hotel

Below are the verified reviews from guests that we have booked recently:
"Disgusting Hotel!"
Overall Score4.0/ 5
This hotel has been the worst I've ever stayed at and only one man at check in was helpful! All other staff were very, very rude! If I hadn't prepaid I would have gone elsewhere! Do not ever stay at this hotel!
(Individual traveler, booked 1 room), from CA flag
22-Jun-2014 Verified Review

Customer Reviews of Best Western Primrose Hotel

3.5 out of 5. Based on 889 guest reviews , Average

Property Description

The Best Western Primrose Hotel Downtown-Toronto is conveniently situated in the heart of Downtown Toronto, opposite to the Maple Leaf Gardens and just steps away from Toronto's primary financial, entertainment and cultural districts. Offering 341 newly renovated guest rooms and suites you can choose from double, queen and king-size bedrooms, or suites. You will appreciate the pleasant ambiance of the Best Western Primrose Hotel Downtown-Toronto's spacious guest rooms with all kings and doubles that boast 300 square-feet. The Best Western Primrose Hotel Downtown-Toronto also offers our corporate executives the privilege of a corporate floor. You can expect all the luxuries of a full service hotel combined with the comforts of home. Whether you are visiting on business or pleasure, our facilities, services and friendly smiles will make the Best Western Primrose Hotel Downtown-Toronto your home away from home.

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00Pm
Year of Last Renovation: 2013
Floors: 23
Rooms: 340
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 340
Handicap Rooms: 3
Suites: 4
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 7 View Spaces
Meeting Space: 10000 sq. feet
Banquet Space: Holds 250 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Our outdoor pool is open June, July & August (weather permitted).
Policies / Expenses
Cancellation:
Group cancellation policy: 30 days prior to arrival, Individual cancellation policy: 24 Hours prior to arrival
Nightly Parking: $15
Typical Group Deposit: 25% upon booking
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 7.00 GST %
PST: Provincial Sales Tax: 6.00 PST %
Food and Beverage Tax: 15.00%
Audio Visual Tax: 13.00%
Other Tax: 13.00%
Parking Fee: 23.00 Per Night
Porterage Fee: 7.23 Per Item
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 250.00 Per Day
Meeting Power Surcharge Fee: 50.00 Per Night
Food and Beverage Service Charge: 1.30%
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 150.00 Per Hour
Chef Attendant Fees: 300.00 Per Night
Avg. Continental Breakfast Cost: 18.00 Per Person
Avg. Plated Breakfast Cost: 20.00 Per Person
Avg. Buffet Breakfast Cost: 20.00 Per Person
Avg. Plated Lunch Cost: 25.00 Per Person
Avg. Buffet Lunch Cost: 25.00 Per Person
Avg. Boxed Lunch Cost: 25.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Avg. Buffet Dinner Cost: 35.00 Per Person
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 15.00 Per Person
Banquet Gallon of Coffee: 4.95 Per Person
Banquet Soda: 2.95 Per Person
Banquet Bottled Water: 2.95 Per Person
Banquet Hosted Bar: 30.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 25.00 Per Item (per tray)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Kitchen facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Pearson International Airport is located approx. 30 minutes from the Hotel via taxi/car. Expense: Shuttle bus is approx. $16 per passenger, Tax will cost approx. $50.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Start your day off right with a healthy and hearty breakfast in the Primrose Restaurant and Bar or enjoy an after dinner cocktail in the bar (open seasonally). In a rush? Grab a coffee and muffin on the go at Tim Horton's located in the lobby.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western Primrose

Meeting Rooms and Banquet Rooms at Best Western Primrose Hotel

Below are the meeting, banquet, conference and event spaces at Best Western Primrose Hotel.

Feel free to use the Best Western Primrose Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Toronto event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Pearson 74 x 34 x 12 2516 250/220 147 105 60 72 60 16/13 275 250 252
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Pearson

Room Type:
General Meeting Room
Total Size:
2516 Sq. Feet
Dimensions:
74 x 34 x 12 Ft.
Floor Level:
2
Power Outlets:
20
Columns:
2
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Pearson
Starlight 50 x 37 x 12 1850 154/154 108 77 44 53 44 12/9 205 185 185
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Starlight

Room Type:
General Meeting Room
Total Size:
1850 Sq. Feet
Dimensions:
50 x 37 x 12 Ft.
Floor Level:
20
Power Outlets:
10
Columns:
2
Windows:
10
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Starlight
Rainbow 56 x 27 x 12 1512 126/126 88 63 36 43 36 9/8 168 151 151
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Rainbow

Room Type:
General Meeting Room
Total Size:
1512 Sq. Feet
Dimensions:
56 x 27 x 12 Ft.
Floor Level:
20
Power Outlets:
12
Columns:
1
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Rainbow
Mackenzie 37 x 19 x 12 703 58/58 41 29 17 20 17 4/4 78 70 70
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Mackenzie

Room Type:
General Meeting Room
Total Size:
703 Sq. Feet
Dimensions:
37 x 19 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Mackenzie
Borden 27 x 19 x 12 513 43/43 30 21 12 15 12 3/3 57 51 51
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Borden

Room Type:
General Meeting Room
Total Size:
513 Sq. Feet
Dimensions:
27 x 19 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Borden
Bennett 30 x 18 x 12 540 45/45 31 22 13 15 13 3/3 60 54 54
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Bennett

Room Type:
General Meeting Room
Total Size:
540 Sq. Feet
Dimensions:
30 x 18 x 12 Ft.
Floor Level:
2
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Bennett
Diefenbaker 21 x 19 x 12 399 33/33 23 17 10 11 10 2/2 44 40 40
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Diefenbaker

Room Type:
General Meeting Room
Total Size:
399 Sq. Feet
Dimensions:
21 x 19 x 12 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Diefenbaker

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